3D Printing Filament Customer Insights

In the highly competitive e-commerce industry, it is essential for sellers to make use of Amazon review analysis tools to select products, improve consumer experience, and ultimately obtain better market sales and an enhanced brand presence. Through sentiment analysis, voice of customer research, Amazon review analyzers, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data it is possible to gain deeper insights into customer behavior and preferences. This information can then be used to craft more effective marketing strategies that directly meet customer needs and drive customer satisfaction.

3D Printing FilamentTotal ASIN: 11
OVERTURE PLA Filament 1.75mm PLA 3D Printer Filament, 2kg Cardboard Spool (4.4lbs), Dimensional Accuracy +/- 0.03mm, Fit Most FDM Printer(White 2KG-1 Pack)Top 1
Polymaker Matte PLA Filament 1.75mm Bundle 2x1kg, Matte Black PLA Filament Bundle - PolyTerra PLA 3D Printer Filament Bundle 2 Rolls PLA Filament PackTop 2
PLA 3D Printer Filament, SUNLU Neatly Wound PLA Filament 1.75mm Dimensional Accuracy +/- 0.02mm, Fit Most FDM 3D Printers, Good Vacuum Packaging Consumable, 1kg Spool (2.2lbs), 330 Meters, PLA OrangeTop 3
25 Colors Silk Shiny PLA Filament Sample Pack, Each Color 4 Meter Length, Total 100m 3D Printer 3D Pen Material Refill, with Extra 2 Finger Caps by MIKA3DTop 4
eSUN PLA PRO (PLA+) 3D Printer Filament, Dimensional Accuracy +/- 0.03 mm, 1kg Spool, 1.75mm, Gray
Average Ratings
Total Reviews

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

3D Printing Filament Customer Profile
The consumer group most commonly mentioned is daughter, the most commonly moment of use is halloween, the most common location is bed, the most common behavior is print on . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

3D Printing Filament Customer Sentiment
The top 5 negative reviews are filament, spool, print quality, color, nozzle. The most mentioned elements about filament are brittle(3.97%), fragile(1.93%).
The top 5 positive reviews are print, filament, color, adhesion, print quality. The most mentioned elements about print are good(15.91%), nicer(0.26%).
do not stick1.41%
break mid print1.36%
nightmare to print with1.04%
print quality3.37%
stick to the plate well0.06%
print quality6.55%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Make the smartest sales decisions through Buyers Motivation

Companies must thoroughly understand the voice of their customers in order to make smart sales decisions. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in product research. Companies should also seek out customer feedback, analyze past purchasing data, and stay updated on market trends to devise effective pricing strategies. Additionally, businesses should focus on providing value to customers with competitive prices, relevant discounts, quality products and services, and excellent customer service. By considering buyer motivation and delivering value to customers, businesses will be able to make informed decisions that will lead to profitable long-term success.

3D Printing Filament Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
cardboard spool4
good quality4

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

3D Printing Filament Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
add more color14
more color
darker color8
darker silver
color darker
darker red
darker color
darker or more colurfull
bad batch7
fluke bad batch
bad batch
batch good
different color5
different color
other color
color right4
color right
color good
fix issue3
fix issue
issue fix
filament in correct color3
filament in correct color
darker filament
extra color filament
more color classic option3
more color option

In conclusion, Amazon review analysis is a powerful tool for gaining important customer insights that can help inform decision making and product development. Shulex VOC is an AI-powered platform that makes Amazon review analysis easier and more effective, allowing companies to make better use of the data available to them.

Amazon Reviews

This is without a doubt the worst filament ever sold, prints great until the knots from the factory appear and burn up your extuder motor. Thanks for taking my money and breaking my equipment Overture.
This filament seems consistent, looks good, and prints well. I really enjoy the color and it has a unique chalky texture when printed. However, if your printer isn't perfectly dialed in, any flaws in the print will show up pretty obviously. Temperature fluctuations at the nozzle seem to effect the color. It's biggest flaw, for me, is that it is pretty weak structurally, even for PLA. I wouldn't recommend this matte filament for anything except decorative pieces.
Did not print well, alot of gaps in the prints. Had to run it hotter than normal PLA. Was wanting it to print models, mini's, etc, but can only use it for test prints, etc.
Dan B
I’ve been through ten spools of the grey and white matte pla. Unfortunately two of these ten had a major spooling issue about 1/4 to 1/3 through the spool causing a failed print. Thus in my experience theres a 20% failure rate due to the rolls being spooled poorly. Aside from the spooling issue it prints perfectly. However a lot of my prints require multiple rolls and a 20% chance that the print will end up failing due to a spooling issue when the print has been running for 2 or more days makes this brand now a no-go for me in the future. I DO NOT RECOMMEND this filament for long prints I DO RECOMMEND this filament for short prints
QualityNov. 2021
Overture quality is good but unboxed (uncommon for Overture) vacuum packed spool was compromised in shipping. I hope it did not run into moisture along the way...
My son has two FDM 3D printers (and one SLA) and has used mostly Hatchbox filament over the years. He and my wife convinced me to get a printer for myself. I saw this filament was a little less expensive and had cool colors, so I ordered spools of the blue and the grass green. Well, the colors look good, but alas, I've nightmares messing with settings to get consistent prints and good bed adhesion. I switched to a spool of dull grey Hatchbox and viola, the print stuck and is looking oh so much better. Pros: some cool looking colors Cons: poor adhesion. Difficult to get clean prints. Hopefully, I figure out something to do with the two spools of this, but its Hatchbox for me going forward, unless I need something totally off the wall in color.
Excellent PLAJan. 2022
OVERTURE has been the best brand that I have used to date. The print quality is great even with my Tevo Tarantula. I like this matte gray because it is easy to paint after printing.
You get what you pay for. Overture may be a little more on the expensive side, but don't go for the cheap garbage. Overture has never done me wrong.
Adel Mohammed
This doesn't seem like PLA. It is very soft and exceptionally difficult to get it to adhere to your print bed. If by some miracle you manage to get this product to adhere, it is very inconsistent with extruding. This company makes exceptional filament, but stay away from the matte. Lesson learned just slow down my prints if I want matte next time around.
Joseph Nguyen
In my experience, either I experienced poor bed adhesion or a semi-permanent bond to the bed. The filament looks great overall and it does live up to its advertised matte look, Towards my later prints at the end of the spool, I was experiencing warping on the edges either due to moisture in the filament, or because I stopped using hairspray on my glass print bed due to the fact the print would not come off unless I applied significant force. Printing with this definitely requires a clean bed to ensure proper bed adhesion. Overall happy with it once I worked out the kinks, but it took a while to get there.

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