ChatGPT functions launched

Voice of CustomerNovember 14, 2023

PickleBall Market Report This report provides a brief analysis of the pickleball equipment market on Amazon's US marketplace. It covers market trends, product analysis and recommendations, consumer insights, and other valuable information for stakeholders in the cross-border industry on Amazon. Contents I Introduction II Marketing Analysis III Product Research IV Competitive Analysis V Feasibility suggestion I. Introduction Pickleball, also known as "pickleball," is a sport that originated on Bainbridge Island in Seattle, USA. It combines elements of tennis, badminton, and table tennis.

Voice of CustomerNovember 14, 2023

Electric Blankets Market Report This report provides a brief analysis of the Electric Blankets sub-market in the Amazon US market, hoping to provide valuable information for cross-border industry stakeholders of Amazon from market trends, product analysis and recommendations, consumer insights, and other aspects. Contents I Introduction II Marketing Analysis III Product Research IV Competitive Analysis V Feasibility suggestion I. Introduction In the Amazon US market, electric blankets are a type of blanket used to cover beds or bodies, providing full-body heating and suitable for use in winter

MarketingNovember 30, 2023

AI Chatbot: An all-inclusive manual for achieving success (2023)Getting tired of ChatGPT? Naturally, you aren't. Millions of people are using it to write content, solve coding puzzles, and make games, among other absurd and amazing things. However, it's totally acceptable to take a break and look into alternative AI chatbots. Because there are other options available besides ChatGPT. The Ai chatbot is capable of responding to any queries you may have. You can easily interact with it by typing your question and receiving a response; it is very user-friendly. Check it out now to see how it can benefit you! What is an AI Chatbot How does Ai Cha

MarketingNovember 29, 2023

Voice Ai (Artificial Intelligence): Definition and Advantages for Business The ability of voice bots to offer a hands-free customer experience is simply remarkable. Customers can order products from your website while preparing their meals. Voice AI can give your customers a hassle-free experience and block out any obstacles so they can multitask. Businesses have benefited greatly from voice AI, and as a result, the market is trending. The voice-activated speaker market is projected to reach a value of $30 billion by 2024. You should learn everything there is to know about the subject before utilizing voice bots. This will enable you to get the most out of

MarketingNovember 28, 2023

WhatsApp Business API: Key features and uses WhatsApp Business API WhatsApp Business API is the unmatched link between companies and their enormous global customer base. This guide will assist you if using the WhatsApp business API for your company has caught your attention but raised some questions and curiosities. This thorough tutorial explains everything there is to know about the WhatsApp Business API, including how to set up an account, manage contacts, and optimize message delivery according to best practices. Two and a half billion people worldwide were tapping away on WhatsApp in June 2023. That represents a remarkable 12% increase over the p

MarketingNovember 27, 2023

WhatsApp Chatbot: How to create WhatsApp bot?The CEO of WhatsApp claims that over 100 billion messages are sent over this network each day. Even if you handled 0.000001% of them, you would still need to respond to 1000 messages every day. If most of them are questions like "Is this item in stock?" then even 100 seems sufficient. Is it available in red? How is my order progressing? And you have less than two minutes to respond. That's precisely what a chatbot on WhatsApp can assist you with. Watch this space for additional information on this subject, and more. You are aware of how active your clients are on WhatsApp. We have qu

MarketingNovember 26, 2023

Sales Qualified Leads: Everything You Need to Know to Boost Your Sales Every company focuses on marketing to get their products in front of a larger audience. But does it lead to potential customers? This is the main question. According to a survey, about 34% of marketing-qualified leads (MQL) convert into sales-accepting leads (SAL). Among these SALs, only 47% convert to sales qualified leads (SQL). Later, 50% of these potential leads become sales. These stats indicate that quantity is not always equal to quality. Even if you have a big audience, it doesn't guarantee that every one of them will reach the end of the sales funnel. Let's imagine your comp

MarketingNovember 26, 2023

Why Banking Chatbots are the Must for Banks: 10 Key Benefits Name the bank that does not get customer complaints of long waiting or unattended queries. Delays, complicated customer support, and unsatisfactory experiences are common issues with banks' customer services. Well, no more! With the rise of AI chatbots, customer support activities of banks are becoming easier than ever. A banking chatbot is now capable of managing all the customer interactions for your bank. It helps with customer engagement and notably improves functionality. In fact, the global chatbot in BFSI (banking, financial services, insurance) market is projected to reach $6.83

MarketingNovember 25, 2023

What Is Meant by Customer Stakeholder, and What Are Its Types?Have you ever considered who has the most influence in your business? You are the owner of your business, but your customers are its stakeholders. Your products or services are highly influenced by your customer stakeholders' needs. Around 47% of B2B companies in Germany consider their customer stakeholders responsible for sustaining their business. But what exactly are customer stakeholders? Are they the end users, shareholders, or employees? Let's clarify our concepts around customer stakeholders and discuss how customer stakeholders have a stake in your business. What is a Customer

MarketingNovember 25, 2023

What is SMS Customer Service and How to Get Started?With text messages becoming the most convenient communication channel, brands have started using a modern approach like SMS to reach customers. As per a 2022 survey, 47% of millennials and 44% of Generation Z respondents preferred text messages from brands. Phone calls and emails have their benefits, but SMS provides a more conversational messaging opportunity. Therefore, SMS customer service is becoming a preferred strategy to reach customers directly on their mobile phones and effectively communicate with them. Unlike waiting long for an email response or hold-on phone calls, SMS provide

MarketingNovember 24, 2023

Conversational AI: A Comprehensive Manual Consumers are using WhatsApp, Facebook Messenger, Instagram, and nearly every other social media platform to ask questions about goods and services. Do you intend to respond to them? It can be challenging for most businesses to keep an eye on social media activity around-the-clock. Conversational AI can assist with that! Keep reading and learn how using a conversational AI tool for social customer service and social commerce can help your business! “Our intelligence is what makes us human, and AI is an extension of that quality" reflects the idea that human intelligence is a fundame

MarketingNovember 23, 2023

Banking Chatbots: Making use of AI's Full Potential to Transform the Banking Sector Have you ever tried to contact your bank, but you only find yourself caught in a never-ending question of "press 1 for inquiries" and "press 2 for checking"? It's annoying, isn't it? Now, reverse the situation and picture yourself as the person whose clients are caught in that cycle. It's not the best image for your brand, is it? Let me introduce AI chatbots, a revolutionary technology that is transforming the banking industry's client experience. Let's dig deeper into the world of Ai technology and learn how you can use it for your banking business as you grow. Nearly 90% of bank

MarketingNovember 23, 2023

StevenYang, CEO of Anker: voc.ai AI ChatBot helps us solve more than 70% of customer service work At the 2023 Lark "AI future" autumn conference, Anker Founder and CEO Steven Yang gave a speech on the theme of "from searching knowledge to knowledge dialogue, building AI-driven learning organization". Steven Yang said, "through cooperation with Voc.AI AI ChatBot, it has helped us solve at least 70% of the customer service work." In fact, Anker has more than 300 customer service agents around the world, and has more than 10,000 mail and telephone customer service tickets every day, providing 6x10 hours of service in English, German, Japanese and other languages. In the past, it was

MarketingNovember 22, 2023

Martech Stack: What Is It and How to Build One?Scaling up a business is not easy. It involves the hassle of dealing with complex systems and managing teams to make sure things are executed well. After all of this, are you getting a good ROI, Or is your marketing team still struggling to meet the goals? Well, you can mitigate these challenges with the martech stack (marketing technology stack). Martech stack is a set of technologies to assist the marketing teams by automating and improving their marketing efforts. The demand for marketing technology is in full swing today, as the spending on martech stacks in the U.S. is expected to rea

EcommerceNovember 22, 2023

What is Client Escalation and How to Manage It Effectively?One of the keys to making a business successful is to ensure that customers are happy. If nobody finds value in your service or product, you can never succeed. So, what is it that a consumer wants? Around 60% of consumers say they would buy more from a business if they treated them better. Whether you provide services or sell products, you must be ready to tackle any client escalation that comes your way. To be honest, such situations are quite stressful, but they can prove beneficial for your business if dealt with effectively. With the right strategies, you can deescalate and transfo

EcommerceNovember 22, 2023

Communication, Collaboration, and Coordination: The 3 Cs for Cross-Functional Teams Success Cross-functional teams have become a new norm in the corporate world to develop top-notch and customer-centric products. And why shouldn't it be? Did you know that approximately 30,000 new products are introduced each year? Out of these, only 5% are successful, while the remaining 95% fail. Most businesses don't take their customers' demands into consideration, which is one of the main reasons why their products fail. Considering the customer's perspective is the key to lessen the likelihood that a product will fail. Collaborating with many departments within a business is the most effecti

EcommerceNovember 22, 2023

What is Customer Cohort Analysis: A Complete Beginners Guide Customer cohort analysis is a subset of behavioral analytics that deals with the grouping of customers sharing similar interests. It is a technique that every successful company uses to monitor user engagement and provide value that is highly customized to its users. As per a 2022 survey, 62% of the respondents expect a personalized experience from a brand to build loyalty. And that's why you should be well aware of your customers' demands and give them a personalized experience. To make sure of that, we have prepared a detailed guide for you so you can level up your business with customer

MarketingNovember 22, 2023

Chatbot Vs. Conversational Ai- Everything you need to know Though they shouldn't be, chatbots and conversational AI are frequently used interchangeably. You must understand the two prior to deciding which technology is best for your customer service experience. Imagine you have a two friends, the first one loves answering every questions you ask like How are you”, “What is my favorite color?” or even “Where is my hometown?”. The second one knows a great deal and love long conversations; they tend to answer more complicated questions like “What is the difference between good and bad people” or are there moral commonalities amon

EcommerceNovember 16, 2023

How to Make Product Improvements: A Detailed Guide & 5 Best Strategies It is no secret that every business has to continuously work on their product improvements in order to keep their customers happy. Even if the product has shown a promising start and got the attention of customers, it still needs to come with upgrades/improvements. Not only is it essential to incorporate changing customer needs but also to drive more sales. The yearly launch of new iPhone models is a simple example of how product improvements are vital to keep consumers engaged. From finding the lacking of your product to introducing new features and enhancing the functionality, improved p

EcommerceNovember 16, 2023

Product Design Workshop: A Comprehensive Guide to Run Successful Workshops It is a proven fact that collaboration leads to better design outcomes. Getting people together is the best way to talk about issues, generate new ideas, and come up with solutions. Collaboration can take numerous forms, ranging from small casual working sessions and group assessments to in-depth workshops. When developing a product, each team member must be familiar with the product requirements. One effective way of collaboration within the team is a product design workshop. Workshops are about getting things done and are frequently utilized as milestones to get things started or make de

Voice of CustomerNovember 14, 2023

PickleBall Market Report This report provides a brief analysis of the pickleball equipment market on Amazon's US marketplace. It covers market trends, product analysis and recommendations, consumer insights, and other valuable information for stakeholders in the cross-border industry on Amazon. Contents I Introduction II Marketing Analysis III Product Research IV Competitive Analysis V Feasibility suggestion I. Introduction Pickleball, also known as "pickleball," is a sport that originated on Bainbridge Island in Seattle, USA. It combines elements of tennis, badminton, and table tennis.

Voice of CustomerNovember 14, 2023

Electric Blankets Market Report This report provides a brief analysis of the Electric Blankets sub-market in the Amazon US market, hoping to provide valuable information for cross-border industry stakeholders of Amazon from market trends, product analysis and recommendations, consumer insights, and other aspects. Contents I Introduction II Marketing Analysis III Product Research IV Competitive Analysis V Feasibility suggestion I. Introduction In the Amazon US market, electric blankets are a type of blanket used to cover beds or bodies, providing full-body heating and suitable for use in winter

MarketingNovember 30, 2023

AI Chatbot: An all-inclusive manual for achieving success (2023)Getting tired of ChatGPT? Naturally, you aren't. Millions of people are using it to write content, solve coding puzzles, and make games, among other absurd and amazing things. However, it's totally acceptable to take a break and look into alternative AI chatbots. Because there are other options available besides ChatGPT. The Ai chatbot is capable of responding to any queries you may have. You can easily interact with it by typing your question and receiving a response; it is very user-friendly. Check it out now to see how it can benefit you! What is an AI Chatbot How does Ai Cha

MarketingNovember 29, 2023

Voice Ai (Artificial Intelligence): Definition and Advantages for Business The ability of voice bots to offer a hands-free customer experience is simply remarkable. Customers can order products from your website while preparing their meals. Voice AI can give your customers a hassle-free experience and block out any obstacles so they can multitask. Businesses have benefited greatly from voice AI, and as a result, the market is trending. The voice-activated speaker market is projected to reach a value of $30 billion by 2024. You should learn everything there is to know about the subject before utilizing voice bots. This will enable you to get the most out of

MarketingNovember 28, 2023

WhatsApp Business API: Key features and uses WhatsApp Business API WhatsApp Business API is the unmatched link between companies and their enormous global customer base. This guide will assist you if using the WhatsApp business API for your company has caught your attention but raised some questions and curiosities. This thorough tutorial explains everything there is to know about the WhatsApp Business API, including how to set up an account, manage contacts, and optimize message delivery according to best practices. Two and a half billion people worldwide were tapping away on WhatsApp in June 2023. That represents a remarkable 12% increase over the p

MarketingNovember 27, 2023

WhatsApp Chatbot: How to create WhatsApp bot?The CEO of WhatsApp claims that over 100 billion messages are sent over this network each day. Even if you handled 0.000001% of them, you would still need to respond to 1000 messages every day. If most of them are questions like "Is this item in stock?" then even 100 seems sufficient. Is it available in red? How is my order progressing? And you have less than two minutes to respond. That's precisely what a chatbot on WhatsApp can assist you with. Watch this space for additional information on this subject, and more. You are aware of how active your clients are on WhatsApp. We have qu

MarketingNovember 26, 2023

Sales Qualified Leads: Everything You Need to Know to Boost Your Sales Every company focuses on marketing to get their products in front of a larger audience. But does it lead to potential customers? This is the main question. According to a survey, about 34% of marketing-qualified leads (MQL) convert into sales-accepting leads (SAL). Among these SALs, only 47% convert to sales qualified leads (SQL). Later, 50% of these potential leads become sales. These stats indicate that quantity is not always equal to quality. Even if you have a big audience, it doesn't guarantee that every one of them will reach the end of the sales funnel. Let's imagine your comp

MarketingNovember 26, 2023

Why Banking Chatbots are the Must for Banks: 10 Key Benefits Name the bank that does not get customer complaints of long waiting or unattended queries. Delays, complicated customer support, and unsatisfactory experiences are common issues with banks' customer services. Well, no more! With the rise of AI chatbots, customer support activities of banks are becoming easier than ever. A banking chatbot is now capable of managing all the customer interactions for your bank. It helps with customer engagement and notably improves functionality. In fact, the global chatbot in BFSI (banking, financial services, insurance) market is projected to reach $6.83

MarketingNovember 25, 2023

What Is Meant by Customer Stakeholder, and What Are Its Types?Have you ever considered who has the most influence in your business? You are the owner of your business, but your customers are its stakeholders. Your products or services are highly influenced by your customer stakeholders' needs. Around 47% of B2B companies in Germany consider their customer stakeholders responsible for sustaining their business. But what exactly are customer stakeholders? Are they the end users, shareholders, or employees? Let's clarify our concepts around customer stakeholders and discuss how customer stakeholders have a stake in your business. What is a Customer

MarketingNovember 25, 2023

What is SMS Customer Service and How to Get Started?With text messages becoming the most convenient communication channel, brands have started using a modern approach like SMS to reach customers. As per a 2022 survey, 47% of millennials and 44% of Generation Z respondents preferred text messages from brands. Phone calls and emails have their benefits, but SMS provides a more conversational messaging opportunity. Therefore, SMS customer service is becoming a preferred strategy to reach customers directly on their mobile phones and effectively communicate with them. Unlike waiting long for an email response or hold-on phone calls, SMS provide

MarketingNovember 24, 2023

Conversational AI: A Comprehensive Manual Consumers are using WhatsApp, Facebook Messenger, Instagram, and nearly every other social media platform to ask questions about goods and services. Do you intend to respond to them? It can be challenging for most businesses to keep an eye on social media activity around-the-clock. Conversational AI can assist with that! Keep reading and learn how using a conversational AI tool for social customer service and social commerce can help your business! “Our intelligence is what makes us human, and AI is an extension of that quality" reflects the idea that human intelligence is a fundame

MarketingNovember 23, 2023

Banking Chatbots: Making use of AI's Full Potential to Transform the Banking Sector Have you ever tried to contact your bank, but you only find yourself caught in a never-ending question of "press 1 for inquiries" and "press 2 for checking"? It's annoying, isn't it? Now, reverse the situation and picture yourself as the person whose clients are caught in that cycle. It's not the best image for your brand, is it? Let me introduce AI chatbots, a revolutionary technology that is transforming the banking industry's client experience. Let's dig deeper into the world of Ai technology and learn how you can use it for your banking business as you grow. Nearly 90% of bank

MarketingNovember 23, 2023

StevenYang, CEO of Anker: voc.ai AI ChatBot helps us solve more than 70% of customer service work At the 2023 Lark "AI future" autumn conference, Anker Founder and CEO Steven Yang gave a speech on the theme of "from searching knowledge to knowledge dialogue, building AI-driven learning organization". Steven Yang said, "through cooperation with Voc.AI AI ChatBot, it has helped us solve at least 70% of the customer service work." In fact, Anker has more than 300 customer service agents around the world, and has more than 10,000 mail and telephone customer service tickets every day, providing 6x10 hours of service in English, German, Japanese and other languages. In the past, it was

MarketingNovember 22, 2023

Martech Stack: What Is It and How to Build One?Scaling up a business is not easy. It involves the hassle of dealing with complex systems and managing teams to make sure things are executed well. After all of this, are you getting a good ROI, Or is your marketing team still struggling to meet the goals? Well, you can mitigate these challenges with the martech stack (marketing technology stack). Martech stack is a set of technologies to assist the marketing teams by automating and improving their marketing efforts. The demand for marketing technology is in full swing today, as the spending on martech stacks in the U.S. is expected to rea

EcommerceNovember 22, 2023

What is Client Escalation and How to Manage It Effectively?One of the keys to making a business successful is to ensure that customers are happy. If nobody finds value in your service or product, you can never succeed. So, what is it that a consumer wants? Around 60% of consumers say they would buy more from a business if they treated them better. Whether you provide services or sell products, you must be ready to tackle any client escalation that comes your way. To be honest, such situations are quite stressful, but they can prove beneficial for your business if dealt with effectively. With the right strategies, you can deescalate and transfo

EcommerceNovember 22, 2023

Communication, Collaboration, and Coordination: The 3 Cs for Cross-Functional Teams Success Cross-functional teams have become a new norm in the corporate world to develop top-notch and customer-centric products. And why shouldn't it be? Did you know that approximately 30,000 new products are introduced each year? Out of these, only 5% are successful, while the remaining 95% fail. Most businesses don't take their customers' demands into consideration, which is one of the main reasons why their products fail. Considering the customer's perspective is the key to lessen the likelihood that a product will fail. Collaborating with many departments within a business is the most effecti

EcommerceNovember 22, 2023

What is Customer Cohort Analysis: A Complete Beginners Guide Customer cohort analysis is a subset of behavioral analytics that deals with the grouping of customers sharing similar interests. It is a technique that every successful company uses to monitor user engagement and provide value that is highly customized to its users. As per a 2022 survey, 62% of the respondents expect a personalized experience from a brand to build loyalty. And that's why you should be well aware of your customers' demands and give them a personalized experience. To make sure of that, we have prepared a detailed guide for you so you can level up your business with customer

MarketingNovember 22, 2023

Chatbot Vs. Conversational Ai- Everything you need to know Though they shouldn't be, chatbots and conversational AI are frequently used interchangeably. You must understand the two prior to deciding which technology is best for your customer service experience. Imagine you have a two friends, the first one loves answering every questions you ask like How are you”, “What is my favorite color?” or even “Where is my hometown?”. The second one knows a great deal and love long conversations; they tend to answer more complicated questions like “What is the difference between good and bad people” or are there moral commonalities amon

EcommerceNovember 16, 2023

How to Make Product Improvements: A Detailed Guide & 5 Best Strategies It is no secret that every business has to continuously work on their product improvements in order to keep their customers happy. Even if the product has shown a promising start and got the attention of customers, it still needs to come with upgrades/improvements. Not only is it essential to incorporate changing customer needs but also to drive more sales. The yearly launch of new iPhone models is a simple example of how product improvements are vital to keep consumers engaged. From finding the lacking of your product to introducing new features and enhancing the functionality, improved p

EcommerceNovember 16, 2023

Product Design Workshop: A Comprehensive Guide to Run Successful Workshops It is a proven fact that collaboration leads to better design outcomes. Getting people together is the best way to talk about issues, generate new ideas, and come up with solutions. Collaboration can take numerous forms, ranging from small casual working sessions and group assessments to in-depth workshops. When developing a product, each team member must be familiar with the product requirements. One effective way of collaboration within the team is a product design workshop. Workshops are about getting things done and are frequently utilized as milestones to get things started or make de

Voice of CustomerNovember 14, 2023

PickleBall Market Report This report provides a brief analysis of the pickleball equipment market on Amazon's US marketplace. It covers market trends, product analysis and recommendations, consumer insights, and other valuable information for stakeholders in the cross-border industry on Amazon. Contents I Introduction II Marketing Analysis III Product Research IV Competitive Analysis V Feasibility suggestion I. Introduction Pickleball, also known as "pickleball," is a sport that originated on Bainbridge Island in Seattle, USA. It combines elements of tennis, badminton, and table tennis.

Voice of CustomerNovember 14, 2023

Electric Blankets Market Report This report provides a brief analysis of the Electric Blankets sub-market in the Amazon US market, hoping to provide valuable information for cross-border industry stakeholders of Amazon from market trends, product analysis and recommendations, consumer insights, and other aspects. Contents I Introduction II Marketing Analysis III Product Research IV Competitive Analysis V Feasibility suggestion I. Introduction In the Amazon US market, electric blankets are a type of blanket used to cover beds or bodies, providing full-body heating and suitable for use in winter