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Distribution product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 9
2023/03/01
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.2
Total Reviews
13,760
This insight is based on the data from the best seller products. The top 5 of them are:
HDMI Switch 4k@60hz HDMI Splitter, GANA Aluminum Bidirectional HDMI Switcher 2 in 1 Out, Manual HDMI Hub Supports HD for Xbox PS5/4/3 Blu-Ray Player Fire Stick Roku, Green
B0BQDYNX9R
HDMI 2.1 Switch, GANA 8K HDMI Switcher Splitter 2 in 1 Out, Supports 4K@120Hz, 8K@60Hz, High Speed 48Gbps Aluminum Bi-Directional Ultra HD HDMI Hub Compatible with PS5/4,Xbox,Roku,Apple TV,Fire Stick
B0BPXN9LW5

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the Amazon BSR product in the Distribution category has a relatively high customer satisfaction rating. With an average rating of 4.16 out of 5 and a total of 13,760 reviews, it suggests that customers are generally happy with the product. However, it's important to note that there may be some room for improvement. While a 4.16 rating is good, it's not perfect, and there may be some areas where the product could be improved to increase customer satisfaction even further. As for advice, it would be helpful to analyze the reviews in more detail to identify any common themes or issues that customers are experiencing. This could help the product team to make targeted improvements that address specific pain points and improve overall customer satisfaction. Additionally, it's important to continue monitoring customer feedback and making adjustments as needed to ensure that the product remains competitive and meets the evolving needs of customers in the Distribution category.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is son, the most commonly moment of use is christmas, the most common location is desk, the most common behavior is xbox one . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the product is most commonly used by younger individuals, as evidenced by the frequent use of the terms "son" and "kid." Additionally, the product appears to be primarily used in indoor spaces, with the desk being the most common location. In terms of usage, it appears that the product is most commonly used with gaming consoles and DVD players, suggesting that it may be a device used for entertainment purposes. Given this information, it may be beneficial for the company to target younger individuals who are interested in gaming and entertainment. Additionally, marketing efforts could focus on the convenience of the product's small size and ability to be used in a variety of indoor spaces. To further understand the customer profile, it may be helpful to conduct surveys or focus groups to gather more information about the specific needs and preferences of the target audience. This could help the company tailor their marketing efforts and product development to better meet the needs of their customers.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are product, switch, plug, wire, screen. The most mentioned elements about product are do not work(1.01%), do not work with a ps4(0.65%).
The top 5 positive reviews are product, picture quality, switch, plug, hdmi switch. The most mentioned elements about product are good quality(2.72%), easy to use(1.79%).
Electronics > Home Audio & Theater > Home Audio Accessories > Distribution
Cons
product10.65%
do not work1.01%
do not work with a ps40.65%
defect0.58%
will not switch between port0.36%
bad quality0.14%
switch7.10%
plug4.64%
wire3.99%
screen3.62%
Pros
product10.24%
good quality2.72%
easy to use1.79%
easy0.50%
easy to install0.50%
sleek0.29%
picture quality7.80%
switch7.16%
plug5.01%
hdmi switch4.22%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the cons outweigh the pros in this category of Distribution. The top 1 con aspect mentioned most is related to the product, which suggests that there may be issues with the quality or functionality of the products being distributed. Additionally, the top 5 cons all relate to specific components of the product, such as the switch, plug, wire, and screen, which further indicates that there may be issues with the design or manufacturing of these products. On the other hand, the top 1 pro aspect mentioned most is also related to the product, which suggests that there are some positive aspects to these products as well. However, the fact that the pro aspect is only slightly less mentioned than the top con aspect suggests that there may be room for improvement in terms of product development and selection. Based on these findings, it may be beneficial for companies in this category to focus on improving the quality and functionality of their products, particularly in relation to the components that are mentioned as cons. Additionally, companies may want to consider expanding their product lines to include more innovative and high-quality products that can better meet the needs and preferences of their customers. By doing so, companies can improve their overall reputation and customer satisfaction, which can ultimately lead to increased sales and profitability.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others15
description3
remote2
60 hz1
automatically switch1

Based on the data provided, it seems that customers in the Distribution category are primarily motivated by the product description when making purchasing decisions. This could be because customers want to know exactly what they are buying and how it will meet their needs. Additionally, brand reputation and price are also important factors, but they are not as significant as the product description. To optimize an Amazon listing for this category, it is important to focus on creating a detailed and accurate product description that highlights the key features and benefits of the product. This could include using high-quality images, providing detailed specifications, and including customer reviews and ratings. Additionally, it may be helpful to focus on building a strong brand reputation through positive customer feedback and reviews, and offering competitive pricing to attract customers. By focusing on these key areas, sellers can increase their chances of success in the Distribution category on Amazon.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
remote26
remote
instruction9
instruction
last long9
last long
remote control feature9
remote control
cord longer7
cord longer
cord 12 to 14 inch longer
cord 2in shorter
cord long
long cord
remote switch7
remote switch input
remote control switch between
remote switch
remotely switch input
switch remote
hdmi cable6
additional hdmi cable
compatible hdmi cable work
hdmi cable
hdmi cable for
hdmi cable long
work6
work
good5
good
set screw5
set screw
set screw or
set screw type

Based on the customer expectations mentioned, it seems that the customers in the Distribution category are looking for products that are remote-controlled, come with clear instructions, and have longer cords. Remote control seems to be a key feature that customers are looking for, which suggests that sellers should prioritize developing products that can be controlled from a distance. This could include remote-controlled power outlets, remote-controlled lighting systems, or even remote-controlled drones for delivery purposes. Clear instructions are also important to customers, which suggests that sellers should prioritize developing products that come with detailed and easy-to-follow instructions. This could include instructional videos, user manuals, or even online tutorials. Finally, customers are looking for products with longer cords, which suggests that sellers should prioritize developing products with longer cords or extension cords that can be used to extend the reach of existing products. In terms of marketing promotion factors, sellers should focus on highlighting the remote control, clear instructions, and longer cords as key features of their products. They could also consider offering discounts or promotions to customers who purchase products with these features, as this could help to incentivize customers to make a purchase. Additionally, sellers could consider partnering with influencers or bloggers in the Distribution category to help promote their products and reach a wider audience.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Works fine with my two 1080p 60Hz monitors. Build quality of this device is pretty solid- construction is made of metal and feels decently weighty in the hand. Footprint is small in my setup.
It’s goodFeb. 2022
I like it. It does what I need it to do.
This is a good option if you have 2 devices connected to a single monitor. I have this in my home office where my PC and laptop is connected to this device, with the click of one button I can switch which device I want on the monitor. Installation is very easy and it works as you expect.
Mike S.
Purchased
Fit my needs perfectly.
WorksApr. 2022
Bought this for someone and they said that it works for what they needed.
Works perfectFeb. 2023
This thing is awesome, really cheap and works flawlessly. I haven't had any issues with cutting out or quality so doing a great job
This switch does exactly what it is supposed to do. I currently have a PC and a Playstation set up to use the same monitor, and I have been having to switch the HDMI cord each time I switch machines. Thanks to this switch, now I just have to press a button to toggle between the two. Set up was super easy -- just plug in your cords and you are all set. It's a great value for the money!
Thomas G.
Purchased
Two computers, one monitor. Allows the output from either computer to be displayed on a single monitor with the press of a button. Tiny device, rugged aluminum case. Stuck it on the wall behind my monitor with double-sided tape. Plugged the HDMI cables in and it worked right away. No fiddling. Great solution to a simple work-from-home problem. Recommend it.
DIEGO MEYER
Purchased
Excelente producto, vendedor recomendado
Teddy Purdom
Purchased
Could use a debounce circuit on the button so it doesnt flip flop multiple times with each single push of the button. Otherwise perfect.

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