Apparel product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/20
No Image
Average Ratings
4.7
Total Reviews
557
This insight is based on the data from the best seller products. The top 5 of them are:

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the provided data, it seems that the average rating for the apparel product on Amazon is quite high at 4.65 out of 5. This indicates a generally positive level of customer satisfaction. Additionally, with a total of 557 reviews, it suggests that there is a significant number of customers who have purchased and reviewed the product. The high average rating implies that customers are generally pleased with their purchase and have had positive experiences with the apparel product. This level of satisfaction can be seen as a positive indicator of the product's quality and performance. Based on this information, my advice would be to continue maintaining the high level of customer satisfaction. It is crucial to consistently deliver high-quality products and ensure that customers' expectations are met or exceeded. Additionally, encouraging customers to leave reviews can help build trust and attract more potential buyers. It would also be beneficial to monitor customer feedback and address any concerns or issues promptly. This will help maintain a positive reputation and further enhance customer satisfaction. Regularly updating the product based on customer feedback and market trends can also contribute to long-term success. Overall, the high average rating and significant number of reviews indicate a positive customer satisfaction level for the apparel product. By focusing on quality, customer feedback, and continuous improvement, you can further enhance customer satisfaction and drive success in the apparel category on Amazon.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is husband, the most commonly moment of use is christmas, the most common location is car, the most common behavior is gift give . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it is evident that the top three users of the product are the husband, son, and father, with the husband being mentioned the most frequently (35 mentions), followed by the son (14 mentions) and the father (5 mentions). This suggests that the product is popular among male family members, particularly husbands. When it comes to the top three places to use the product, the car is mentioned the most (8 mentions), followed by the track (4 mentions) and the dealership (2 mentions). This indicates that the product is commonly used in car-related settings, such as during drives or races. In terms of usage, the most prominent use of the product is as a gift (27 mentions), suggesting that it is often purchased to be given as a present. Additionally, the product is mentioned in the context of racing (7 mentions), indicating that it may be associated with a sporty or performance-oriented category. Based on this analysis, the customer profile for this product seems to be individuals who are interested in cars, racing, and performance apparel. The target audience could be men, specifically husbands, sons, and fathers, who are likely to appreciate receiving this product as a gift. To further engage this customer base, it would be beneficial to focus marketing efforts on car-related events, such as races or car shows, and emphasize the product's performance features and suitability for gifting occasions.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are zipper, shoe, jacket, fit, cap. The most mentioned elements about zipper are break(6.25%), cheap(2.08%).
The top 5 positive reviews are shoe, quality, hat quality, hat, jersey material. The most mentioned elements about shoe are comfortable(4.80%), good quality(3.20%).
Cons
zipper10.42%
break6.25%
cheap2.08%
give out2.08%
only go to one side2.08%
shoe10.42%
jacket8.33%
fit6.25%
cap2.08%
Pros
shoe12.00%
comfortable4.80%
good quality3.20%
look good1.60%
do not feel cheap or low quality0.80%
fit well0.80%
quality10.40%
hat quality8.80%
hat7.20%
jersey material0.80%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the Apparel category has a mixed sentiment with both pros and cons mentioned. The top pro aspect mentioned is the shoe, which received a 12% positive sentiment score. On the other hand, the top con aspect mentioned is the zipper, which received a 10.42% negative sentiment score. Additionally, the top 5 cons mentioned are related to the zipper, shoe, jacket, fit, and cap, while the top 5 pros mentioned are related to the shoe. The cons mentioned suggest that customers are experiencing issues with the quality and fit of the apparel items, particularly with the zipper and shoe. This could be an opportunity for product development to focus on improving the quality and fit of these items. Additionally, the data suggests that customers are looking for apparel items that are comfortable and easy to wear, as evidenced by the positive sentiment towards shoes. In terms of product selection, it may be beneficial to focus on items that have a high positive sentiment score, such as shoes, while also addressing the cons mentioned by customers. This could involve selecting items with high-quality zippers and ensuring that the fit is comfortable and true to size. By addressing these issues, it may be possible to improve the overall sentiment towards the Apparel category and increase customer satisfaction.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
feel the shifter1
get a slight feel of the pedal1
protection1

Based on the data provided, it seems that customers in the Apparel category are primarily motivated by the product description when making purchasing decisions. This could be because customers want to know exactly what they are buying and what features the product has before making a purchase. Additionally, brand reputation and price are also important factors, but they are not as significant as the product description. To optimize an Amazon listing for an Apparel product, it is important to focus on creating a detailed and accurate product description that highlights all of the key features and benefits of the product. This could include information about the materials used, the sizing and fit, and any special features or design elements. Additionally, it may be helpful to include customer reviews and ratings to help build trust and credibility with potential buyers. Finally, pricing should be competitive but not the primary focus, as customers are more likely to be swayed by the quality and features of the product itself.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
15 year1
15 year
big width1
width size
car interior color match1
color match car
correct size1
right size
deep1
deep
fit longer torso1
tailor to fit torso
fit small1
size small
half size1
half size
high top1
low top
in wide1
in wide variant

Based on the customer expectations mentioned, it seems that the customer is looking for an apparel product that has been designed to meet their specific needs. The fact that they have mentioned a 15-year requirement suggests that they are looking for a product that is durable and long-lasting. Additionally, the mention of "big width" indicates that they may be looking for a product that is comfortable and fits well. The customer's request for a car interior color match is interesting, as it suggests that they may be looking for an apparel product that complements the interior of their car. This could be an important factor for sellers to consider when developing new products, as it may provide an opportunity to create a unique selling proposition that sets their products apart from competitors. In terms of product development prioritization, it would be wise for sellers to focus on creating products that are durable, comfortable, and well-fitting. These are likely to be the most important factors for customers when making a purchase decision. Additionally, sellers may want to consider offering a range of colors and styles that can be easily matched to different car interiors. When it comes to marketing promotion factors, sellers may want to focus on highlighting the durability and comfort of their products. They may also want to emphasize the range of colors and styles available, as well as any unique features that set their products apart from competitors. Social media platforms could be a great way to showcase these features and connect with potential customers. Additionally, offering promotions or discounts to customers who purchase multiple items could be a great way to encourage repeat business.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Liv1999
Purchased
Exactly what I was looking for. Couldn’t recommend
Really nice shoe for the price. I wear a size 10 in every street shoe I own (Vans, Nike, etc) I have a narrow foot but really needed to order one size down.
Betty
Purchased
ShoesJul. 2019
Shoes
gapito0
Purchased
ALL OK. Thanks
Harvey Jones
Purchased
I purchased these for my brother for his SCCA car....he really loves them.
Shop-a-holic
Purchased
Padded heel is nice. Doesn't stick to pedals. Lightweight. Size 10 has a little wiggle room I wear size 9.5w in sneakers Ordered 2x size 9 both undeliverable?
happyJan. 2020
good fitment
McGregor
Purchased
The have good feel on the pedals, but are sturdy enough to keep wearing while working on your car in the paddock. I've worn them to about a dozen events this year, and usually just end up wearing them around all weekend.
Noel W
Purchased
Have only tried them on for size and they are very comfortable and well made
Brittany
Purchased
If I could give more than a 5 star I would! Absolutely amazing service and the product is well worth the money. The fiancé is going to love these while on that race track!

Read More

VOC AI Inc. 8 The Green,Ste A, in the City of Dover County of Kent Zip Code: 19901Copyright © 2023 Shulex Inc. All Rights Reserved. Terms & Conditions Privacy Policy
This website uses cookies
VOC AI uses cookies to ensure the website works properly, to store some information about your preferences, devices, and past actions. This data is aggregated or statistical, which means that we will not be able to identify you individually. You can find more details about the cookies we use and how to withdraw consent in our Privacy Policy.
We use Google Analytics to improve user experience on our website. By continuing to use our site, you consent to the use of cookies and data collection by Google Analytics.
Are you happy to accept these cookies?
Accept all cookies
Reject all cookies