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Air Suspension Kits product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
Top 1
Top 2
Top 3
Top 4
Average Ratings
Total Reviews
This insight is based on the data from the best seller products. The top 5 of them are:
Air Lift 1000 Air Suspension Kit 60818
Air Lift 57275 LoadLifter 5000 Series Rear Air Spring Kit
AIR LIFT 57215 LoadLifter 5000 Series Rear Air Spring Kit , Black
Firestone ( 2250 Ride-Rite Air Helper Spring Kit Rear 01-10 Chevy/GMC C2500HD/C3500HD 2WD/4WD (W217602250)
AIR LIFT 22007 Replacement Hose Kit

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the Air Suspension Kits product in question has a high level of customer satisfaction. With an average rating of 4.65 out of 5 and a total of 2390 reviews, it's clear that many customers have had positive experiences with this product. If you're considering purchasing this product, it's likely that you'll be satisfied with your purchase. However, it's always a good idea to read through some of the reviews to get a better sense of what other customers have experienced. Additionally, it's important to make sure that the product is compatible with your specific vehicle before making a purchase. Overall, it seems that this Air Suspension Kits product is a good choice for those in need of this type of product. With a high level of customer satisfaction, it's likely that you'll be pleased with your purchase.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is husband, the most commonly moment of use is everyday, the most common location is truck, the most common behavior is tow . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the Air Suspension Kits are popular among users who have trucks and trailers, with the top three places to use the product being a truck, trailer, and travel trailer. The top two usages of the product are towing and travel, indicating that users are likely using the Air Suspension Kits to improve the performance and comfort of their vehicles while on the road. In terms of user profiles, it appears that the product is popular among friends and husbands, with husbands being mentioned the most. This suggests that the product may appeal to individuals who are interested in improving the performance of their vehicles, particularly those who enjoy traveling or towing heavy loads. Based on this data, it may be beneficial for the company to target individuals who own trucks or trailers and are interested in improving the performance and comfort of their vehicles. Marketing efforts could be focused on highlighting the benefits of the Air Suspension Kits for towing and travel, as well as emphasizing the product's popularity among husbands and friends. Additionally, the company may want to consider expanding their product line to include accessories or add-ons that would appeal to this customer base.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are bag, install, instruction, air bag, ride. The most mentioned elements about bag are leak(1.85%), hard to install(1.11%).
The top 5 positive reviews are install, product, instruction, bag, air bag. The most mentioned elements about install are easy(16.29%), straight forward(2.44%).
Automotive > Performance Parts & Accessories > Shocks, Struts & Suspension > Air Suspension Kits
hard to install1.11%
not air-tight0.74%
air bag3.33%
straight forward2.44%
air bag5.30%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it appears that the top con aspect of Air Suspension Kits is the bag, which is mentioned by 17.41% of users. Additionally, the top 5 cons include installation, instructions, air bag, and ride. On the other hand, the top pro aspect mentioned most is the installation, which is mentioned by 26.88% of users. Overall, it seems that users are generally satisfied with the installation process of Air Suspension Kits, but have some concerns about the bag and other aspects of the product. To improve the product, manufacturers could focus on improving the bag and addressing the concerns related to installation, instructions, air bag, and ride. Additionally, it may be helpful to gather more feedback from users to identify other areas for improvement. When selecting an Air Suspension Kit, it is important to consider the specific needs and preferences of the user. For example, if a user is particularly concerned about the bag, they may want to look for a kit that has a high-quality bag or a different type of suspension system altogether. By considering the pros and cons of different kits and gathering feedback from other users, individuals can make an informed decision about which Air Suspension Kit is right for them.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
eliminate sag1
extra help with weight1
handle good1

Based on the data provided, it seems that customers are primarily motivated to buy air suspension kits based on the product description. This suggests that customers are looking for detailed information about the product, including its features, benefits, and specifications. Price is also an important factor, with nearly 30% of customers mentioning it as a reason for purchasing. This suggests that customers are looking for value for money and are willing to pay a reasonable price for a high-quality product. Finally, recommendations from friends are also a significant factor, with nearly 20% of customers citing this as a reason for purchasing. This suggests that customers are influenced by the opinions of people they trust and are more likely to buy a product that has been recommended to them. To optimize an Amazon listing for air suspension kits, it is important to focus on the product description. This should include detailed information about the product, including its features, benefits, and specifications. It is also important to highlight the value for money that the product offers, as well as any positive reviews or recommendations from customers. Additionally, it may be helpful to encourage customers to leave reviews and share their experiences with the product, as this can help to build trust and credibility with potential buyers.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
instruction good
hold up2
hold up
t fitting2
t fitting
year ago2
year ago
2 000 pound set1
2 000 pound set
2 year1
3 year
2-90 degree elbow1
2-90 degree elbow

Based on the information provided, it is unclear what specific customer expectations are for Air Suspension Kits. However, in general, customers who are interested in purchasing Air Suspension Kits may have certain expectations such as: 1. Quality: Customers expect the Air Suspension Kits to be of high quality and durable. They want to ensure that the product will last for a long time and provide a smooth ride. 2. Compatibility: Customers expect the Air Suspension Kits to be compatible with their specific vehicle make and model. They want to ensure that the product will fit properly and function correctly. 3. Ease of Installation: Customers expect the Air Suspension Kits to be easy to install. They want to avoid any complicated installation processes that may require professional assistance. To meet these expectations, sellers should prioritize product development by focusing on quality, compatibility, and ease of installation. They should ensure that their Air Suspension Kits are made with high-quality materials and are designed to fit a wide range of vehicle makes and models. Additionally, they should provide clear and easy-to-follow installation instructions to make the process as simple as possible for customers. In terms of marketing promotion factors, sellers should highlight the quality, compatibility, and ease of installation of their Air Suspension Kits in their marketing materials. They should also consider offering promotions or discounts to incentivize customers to purchase their product. Additionally, they should provide excellent customer service and support to address any questions or concerns that customers may have.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.


Amazon Reviews

John J.
Work great!Aug. 2021
These work great for the price. Not hard to say install! Very happy!
Work great, had 2 ton of pellets on my flatbed trailer and made a huge difference in towing. Little harder to install than in the video as didn't have a lift. Recommend dropping the shocks to make easier
They help support the weight in the bed of the truck when we haul items. Also helps when hooking up the trailer. The weight is truly supported with the help of these little gems. Do not overfill!!!!
Jill Webster
Got these on a recommendation. Glad I did!! My Dodge 1500 doesn't sag anymore with these. I haul a 18' trailer with 4 quads on it without any problems now thanks to these.
Julia G
Did not fit my truck with a drop kit and does not explain that
We used it 2 times and the seal around the center split open - we did NOT over inflate it. Customer assistance is not open until 8 like advertised . Now my husband has to try and get this thing out of our truck coil and the only way we can see is to cut the hell out of it to get it out . If we cut it up to get it ,how do you prove it leaked ?
John Fowler
The bags themselves took me longer to fold and get a dang zip tie around then they did to slide into the coil. Drivers side was super easy, passenger took a little soapy water. Air up quick with the same brands control kit. O leaks from the bags at all so far, made hauling my 4700 pound trailer that much better. 10 ram 1500 sport.
The airlift airbags significantly changed the way my 2016 ram1500 handles. It rides and handles so much better when towing or pulling a trailer.
READ THIS REVIEW CAREFULLY! YOU WILL THANK ME FOR IT! I am working on a 2015 Ram Tradesman 4x4 with the C25 contractor package. It includes heavy duty suspension. Installing the airbags inside of the springs according to the instruction on page 4 is next to impossible. The instructions say to flatten the airbag and fold it up like a hotdog bun and slide it in through the bottom coil. I'm a big healthy guy and there is no way that stiff sucker is going through that coil. Mad Mountain Dean couldn't do it! In my opinion, the instructions are for the light weight airbag. At any rate the following is how we did it. Raise the truck by placing the jack under the differential. Place two jack stands under the frame just ahead of the lower control arm brackets, and lower the truck onto them. Now move the jack to the shock bracket, raise the axel a bit and remove the lower shock bolt and the lower sway bar support bolt. easy peasy. NOW lower the axel and the spring will come right out. Apply some baby powder to the air bag, and insert it into the spring. The plastic isolator strip on the top coil must be removed and discarded as the instructions on page 4 say. Put the top wafer that comes with the kit onto the airbag and push the bag to the bottom of the spring. Now, have the barb and tubing assembly made up, and screw the fitting onto the top of the airbag. Make sure that the fitting is properly seated. and tight. Finger tight ain't gonna do it. if it is not tight, as you position the tubing, it will come loose and you will have a leak. Place the wafer on the bag, and the upper spring cup onto the spring, and re-install the spring. Repeat for the other side. Rout the tubing to the tee. I used the tee that came with the Air pump/controller. the bag kit provides a flimsy nylon barb tee that requires tiny clamps. If you are working on the ground it is difficult to use the barb tee while the insert tee is a snap. Buy the air pump kit. It is excellent. it has a bluetooth remote and it constantly monitors the air pressure. filling the bags with a air hose is gonna be a disaster. 5lbs must be in the bags minimum. so when you want to lower the pressure, the controller lets the air pressure out to 5lbs. It's great, Im telling ya! I installed it under the rear seat rather than under the truck. There is no way I'm putting that baby out in the weather. The instructions say to avoid moisture! Well it rains OCCASIONALLY in Florida, and the humidity is always high.There is plenty of room under the rear seat on the passenger side. That's my story, and the completed system is awesome! Other than wasting time and aching hands trying to get a bag into the spring, the install is a piece of cake. Good Luck!
Easy to put on

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