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Computer Components product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 13
2023/01/19
No Image
Average Ratings
4.7
Total Reviews
35,177
This insight is based on the data from the best seller products. The top 5 of them are:

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it appears that the computer component product in question has a high level of customer satisfaction. With an average rating of 4.73 out of 5 and a total of 35,177 reviews, it is clear that many customers have had positive experiences with this product. As for advice, it is important to note that customer satisfaction is not the only factor to consider when purchasing a computer component. It is also important to ensure that the product is compatible with your specific computer setup and meets your individual needs. Additionally, it may be helpful to read through some of the reviews to get a better understanding of any potential issues or concerns that other customers have had with the product. Overall, while high customer satisfaction is certainly a positive sign, it is important to do your own research and make an informed decision before making a purchase.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is son, the most commonly moment of use is everyday, the most common location is desktop, the most common behavior is travel . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the majority of users who mention this product are likely male, as "son" is the top user mentioned. Additionally, "friend" is the second most mentioned user, which suggests that this product may be popular among younger people who are more likely to refer to their peers as "friends." The fact that "wife" is the third most mentioned user suggests that this product may also be popular among married men. In terms of where this product is used, it seems that the majority of users prefer to use it on a desktop or at a desk, which suggests that this product is likely used for work or school-related tasks. The fact that "school" is the third most mentioned place also supports this idea. The top two uses of the product are for travel and backup, which suggests that this product may be popular among people who need to work on-the-go or who need to store important files and documents. This could include students, business professionals, or anyone who needs to access their work from multiple locations. Based on this data, it seems that the ideal customer profile for this product is likely a male student or young professional who needs to work on-the-go and store important files and documents. They may also be married and have a family, as suggested by the fact that "wife" is the third most mentioned user. To appeal to this customer profile, the product could be marketed as a reliable and portable solution for work and school-related tasks, with a focus on its backup capabilities.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are drive, product, hard drive, cord, cable. The most mentioned elements about drive are will not work(0.99%), slow(0.97%).
The top 5 positive reviews are product, drive, install, speed, hard drive. The most mentioned elements about product are easy to use(1.55%), good quality(0.77%).
Computers & Accessories > Computer Components
Cons
drive13.42%
will not work0.99%
slow0.97%
do not work0.37%
no longer recognize0.34%
will not read blank disc0.31%
product7.56%
hard drive6.54%
cord3.81%
cable1.96%
Pros
product6.92%
easy to use1.55%
good quality0.77%
small0.59%
solid0.31%
easy0.24%
drive6.51%
install6.23%
speed5.64%
hard drive3.64%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it appears that the top cons of computer components are related to the drive, product, hard drive, cord, and cable. On the other hand, the top pro aspect mentioned is the product itself. It is important to note that the term "drive" is mentioned frequently in both the pros and cons, which could indicate that it is a crucial aspect of computer components that users have mixed feelings about. Additionally, the term "product" appears in both the pros and cons, which suggests that there may be some variability in the quality of computer components available on the market. To improve product development and selection, manufacturers should focus on addressing the cons related to the drive, hard drive, cord, and cable. This could involve improving the speed and reliability of these components, as well as making them more user-friendly and easier to install. Additionally, manufacturers should strive to create high-quality products that consistently meet user expectations, as this will help to build trust and loyalty among consumers.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others78
reliable6
compatible with ps45
performance5
compatible4

Based on the data provided, it seems that customers in the Computer Components category are primarily motivated by the product description when making purchasing decisions. This could be because computer components are technical in nature, and customers need detailed information to ensure compatibility and performance. Brand reputation is also a significant factor, indicating that customers value quality and reliability in their computer components. Price is mentioned less frequently, suggesting that customers are willing to pay more for a product that meets their needs and has a good reputation. To optimize Amazon listings for computer components, sellers should focus on creating detailed and accurate product descriptions that highlight the features and benefits of their products. Including technical specifications and compatibility information can help customers make informed decisions and reduce the likelihood of returns. Sellers should also prioritize building a strong brand reputation through positive reviews and customer feedback. Offering competitive pricing is important, but it should not be the sole focus of the listing. By emphasizing the product description and brand reputation, sellers can attract and retain customers in the competitive computer components market.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
cord longer43
cord longer
cord long
longer cord
long cord
attachment cord longer
last long30
last long
last for long
last long long
longer usb cable24
usb cable longer
usb cable long
usb cord long
usb cord longer
longer usb cord
cable longer14
longer cable
cable longer
cable long
slightly longer cable
last14
last
work13
work
long usb cord12
longer usb cord
usb cable longer
usb cord longer
integrated usb cord longer
usb cable long
help10
help
more10
more
more tbw
mount screw8
mount screw
install screw
mounting screw
screw and bracket
securing screw

Based on the customer feedback, it is clear that the most important expectation for computer components is a longer cord. This was mentioned 43 times, which indicates that customers are looking for products that offer more flexibility in terms of placement and usage. Additionally, customers are also concerned about the longevity of the product, with 30 mentions of wanting a product that lasts long. This suggests that customers are looking for products that are durable and can withstand regular use. Another expectation that customers have is for a longer USB cable, which was mentioned 24 times. This is likely related to the desire for a longer cord, as USB cables are often used to connect computer components to other devices. Based on these customer expectations, sellers should prioritize product development that focuses on longer cords and durable products. This could include developing products with longer cords or using materials that are more durable and long-lasting. Additionally, sellers should consider marketing their products based on these features, highlighting the length of cords and the durability of the product. In terms of marketing promotion factors, sellers should consider emphasizing the benefits of longer cords and durable products. This could include highlighting the flexibility that longer cords offer, as well as the cost savings that come with products that last longer. Additionally, sellers could consider offering warranties or guarantees that their products will last for a certain amount of time, which could help to build trust with customers and encourage them to make a purchase.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Excelente producto. Buen precio y despacho rapidísimo.
JunkMay 2020
Junk, I work in IT and I had problems with this day one. I should have sent it back in time
Nora
Purchased
Great !!!Sept. 2019
Great!!!
Esteban
Purchased
GreatDec. 2018
Satisfied with the product
mondon
Purchased
Buen productoAug. 2021
Lo compre para el PS5 y funciona bien
Chesnea
Purchased
Used this to store most of my photography pictures and my computer seems to run faster now! Love this!
Theresa Frank
Purchased
Perfect size for boot drive being used on legacy computers. Compatability good, read write speeds good. Used acronis to clone discs.
Auth
Purchased
I ordered this thing a few years ago. It's still going! :D Quality!
angel arrizon
Purchased
It's greatApr. 2022
Easy to install storage good
Sean
Purchased
Loaded easily and without any complicated software. So far so good, I will update this review if anything changes.

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