Crossbody & Lanyard Cases product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 12
2023/02/28
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.6
Total Reviews
2,641
This insight is based on the data from the best seller products. The top 5 of them are:
Mkeke Young Series for iPhone 14 Pro Max Case Clear, [Slim & Durable] [Military Drop Tested] Case for Apple iPhone 14 Pro Max - Black Bumper & Clear Back
B0BFQTVKDX
Mkeke for iPhone 14 Pro Max Case Black Clear, Not Yellowing Phone Case for iPhone 14 Pro Max Clear with Slim Protective Cover & Shockproof Bumper Black Clear 2022
B0BF5G246V
Mkeke for iPhone 14 Pro Max Case Clear, Not Yellowing Phone Case for iPhone 14 Pro Max Clear with Slim Cover & Shockproof Bumper 2022 Purple Green
B0BF5L691G

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the provided data, it seems that the average rating for Crossbody & Lanyard Cases on Amazon is 4.63, which indicates a relatively high level of customer satisfaction. With a total of 2641 reviews, it suggests that this category of products has gained significant attention and popularity among customers. The high average rating implies that customers are generally pleased with their purchases in this category. It indicates that the majority of customers have had positive experiences with the Crossbody & Lanyard Cases they bought from Amazon. This level of satisfaction is a positive sign for potential buyers who are considering purchasing a product from this category. Based on this information, my advice would be to consider the following: 1. Read customer reviews: While the average rating is high, it's always a good idea to read individual customer reviews to get a better understanding of the product's pros and cons. This will help you make an informed decision based on your specific needs and preferences. 2. Compare different products: Since the Crossbody & Lanyard Cases category likely has a wide range of options, it's worth comparing different products to find the one that suits your requirements the best. Look for features, materials, and designs that align with your needs. 3. Consider your usage: Think about how you plan to use the Crossbody & Lanyard Case. Are you looking for something durable, stylish, or multifunctional? Understanding your specific requirements will help you narrow down your options and find the perfect fit. 4. Check seller ratings: In addition to product ratings, it's important to consider the reputation of the sellers. Look for sellers with high ratings and positive feedback to ensure a smooth purchasing experience. By considering these factors, you can make a well-informed decision and increase the likelihood of being satisfied with your purchase in the Crossbody & Lanyard Cases category on Amazon.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is wife, the most commonly moment of use is vacation, the most common location is pocket, the most common behavior is travel . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, we can draw several conclusions and make suggestions about the customer profile for the Crossbody & Lanyard Cases. Firstly, it is evident that the product is popular among individuals who prioritize convenience and portability. The top three places mentioned for using the product are the pocket, purse, and beach. This suggests that customers are looking for a compact and easily accessible solution to carry their belongings, whether it's for everyday use or during leisure activities. Secondly, the top three users mentioned are the wife, friend, and daughter. This indicates that the product appeals to a wide range of individuals, including family members and close friends. It suggests that customers may be purchasing these cases as gifts for their loved ones, as "gift give" is one of the top two usages mentioned. Furthermore, the high number of mentions for travel as a usage of the product (84 mentions) suggests that customers are looking for a reliable and secure way to carry their essentials while on the go. This aligns with the convenience aspect mentioned earlier, as travelers often require easy access to their belongings. Based on these findings, we can suggest that the customer profile for the Crossbody & Lanyard Cases is likely to be individuals who value practicality, convenience, and versatility. They may be looking for a solution that allows them to keep their belongings secure while on the move, whether it's during everyday activities or while traveling. Additionally, customers may be interested in purchasing these cases as gifts for their loved ones, indicating a potential market for thoughtful and functional presents. To cater to this customer profile, it would be beneficial to emphasize the product's compact design, ease of use, and durability. Marketing efforts could focus on highlighting the convenience and security provided by the Crossbody & Lanyard Cases, particularly during travel or outdoor activities. Additionally, offering customization options or different styles to suit individual preferences could further attract potential customers.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are case, strap, zipper, product, pocket. The most mentioned elements about case are come apart(0.24%), do not fit in the holder(0.24%).
The top 5 positive reviews are case, strap, leather, quality, lanyard. The most mentioned elements about case are solid(5.22%), good quality(2.34%).
Cons
case10.92%
come apart0.24%
do not fit in the holder0.24%
do not properly fit either the iphone 12 or the 12 pro0.24%
bad quality0.24%
big for iphone 110.24%
strap10.19%
zipper8.01%
product5.58%
pocket2.43%
Pros
case28.78%
solid5.22%
good quality2.34%
durable2.34%
slim1.62%
look good0.72%
strap5.58%
leather3.60%
quality3.60%
lanyard2.88%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the most commonly mentioned aspect of this category is the case, which is mentioned both as a pro and a con. The top 5 cons mentioned are related to the case, strap, zipper, product, and pocket, while the top 1 pro aspect is the case itself. The top 5 cons of the tip are related to the case, strap, leather, quality, and lanyard. Overall, the sentiment analysis suggests that there are both positive and negative aspects to this category. The case seems to be a key feature that is both appreciated and criticized by users. The strap and lanyard are also mentioned frequently, and it seems that there may be some issues with the quality of these components. To improve product development and selection, it may be helpful to focus on improving the quality of the strap and lanyard, as well as addressing any issues with the zipper and pocket. Additionally, it may be beneficial to offer a wider range of case options, such as different materials or designs, to appeal to a broader range of users. By addressing these issues and offering more variety, this category could potentially become more popular and appealing to consumers.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others3
26 inch1
a large strap with the buckle hole1
comfortable1
compatible with iphone 12 pro1

Based on the data provided, it seems that customers are primarily motivated to buy Crossbody & Lanyard Cases due to the product description. This is likely because customers want to know exactly what they are buying and what features the product has before making a purchase. Additionally, the fact that the product is recommended by friends is also a strong motivator, as customers often trust the opinions of people they know. Advertising attraction is also a factor, but it seems to be less important than the other two factors mentioned. This suggests that customers are more likely to buy a product based on its actual features and benefits rather than just being attracted to flashy advertising. To optimize an Amazon listing for this category, it would be important to focus on creating a detailed and informative product description. This could include highlighting the key features and benefits of the product, as well as providing clear and accurate product images. Additionally, it may be helpful to encourage customers to leave reviews and share their experiences with the product, as this can help build trust and credibility with potential buyers. Finally, it may be worth considering offering promotions or discounts to incentivize customers to make a purchase.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
last long4
last long
adjustable2
adjustable
fit easier pocket2
fit pocket
pocket is not tight
good2
good
redesign2
redesign
short strap2
shorter strap
strap long
case snap on2
snap case
phone snap into case
lanyard longer2
lanyard short
lanyard inch longer
clip good1
clip
longer length short1
short length

Based on the customer expectations mentioned, it seems that customers are looking for crossbody and lanyard cases that are adjustable, durable, and easy to carry. Adjustability is important because customers want to be able to customize the fit of the case to their body size and comfort level. Durability is also crucial because customers want a case that will last a long time and protect their device from damage. Finally, customers want a case that is easy to carry and fits comfortably in their pocket. To meet these expectations, sellers should prioritize product development that focuses on adjustable straps, high-quality materials, and compact designs. They should also consider marketing their products as durable and long-lasting, highlighting the materials and construction methods used in the manufacturing process. In terms of marketing promotion factors, sellers should consider emphasizing the convenience and practicality of crossbody and lanyard cases. They could showcase how these cases allow customers to keep their hands free while still having easy access to their device. Additionally, sellers could highlight the versatility of these cases, showcasing how they can be used for a variety of activities such as travel, outdoor adventures, or everyday use. Overall, by prioritizing product development that meets customer expectations and marketing their products effectively, sellers can attract and retain customers in the competitive crossbody and lanyard case market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

GiftDec. 2022
It was a gift. Hope they like it
Kate Campbell
Purchased
We bought this for our daughters iPod to use in Disney, it was perfect! No worries about dropping it!!
Barbara
Purchased
It didn’t come with the strap. When I asked about it they told me I would have to send them my address and phone number for them to send me one. I do t feel comfortable doing that.
Sandy Ewing
Purchased
Great wallet fits cards snd money and fits the phone perfectly. My only request would be I prefer just a wrist strap
Crossbody was Perfect for being hands free and not dropping phone Held credit card, cash, and Disney Card perfectly. I loved it!
Lois C. Ungar
Purchased
touch screen sticks to phone too much. I place the phone in another pocket
MsVerow
Purchased
I couldn't find anything to dislike. The Bocasal Crossbody wallet case for my iPhone 11 is perfect. I previously order a really cool iPhone Card holder but wanted more convience, more accessiblity and a way to free my hands from holding the phone with the case. This Bocasal Crossbod Wallet case provided the solution to my delimna. I like it a lot.
So convenientNov. 2022
I looove this! It’s convenient and perfect for when I go to concerts and/or raves.
ellen g
Purchased
I put my iPhone 8 into the holder it appeared to fits fine behind the the touchscreen window but when I touch the home button,which is necessary to change the screen, there was no response no matter how many times I tried totally no response which defeats the whole point. It can’t be used as a phone without responding. Very disappointing
Convenient!Jun. 2022
Don't use face recognition!

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