Garlic product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 12
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.4
Total Reviews
2,371
This insight is based on the data from the best seller products. The top 5 of them are:
RioRand Black Garlic 908g / 2 Pounds Whole Peeled Black Garlic Aged for Full 90 Days Black Garlic Jar Equal to 4lbs of Whole Black Garlic (908g / 2 Pound)
B07Z8W7YY2
Homtiem Black Garlic 3.53 Oz (100g.), Whole Black Garlic Fermented for 90 Days, Super Foods, Non-GMOs, Non-Additives, Ready to Eat for Snack Healthy, Healthy Recipes
B08YKDK27H
MW Polar Whole Black Garlic Bulbs, Easy Peel, All Natural, Healthy Snack, Ready to Eat, Chemical Free, Kosher Friendly, 8.8 Oz, 6 Pack
B08QZKFBJW
ONETANG Black Garlic Natural Fermented Black Garlic Multiple Cloves 90 Days Ready to Eat Salad High in Antioxidants 7.05 oz( 200G)
B07MDCV9DM
Pickerfresh Pickled Garlic - Gourmet Garlic Cloves - Simple Ingredients - Non-GMO, Gluten Free & No Artificial Color - 7 oz
B0916QQ6TP

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, the average rating for garlic products on Amazon is 4.44 out of 5, based on a total of 2371 reviews. This indicates a relatively high level of customer satisfaction with garlic products in this category. The average rating of 4.44 suggests that the majority of customers are pleased with their purchases and have had positive experiences with garlic products. This high rating indicates that the quality, taste, and overall satisfaction with these products are generally good. Considering the large number of reviews, it is safe to say that the data is statistically significant and provides a reliable representation of customer satisfaction in the garlic category on Amazon. Based on this information, my advice would be to continue offering high-quality garlic products and maintaining the current level of customer satisfaction. It would also be beneficial to encourage customers to leave reviews after their purchases, as positive reviews can further enhance the reputation and sales of garlic products on Amazon. Additionally, monitoring customer feedback and addressing any negative reviews or concerns promptly can help maintain a high level of customer satisfaction and improve the overall reputation of garlic products in the marketplace.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is friend, the most commonly moment of use is everyday, the most common location is fridge, the most common behavior is snack . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the customers who use this garlic product the most are likely to be individuals who prioritize snacking and gift-giving. The fact that "snack" was mentioned 30 times and "gift give" was mentioned 16 times suggests that these are two of the primary ways in which customers are using the product. In terms of the top users, it's interesting to note that "friend" was mentioned more frequently than "husband" or "family." This could suggest that the product is popular among younger consumers who are more likely to socialize with friends than spend time with family members or significant others. As for the top places to use the product, it's not surprising that the fridge and grocery store were mentioned frequently, as these are both places where people typically store and purchase food items. The fact that "pantry" was also mentioned suggests that customers may be using the product for longer-term storage. Overall, it seems that the ideal customer profile for this garlic product is someone who enjoys snacking and gift-giving, is likely to socialize with friends, and values convenience and longer-term storage options. To appeal to this customer base, the company could consider marketing the product as a versatile snack option that can be stored in the fridge or pantry, and highlighting its potential as a unique and thoughtful gift.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are garlic, product, flavor, bulb, black garlic. The most mentioned elements about garlic are salty(2.19%), dry up(1.46%).
The top 5 positive reviews are flavor, taste, garlic, texture, black garlic. The most mentioned elements about flavor are good(17.51%), rich(3.67%).
Cons
garlic10.95%
salty2.19%
dry up1.46%
bad0.73%
brown0.73%
chewy0.73%
product9.49%
flavor6.57%
bulb5.11%
black garlic4.38%
Pros
flavor32.77%
good17.51%
rich3.67%
like like3.39%
unique1.69%
savory1.13%
taste18.08%
garlic9.04%
texture8.47%
black garlic7.91%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that garlic has both positive and negative aspects. The top pro aspect mentioned most is flavor, which suggests that people enjoy the taste of garlic. However, the top con aspect mentioned most is also garlic, which indicates that some people may not like the taste or smell of garlic. Looking at the top 5 cons mentioned, it appears that the main issues people have with garlic are related to its flavor, product quality, and texture. Some people may find the flavor too strong or overpowering, while others may have had negative experiences with the quality of garlic products they have purchased. Additionally, some people may not like the texture of garlic, which can be tough or stringy. In terms of product development and selection, it may be helpful for companies to focus on addressing these common complaints. For example, they could work on developing garlic products with a milder flavor or smoother texture. They could also focus on improving the quality of their garlic products to ensure that customers are satisfied with their purchases. Overall, while garlic has both pros and cons, it remains a popular ingredient in many cuisines around the world. By addressing common complaints and developing high-quality products, companies can continue to meet the needs and preferences of their customers.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
benefit9
others8
health2
healthy2
taste2

Based on the data provided, it seems that customers are primarily motivated to buy garlic based on the product description. This suggests that customers are interested in understanding the specific details and benefits of the garlic product before making a purchase. The product description plays a crucial role in informing customers about the quality, origin, and potential uses of the garlic, which helps them make an informed decision. Some reasons why the product description is the top feature could be: 1. Information: Customers want to know the specific details about the garlic, such as its variety, freshness, and any unique qualities it may have. A well-written product description can provide this information effectively. 2. Health benefits: Garlic is known for its various health benefits, such as boosting the immune system and reducing the risk of certain diseases. A detailed product description can highlight these benefits, attracting health-conscious customers. 3. Culinary uses: Garlic is a staple ingredient in many cuisines worldwide. A comprehensive product description can showcase the versatility of the garlic, providing ideas and recipes for customers to use it in their cooking. Based on this information, here are some suggestions for Amazon listing optimization: 1. Detailed and engaging product description: Ensure that the product description is comprehensive, highlighting the key features, health benefits, and culinary uses of the garlic. Use persuasive language to engage customers and make them feel confident about their purchase. 2. High-quality images: Include high-resolution images of the garlic, showcasing its appearance, texture, and packaging. This will give customers a visual representation of the product and enhance their understanding. 3. Customer reviews: Encourage customers to leave reviews after purchasing the garlic. Positive reviews can further validate the product's quality and effectiveness, influencing potential buyers. 4. SEO optimization: Use relevant keywords in the product title, description, and bullet points to improve visibility in search results. This will help potential customers find the product more easily. By focusing on these optimization strategies, you can enhance the product's appeal, increase customer trust, and ultimately drive more sales for your garlic product on Amazon.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
cheap2
cheap
container2
big container
large container
more2
more
100 % organic1
organic
25 % less salt1
less salt
2lbs back1
2lbs back
additional ingredient1
add to recipe
bad jar replace1
bad jar replace
baguette1
baguette
big1
big

Analysis of Customer Expectations for Garlic: Based on the provided information, it seems that customers have three main expectations for garlic: affordability (cheap), packaging (container), and quantity (more). Let's delve into each expectation and provide some suggestions for product development prioritization and marketing promotion factors. 1. Affordability (Cheap): Customers are looking for cost-effective options when it comes to purchasing garlic. To meet this expectation, sellers should consider the following: - Sourcing: Explore different suppliers and regions to find the most competitively priced garlic. - Packaging: Opt for cost-efficient packaging solutions that don't compromise the quality of the product. - Bulk options: Offer discounts or promotions for customers who purchase garlic in larger quantities. - Value for money: Emphasize the quality and benefits of the garlic to justify its price. 2. Packaging (Container): Customers seem to value garlic that comes in containers. Here are some suggestions to address this expectation: - Convenience: Consider packaging garlic in resealable containers to ensure freshness and ease of use. - Different sizes: Offer garlic in various container sizes to cater to different customer needs. - Sustainable packaging: Use eco-friendly materials for containers to appeal to environmentally conscious customers. 3. Quantity (More): Customers desire larger quantities of garlic. To meet this expectation, sellers can consider the following: - Bulk packaging: Offer larger packs or bundles of garlic at discounted prices. - Wholesale options: Cater to customers who require garlic in larger quantities by providing wholesale purchasing options. - Value-added options: Consider offering garlic in different forms, such as minced or powdered, to provide more versatility to customers. Marketing Promotion Factors: To effectively promote garlic products, sellers should consider the following factors: - Pricing strategy: Highlight the affordability of the garlic compared to competitors. - Packaging appeal: Showcase the convenience and quality of the container packaging. - Health benefits: Emphasize the nutritional value and health benefits of garlic in marketing materials. - Recipe ideas: Provide recipe suggestions that showcase the versatility of garlic in various cuisines. - Social media presence: Utilize social media platforms to engage with customers, share cooking tips, and run promotions. By prioritizing product development based on customer expectations and implementing effective marketing strategies, sellers can better meet the needs of their customers and increase their sales in the garlic category.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

rebeccamt
Purchased
Really great flavor for the true garlic lover. Not bitter or sharp. Somewhat sweet and savory. Puree or slice pieces into every dish requiring garlic. Really delicious. And when mixed with olive oil, is a fantastic dip or spread on pita or French bread.
Lynn
Purchased
Tastes great!Jun. 2020
I started trying a small bottle and it tasted so good. I ended up subscribing two bottles every month. Yummy
I use this ingredient for quite a bit of recipes or just eat it straight up. Its exactly has they describe it.
Black garlicFeb. 2019
Added a sweet nutty taste to my meal. A must have healthy staple...
WowJun. 2021
Who knew that one of the healthiest things on the planet tastes so good!
Lisa P
Purchased
I had purchased these primarily for the health benefits of aged garlic. I read some of the reviews prior to purchasing and wasn't sure how these would taste, it seems people either love them or hate it. I was surprised, I get the comparisons to balsamic vinegar, these are on the sweeter side and not as intense as regular garlic is. I will be a repeat purchaser of this product.
JOHN W
Purchased
I love experimenting with different ingredients and this black garlic is AMAZING!! There are other types that are heads with multiple bulbs of garlic but these are larger single bulb heads that are so much easier to use and delicious in a large variety of dishes.
Shakapaka
Purchased
These are nice, but they are in bulbs and you have to peal them. they are a but sticky so it makes them difficult to mince. the flavor is nice though. Might look into granulated in the future.
RSB
Purchased
I was unsure about trying this but glad I did. Unique sweet garlic flavor and a firm jelly-like texture and it's very healthy as well. Safe to say I will be incorporating this into a daily habit right along with my vitamins and supplements. Well done MW Polar.

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