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Bookcases product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 15
2023/01/23
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.3
Total Reviews
25,808
This insight is based on the data from the best seller products. The top 5 of them are:
Furinno Luder Bookcase / Book / Storage, French Oak
B09S37GC5D
IRIS USA 2-Tier Open Cubby Storage Shelf, Small Sturdy Storage Bookshelf Cabinet for Living Room Bedroom Guest Room Office Dorm Room Kids Room and Bathroom, Light Brown
B076X7Q623
Furinno Pasir 3-Tier Open Shelf Bookcase, French Oak Grey
B07FFRXTJL
Nathan James Theo 5-Shelf Wood Modern Bookcase, Open Wall Mount Ladder Bookshelf with Industrial Metal Frame, Brown Walnut/Black
B07MCZ8Y31
FURINNO JAYA Simple Home 3-Tier Adjustable Shelf Bookcase, French Oak Grey
B07FLWGKQR

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the Bookcases category on Amazon has a relatively high customer satisfaction rating, with an average rating of 4.33 out of 5 and a total of 25,808 reviews. This suggests that customers are generally happy with the bookcases they are purchasing on Amazon. However, it's important to note that this data only represents a portion of the bookcases available on Amazon, and there may be some products with lower ratings that are not included in this analysis. Additionally, it's possible that some customers may have different expectations or preferences when it comes to bookcases, so it's important to read reviews and do additional research before making a purchase. If you're in the market for a bookcase on Amazon, it's a good idea to look for products with high ratings and a large number of reviews. Reading through reviews can also give you a better sense of the pros and cons of different products, and help you make an informed decision. Additionally, consider your specific needs and preferences when it comes to bookcases, such as size, style, and material, to ensure that you find a product that meets your needs.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is daughter, the most commonly moment of use is christmas, the most common location is room, the most common behavior is paperback book . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it is evident that the most frequently mentioned users of the product are the daughter, husband, and kid. This suggests that the bookcase is being used by various family members, indicating its versatility and appeal to different age groups. In terms of usage locations, the room is the most popular place to use the bookcase, followed by the closet and bedroom. This implies that customers are utilizing the bookcase in different areas of their homes, highlighting its adaptability to various spaces. Regarding the usage of the product, it is primarily mentioned in relation to storing paperback books, indicating that customers are using the bookcase as a means of organizing and displaying their book collections. Additionally, storage is mentioned as another common usage, suggesting that customers are utilizing the bookcase for general storage purposes beyond just books. Based on this analysis, the customer profile for this bookcase seems to be a family-oriented individual who values organization and storage solutions. They likely have a diverse range of users in their household, including children and a spouse. This customer appreciates the versatility of the bookcase, using it not only for storing books but also for general storage purposes. To cater to this customer profile, it would be beneficial to emphasize the bookcase's durability, adjustable shelves, and spacious design to accommodate various items. Additionally, highlighting its ability to fit seamlessly into different rooms, such as bedrooms, closets, and living rooms, would be advantageous. Offering customization options, such as different finishes or additional storage features, could also attract this customer segment. Overall, understanding the customer profile and their specific needs will help in tailoring marketing strategies and product features to better meet their expectations and preferences.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are shelf, product, screw, wood, material. The most mentioned elements about shelf are not adjustable(1.63%), is not sturdy(1.34%).
The top 5 positive reviews are shelf, instruction, color, product, bookshelf. The most mentioned elements about shelf are good quality(4.11%), good(1.95%).
Cons
shelf12.60%
not adjustable1.63%
is not sturdy1.34%
small0.72%
skosh flimsy0.59%
paper thin0.53%
product6.54%
screw5.29%
wood4.64%
material4.35%
Pros
shelf14.43%
good quality4.11%
good1.95%
work good1.52%
solid1.10%
good size0.55%
instruction9.58%
color7.15%
product5.81%
bookshelf5.33%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the shelf is the most significant aspect of concern for customers when it comes to bookcases. This is evident from the fact that it is mentioned as a con in both the top 1 and top 5 cons lists. However, it is also worth noting that the shelf is also the most commonly mentioned pro aspect, indicating that it is an important feature for customers. Other cons mentioned include issues with the product, screw, wood, material, instruction, color, and bookshelf. On the other hand, the only pro mentioned is the shelf. This suggests that customers are primarily concerned with the functionality and quality of the bookcase, particularly in terms of the shelf. To improve product development and selection, it would be important to address the issues mentioned by customers. This could involve improving the quality of the materials used, providing clearer instructions, and ensuring that the product is easy to assemble. Additionally, it may be worth considering adding more features that customers value, such as adjustable shelves or additional storage options. Overall, while the data suggests that there are some concerns with bookcases, there is also a clear demand for this type of product. By addressing customer concerns and providing features that customers value, it should be possible to develop and select bookcases that meet the needs of a wide range of customers.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others49
color8
dimension5
size5
sturdy5

Based on the data provided, it seems that customers are primarily motivated to buy bookcases based on the product description, followed by price and brand reputation. This suggests that customers are looking for detailed information about the bookcase, such as its size, materials, and features, in order to make an informed purchasing decision. One reason why product description is the top feature is that bookcases come in a variety of sizes, styles, and materials, and customers want to ensure that they are getting a product that meets their specific needs. A detailed product description can help customers understand the dimensions of the bookcase, the materials it is made from, and any additional features it may have, such as adjustable shelves or built-in lighting. To optimize their Amazon listings for bookcases, sellers should focus on creating detailed and informative product descriptions that highlight the key features and benefits of their products. They should also consider including high-quality images that show the bookcase from multiple angles and in different settings, as well as customer reviews that provide social proof of the product's quality and value. Additionally, sellers may want to consider offering competitive pricing and building a strong brand reputation through excellent customer service and marketing efforts.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
additional shelf64
more shelf
extra shelf
additional shelf
more shelving
add extra shelf
big29
big
large
big in size
good29
good
heavier sturdier24
more sturdy
sturdier
sturdy enough22
sturdy
decent quality18
good quality
best quality
slightly good quality
last long17
last long
last awhile
more15
more
more sturdy feeling11
more sturdy
thicker sturdier
weight more sturdy
adjustable shelf include10
adjustable shelf
shelf adjustable
adjustable shelving
middle shelf adjustable
more adjustable shelf

Based on the customer expectations mentioned, it seems that customers are looking for bookcases that have additional shelf space, are big in size, and are of good quality. To meet these expectations, sellers could prioritize product development by creating bookcases that have adjustable shelves or additional shelving units that can be added on. They could also consider offering bookcases in various sizes to cater to different customer needs. Additionally, sellers should focus on ensuring that the bookcases are made of high-quality materials and are sturdy enough to hold a large number of books. In terms of marketing promotion factors, sellers could highlight the additional shelf space and size of their bookcases in their product descriptions and advertising. They could also emphasize the quality of their bookcases and any unique features that set them apart from competitors. Offering promotions or discounts on larger bookcases could also be an effective marketing strategy to attract customers who are looking for bigger bookcases. Overall, by prioritizing product development and marketing promotion factors that align with customer expectations, sellers can increase their chances of success in the bookcase market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Product is great and easy to bitios EXCEPT two of the back panels were missing! I left it for now without any backing and contacted the manufacturer, so hopefully I get them sent in another package.
William Kelly
Purchased
simple, sleek, sturdy, great bang for your buck! 5 stars!
Kat
Purchased
Not worth itJun. 2021
The box came damaged. All of one side was damaged. The stickers used to help assemble ripped off the design/ color of the shelf. Not worth the purchase.
Josh
Purchased
CheapMay 2021
First off the boards weren’t lined up or even so it didn’t fit just right. Second the backboard that was with it was broke and so I tried glueing then taping and so far nothing good. Finally it says that it should be able to hold around 20 lbs per shelf, and that’s not accurate- I’d say around 10 lbs max. I placed 6 books on the one shelf and it started to bend and almost snapped. Will probably be returning. Decorative but overall not worth it if you’re looking to use it as an actual shelf.
For me it's started to fall apart already and I just got it. The instructions we okay they could have labeled better. For me I kept putting stuff backwards which annoyed me mostly because they labeled the parts but not which side it needs to be facing. Personally I rather have added an extra $80 for real wood. Like real wood wouldn't fall apart so easily and that's the biggest problem for me.
Took about ten minutes to assemble. Goes really well with our other decor in our apartment. The only thing is I wish it came with a hammer for the nails for the back panel
stackableJun. 2020
they are beautiful. I bought two and stacked them
Megan Godbout
Purchased
It’s somewhat easy to assemble (more than anything it’s just hard to see where the screws are supposed to go). As a result, I realized that this isn’t made of solid or good wood. I’m bummed because now I’m unsure what to do.
Assembly was going pretty good until I had to nail the back onto the bookcase. The back piece (C) isn't large enough to cover the back of the bookcase. So the nails miss the wood. Also the nails are so soft that they bend and you can't use them. The bookcase itself seems to be pretty sturdy but I haven't put anything on it yet. Just very frustrated with the nailing!
DJG
Purchased
Sadly, this product was very underwhelming. The overall quality is probably one of the worst items I have purchased from Amazon. Similar products at Target and IKEA are much better quality for lower prices. This product should not be used where small children are as it is a safety hazard and can easily tip or fall apart. It is thin, pieces cracked easy, and it gave particle board splinters.

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