Best AI Customer Service for E-Commerce

Imagine having a mature customer service team that operates 24/7, serving all your customers! No matter where your e-commerce business is located, our AI customer service bot can handle all inquiries and orders related to pre-sales, in-sales, and after-sales. From product recommendations to logistics tracking and after-sales support, up to 72% of orders can be resolved by the bot without the need for human intervention.

Worried that AI won’t understand your business? Our AI customer service bot can learn all about your product knowledge with ease. Simply input your e-commerce website domain, and the AI bot will have access to all your product information and help documents, just like a seasoned employee! If additional terms or information are needed, we also support document uploads and other methods. With minimal supplementation, the AI will understand your business as well as you do.

Our AI customer service bot can integrate with up to 11 platforms. Whether your e-commerce business is on Shopify, Amazon, Facebook, or any other platform, we can integrate and assist in handling inquiries and orders! We also support Zendesk, Intercom, Email, LiveChat, and more.