In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.
Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.
Based on the data provided, it seems that the average rating for Epoxy Adhesives on Amazon is 4.55, which is quite high. Additionally, there have been a total of 14,403 reviews for products in this category. This indicates that there is a significant level of customer engagement and interest in Epoxy Adhesives on Amazon. The high average rating suggests that customers are generally satisfied with the Epoxy Adhesives they have purchased. This level of satisfaction is further supported by the large number of reviews, indicating that many customers have taken the time to share their experiences. Based on this information, it can be concluded that Epoxy Adhesives are well-regarded by customers on Amazon. However, it is important to note that individual preferences and needs may vary, so it is always advisable for customers to read through the reviews and product descriptions to ensure that a specific Epoxy Adhesive meets their requirements. For customers looking to purchase Epoxy Adhesives, it would be wise to consider the specific needs of their projects and read the reviews carefully. Additionally, it may be helpful to compare different products within the category to find the one that best suits their requirements.
Target your customers through customer profile
Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.
Based on the data provided, it seems that the customers who are most likely to use this Epoxy Adhesive product are individuals who frequently engage in repair and project work, with the top three users being the wife, friend, and husband. Additionally, the top three places where the product is used are the car, house, and garage. From this information, we can infer that the customer profile for this product is likely to be individuals who are DIY enthusiasts, who enjoy working on projects and repairs around their homes and vehicles. They may also be individuals who value the durability and strength of epoxy adhesives for their projects. To better cater to this customer profile, it may be beneficial for the company to create marketing campaigns that highlight the strength and durability of their epoxy adhesive products, as well as their versatility for use in a variety of settings, such as the car, house, and garage. Additionally, offering tutorials or guides on how to use the product effectively for different types of projects could also be helpful in attracting and retaining customers.
Ship products your customers love through sentiment analysis
Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.
Cons | |
|---|---|
| product | 11.31% |
| never harden | 0.34% |
| thick | 0.34% |
| bad quality | 0.27% |
| go on tacky | 0.27% |
| start yellow | 0.27% |
| epoxy | 10.10% |
| resin | 5.52% |
| glue | 5.12% |
| tube | 1.68% |
Pros | |
|---|---|
| product | 13.96% |
| easy to use | 5.26% |
| solid | 0.91% |
| good quality | 0.85% |
| clear | 0.48% |
| heat resistant | 0.36% |
| epoxy | 8.28% |
| adhesion | 4.29% |
| resin | 3.69% |
| instruction | 3.38% |
Based on the data provided, it seems that the most frequently mentioned con aspect in the category of Epoxy Adhesives is related to a specific product, accounting for 11.31% of the mentions. Additionally, the top five cons mentioned for vacuum are product, epoxy, resin, glue, and tube. On the other hand, the top pro aspect mentioned most is related to a product, accounting for 13.96% of the mentions. The top five cons mentioned for the tip are product, epoxy, adhesion, resin, and instruction. Based on this information, it appears that the product itself is a significant factor influencing both the positive and negative aspects of this category. The specific issues mentioned, such as epoxy, resin, glue, and tube, indicate that users may have concerns related to the quality, performance, or usability of these products. It is worth noting that the pro aspect mentioned most is also related to the product, suggesting that there are positive attributes that users appreciate. To improve product development and selection in this category, it would be beneficial to address the cons mentioned, such as improving the quality and performance of the epoxy, resin, and glue used. Additionally, providing clearer instructions for usage and enhancing adhesion properties could help address some of the concerns raised by users. Conducting thorough market research and gathering feedback from customers can provide valuable insights for product development, ensuring that the final product meets the needs and expectations of users.
Make the smartest sales decisions through Buyers Motivation
Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.
| Topic | Mentions |
|---|---|
| others | 43 |
| cheap | 2 |
| rating | 2 |
| uv resistant | 2 |
| 4 small bottle | 1 |
Based on the data provided, it seems that customers are primarily motivated to buy Epoxy Adhesives based on the product description. This makes sense, as customers want to know exactly what they are buying and how it will meet their needs. Additionally, price and recommendations from friends are also important factors, but they are not as significant as the product description. Some possible reasons why the product description is the top feature could be that customers want to know the specific properties of the adhesive, such as its strength, durability, and curing time. They may also want to know if it is suitable for their particular application, such as bonding metal, wood, or plastic. To optimize an Amazon listing for Epoxy Adhesives, it would be important to focus on creating a detailed and informative product description. This could include highlighting the key features and benefits of the adhesive, as well as providing clear instructions for use. It may also be helpful to include customer reviews and ratings, as these can provide social proof and help build trust with potential buyers. Additionally, pricing and promotions could be used to attract customers who are price-sensitive or looking for a good deal.
Understand customers need for prioritizing what to build next
Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.
| Topic | Mentions | Review Snippets |
|---|---|---|
| last long | 9 | last long last forever |
| 1 gallon | 7 | gallon gallon size 3 gallon full gallon in gallon |
| work | 7 | work |
| thinner | 6 | thicker thinner |
| big bottle | 5 | big bottle big bottle is |
| large size | 5 | big size large size |
| big | 4 | big |
| super strong | 4 | strong |
| applicator | 3 | good applicator good applicator or small applicator include |
| extra tip | 3 | more tip extra tip |
Based on the customer expectations mentioned, it is clear that customers are looking for an epoxy adhesive that is long-lasting, comes in a large quantity (1 gallon), and is effective in its intended use. To meet these expectations, sellers should prioritize product development that focuses on creating an epoxy adhesive that has a longer lifespan than other products in the market. This could be achieved by using high-quality materials and ensuring that the product is manufactured to the highest standards. In addition, sellers should consider offering epoxy adhesives in larger quantities, such as 1 gallon, to meet the demand of customers who require a larger amount of the product for their projects. This could be a key selling point for customers who are looking for a cost-effective solution that will last them a long time. Marketing promotion factors should also be considered when promoting epoxy adhesives. Sellers should highlight the long-lasting and effective nature of their products in their marketing campaigns. They could also offer promotions or discounts to customers who purchase larger quantities of the product, as this would appeal to customers who require a larger amount of the product for their projects. Overall, by prioritizing product development that meets customer expectations and promoting these features in their marketing campaigns, sellers can increase their sales and customer satisfaction in the epoxy adhesive category.
Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.
