Double Wall Ovens product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
Top 1
Top 2
Top 3
Top 4
Average Ratings
Total Reviews
This insight is based on the data from the best seller products. The top 5 of them are:
LG LWC3063ST 30 Stainless Smart Double Wall Oven
Frigidaire FFET3026TS 30 Inch 9.2 cu. ft. Total Capacity Electric Double Wall Oven with 4 Oven Racks, in Stainless Steel
GE® 27" Smart Built-In Double Wall Oven
Single Wall Oven, 24" Built-in Electric Wall Oven, 240V 3200W 2.3Cu.f Convection Wall Oven with Rotisserie, 5 Cooking Modes, Mechanical Knob Control, Transparent Window, Stainless
LG LWC3063BD 30 Black Stainless Convection Double Wall Oven

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the Double Wall Ovens in question have a relatively high customer satisfaction rating on Amazon. With an average rating of 3.99 out of 5 and a total of 100 reviews, it appears that customers are generally pleased with this product. However, it's important to note that this data alone may not provide a complete picture of customer satisfaction. It's possible that there are other factors at play, such as the price of the ovens or the specific features they offer, that could impact customer satisfaction. If you're considering purchasing a Double Wall Oven in this category, it's a good idea to read through some of the reviews to get a better sense of what customers like and dislike about the product. Additionally, you may want to compare the features and prices of different ovens to ensure that you're getting the best value for your money.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is brother in law, the most commonly moment of use is christmas, the most common location is kitchen, the most common behavior is bake bread good . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the Double Wall Ovens are primarily used in the kitchen, with a specific mention of the double oven cabinet. The top usage of the product is for baking bread and cookies, indicating that the customers who use this product are likely home bakers who enjoy making their own baked goods. The top users of the product are the brother-in-law, family, and father, which suggests that this product is popular among families and may be purchased as a gift for a family member. It's possible that the customers who purchase this product are looking for a high-quality oven that can handle their baking needs and provide consistent results. Based on this data, it may be beneficial for the company to target their marketing efforts towards families and home bakers. They could highlight the product's ability to bake bread and cookies, as well as its durability and reliability. Additionally, they could consider offering promotions or discounts around holidays or special occasions when customers may be more likely to purchase gifts for their loved ones. Overall, the data suggests that the customers who purchase Double Wall Ovens are likely home bakers who value quality and consistency in their baking. By targeting this customer profile and highlighting the product's features that align with their needs, the company may be able to increase sales and customer satisfaction.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are oven, fan, circuit board, touch screen, clock. The most mentioned elements about oven are damage(4.76%), do not bake evenly(4.76%).
The top 5 positive reviews are product, oven, microwave, appliance, power level feature. The most mentioned elements about product are easy to install(6.25%), heat up fast(6.25%).
Tools & Home Improvement > Appliances > Wall Ovens > Double Wall Ovens
do not bake evenly4.76%
heat up way over the set temperature4.76%
shuts off in the middle of a cooking cycle without warn4.76%
circuit board9.52%
touch screen4.76%
easy to install6.25%
heat up fast6.25%
look good6.25%
power level feature6.25%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the top cons of double wall ovens are related to the oven itself, including issues with the fan, circuit board, touch screen, and clock. On the other hand, the top pro aspect mentioned is related to the product itself. It's important to note that the data provided only represents a small sample of opinions, so it's difficult to draw definitive conclusions about the overall sentiment towards double wall ovens. However, based on the data provided, it seems that there are some concerns about the functionality and reliability of these ovens. To address these concerns, product development and selection should focus on improving the quality and durability of the oven components, such as the fan, circuit board, touch screen, and clock. Additionally, it may be helpful to gather more feedback from customers to better understand their needs and preferences when it comes to double wall ovens. This could involve conducting surveys, focus groups, or other forms of market research to gain insights into what features and functionality customers are looking for in these products.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
promise fit guarantee1

Based on the information provided, it seems that customers are primarily motivated to buy double wall ovens because of the product description. This suggests that customers are looking for detailed information about the features and benefits of the product before making a purchase. Some possible reasons why the product description is the top feature could be that customers want to know the size, capacity, and cooking options of the oven. They may also be interested in the energy efficiency, ease of use, and cleaning features of the product. To optimize an Amazon listing for double wall ovens, it would be important to focus on creating a detailed and informative product description. This could include highlighting the key features and benefits of the oven, providing clear and accurate measurements, and including high-quality images that showcase the product from different angles. Additionally, including customer reviews and ratings can help build trust and credibility with potential buyers.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
6 ' cord1
6 foot cable
deliver part1
deliver part
easy fit1
easy fit
new door1
new door
no crack or dent1
no crack or dent
so improve1
so improve

Based on the information provided, it is unclear what specific customer expectations are for double wall ovens. However, in general, customers who are in the market for double wall ovens are likely looking for appliances that are reliable, efficient, and easy to use. To better understand customer expectations for this category, sellers should conduct market research to gather feedback from potential customers. This could include surveys, focus groups, or online reviews of similar products. By analyzing this data, sellers can identify common themes and prioritize product development accordingly. Some potential areas for product development could include improving energy efficiency, adding new features such as smart home integration or self-cleaning capabilities, or enhancing the overall design and aesthetics of the appliance. In terms of marketing promotion factors, sellers should focus on highlighting the unique benefits of their product, such as its energy efficiency, ease of use, or advanced features. They should also consider targeting specific customer segments, such as busy families or home chefs, and tailoring their messaging accordingly. Overall, by understanding and meeting customer expectations, sellers can differentiate their products in a crowded market and drive sales growth.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.


Amazon Reviews

richard vance
Everything went perfect with the delivery and even picking room of choice . My dad asked them to unpack it to check for damages the company was polite and respectful and did unwrap it and taken out the package it came in to trash . Our old oven box was to small since my brother in law is a carpenter and knows electric as well he was hired to do the cabinet box and install . Once I get the paint done I'm sure it will look awesome . The old oven box added shelves to place microwave toaster oven and bread machine worked out well beings this house has a double pantry that we used to make it happen .
wild bill
Product woorks perferct and looks great
Derac Shaffer
High QualityNov. 2021
Product came well packaged and was very easy to install. We’ve only used it a few times so far but for the price it’s an excellent oven.
Was very easy to install. After removing my existing double wall oven, I had to add a 8 inch spacer and floor to the original opening. Oven slid right in.
We received these ovens and the clip to the control panel was broken from the very start. We had our contractor here and we needed to get them installed. We glued the clip and the control panel was attached. After using the oven less than a dozen times, an error code appeared F45. I followed the instructions in the book and did as instructed. The error code continues to appear. After turning the circuit breaker off a few times I can eventually get the oven to operate. The error code appears every time I use the oven. Frigidaire started a warranty claim and sent somebody out....he made a phone call and proceeded to tell me I need news fans installed. I am shocked that not only was the face plate broken but the fans in the double ovens don't work either. These ovens were installed early November 2020. So now they need to be removed from the wall and I was told I needed my contractor to come back out to help the repairman. I do not recommend this company for appliances. Extremely disappointed to not have working ovens and the inconvenience. The few times they worked, I was reasonably satisfied. I will add they are quite noisy. If I had the option I would just return them.
 Do not buy!! First off, it came with the front glass shattered. They took care of that no cost and replaced that. Now that it’s finally installed on our remodel after being in a box inside for 4+ months, it started beeping an error code in the 2ND USE!! We literally got one evening of cooking and it’s already broken and showing an error code. I’m beyond frustrated since we have waited and saved for 5 years to finally purchase a double oven. This SHOULD never happen on a brand new product. Brand NEW!!! Do not waist your time or hard earned money on this product, brand or the SELLER!! Edit: we contacted Frigidaire and they said the appliance we bought was not new and had already been registered to an owner before we bought it. This was a used and faulty appliance that the seller knew about and scams people out of money..falsely advertising a “new” appliance at full price that was actually broken and used. The seller refuses to take action or accountabilityyy. We will be filing a claim and pressing charges on the seller and company!! DO NOT BUY!!!
We use these in our small bakery and coffee shop. They are working well and our installer had no problems. Our carpenter went online before the ovens arrived and used the specks to construct a simple box to put it in.
Great ovensJul. 2020
These bake so evenly and my cakes are so moist now. Love these!
Laurie T.
Regarding the short electrical cable on this oven, take the electrical cable off the old oven and splice the cables in a junction box at the bottom of the new oven. At the big orange store, I got a shallow 4" square junction box, a cover, a bag of three 1/2" flexible metal conduit connectors, and a bag of a dozen big blue wire nuts for under $10. Mount the junction box to the cabinet with 3 wood screws. To lift the oven to the proper height, take off the doors, and pile up some lumber, lifting it up an inch at a time from each side. Or you can get a Harbor Freight hydraulic table. When replacing a door, tilt it to make the top of the hinge bracket horizontal.
John A. Smith
Fit and finish is great. Works awesome. We had it professionally installed and cabinets had a smaller oven so carpenter was able to open the hole up. Looks amazing and it cooks so much better than the old oven. I can say this is in a whole nother league of its own.

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