3D Printers product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
Top 1
Average Ratings
Total Reviews
This insight is based on the data from the best seller products. The top 5 of them are:
Anycubic Kobra Go, 3D Printer Auto Leveling with 25-Point Precise Leveling, Upgrade FDM 3D Printers for Beginners Easy to Remove Model and Resume Printing 220x220x250mm

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the 3D printer product in question has an average rating of 3.9 out of 5 stars, with a total of 6941 reviews. This suggests that the product has been fairly well-received by customers, but there may be some room for improvement in terms of overall satisfaction. In terms of customer satisfaction, it's important to note that a 3.9 rating is generally considered to be good, but not great. While many customers may be satisfied with the product, there may be some who have had negative experiences or encountered issues with the printer. It's also worth considering that the category of 3D printers can be quite competitive, so customers may have high expectations for these types of products. If you're considering purchasing this 3D printer, it may be helpful to read through some of the reviews to get a better sense of what customers like and dislike about the product. Pay attention to any recurring issues or complaints, as these may be indicative of larger problems with the printer. Additionally, it may be worth looking into other 3D printers in the same category to see how they compare in terms of features, price, and customer satisfaction. Overall, while the data suggests that this 3D printer is generally well-regarded by customers, it's important to do your own research and make an informed decision before making a purchase.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is son, the most commonly moment of use is christmas, the most common location is bed, the most common behavior is gift give . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the 3D printer is being used primarily for personal use, with the top places being in bed and at home. Additionally, it appears that the product is being used for gift-giving purposes and for printing on various surfaces. The top three users mentioned are "son," "kid," and "friend," which suggests that the product may be popular among younger individuals or those who are interested in technology and innovation. The fact that gift-giving is a top usage of the product also supports this idea, as younger individuals may be more likely to give and receive gifts related to technology. Based on this data, it may be beneficial for the company to target younger individuals who are interested in technology and innovation. Additionally, marketing the product as a unique and creative gift option could also be effective. It may also be helpful to focus on the versatility of the product, highlighting its ability to print on various surfaces and its potential for personalization.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are instruction, printer, filament, bed, nozzle. The most mentioned elements about instruction are bad(1.91%), confuse(0.55%).
The top 5 positive reviews are print, printer, print quality, quality, instruction. The most mentioned elements about print are good(6.63%), amaze quality(1.96%).
Industrial & Scientific > Additive Manufacturing Products > 3D Printers
amaze quality1.96%
stick really well without warp0.11%
print quality9.18%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it appears that the top con aspect of 3D printers is instruction, which is mentioned by 9.65% of users. Additionally, the top 5 cons include issues with the printer, filament, bed, and nozzle. On the other hand, the top pro aspect is the ability to print, which is mentioned by 11.41% of users. The top 5 cons of the print quality, printer, and instruction. Overall, the sentiment analysis suggests that while there are some drawbacks to 3D printers, users generally appreciate the ability to print objects. However, there are some common issues with the printer itself, as well as with the quality of prints and the instructions provided. To improve product development and selection, manufacturers should focus on addressing these common issues. This could include improving the quality of the printer itself, providing more detailed and user-friendly instructions, and ensuring that the filament, bed, and nozzle are of high quality. Additionally, manufacturers could consider offering more customization options for users, such as the ability to choose different materials or colors for their prints. By addressing these issues and offering more options for users, manufacturers can improve the overall user experience and increase customer satisfaction.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
customer service4
auto leveling3
print quality3

Based on the data provided, it seems that customers are primarily motivated to buy 3D printers based on the product description. This makes sense, as 3D printers are a relatively new and complex technology, and customers likely want to ensure that they are purchasing a product that meets their specific needs and requirements. Some possible reasons why product description is the top feature could include the fact that customers want to know the technical specifications of the printer, such as its printing speed, resolution, and build volume. They may also be interested in learning about the printer's software compatibility, connectivity options, and any additional features or accessories that come with the product. To optimize their Amazon listing for 3D printers, sellers should focus on creating detailed and informative product descriptions that highlight the key features and benefits of their product. They should also consider including high-quality images and videos that showcase the printer in action, as well as customer reviews and ratings that provide social proof of the product's quality and performance. Additionally, sellers may want to consider offering competitive pricing and leveraging social media and other marketing channels to drive traffic to their Amazon listing.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
bed leveling10
support assist bed leveling
bed leveling
auto bed level
auto bed leveling
auto level on bed
print quality9
print quality
decent print
good quality print
more detailed quality print
print good
change firmware update7
documentation about firmware update
firmware update
firmware upgrade
firmware updating
upgrade firmware
Need better quality control7
good quality control
quality control
competent quality control
quality control improve
filament guide
filament arm
more filament
good instruction5
instruction good

Based on the customer feedback, it is clear that bed leveling and work quality are the top priorities for customers when it comes to 3D printers. Bed leveling was mentioned 10 times, indicating that customers are looking for printers that can easily and accurately level the bed for optimal printing results. Work quality was mentioned 14 times, suggesting that customers are looking for printers that can produce high-quality prints consistently. In addition, firmware updates were mentioned 7 times, indicating that customers are interested in printers that can be easily updated and improved over time. To prioritize product development, sellers should focus on improving bed leveling and work quality. This could involve developing new technologies or features that make it easier to level the bed and produce high-quality prints. Additionally, sellers should prioritize firmware updates to ensure that their printers remain up-to-date and competitive over time. In terms of marketing promotion factors, sellers should emphasize the bed leveling and work quality features of their printers in their marketing materials. They should also highlight any firmware updates or other improvements that have been made to their printers over time. Additionally, sellers should consider offering customer support and training to help customers get the most out of their printers and address any issues that may arise.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.


Amazon Reviews

jeremy s.
2 weeks in and motherboard started smoking while printer was waiting for me to insert card. Smd fuse seems to be the cause, contacting comgrow didnt work no one has responded to my emails. Other then that the printer gave some good prints
Nazeeh Amin
Ok, weird title, I know. But this tip is the one thing that turned this from something I was about to return to a product I am extremely happy and impressed with. After you set your printer up, which is not hard at all specially if you follow a YouTube setup video, you will be ready to print something. You'll have to level your bed, again, something that is not really that hard, YouTube is your friend. I managed to print one thing and every thing else was a disaster. The main issue was that the first layer would not stick to the bed and move around. I knew that this was going to be a "hobby" and need me to learn. Love it. Let's go. I read up a lot. Leveled my bed again and again. Messed with slicer settings around temperature. Nothing worked. I am returning this thing. Then I saw the tip about using Elmer's glue on the bed surface. Do I really need to do this? ugh... weird. Fine. Might as well try. Wow... every single print since then is a success. Every.Single.One. No more issues at all with bed adhesion. I am printing all kinds of things and loving the experience. So save yourself the headache and try this out from the get-go.
If you want to buy a printer once and never have to mess with it besides printing, this probably isn't the right product for you. That said, it didn't take a lot of work to get it up and running at a reasonable quality. Since this is a budget printer, it's best for someone who has time to really dial in on device parameters. This is a well rounded machine both as a platform for modifications and for stock printing. I highly recommend updating the firmware to jyers, since the stock firmware is limited in functionality.
Assembly directions were mediocre. If it weren't for online videos of the "how-to" nature, I would have been lost User instructions on setting up and using the product were non-existent (a lot of $15 products come with markedly better included instructions. Several functions that should be incorporated into a product of this maturity were missing. Most importantly gcode driven "pauses" and messages. I did a LOT of research before buying this unit and I am generally pleased. A few simple, inexpensive, and very user-beneficial additions to the product would have taken me from "pleased" to "happy", and perhaps even to "Thrilled."
I love this printer. I have never done this before and there is a bit of a learning curve. Plus please use a video either the one included on the micro sd or one from YouTube for assembly. The bed will have to be leveled before every print, I don't know if this is true for all printers but it is for me with this one. I replaced the springs on the print bed with the yellow ones you can order from Amazon. I get a better result with the bed staying level. (The yellow springs will have to be shortened if you decide to upgrade.) All in all very happy!
I have not been able to use it, I assembled it made sure all connections were correct powered it up. Sounds good looks good lower the print bed to do first auto home to ensure hot end work damage and it went up about a mm and nothing 10 minutes later and still staying at the same place.
katrina baby
I have been spent 2+ weeks on this printer for some PETG filament print jobs, but ended up very disappointing due to the print result. I did a lot of research and found out you have to buy a lot of upgrades in order to get it to print for a decent job. going to return this and get a prusa mk3+
This this is a breeze to build. Took an hour with a YouTube tutorial. I recommend watching a video for anyone, especially if ur new to 3d printers. It'll help you ensure ur axis's are alligned well. Built on a solid foundation and overall quality is unmatched. Not to mention it prints great! Hardly any adjustment needed, just set it up correctly, level the bed, and BAM! Perfect print every time. Perfect for beginners but don't expect to not have to learn along the way, that's half the fun of printing.
I was really looking forward to finishing up making the printer I didn't pay much attention to the wires but made sure they weren't crushed or under anything until I got to plugging stuff in I realized oh I'm missing an x port thats weird, and saw those dangling wires and it did take me a minute to realize no I still have it its just a bit is here a bit there and the rest is still in the box so... that is fun.
After 5 hours of pulling my hair out, I gave up. No matter how many adjustments I made, the front right corner of the bed would not align. Either something was not right from the factory or I’m doing something wrong. No way to tell since customer service is non-existent. Returning for a refund.

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