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Gaming Keyboards product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 9
2022/12/26
No Image
Average Ratings
4.6
Total Reviews
11,739
This insight is based on the data from the best seller products. The top 5 of them are:

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the provided data for the category of Gaming Keyboards on Amazon, it seems that the average ratings are not available (NaN), but there are a total of 11,739 reviews. Since the average ratings are not provided, it is difficult to determine the overall customer satisfaction level accurately. However, the fact that there are a significant number of reviews suggests that there is a considerable level of customer engagement and interest in gaming keyboards within this category. It could indicate that customers are actively sharing their experiences and opinions about the products they have purchased. To gain a better understanding of customer satisfaction, it would be helpful to analyze the content of the reviews. By examining the positive and negative aspects mentioned by customers, it would be possible to identify common themes and determine the overall sentiment towards the gaming keyboards available on Amazon. In terms of advice, it would be beneficial for potential buyers to carefully read through the reviews and pay attention to the specific features and qualities that are important to them. Additionally, considering products with a higher number of reviews might provide a more reliable indication of customer satisfaction. It is also worth noting that while the average ratings are not available, it could be helpful to explore other sources of information, such as professional reviews or forums dedicated to gaming keyboards, to gather a more comprehensive understanding of the products in this category. Ultimately, making an informed decision when purchasing a gaming keyboard on Amazon involves considering a variety of factors, including customer reviews, product features, and personal preferences.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is son, the most commonly moment of use is night, the most common location is desk, the most common behavior is game . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the target audience for this gaming keyboard is primarily younger individuals, as evidenced by the high number of mentions of "son" and "kid." Additionally, the fact that "game" and "gaming" are the top two usages of the product suggests that this keyboard is primarily marketed towards gamers. In terms of where the product is most commonly used, it appears that the majority of users are using it at a desk, either in an office or home office setting. This suggests that the keyboard is primarily being used for work or gaming purposes, rather than for casual use. Based on this data, it would be beneficial for the company to focus their marketing efforts on younger individuals who are interested in gaming. They may also want to consider targeting individuals who work from home or in an office setting, as these are the most common places where the product is being used. In terms of product development, the company may want to consider adding additional features that are specifically geared towards gamers, such as customizable lighting or programmable keys. They may also want to consider developing a more ergonomic design to appeal to individuals who spend long periods of time using the keyboard. Overall, the data suggests that the target audience for this gaming keyboard is primarily younger individuals who are interested in gaming and use the product primarily at a desk in an office or home office setting. By focusing their marketing efforts on this demographic and developing features that appeal to gamers, the company can increase their sales and appeal to a wider audience.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are keyboard, key, mouse, space bar, light. The most mentioned elements about keyboard are quiet(1.44%), stop work after 2 week(1.35%).
The top 5 positive reviews are keyboard, key, mouse, color, light. The most mentioned elements about keyboard are good(4.12%), comfortable(2.26%).
Cons
keyboard19.45%
quiet1.44%
stop work after 2 week1.35%
bad problem1.16%
small0.91%
bad0.85%
key19.24%
mouse14.44%
space bar3.26%
light2.44%
Pros
keyboard25.45%
good4.12%
comfortable2.26%
look pretty good1.97%
silent1.45%
superb1.45%
key13.14%
mouse10.81%
color8.71%
light6.56%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the keyboard is the most frequently mentioned aspect in both the pros and cons of gaming keyboards. The top con aspect mentioned is the keyboard, accounting for 19.45% of the negative feedback, while the top pro aspect mentioned is also the keyboard, accounting for 25.45% of the positive feedback. This suggests that the keyboard is a crucial factor in determining the overall sentiment towards gaming keyboards. The top five cons mentioned for gaming keyboards are the keyboard itself, key, mouse, space bar, and light. On the other hand, the top five pros are not explicitly mentioned, but since the keyboard is the most mentioned positive aspect, we can infer that users appreciate factors such as key responsiveness, comfort, durability, or customization options. Based on these findings, it is clear that the keyboard is both a strength and a weakness in the gaming keyboard category. To improve product development, manufacturers should focus on addressing the specific issues related to the keyboard, such as improving key quality, enhancing mouse integration, ensuring proper functionality of the space bar, and optimizing lighting features. When it comes to product selection, consumers should consider their specific needs and preferences. If a high-quality keyboard is a priority, they should look for models that excel in key responsiveness, comfort, and durability. Additionally, customization options, such as programmable keys or RGB lighting, might be important for some users. It is also advisable to read reviews and gather more information about specific models to make an informed decision. Overall, the sentiment analysis suggests that the keyboard is a critical aspect of gaming keyboards, both in terms of pros and cons. By addressing the mentioned cons and focusing on the strengths of the keyboard, manufacturers can enhance the overall user experience and satisfaction in this category.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others26
backlit display9
quiet5
color4
keyboard4

Based on the data provided, it seems that customers are primarily motivated to buy gaming keyboards based on the product description. This suggests that customers are looking for detailed information about the features and capabilities of the keyboard before making a purchase. Some possible reasons why product description is the top feature could be that customers want to ensure that the keyboard meets their specific needs for gaming, such as having programmable keys or customizable lighting. Additionally, customers may be looking for information about the build quality and durability of the keyboard, as gaming keyboards are often subjected to heavy use. To optimize Amazon listings for gaming keyboards, sellers should focus on creating detailed and informative product descriptions that highlight the key features and benefits of the keyboard. This could include information about the type of switches used, the number of programmable keys, and any additional features such as RGB lighting or macro recording. Additionally, sellers should consider including high-quality images and videos that showcase the keyboard in action, as well as customer reviews and ratings to build trust and credibility with potential buyers.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
last long19
last long
last forever
last awhile
good14
good
backlit keyboard12
backlit keyboard
back lit keyboard
back lit keyboard with white light
back-lit key
back-lit keyboard
brighter11
brighter
wireless11
wireless
in wireless
last10
last
alter color10
change color
brighter light10
light brighter
illumination brighter
light glow brighter
more light effect
keyboard10
keyboard
in mechanical keyboard
keyboard brigther
keyboard have
mechanical keyboard
mouse change color10
mouse change color

Based on the customer expectations mentioned, it is clear that customers are looking for gaming keyboards that are durable, high-quality, and have a backlit keyboard. These expectations are important for sellers to consider when developing and marketing their products. Firstly, durability is a key factor for customers when it comes to gaming keyboards. This means that sellers should prioritize the use of high-quality materials and construction methods to ensure that their products can withstand the wear and tear of regular use. Additionally, sellers should consider offering warranties or guarantees to give customers peace of mind and demonstrate confidence in their products. Secondly, customers expect gaming keyboards to be of good quality. This means that sellers should prioritize the use of high-quality components and ensure that their products are well-designed and functional. Additionally, sellers should consider offering customization options to allow customers to tailor their keyboards to their specific needs and preferences. Finally, customers expect gaming keyboards to have a backlit keyboard. This feature is important for gamers who often play in low-light environments and need to be able to see their keys clearly. Sellers should prioritize the use of high-quality lighting systems and offer a range of lighting options to suit different preferences. In terms of marketing promotion factors, sellers should focus on highlighting the durability, quality, and backlit keyboard features of their products. They should also consider offering promotions or discounts to incentivize customers to try their products and leave positive reviews. Additionally, sellers should engage with customers on social media and other platforms to build brand awareness and foster a sense of community around their products. Overall, by prioritizing durability, quality, and backlit keyboard features, and focusing on effective marketing strategies, sellers can meet and exceed customer expectations in the gaming keyboard category.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

andrearnaut
Purchased
GoodAug. 2022
A bit small for my hands, but feels great playing video games/doing work
Ordered on a whim, will never go back
Kayabt
Purchased
HdndnicnAug. 2022
While I was gaming the keyboard ceped on zooming in randomly while I was playing but it might be the game to but I’m riterning it if you found this helpful then your welcome
Sonia Price
Purchased
this is the most horrible mouse and keyboard i have ever experienced. The mouse stops working for no apparent reason and i have to remove the batteries and uplug the usb to get it to work again. this is ridiculous.
kowalsky.s
Purchased
harmfulMay 2022
it damaged my gaming pc that costed a lot of money to me
Sparky
Purchased
Great keyboard - nice, slim, colorful, works well. Customer service is outstanding - company really wants to ensure satisfaction.
cindy
Purchased
Good settingsFeb. 2022
I like that it lights up and you can change the light settings. It is rather loud though when my fiance is gaming the keys seem much louder than our other keyboard. - doesn't affect the functionality though
Bought this keyboard for my son who wanted a wireless for gaming. We let it charge for a full day. The first day it was fine though my son thought the lights would stay lit while he was using it. The second day it was lagging in its responses. We charged it again which helped but not for long. We returned it.
Amanda
Purchased
I love the protective rubber/silicone(?) Key cover that keeps dust and crumbs out of the keys. It took a lot of getting used to: having a second backspace key near the numberpad, having the normal backspace key be half the length of most other keyboards, and having the arrows and home/delete/pageup/pagedown/end keys reformatter and resized from other keyboards. I'm mostly used to it now, but I still flub from muscle memory and hit End instead of an arrow key, or backspace instead of subtraction, etc.
JorgePerez
Purchased
Berry goodNov. 2022
Thank you

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