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Oracle Advertising and Customer Experience (CX)

Oracle Advertising and Customer Experience (CX)

April 4, 2024
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Author: Big Y

πŸš€ How Oracle Advertising and Customer Experience Can Help You Create Loyal Customers

Are you struggling to deliver great customer experiences? Do you find it hard to connect customer data and processes throughout your company? If so, you're not alone. Many businesses face these challenges, which can lead to frustrated prospects and customers, lost business, and decreased loyalty.

But there's good news. Oracle Advertising and Customer Experience can help you make every interaction matter by connecting all of your data and business processes across advertising, marketing, commerce, sales, and service with finance, supply chain, and HR. With Oracle, you get a complete view of every customer interaction, no matter how, when, or where they engage.

🎯 Reach the Right Prospect at the Right Time with Oracle Advertising

Oracle Advertising helps you reach the right prospect at the right time with the right message. You can measure your campaign performance across channels and platforms and maximize your investment by eliminating fraud and wasted ad spend.

🎯 Execute Personalized Marketing Campaigns at Scale with Oracle Marketing

With Oracle Marketing, you can execute personalized marketing campaigns at scale. You can track and optimize lead flow, gain insight into moments of interest, and deliver the right message at each touchpoint.

🎯 Launch Your Ecommerce Site Quickly with Oracle's Commerce Platform

Oracle's Commerce Platform helps you launch your ecommerce site quickly and create personalized buying experiences while connecting your site with financial, inventory, and supply chain data.

🎯 Guide Your Sellers with Accurate, Up-to-Date, and Enriched Customer Data with Oracle's Sales Solution

Oracle's Sales Solution guides your sellers with accurate, up-to-date, and enriched customer data from finance, HR, marketing campaigns, and third-party sources within their CRM. AI gives them smart recommendations so sellers can prioritize and engage the right customers at the right time.

🎯 Empower Your Agents to Anticipate and Respond with Knowledge with Oracle's Customer Service Solution

Oracle's Customer Service Solution helps your customers find answers on your website or through a digital assistant while also empowering your agents to anticipate and respond with knowledge and relevant customer details in their moment of need.

🎯 Connect Every Part of Your Business to the Customer with Oracle Advertising and Customer Experience

With Oracle Advertising and Customer Experience, every part of your business connects to the customer no matter who gets to the customer first. You can create new customers, deliver exceptional experiences, and build loyalty.

πŸŽ‰ Highlights

- Oracle Advertising and Customer Experience helps you make every interaction matter by connecting all of your data and business processes across advertising, marketing, commerce, sales, and service with finance, supply chain, and HR.

- With Oracle, you get a complete view of every customer interaction, no matter how, when, or where they engage.

- Oracle Advertising helps you reach the right prospect at the right time with the right message.

- With Oracle Marketing, you can execute personalized marketing campaigns at scale.

- Oracle's Commerce Platform helps you launch your ecommerce site quickly and create personalized buying experiences while connecting your site with financial, inventory, and supply chain data.

- Oracle's Sales Solution guides your sellers with accurate, up-to-date, and enriched customer data from finance, HR, marketing campaigns, and third-party sources within their CRM.

- Oracle's Customer Service Solution helps your customers find answers on your website or through a digital assistant while also empowering your agents to anticipate and respond with knowledge and relevant customer details in their moment of need.

❓ FAQ

Q: What is Oracle Advertising and Customer Experience?

A: Oracle Advertising and Customer Experience is a solution that helps businesses connect all of their data and business processes across advertising, marketing, commerce, sales, and service with finance, supply chain, and HR. With Oracle, businesses get a complete view of every customer interaction, no matter how, when, or where they engage.

Q: How can Oracle Advertising and Customer Experience help me create loyal customers?

A: Oracle Advertising and Customer Experience can help you create loyal customers by delivering exceptional experiences at every touchpoint. With Oracle, you can reach the right prospect at the right time with the right message, execute personalized marketing campaigns at scale, launch your ecommerce site quickly and create personalized buying experiences, guide your sellers with accurate, up-to-date, and enriched customer data, and empower your agents to anticipate and respond with knowledge and relevant customer details in their moment of need.

Q: What are the benefits of using Oracle Advertising and Customer Experience?

A: The benefits of using Oracle Advertising and Customer Experience include:

- Connecting all of your data and business processes across advertising, marketing, commerce, sales, and service with finance, supply chain, and HR

- Getting a complete view of every customer interaction, no matter how, when, or where they engage

- Reaching the right prospect at the right time with the right message

- Executing personalized marketing campaigns at scale

- Launching your ecommerce site quickly and creating personalized buying experiences

- Guiding your sellers with accurate, up-to-date, and enriched customer data

- Empowering your agents to anticipate and respond with knowledge and relevant customer details in their moment of need.

Resources:

- https://www.oracle.com/cx/advertising/

- https://www.oracle.com/cx/marketing/

- https://www.oracle.com/cx/commerce/

- https://www.oracle.com/cx/sales/

- https://www.oracle.com/cx/service/

- https://www.oracle.com/corporate/faq/

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