Q：为什么会出现访问异常情况？
A：Shulex ChatGPT插件目前是采用浏览器自身爬取亚马逊商品&评论数据的方式，如果一次性爬取数据量过多，集中短时间内处理大量数据，可能是会被亚马逊平台间歇性阻止访问。反馈到插件使用的结果如图所示。
如使用VPN的ip被识别为多人使用，也会被网站识别为有异常，导致评论分析中断。
Q：出现访问异常情况，该如何处理呢？
A：如有开启VPN，请先关掉VPN后重试。
如没有开启VPN，请更换网络，或者稍等2分钟后再次刷新页面，即可解决。
如刷新后仍未解决，请联系联系客服。
Q：为什么出现侧边栏加载不出来的情况，如何处理？
A：请检查插件版本及谷歌浏览器版本，升级到最新版本后即可恢复正常。
Social listening and review monitoring are often grouped together because both deal with customer voice. For Amazon brands, they solve different problems. Review monitoring watches what buyers say on review surfaces after purchase. Social listening watches what people say in public conversations bef
Voice-of-customerSocial listening for Amazon brands is the practice of tracking and analyzing public conversations about a brand, product, competitor, or category across social platforms, forums, creator content, and communities, then using those signals to guide marketplace decisions. For sellers, the goal is not t
Voice-of-customerAmazon review software is not one category. Some tools help sellers request reviews, some monitor new reviews and ratings, some analyze buyer language, and some connect review signals to broader marketplace dashboards. A seller who buys the wrong category may end up with plenty of alerts but no insi
