Suddenlink Customer Service Sucks (almost as bad as their Internet service)

Suddenlink Customer Service Sucks (almost as bad as their Internet service)

April 18, 2024
Share
Author: Big Y

🌐 The Struggle of Internet Service Providers: My Experience with Suddenlink

As a society, we rely heavily on the internet, and it has become an essential part of our day-to-day lives. Especially as a content creator, I upload videos daily, and the reliability of my internet service provider (ISP) is crucial. Unfortunately, my current ISP, Suddenlink, has been causing me major technical difficulties, and I am not very pleased about it. In fact, I am thinking of switching to fiber, which I need to look into today. In this article, I will share with you my experience with Suddenlink, who is my current internet provider.

πŸ“ Table of Contents

- Introduction

- My Experience with Suddenlink

- The Importance of Reliable Internet Service

- The Impact of Poor Internet Service on Content Creators

- The Pros and Cons of Fiber Optic Internet

- How to Choose the Right Internet Service Provider

- Tips for Dealing with Poor Internet Service

- The Future of Internet Service Providers

- Conclusion

- Resources

πŸ“‘ My Experience with Suddenlink

Suddenlink is a cable internet provider, and we have cable access on our property. Behind us, a property comes into our master, goes into a modem, and then into a router. We transmit wirelessly throughout the house, and to date, it has been the best internet that we've had since we moved here. However, this is not saying much because the internet out here sucks. This is probably the sixth different provider that we've used since we moved here almost seven years ago, and it's been the most consistent in terms of reliability until September.

Over the Labor Day weekend, they shut down the internet when everybody was home, and they decided to do upgrades. When I hear that they're going to do upgrades, that says to me that it's going to improve my user experience, but the exact opposite has occurred. The reliability of this service has gone into the where it's resided since the upgrades were done. When I upload videos, I'll film in the morning and early afternoon, edit in the afternoon, and upload while I'm sleeping. Before I go to bed, I'll click upload, and I'll go to bed. When I wake up in the morning, the first question that has to be answered is, did the video upload? About 40% of the time, it didn't, which means now I have to re-upload again.

πŸ’» The Importance of Reliable Internet Service

As a society, we rely heavily on the internet, and it's an important part of our day-to-day lives. Especially as a content creator, I upload videos daily, and this service has not been able to provide that kind of reliability where I can upload every day. We pay handsomely for that service, and there are just a few things in this world that I cannot stand, and that's liars, thieves, cheats, and the last thing I cannot accept is things that don't work as advertised. We're paying for a service, and I expect to get the service I'm paying for. If I'm not getting that service, then what do you think of our end of my viewers suddenly customers, and are you happy with their service?

πŸŽ₯ The Impact of Poor Internet Service on Content Creators

As a content creator, I upload videos daily, and the reliability of my internet service provider is crucial. Poor internet service can have a significant impact on content creators, and it can be frustrating when you're trying to upload a video, and it's not working correctly. It can also affect the quality of the video, and it can take longer to upload, which can be time-consuming.

πŸ€” The Pros and Cons of Fiber Optic Internet

Fiber optic internet is a type of internet service that uses fiber optic cables to transmit data. It is faster and more reliable than traditional cable internet, and it is becoming more widely available. However, there are pros and cons to fiber optic internet.

Pros:

- Faster speeds

- More reliable

- Better for streaming and gaming

- Can handle multiple devices at once

Cons:

- More expensive

- Not available in all areas

- Installation can be complicated

- Requires a modem and router

πŸ“‘ How to Choose the Right Internet Service Provider

Choosing the right internet service provider can be challenging, but there are a few things to consider when making your decision.

- Speed: Make sure the ISP offers the speed you need for your internet usage.

- Reliability: Look for an ISP with a good reputation for reliability.

- Price: Compare prices from different ISPs to find the best deal.

- Customer service: Look for an ISP with good customer service and support.

πŸ’‘ Tips for Dealing with Poor Internet Service

Dealing with poor internet service can be frustrating, but there are a few things you can do to improve your experience.

- Restart your modem and router

- Check for software updates

- Move your router to a different location

- Upgrade your equipment

- Contact your ISP for support

πŸš€ The Future of Internet Service Providers

The future of internet service providers is uncertain, but there are a few trends that are emerging. One trend is the move towards fiber optic internet, which is faster and more reliable than traditional cable internet. Another trend is the increasing use of wireless internet, which allows for more flexibility and mobility.

πŸ“ Conclusion

In conclusion, my experience with Suddenlink has been frustrating, and I am considering switching to fiber optic internet. As a society, we rely heavily on the internet, and it's an important part of our day-to-day lives. Poor internet service can have a significant impact on content creators, and it's essential to choose the right ISP for your needs. If you're experiencing poor internet service, there are a few things you can do to improve your experience.

πŸ“š Resources

- [Suddenlink](https://www.suddenlink.com/)

- [Fiber Optic Internet](https://www.verizon.com/info/fiber-optic-internet/)

- [Wireless Internet](https://www.att.com/internet/wireless-internet/)

- [How to Choose an Internet Service Provider](https://www.consumerreports.org/internet-service-providers/how-to-choose-an-internet-service-provider/)

- [Tips for Dealing with Poor Internet Service](https://www.cnet.com/how-to/how-to-fix-your-internet-connection-in-5-steps/)

- [The Future of Internet Service Providers](https://www.businessinsider.com/future-of-internet-service-providers)

❓ FAQ

Q: What is fiber optic internet?

A: Fiber optic internet is a type of internet service that uses fiber optic cables to transmit data. It is faster and more reliable than traditional cable internet.

Q: What should I consider when choosing an internet service provider?

A: When choosing an internet service provider, you should consider speed, reliability, price, and customer service.

Q: What can I do to improve my internet service?

A: To improve your internet service, you can restart your modem and router, check for software updates, move your router to a different location, upgrade your equipment, or contact your ISP for support.

Q: What is the future of internet service providers?

A: The future of internet service providers is uncertain, but there are trends towards fiber optic internet and wireless internet.

- End -
Copyright Β© 2023 Shulex Inc. All Rights Reserved. Terms & Conditions β€’ Privacy Policy
VOC AI Inc. 8 The Green,Ste A, in the City of Dover County of Kent Zip Code: 19901
VocAI Chatbot - Resolve 80% of your customer support questions with no code | Product Hunt
This website uses cookies
VOC AI uses cookies to ensure the website works properly, to store some information about your preferences, devices, and past actions. This data is aggregated or statistical, which means that we will not be able to identify you individually. You can find more details about the cookies we use and how to withdraw consent in our Privacy Policy.
We use Google Analytics to improve user experience on our website. By continuing to use our site, you consent to the use of cookies and data collection by Google Analytics.
Are you happy to accept these cookies?
Accept all cookies
Reject all cookies