External Zip Drives product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2022/12/01
No Image
Average Ratings
3.7
Total Reviews
377
This insight is based on the data from the best seller products. The top 5 of them are:

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the average rating for External Zip Drives on Amazon is 3.67 out of 5, with a total of 377 reviews. This suggests that customers have mixed feelings about these products, with some being satisfied and others not so much. To improve customer satisfaction, it may be helpful for manufacturers to focus on addressing common complaints or issues that customers have raised in their reviews. Additionally, providing clear and detailed product descriptions, as well as offering responsive customer support, can also help to improve customer satisfaction. Overall, while the average rating for External Zip Drives on Amazon is not particularly high, it is important to keep in mind that individual experiences may vary. It may be helpful to read through a variety of reviews to get a better sense of the pros and cons of different products before making a purchase.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is family, the most commonly moment of use is daily, the most common location is desktop, the most common behavior is recover data on some old zip disk . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, we can draw some conclusions about the usage and preferences of customers for the External Zip Drives. Firstly, it is evident that the product is primarily used by individuals within their personal environments, such as their homes or offices. The top three places mentioned for using the product are desktops, houses, and offices. This suggests that customers are looking for a convenient and accessible way to manage their data within their personal spaces. Secondly, the top three users mentioned are family, friend, and father. This indicates that the product is likely used by a diverse range of individuals, including both personal and professional connections. It seems that customers are interested in sharing and transferring data with their loved ones or colleagues. Lastly, the most common usage of the product is to recover data from old zip disks, followed closely by data transfer. This suggests that customers are seeking a solution to access and retrieve data from outdated storage devices. It also indicates a need for a reliable and efficient method of transferring data between devices. Based on these findings, we can suggest a customer profile for the External Zip Drives. The ideal customer would be someone who values data preservation and sharing, has a need to recover data from old zip disks, and requires a portable and user-friendly solution. They may be tech-savvy individuals who have a strong interest in managing their personal data and maintaining connections with their family and friends. To cater to this customer profile, it would be beneficial to emphasize the product's compatibility with various devices, ease of use, and data recovery capabilities. Additionally, marketing efforts could focus on the product's ability to facilitate seamless data transfer and its reliability in preserving valuable information. Providing clear instructions and support for data recovery processes would also be valuable to customers. Overall, understanding the customer profile and their specific needs will help in tailoring marketing strategies and product features to better serve their requirements.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are product, drive, zip drive, software, disk. The most mentioned elements about product are break down(1.52%), do not come with instruction(1.52%).
The top 5 positive reviews are zip drive, drive, install, design, iomega zip drive. The most mentioned elements about zip drive are easy to use(5.00%), allow daisy chain(1.67%).
Cons
product13.64%
break down1.52%
do not come with instruction1.52%
do not contain direction for use1.52%
do not work1.52%
keep clicking on and off1.52%
drive13.64%
zip drive12.12%
software7.58%
disk4.55%
Pros
zip drive16.67%
easy to use5.00%
allow daisy chain1.67%
build extremely compact1.67%
can connect/output to other peripheral1.67%
compatibility with pc and mac1.67%
drive16.67%
install13.33%
design6.67%
iomega zip drive3.33%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the External Zip Drives category has some significant drawbacks that users have reported. The top 5 cons mentioned include issues with the product itself, the drive, the zip drive, software, and disk. These issues could be related to the overall quality of the product, compatibility issues, or other technical problems. On the positive side, the top pro aspect mentioned most is the zip drive, which suggests that users appreciate the convenience and functionality of this feature. However, it's worth noting that this pro aspect is also mentioned as a con in the top 5 cons list, which could indicate that there are some issues with the zip drive that need to be addressed. Overall, it seems that there is room for improvement in the External Zip Drives category. To address the cons mentioned by users, product developers could focus on improving the quality and reliability of the product, addressing compatibility issues, and improving the software and disk options. Additionally, it may be helpful to conduct further research to better understand user needs and preferences in this category, and to develop products that meet those needs more effectively.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
read1
usb 2 . 0 capability1
write of 250 mb medium1

Based on the data provided, it seems that customers primarily buy external zip drives based on the product description. This suggests that customers are motivated by understanding the features, specifications, and capabilities of the product before making a purchase. A well-written and informative product description can help customers make an informed decision and understand how the product meets their needs. Some reasons why the product description is the top feature could be: 1. Clarity: A detailed and clear product description helps customers understand the functionality and benefits of the external zip drive. 2. Compatibility: Customers may want to ensure that the drive is compatible with their devices, and a comprehensive product description can provide this information. 3. Performance: Customers may be interested in the speed, storage capacity, and other performance-related aspects of the zip drive, which can be effectively communicated through the product description. To optimize the Amazon listing based on this data, here are a few suggestions: 1. Highlight key features: Ensure that the product description highlights the most important features and benefits of the external zip drive. This can help customers quickly assess whether the product meets their requirements. 2. Use bullet points: Organize the product description using bullet points to make it easier for customers to scan and understand the key details. 3. Include technical specifications: Provide detailed technical specifications, such as storage capacity, transfer speed, and compatibility with different operating systems, to address specific customer needs. 4. Use customer reviews: Incorporate positive customer reviews in the product description to build trust and credibility. This can help potential buyers understand the experiences of others who have purchased the product. By optimizing the product description in these ways, you can enhance the buyer's motivation to purchase the external zip drive and improve the overall shopping experience on Amazon.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
last long2
last long
100gb1
250 mb
2 year ago1
year ago
2.01
2.0
back-up disk of 250mb1
back-up disk of 250mb
connect through usb adapter or directly motherboard1
connect through usb adapter or directly motherboard
control when backup1
control when backup
do not give out1
never give out
download 15 zip disk1
download 15 zip disk
drive perform rock-solidly1
drive perform rock-solidly

Based on the customer expectations mentioned, it seems that customers are looking for external zip drives that are durable and long-lasting. This could be due to the fact that external zip drives are often used for storing important data, and customers want to ensure that their data is safe and secure for an extended period of time. Additionally, customers are looking for external zip drives with a large storage capacity of 100GB. This suggests that customers are likely using these drives for storing large files, such as videos or high-resolution images. The fact that the customer mentions that their expectations were set 2 years ago suggests that these expectations may have evolved over time. It is important for sellers to stay up-to-date with customer expectations and adjust their product development and marketing strategies accordingly. To prioritize product development, sellers should focus on creating external zip drives that are durable and long-lasting, with a large storage capacity of at least 100GB. Additionally, sellers should consider incorporating features such as password protection or encryption to ensure that customer data is secure. In terms of marketing promotion factors, sellers should highlight the durability and long-lasting nature of their external zip drives, as well as their large storage capacity. They could also consider offering promotions or discounts to incentivize customers to purchase their products. Finally, sellers should stay up-to-date with customer expectations and adjust their marketing strategies accordingly to ensure that they are meeting the needs of their target audience.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

If you already have a SCSI card, this is much faster than the parallel version. No click of death on mine and its years old now.
MollyM
Purchased
ReturnedDec. 2012
The description was confusing, it could have been my fault, but it didn't work with my computer. I returned it and got a prompt refund. Good company to do business with.
One StarNov. 2014
NOT THE RIGHT CORD HAD TO BYE 1 ON AMIZON I HOPE ITS RIGHT
beast
Purchased
Five StarsAug. 2016
Used to back up songs on a Roland vs1680
Zip DriveJun. 2010
I recommend this seller! They shipped the product when they said they would and it arrived in excellent condition!
I own several older zip drives, and was surprised at the good condition (both visually and mechanically) of this used drive. Product was well packed, and I just ordered a second one. 5 stars.
penam
Purchased
Four StarsJan. 2016
works as intended
Good Deal!!Oct. 2021
Get "N" Go 1-Seems like a small business so I thought I would trust this due to knowing small businesses. My Dad was in business for himself and loved collecting gadgets and he was the type that kept everything in mint condition. At night after he put his car in the garage he would shammy it down to keep it looking good. Well when I received this used Zip Drive purchased in 1998 it was like my father had owned it. I received everything that came with it , in mint condition even the original receipt. I was impressed. When it was stated "Condition: Used-Like New" They could have said used better then New. Warmed my heart to see there still people out there with pride and integrity. Now I am waiting for an adapter to see if it works and I'm sure it will. Will be back to let you know and send picture.
Did say you need to have a older computer.
Item as described and packaged with care. I would recommend this retailer.

Read More

Copyright © 2023 Shulex Inc. All Rights Reserved. Terms & Conditions Privacy Policy
VOC AI Inc. 8 The Green,Ste A, in the City of Dover County of Kent Zip Code: 19901
VocAI Chatbot - Resolve 80% of your customer support questions with no code | Product Hunt
This website uses cookies
VOC AI uses cookies to ensure the website works properly, to store some information about your preferences, devices, and past actions. This data is aggregated or statistical, which means that we will not be able to identify you individually. You can find more details about the cookies we use and how to withdraw consent in our Privacy Policy.
We use Google Analytics to improve user experience on our website. By continuing to use our site, you consent to the use of cookies and data collection by Google Analytics.
Are you happy to accept these cookies?
Accept all cookies
Reject all cookies