Elastic product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/17
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.7
Total Reviews
4,994
This insight is based on the data from the best seller products. The top 5 of them are:
Dreamlover Elastic Band for Wig, Wig Band for Laying Edges, Lace Melting Band, Black Elastic Band for Sewing, 1 Inch x 6 Yard
B0832C8387
Mandala Crafts Flat Elastic Band, Braided Stretch Strap Cord Roll for Sewing and Crafting; 1/4 inch 6mm 50 Yards Maroon
B078S8RLT6
Elastic Band 1/4 inch Wide 10 yd, Stretch Strap,High Elastic Cord, for Sewing Crafting DIY-Black
B0B77CR8J9
Elastic String Cord, Selizo 2 Pack Stretchy String for Bracelets, Necklace, Beading, Jewelry Making and Sewing (1.2 MM, 109 Yards, Black & White)
B0B379MZNL
Dritz Stitch Witchery Fusible X 13-Yards, Regular Weight, 1 Roll, Black Bonding Web, 1-Inch
B07VJY6M2J

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the provided data, it seems that the average rating for the product in the Elastic category on Amazon is quite high at 4.67 out of 5. This indicates a generally positive customer satisfaction level. Additionally, with a total of 4994 reviews, it suggests that there is a significant number of customers who have purchased and reviewed the product. The high average rating implies that the majority of customers are satisfied with their purchase in the Elastic category. This could be due to various factors such as product quality, functionality, durability, or customer service. It's a positive sign that the product has garnered such positive feedback from a substantial number of customers. Based on this information, it would be advisable for the seller or manufacturer to continue focusing on maintaining the quality and customer satisfaction levels of their Elastic products. They should also consider leveraging the positive reviews and ratings to further promote their products and attract more customers. It would be beneficial for the seller to regularly monitor customer feedback and address any concerns or issues promptly. This will help in maintaining a high level of customer satisfaction and potentially lead to increased sales and positive word-of-mouth recommendations. Furthermore, the seller could consider conducting surveys or reaching out to customers for feedback to gain insights into areas of improvement or potential product enhancements. This proactive approach can help them stay ahead of the competition and continuously meet customer expectations. Overall, the high average rating and significant number of reviews in the Elastic category indicate a positive customer satisfaction level. By focusing on maintaining product quality, addressing customer concerns, and leveraging positive feedback, the seller can continue to thrive in this category on Amazon.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is family, the most commonly moment of use is everyday, the most common location is front room curtain, the most common behavior is mask making . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the customers who are most interested in this product are likely to be individuals who prioritize their relationships with family and friends, as these were the top two user categories mentioned. Additionally, the fact that "daughter" was the third most mentioned user category suggests that parents may be interested in this product for their children. In terms of usage, it appears that the primary use for this product is for mask making, with over 199 mentions. This suggests that the customers who are most interested in this product are likely concerned about protecting themselves and others from COVID-19. The fact that "mask" was also a top usage category further supports this conclusion. In terms of location, the fact that "front room curtain" was the top place to use this product suggests that customers may be interested in using this product for home decor purposes. Additionally, the fact that "Texas" was the second most mentioned location suggests that customers in this region may be particularly interested in this product. Overall, based on this data, it seems that the ideal customer profile for this product is likely to be individuals who prioritize their relationships with family and friends, are concerned about protecting themselves and others from COVID-19, and may be interested in using this product for home decor purposes. To better target this customer profile, it may be helpful to focus marketing efforts on regions where there is a high demand for this product, such as Texas. Additionally, highlighting the product's versatility for both mask making and home decor purposes may help to attract a wider range of customers.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are elastic, product, quality, color, tape. The most mentioned elements about elastic are bad quality(3.08%), melt(2.24%).
The top 5 positive reviews are elastic, elastic part, quality, product, stretch. The most mentioned elements about elastic are tough(5.25%), good(4.73%).
Cons
elastic32.21%
bad quality3.08%
melt2.24%
fray1.68%
slim1.40%
stiff1.12%
product8.40%
quality5.32%
color4.20%
tape3.64%
Pros
elastic22.59%
tough5.25%
good4.73%
good quality1.93%
not too tight1.75%
keep well1.23%
elastic part8.93%
quality8.76%
product7.53%
stretch6.13%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the most frequently mentioned con aspect in the category of Elastic is its elasticity, which accounts for 32.21% of the mentions. Additionally, the top five cons mentioned for elastic products are related to elasticity, product, quality, color, and tape. On the other hand, the top pro aspect mentioned most is also elasticity, accounting for 22.59% of the mentions. From this data, we can conclude that elasticity is both a pro and a con aspect of elastic products. While some people appreciate the elasticity, others may have concerns related to it, such as issues with product quality, color, and tape. To improve product development and selection in this category, it would be beneficial to focus on addressing the cons mentioned. This could involve ensuring better product quality, offering a wider range of colors, and improving the tape used in elastic products. Additionally, it might be helpful to conduct further research or gather feedback from customers to identify any other potential cons or areas for improvement. By addressing these concerns and enhancing the overall quality and variety of elastic products, it is possible to provide a more satisfying experience for customers and increase the appeal of this category.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
blow1
make in america1
material type1
ppl1
strong1

Based on the data provided, it seems that customers in the Elastic category are primarily motivated to buy this product due to recommendations from friends (37.50% mentions). This indicates that word-of-mouth plays a significant role in influencing their purchasing decisions. Additionally, the product description (31.25% mentions) is the top feature that attracts buyers. This suggests that customers rely heavily on the information provided in the product description to make informed choices. To optimize the Amazon listing based on this data, here are a few suggestions: 1. Enhance the product description: Since it is the top feature that influences buyers, ensure that the product description is detailed, accurate, and highlights the unique selling points of the product. Include information about its features, benefits, and potential use cases. 2. Use customer testimonials: Leverage the power of social proof by including customer testimonials in the product description. Positive reviews and experiences shared by previous buyers can further validate the product's quality and increase trust among potential customers. 3. Highlight competitive pricing: While price is not the primary motivator, it still holds significance for a considerable portion of customers (18.75% mentions). Emphasize any competitive pricing or discounts in the product description to attract price-conscious buyers. 4. Encourage customer reviews: Since recommendations from friends play a significant role in buyer motivation, encourage satisfied customers to leave reviews on the product listing. Positive reviews can reinforce the product's credibility and generate more interest from potential buyers. 5. Leverage social media and influencer marketing: Given the importance of word-of-mouth, consider utilizing social media platforms and collaborating with relevant influencers to promote the product. This can help increase brand awareness and reach a wider audience. By implementing these optimization strategies, you can enhance the product's appeal, increase customer trust, and ultimately drive more sales in the Elastic category.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
elastic5
elastic
last long4
last long
last forever
color white2
more true white color
white
hold up2
hold up
last2
last
less tight elastic2
more light stretchy elastic
thinner elastic
sooner2
sooner
sticky2
sticky
strong2
strong
thinner2
thicker

Based on the information provided, it is unclear what the specific customer expectations are for the Elastic category. However, in general, customers may expect products in this category to be flexible, adaptable, and able to stretch or compress without losing their shape or functionality. To better understand customer expectations for this category, sellers could conduct market research and gather feedback from customers who have purchased or used Elastic products. This could involve surveys, focus groups, or social media listening to identify common themes and preferences. Once customer expectations are better understood, sellers can prioritize product development based on the most important features and benefits that customers are looking for. For example, if customers value durability and long-lasting elasticity, sellers may want to focus on developing products with high-quality materials and construction. In terms of marketing promotion factors, sellers could highlight the unique benefits of their Elastic products, such as their ability to provide comfort and support during physical activity or their versatility for use in a variety of settings. They could also leverage customer reviews and testimonials to showcase the positive experiences of others who have used their products. Overall, understanding and meeting customer expectations is key to developing successful products and marketing strategies in the Elastic category. By prioritizing the most important features and benefits and effectively communicating these to customers, sellers can differentiate themselves in a competitive market and build a loyal customer base.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

D. Webb
Purchased
This product has been around a long time! It’s great for hemming, finishing projects, fusing fabric on fabric. I find it helpful to use along a seam to secure the fabric so it doesn’t slip while I sew...yes, I’m that bad at sewing!
Rachel
Purchased
I bought this thinking it would be an easier alternative to hemming jeans... I was wrong. It does provide a good, quick, temporary fix, but the adhesive came off after a few washes. It has worked quite well with lighter materials, though.
Fede Hall
Purchased
A MustMar. 2015
love this product, if your a sewer, then this is a must
JMcC
Purchased
Love it - Would not be without this. Use it to hem everything & sometimes for repairs.
BDG
Purchased
Good!Apr. 2013
It is a good tape...the directions are hard to follow but you can just do it as soon youtube videos said. Also, it was shipped within a couple of days
Joe
Purchased
We followed the instructions on the product. We were trying to hem jeans. The product does nothing and simply won't hold. We were hoping it worked as well as the Liquid Stitch we've used before but no. Had we been able to return this product the review would have been a 3 star, with a note that money back for a defective product is nice.
Al J. G
Purchased
If you need to hem something this is great. You can also add it to iron on patches to give the patches a really good bond.
JAB
Purchased
Doesn't WorkAug. 2019
This product is terrible. It didn't do a thing. I used it exactly as instructed on the package and the product not adhere. Don't waste your money.
angela allen
Purchased
Super handy
Just to note, this won't work on thick suede

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