Table of Contents
1. Introduction
2. Viewing Reports and Alerts
3. SMS Text Messages and Social Media Apps
4. Browsing History
5. App Usage Reports
6. AI-Powered Alerts
7. Parent Phone Compatibility
8. Reporting and Alert Functions
9. Accessing Priority Alerts
10. Reporting Predators
11. Inappropriate Image Alerts
12. Disabling and Enabling Alerts
13. Conclusion
Introduction
Welcome to this MM Guardian tutorial! In this video, I will guide you through the process of viewing reports and alerts in your parent app. MM Guardian provides you with the ability to monitor your child's SMS text messages, as well as messages from popular social media apps like Facebook Messenger and WhatsApp. Additionally, you can keep track of your child's browsing history. Whether your child uses an Android or iPhone, you'll have access to app usage reports. Let's dive into the details!
Viewing Reports and Alerts
To access the reports, open your parent app and navigate to the phone usage screen in the left menu. Here, you'll find several boxes with reported data. If your child has an Android device, you'll see a box for app usage. For iPhone users, there will be three boxes for messages, calls, and browsing. You can switch between days by swiping left or right on the screen, and update the data by tapping the "update" button.
SMS Text Messages and Social Media Apps
In the messages box, you can view detailed information about who your child is messaging. You have the option to read any messages that you deem necessary. The same applies to other boxes, where you can access more details about the reports. Please note that if your child has an Android 9 phone and you've downloaded the MM Guardian child app from the Google Play Store, call reports won't be available due to Google's restrictions. To view call reports, you'll need to install the direct download version of MM Guardian. You can find a step-by-step guide in our tutorial video.
Browsing History
MM Guardian allows you to monitor your child's browsing history. By accessing the browsing box in the reports, you can see the websites your child has visited. This feature provides valuable insights into their online activities and helps you ensure their safety.
App Usage Reports
For Android users, the app usage box provides detailed information about the apps your child has been using. This report gives you an overview of their digital habits and allows you to identify any potential concerns. Stay informed about the apps your child spends the most time on and address any issues that may arise.
AI-Powered Alerts
MM Guardian offers AI-powered alerts to keep you informed about concerning topics. These alerts cover a range of issues, including online predators, suicidal thoughts, and cyberbullying. When such messages are detected on your child's device, you'll receive notifications. These alerts are designed to help you take immediate action and protect your child from potential dangers.
Parent Phone Compatibility
The MM Guardian parent app is compatible with both Android and iPhone devices. Regardless of the phone type you have, the app functions the same way. You can enjoy the benefits of monitoring your child's activities, regardless of your own device.
Reporting and Alert Functions
To access the priority alerts you receive, open the left menu and tap the "alert history" option. Here, you'll find a comprehensive list of all the alerts generated for your child's phone. By tapping on an alert, you can view its details. If you wish to report a predator, you'll be taken to a new screen where you can provide basic information. Our trained MM Guardian staff members review each report, and if it's legitimate, it is forwarded to the cyber tipline branch of the National Center for Missing and Exploited Children. This process significantly reduces the time it takes to catch predators, from about six months to two, compared to contacting local authorities.
Accessing Priority Alerts
When you receive priority alerts, you'll be notified directly. However, if you want to view all the alerts in one place, you can do so by opening the left menu and selecting the "alert history" option. This allows you to have a comprehensive overview of the alerts generated for your child's phone. Stay vigilant and take immediate action when necessary to ensure your child's safety.
Reporting Predators
If an alert is generated for a potential predator contacting your child, you'll have the option to report them. By reporting, you contribute to the safety of not only your child but also other children. Fill out the required information on the report screen and submit it. Our team will review the report, and if it meets the necessary criteria, it will be forwarded to the appropriate authorities.
Inappropriate Image Alerts
MM Guardian also provides alerts for inappropriate images. If the app detects a potentially sexual or adult image stored on your child's phone, you'll receive an alert. However, to protect your child's privacy and comply with state and federal laws, the alert won't display the image itself. You'll need to open the child phone app to view the image. MM Guardian stores a copy of the image, ensuring it remains accessible to you even if the original image is deleted by your child.
Disabling and Enabling Alerts
You have the flexibility to disable or enable specific alerts according to your preferences. In the alerts settings screen, found in the left menu of your parent app, you can customize the alerts to suit your needs. Additionally, you can enter custom keywords in the text monitor screen to receive alerts related to specific content. This feature allows you to stay informed about topics that concern you the most.
Conclusion
In conclusion, MM Guardian provides comprehensive monitoring and alert features to ensure your child's safety in the digital world. By viewing reports and alerts, you can stay informed about your child's activities and address any potential risks promptly. Remember, if you have any questions or require assistance, our support team is always ready to help. Reach out to us at support@mmguardian.com, and we'll be more than happy to assist you.
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**Highlights:**
- MM Guardian allows you to view your child's SMS text messages and messages from popular social media apps.
- Monitor your child's browsing history and app usage reports.
- AI-powered alerts notify you about concerning topics such as online predators and cyberbullying.
- The parent app works on both Android and iPhone devices.
- Reporting predators helps protect your child and contributes to catching predators faster.
- Inappropriate image alerts protect your child's privacy while keeping you informed.
- Customize alerts and receive notifications based on specific keywords.
- Reach out to our support team at support@mmguardian.com for any assistance.
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**FAQ:**
Q: How can I access the reports and alerts in the MM Guardian parent app?
A: Open the parent app and navigate to the phone usage screen in the left menu.
Q: Can I view my child's browsing history?
A: Yes, MM Guardian allows you to monitor your child's browsing history.
Q: What alerts will I receive?
A: You'll receive AI-powered alerts for concerning topics such as online predators, suicidal thoughts, and cyberbullying.
Q: Can I report predators?
A: Yes, if you receive an alert about a potential predator, you have the option to report them.
Q: How are inappropriate image alerts handled?
A: Inappropriate image alerts won't display the image itself but will notify you to open the child phone app to view it.
Q: Can I customize the alerts?
A: Yes, you can disable or enable specific alerts and enter custom keywords to receive alerts related to specific content.
Q: How can I contact MM Guardian support?
A: For any questions or assistance, reach out to our support team at support@mmguardian.com.
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Resources:
- [MM Guardian AI Chatbot](https://www.voc.ai/product/ai-chatbot)
