E-Commerce Sellers You Can't Miss This!

Now Imagine:
60% of your customer inquiries are handled effortlessly by AI.
60% workload are reduced for your customer support team
And the best part? You save 60% of your costs!

customer service with gpt 3 chatbot and conversational AI

How It Works

We know that most your customer inquries are about logistic information("Where is"s), product recommandation("Do you have"s).
Good news, we've figured out a way to handle these scenarios, tested and published based on real ecommerce business.
Especially when it comes to Shopping sprees like Black Friday or Christmas, a spike of customer inquiries will occure, results in customer service outsourcing or heavy shifts on your customer support team.

* If those cases are bothering you, please allow us to introduce this 24/7 AI chatbot solutions to you.
* We have to confess, this absolutely looks unlike some miss-use of ChatGPT model.
* What's the difference?
* No hallucination, easy reasoning, you can train your own AI chatbot based on your own business knowledge.

View Demo

Use Cases

Revolutionizing Customer Service

Trusted By

Higher accuracy than human customer service use GPT-3 chatbot, with response times in seconds

How we help customers create optimal e-commerce AI support

So far, VOC AI has built AI-powered customer service systems for hundreds of companies. Based on our self-developed user intent detection model and backed by GPT4o's technical capabilities, our partner customers can have at least 60% of customer inquiries and orders completely replaced by AI. This includes pre-sale product recommendations, in-store logistics requests, post-sale returns and exchanges, and general customer questions.

Identify customer intent and set strategies

The Best AI ChatBot for Ecommerce

Imagine having a mature customer service team that works 24/7 and serves all your customers! No matter where your eCommerce business is located, our AI customer service bot can handle all inquiries and orders related to pre-sales, in-sales, and after-sales. From product recommendations to logistics tracking and after-sales support, up to 72% of orders can be resolved by the bot without human intervention.

Personalized knowledge base for e-commerce

Are you worried that AI doesn't understand your business? Our AI customer service bot can learn everything about your product knowledge with ease. Simply enter your e-commerce website domain, and the AI bot will have access to all your product information and help documents, just like an experienced employee! If additional conditions or information are needed, we also support document uploading and other methods. With minimal additions, the AI will understand your business as well as you do.

Multi-platform integration for e-commerce

Monitoring and Improvement for E-Commerce

Our AI customer service bot can be integrated with up to 11 platforms. Whether your e-commerce business runs on Shopify, Amazon, Facebook, or any other platform, we can integrate and support requests and orders! We also support Zendesk, Intercom, Email, LiveChat, and more.