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Bathing product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 13
2023/02/09
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.8
Total Reviews
17,513
This insight is based on the data from the best seller products. The top 5 of them are:
Muslin Burp Cloths Large 100% Cotton Hand Washcloths 6 Layers Extra Absorbent and Soft (Sage, 10-Pack, 20" X10" )
B09NZH6HHD
HIPHOP PANDA X - Large Bamboo Hooded Baby Towel - Soft Hooded Bath Towel for Babie, Toddler,Infant, Perfect for Boy and Girl - (Pink Rabbit, 37.5 x 37.5 Inch)
B08BG2FTMF
HIPHOP PANDA Bamboo Baby Washcloths,30 Pack (Purple) - Hypoallergenic 2 Layer Ultra Soft Absorbent Bamboo Towel - Natural Reusable Baby Wipes for Delicate Skin - Baby Registry as Shower
B08CCS94QB
Cetaphil Baby Wash & Shampoo Plus Body Lotion, Healthy Skin Essentials, Head to Toe Hydration for up to 24 Hours, for Delicate, Sensitive Skin, 2 Count (Pack of 1)
B09RKNVYFT
Yookidoo Baby Bath Shower Head - Elephant Water Pump with Trunk Spout Rinser - Control Water Flow from 2 Elephant Trunk Knobs for Maximum Fun in Tub or Sink for Newborn Babies (Blue)
B08J3XBW79

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it appears that the product in the Bathing category on Amazon has a high level of customer satisfaction. With an average rating of 4.77 out of 5 and a total of 17,513 reviews, it is clear that many customers have had positive experiences with this product. As for advice, it is important to continue to maintain the quality of the product and ensure that customer service is top-notch. It may also be beneficial to encourage customers to leave reviews and provide feedback, as this can help to further improve the product and increase customer satisfaction. Additionally, it may be helpful to consider offering promotions or discounts to loyal customers as a way to show appreciation and encourage repeat business.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is kid, the most commonly moment of use is daily, the most common location is tub, the most common behavior is gift give . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it is evident that the terms "kid," "son," and "daughter" are the top three user mentions, indicating that this product is popular among parents or caregivers. This suggests that the target customer profile is likely individuals who have children and are looking for bathing-related products. In terms of usage, the top three places where this product is used are the tub, bath, and bathtub. This implies that the product is primarily designed for use during bath time, reinforcing the idea that it is intended for children. Additionally, the top two usages of the product are as a gift and for bathing purposes, further emphasizing its suitability for children. Based on this analysis, it is recommended to target parents or caregivers who have children, particularly those who are looking for bath-related products. The marketing strategy should focus on the product's suitability for children, highlighting its features that make bath time enjoyable and safe. Additionally, promoting the product as a great gift option could attract potential customers who are seeking presents for children. To further refine the customer profile, it would be beneficial to gather additional data on the age range of the children, as well as the specific needs and preferences of parents or caregivers. This information can help tailor the product's features, marketing messages, and packaging to better meet the expectations and requirements of the target audience.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are pump, product, smell, bottle, battery compartment. The most mentioned elements about pump are do not work(3.72%), break(1.54%).
The top 5 positive reviews are size, smell, product, burp cloth, towel. The most mentioned elements about size are good(8.19%), right(0.44%).
Cons
pump10.27%
do not work3.72%
break1.54%
break after a few us1.03%
break after 5 week0.39%
cheap0.39%
product7.70%
smell5.39%
bottle3.98%
battery compartment2.82%
Pros
size10.15%
good8.19%
right0.44%
big0.20%
not too big not too small0.20%
easily large enough0.16%
smell7.31%
product6.47%
burp cloth6.23%
towel5.75%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the most commonly mentioned con aspect in the category of Bathing is the pump, accounting for 10.27% of the mentions. Additionally, the top five cons of the vacuum are the pump, product, smell, bottle, and battery compartment. On the other hand, the top pro aspect mentioned most is the size, accounting for 10.15% of the mentions. However, the top five cons of the tip are the size, smell, product, burp cloth, and towel. Based on this information, it appears that the pump is a significant concern across both the vacuum and tip products. Smell and product-related issues are also mentioned frequently. On the positive side, the size is appreciated by users. To improve product development and selection in this category, it would be beneficial to address the issues related to the pump. This could involve improving its functionality, durability, or ease of use. Additionally, efforts should be made to address any smell-related concerns and ensure that the product meets users' expectations in terms of quality and performance. Considering the positive aspect of size, it would be wise to continue focusing on providing compact and convenient products that are easy to handle during bathing. This could involve exploring innovative designs or materials that enhance the user experience. Overall, by addressing the mentioned cons and capitalizing on the appreciated pro aspect, product developers and selectors can work towards creating bathing products that are more reliable, pleasant to use, and meet the needs of consumers.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others45
soft5
good quality3
look really cute3
rating3

Based on the data provided, it seems that customers in the Bathing category are primarily motivated by the product description when making purchasing decisions. This is likely because customers want to know exactly what they are buying and what benefits it will provide them in terms of their bathing experience. Additionally, recommendations from friends also play a significant role in influencing purchasing decisions, indicating that customers value the opinions of those they trust. Price, while still important, appears to be less of a factor in the Bathing category, suggesting that customers are willing to pay more for a product that meets their needs and provides a positive experience. To optimize Amazon listings in this category, it is important to focus on creating detailed and informative product descriptions that highlight the benefits of the product and its unique features. Including customer reviews and testimonials can also help to build trust and credibility with potential buyers. Additionally, encouraging satisfied customers to leave reviews and share their experiences with friends can help to increase word-of-mouth recommendations and drive sales.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
know sooner28
sooner
make sooner
hose long18
hose longer
hose long
longer hose
hose foot long
hose part longer
big16
big
big size
large
A little bit more thick.14
thicker
big and thicker
last long10
last long
last awhile
good9
good
suction bottom8
suction cup on bottom
suction on bottom
suction cup at bottom
suction cup bottom
suction cup in bottom
work7
work
longer6
longer
4 last5
last

Analysis of Customer Expectations for Bathing: Based on the mentioned customer expectations, it is clear that customers in the Bathing category prioritize knowing sooner, hose length, and size (big) when it comes to their bathing products. Let's break down these expectations and provide some suggestions for sellers regarding product development prioritization and marketing promotion factors. 1. Knowing Sooner (28 mentions): Customers value timely information about bathing products. They want to know about new releases, updates, and any relevant information as soon as possible. To meet this expectation, sellers should focus on improving their communication channels with customers. This can include regular email newsletters, social media updates, and website notifications. Providing sneak peeks, pre-order options, or exclusive early access to new products can also help satisfy this expectation. 2. Hose Length (18 mentions): The hose length is an important factor for customers in the Bathing category. This suggests that they are looking for flexibility and convenience in their bathing experience. Sellers should prioritize offering a range of hose lengths to cater to different customer needs. Additionally, highlighting the benefits of longer hoses, such as increased reach and ease of use, can be an effective marketing strategy. 3. Size (Big) (16 mentions): Customers seem to prefer larger-sized bathing products. This could indicate a desire for more spacious and comfortable bathing experiences. Sellers should consider offering a variety of sizes, including larger options, to cater to different customer preferences. Emphasizing the advantages of bigger products, such as enhanced relaxation or accommodating multiple users, can be a persuasive marketing approach. Suggestions for Product Development Prioritization: 1. Research and Development: Invest in research and development to understand customer preferences and trends in the Bathing category. This will help identify opportunities for innovation and product differentiation. Consider conducting surveys, focus groups, or analyzing customer feedback to gain insights into their specific needs and expectations. 2. Quality and Durability: Ensure that the bathing products are of high quality and built to last. Customers value durability, especially for products that are frequently used. Prioritize materials and manufacturing processes that guarantee longevity and reliability. 3. Customization Options: Offer customization options to cater to individual customer preferences. This can include adjustable features, interchangeable parts, or personalized design elements. Providing flexibility in product customization can enhance customer satisfaction and loyalty. Suggestions for Marketing Promotion Factors: 1. Clear Product Descriptions: Create detailed and informative product descriptions that highlight the key features and benefits. Clearly communicate the hose length, size options, and any other relevant specifications. This will help customers make informed purchasing decisions. 2. Visual Appeal: Utilize high-quality images and videos to showcase the bathing products. Visual content can effectively convey the size, design, and overall experience of using the product. Consider using lifestyle imagery to demonstrate the benefits and create an emotional connection with potential customers. 3. Customer Reviews and Testimonials: Leverage positive customer reviews and testimonials to build trust and credibility. Encourage satisfied customers to share their experiences and opinions. This social proof can influence potential buyers and increase their confidence in the product. By understanding and addressing these customer expectations, sellers can prioritize their product development efforts and tailor their marketing strategies to effectively promote their bathing products.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Came damagedOct. 2022
Material is soft, but it came in with a hole.
Allison
Purchased
LOVE THESE BURP CLOTHS! They're a great length (other Amazon burp cloths say theyre 20x10, and they’re not!!), super soft, and durable. Would buy these again in a heartbeat!
Mark Barton
Purchased
Good size, great feel and a must have for any baby
Five StarsOct. 2015
it is soft, and useful
Falon Berish
Purchased
LOVE!May 2020
LOVE these burp cloths! And the color is so cute!!💗😍
anand desai
Purchased
Best productNov. 2019
Excellent product . We use it all the time for our baby . I highly recommend this
Jake Harris
Purchased
LoveDec. 2022
I love these burp towels. They are soft and reasonably priced.
Annie W
Purchased
We've been using this for my 1.5 year old since he was born. He has fairly sensitive skin as he has eczema in the winter and will occasionally break out into hives if he is wearing the wrong fabric. Overall I think that it is a great product. I like the non overwhelming smell and it foams nicely
cpzy
Purchased
works great!Apr. 2019
My son had really bad eczema. We had been using this since he was a new born. 1 year later, the eczema is under control! His skin is really beautiful. Just use this daily with moisturizer and will see results. Thank you Aveeno!
This was a gift for my daughter's first baby. I had them delivered directly to her, and she is extremely impressed with the size, and the softness. Although no yet used, because of the quality of the material there are no doubts that the absorbency will match the other high quality of this product.

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