Ecommerce
Amazon Seller Repay: All You Need To Know in 2024Amazon has become a goldmine for sellers with millions of potential buyers on the platform. It brings essential tools and useful features that help e-commerce businesses grow. However, this most lucrative platform comes with a price that sellers pay, along with Amazon seller repay.Amazon charges dif
How To Get Your Shipments from China To Amazon FBA - The Steps and TipsShipping products from China to Amazon FBA directly is a popular and cost-effective method. If you are an Amazon FBA seller and want to avoid expensive third-party logistics companies, you should try sending goods to Amazon FBA warehouses directly. Although the shipping process seems quite straightf
Amazon Advertising Guide: Types & Strategies in 2024Amazon has transformed the ways we shop. Just like Google knows what you search and YouTube understands your interests, Amazon is the leader who knows what you want and how it can provide it. Nearly 80% of Amazon sellers invest in Amazon advertising to promote their products and attract potential cu
Amazon Seller Fees Guide: What It Costs To Sell on Amazon in 2024Amazon is the largest digital marketplace for third-party sellers, accounting for a whopping $513 billion in sales in 2023. With the massive profit that comes with your sales, Amazon charges you for your account, shipments, and various other seller services. It deducts the fee directly from your ear
The Ultimate Amazon Categories Guide for 2024Amazon is the largest e-commerce platform with over 600 million listed products. Before selling on Amazon, you must know what you want to sell and in which category you should place it. Determining the right product category on this highly competitive platform becomes a challenge for complete beginn
How to Sell Books on Amazon in 2024The Amazon we know today is a platform where we can sell almost anything. However, it was not always the same. Jeff Bezos started Amazon as an online bookstore on July 16, 1995. Even today, there are sellers who are generating money by selling books on Amazon. In fact, you can also sell books on Ama
Amazon SBA Program (aka Sold by Amazon Program) - Is It Worth Your Investment in 2024?Amazon is a hot marketplace for connecting buyers and sellers online. With the growing competition and challenges, Amazon keeps rolling out attractive plans and programs to gain an edge over competitors and retain its customers. Recently, this e-commerce giant launched the Amazon SBA program aka Sol
FCL Freight vs LCL Freight: Differences, Pros & ConsWhen you decide to ship goods of any type/quantity through ocean freight, you will come across two options: FCL (Full Container Load) freight and LCL (Less Than Container Load) freight. Choosing between these two ocean freights depends on different aspects, such as size and volume of load, shipment
Amazon Venmo Partnership: How To Do Amazon Payments in 2024?Amazon is the biggest digital marketplace, with nearly 2 million sellers globally and over 600 million listed products. To make customers get the best out of Amazon, the company supports a wide range of payment channels for customers to ensure safe and fast transactions of funds.The Amazon Venmo par
Amazon Global Logistics: Is It the Fastest Way to Get the Shipments into Amazon FBA?Amazon is not only a gigantic e-commerce platform, but it also has a gigantic logistics network. Ever since Amazon's breakup with FedEx, it has grown its own logistics network extensively, especially during the pandemic. Today, Amazon has more than 40,000 delivery trucks, 400,000 drivers worldwide,
Amazon Conversion Rate - How To Calculate and Boost Your Conversion Rates in 2024Amazon is a competitive marketplace where sellers rely heavily on customer engagement. If visitors land on your listings but leave without making any purchase, it can hurt your repute and damage your keyword ranking. Therefore, tracking the ratio of customers purchasing products after visiting the l
Amazon Return Fraud: Customer Tricks Amazon for Nearly $300,000 in Returns ScamAmazon's customer-centric return policy has long been used by scammers to conduct fraudulent activities. One such scam was conducted by Charlotte resident Hudson Hamrick, who was found guilty of wire fraud by tricking the return scheme. This customer dupes Amazon for $300,000 in returns scams for ma
StevenYang, CEO of Anker: voc.ai AI ChatBot helps us solve more than 70% of customer service workAt the 2023 Lark "AI future" autumn conference, Anker Founder and CEO Steven Yang gave a speech on the theme of "from searching knowledge to knowledge dialogue, building AI-driven learning organization". Steven Yang said, "through cooperation with Voc.AI AI ChatBot, it has helped us solve at least
What is Client Escalation and How to Manage It Effectively?One of the keys to making a business successful is to ensure that customers are happy. If nobody finds value in your service or product, you can never succeed. So, what is it that a consumer wants? Around 60% of consumers say they would buy more from a business if they treated them better.
Communication, Collaboration, and Coordination: The 3 Cs for Cross-Functional Teams SuccessCross-functional teams have become a new norm in the corporate world to develop top-notch and customer-centric products. And why shouldn't it be? Did you know that approximately 30,000 new products are introduced each year? Out of these, only 5% are successful, while the remaining 95% fail. Most bus
What is Customer Cohort Analysis: A Complete Beginners GuideCustomer cohort analysis is a subset of behavioral analytics that deals with the grouping of customers sharing similar interests. It is a technique that every successful company uses to monitor user engagement and provide value that is highly customized to its users.
As per a 2022 survey, 62% of
How to Make Product Improvements: A Detailed Guide & 5 Best StrategiesIt is no secret that every business has to continuously work on their product improvements in order to keep their customers happy. Even if the product has shown a promising start and got the attention of customers, it still needs to come with upgrades/improvements. Not only is it essential to incorp
Product Design Workshop: A Comprehensive Guide to Run Successful WorkshopsIt is a proven fact that collaboration leads to better design outcomes. Getting people together is the best way to talk about issues, generate new ideas, and come up with solutions. Collaboration can take numerous forms, ranging from small casual working sessions and group assessments to i
Customer Service Chatbot – A Game-Changer for Handling Customer ServiceCustomer service is of utmost importance in today's competitive era. 81% of customers say that a good customer service experience prompts them to purchase again from a brand. That's why it is more than ever important to employ top-notch support strategies to achieve your business's sales goals.
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What is Automated Customer Service? A Complete Guide With ExamplesThe mindset of today's customers is all about faster solutions and instant responses. Every minute your customer has to wait for a response from the support team leads them to a faster and more automated competitor.
From checking order status to asking FAQs and basic account-related queries