Brands in the AI era go out to sea.
AI SaaS for the global VOC market, with 150000 users worldwide
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Instantly Resolve 70% of Your customer Questions
Demo Voc AI Chatbot Now with Your Own Support Content
Real business outcomes, not Al hype
70%
AI Resolution Rate
8S
Average Response Time
80%
AI Response Rate
Request a demo
free trial for 30 response
Learn your exclusive knowledge
Al chatbots trained on your own data, Ensure precise responses to questions, eliminate off-topic discussions and prevent misleading answers
Identify customer intent and set strategies
Automatically identify the intent of customer conversations, provide corresponding processing strategies, such as transferring to a human agent, Al responses, or handling specific tasks.
Integration with Omnichannel
Voc Al Chatbot can keep conversations going wherever your customers are.
Chatbot not only responds to FAQ questions but can also handle specific tasks
Such as recommending products, processing additional orders, handling returns and exchanges, and providing logistics information.
Monitor and Improve, See the result
Monitor chatbot responses, monitor customer reviews, and improve efficiency.
What are the difference between AI chatbot and traditional chatbot?
Factor
AI Chatbot
Traditional Chatbot
Type of technology
Advanced ML & NLP
Predefined, Rule-based
Learning
Continous
Limited
Adaptability
High
Low
Responsiveness
Dynamic
Static
User Engagement
High
Low
Task Type
Simple
Complex
VOC.AI Agent :
Automating e-commerce customer service scenarios, effortlessly enhancing your efficiency.
Returns, logistics recommendations, order tracking, negative review management... Efficiently handle nearly 100 e-commerce scenarios with peak accuracy from AI responses.
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User Case
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Ready to up your customer service game?
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Frequently Asked Questions
VOC AI helps sellers(brands) to identify market opportunities and define winning products by leveraging sentiment analysis & AI/ChatGPT technology.
Affiliate Program
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