Amazon Warehouse Deals for Buyers and Third-Party Sellers: A complete guide

Amazon Warehouse Deals for Buyers and Third-Party Sellers: A complete guide

January 8, 2024
Author: Jessica

Online, shoppers are constantly looking for the best offers. Start your search at Amazon Warehouse Deals if you don't mind a few dents and scratches on your orders.

This article will look at the benefits and drawbacks of purchasing from AWD as well as how it impacts independent merchants and their brands.

  1. What are Amazon Warehouse Deal?
  2. Is it Risky to Purchase from Amazon Warehouse Deals?
  3. Product Conditions for Amazon Warehouse Deals
  4. Pros and Cons of Amazon Warehouse
  5. What Effect Do Amazon Warehouse Deals Have on Third-party Sellers?
  6. Return Policy for Amazon Warehouse
  7. What Recourse Does Amazon Warehouse Deals Offer for Third-Party Sellers?
  8. Conclusions

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What is Amazon Warehouse Deal?

Amazon Warehouse Deals refer to the discounted products that have been returned, refurbished, or are open-box items. These items, although not brand new, are rigorously inspected by Amazon to ensure quality, providing customers with a more affordable alternative to their pristine counterparts.

AWD is a seller in its own right according to the Buy Box, but it is a part of and owned by

Even when the latter is marked down, items offered on Amazon Warehouse are typically less expensive than those offered brand-new on

When compared to a new product that is discounted on, a Used: Like New product is cheaper at Amazon Warehouse

Even though this is the case, customers still have to wait in line to get their hands on products from Amazon Warehouse Deals; availability is not guaranteed. Naturally, this is to be expected as Amazon has no control over what returns from customers or, to some extent, what gets damaged in its warehouses.

Here's a step-by-step guide on how to buy on Amazon Warehouse Deals:

1. Visit the Amazon Website:

Go to the Amazon website ( and log in to your Amazon account. If you don't have an account, you'll need to create one.

2. Navigate to Amazon Warehouse Deals:

Once you're logged in, you can find the "Amazon Warehouse Deals" section. This section is typically located in the "Today's Deals" dropdown menu or under the "" tab. You can also directly search for "Amazon Warehouse Deals" in the search bar.

3. Browse the Deals:

In the Amazon Warehouse Deals section, you'll see various categories and product listings with discounted prices. You can browse through the available deals and explore different product categories.

4. Select a Product:

Click on the product you're interested in. This will take you to the product page where you can find more details about the item, including its condition (e.g., "Used - Like New," "Used - Very Good," etc.), description, and price.

5. Review Product Details:

Take the time to read the product details, condition description, and any additional information provided by Amazon. This information helps you understand the condition of the item you're considering.

6. Add to Cart:

If you decide to purchase the item, click the "Add to Cart" button. This will add the product to your shopping cart.

7. Proceed to Checkout:

Once you've added all the items you want to purchase to your cart, click on the cart icon, and then select "Proceed to Checkout."

8. Complete the Purchase:

Follow the on-screen instructions to complete your purchase. This typically involves confirming your shipping address, selecting a payment method, and reviewing your order before finalizing the transaction.

9. Place Your Order:

Click the "Place your order" button to complete the purchase. Amazon will send you an order confirmation, and you'll be able to track your order through your Amazon account.

It is risky to Purchase from Amazon Warehouse Deals?

In general, no.

The majority of the time, Amazon Warehouse's products are adequate. Many of the products, particularly those in the Used - Like New category, only have minor packaging damage; otherwise, the item is in like-new condition. (Perhaps not so much as a gift, but great for personal use nonetheless.)


Assume that someone purchases an iPhone. When they open it, they discover that the specifications are incorrect—for example, it only has 64GB when they clearly ordered 256GB. Naturally, Amazon cannot ethically sell the box as new since it has already been opened. These kinds of items are then sent to the warehouse, where they are inspected, rated, and classified using a 20-point quality process (more on this on the next section). After that, they are relisted at a lower cost.

A few problems with Amazon Warehouse Deals are minor scratches, dented packaging, and missing instruction manuals.

Your orders are still protected by Amazon's return policy, as was previously stated. Nevertheless, because most products are repackaged and sold as used, they are typically not covered by a manufacturer's warranty. You can use companies like SquareTrade, who offer extended warranty services, to prolong your warranty.

Product Conditions for Amazon Warehouse Deals

After examining returned goods and goods that sustain damage in the warehouse, Amazon decides if the merchandise is still marketable. After passing the exam, they fall into one of the following groups:

The product's condition is disclosed in the listing or by selecting one of the other options.

Pros and Cons of Amazon Warehouse Deals

What Effect Do Amazon Warehouse Deals Have on Third-party Sellers?

While Amazon Warehouse Deals might be good news for consumers, third-party sellers may find them concerning. Regretfully, Amazon reselling your items as used does not constitute unauthorized selling. It is detrimental to your brand if a disgruntled customer chooses to leave a product review because it is entirely lawful to do so.

Keep in mind that, in contrast to websites like eBay, Amazon only permits one listing per kind of product. If other sellers are offering the same product, they can simply capitalize on the current listing. Reputable third-party sellers, such as yourself, will therefore see any unfavorable reviews reflected on your listing.

This typically occurs when Amazon classifies a product incorrectly as sellable or makes mistakes in classifying which condition to include in the listing. For example, an item may be advertised as Used – Like New, but the customer may feel that it does not belong in that category. Put differently, since they are not the official sellers for those transactions, sellers have no control over the customer experience.

You might also receive reimbursement from Amazon for any lost or damaged goods, but this does not guarantee that you will make the most money. Because sellers frequently change the prices of their goods, Amazon takes into account a number of variables, such as past sales and average selling price. In addition, fees are deducted from the reimbursement, further lowering the total.

Return Policy for Amazon Warehouse

·You have 30 days from the date of shipment to return any items that were shipped from Amazon Warehouse. Certain items, though, might be subject to various rules or specifications.

·Products purchased from Amazon Warehouse that are open box or used may also be returned within 30 days of the shipment date. Certain items, though, might be subject to various rules or specifications.

·Products that have been certified refurbished may be returned within ninety days of the shipment date.

What Recourse Does Amazon Warehouse Deals Offer for Third-Party Sellers?

Regretfully, it is not possible to completely stop Amazon from selling your products as used. Since they paid for it, ownership has technically already been transferred. Disabling refurbishments on Amazon Seller Central is one way to reduce the quantity of your products that wind up on Warehouse Deals.

Go to Settings → Fulfillment by Amazon to accomplish this. Here, select "Automated unfulfillable settings" by scrolling down, then select Edit to turn off refurbishments.

The following procedure will be carried out by your product when Refurbishments is enabled:


There are benefits and drawbacks to Amazon Warehouse Deals for both customers and independent sellers. Great deals on used products are offered to customers, and sellers don't have to worry about returns.

In general, Amazon Warehouse is a great way to give products a second chance and is a far better environmental choice than Amazon simply throwing away goods that could have been used instead of destroying them.

Have you had a negative encounter with AWD? How was your complaint handled by Amazon? Tell us in this section of the comments below.

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