Hair Perms, Relaxers & Texturizers product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 12
2023/02/20
Top 1
Top 2
Average Ratings
4.6
Total Reviews
12,138
This insight is based on the data from the best seller products. The top 5 of them are:
SIYOO Hair Dryer with Diffuser, 1600W Ionic Blow Dryer, Constant Temperature Hair Care Without Hair Damage, Lightweight Portable Travel Hairdryer
B09ZHQHHLT

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it appears that the Hair Perms, Relaxers & Texturizers product category on Amazon has a high level of customer satisfaction. With an average rating of 4.59 out of 5 and a total of 12,138 reviews, it suggests that customers are generally happy with the products in this category. If you are considering purchasing a product in this category, it is important to read through the reviews carefully to ensure that the product meets your specific needs. Additionally, it may be helpful to look for products with a high number of reviews, as this can indicate that the product is popular and has been tried and tested by many customers. Overall, it seems that the Hair Perms, Relaxers & Texturizers category on Amazon is a good choice for those looking for hair care products in this area. However, as with any purchase, it is important to do your research and read reviews carefully to ensure that you are getting the best product for your needs.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is husband, the most commonly moment of use is daily, the most common location is bathroom, the most common behavior is travel . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the customers who use this product are primarily using it for travel and in the shower. The top three users are the husband, friend, and wife, which suggests that this product may be popular among couples and close friends who share hair care products. The top three places to use the product are the bathroom, floor, and drawer, which indicates that customers may be storing the product in a convenient location for easy access during their hair care routine. Given that the category is Hair Perms, Relaxers & Texturizers, it's likely that the customers who use this product are looking to achieve a specific hairstyle or texture. This could suggest that they are interested in experimenting with different hair styles and are willing to invest in products that can help them achieve their desired look. Based on this data, some suggestions for the customer profile could include targeting couples and close friends who share hair care products, as well as individuals who are interested in experimenting with different hair styles and textures. Additionally, marketing the product as a convenient option for travel and shower use could be effective in reaching customers who are looking for on-the-go hair care solutions.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are product, smell, shampoo, pump, dryer. The most mentioned elements about product are smell like the cheap shampoo(0.92%), smell so bad(0.53%).
The top 5 positive reviews are product, shampoo, smell, hair dryer, dryer. The most mentioned elements about product are lather really well(1.37%), good quality(1.02%).
Cons
product14.12%
smell like the cheap shampoo0.92%
smell so bad0.53%
dry to the hair0.40%
harsh0.26%
do not work0.26%
smell10.42%
shampoo6.99%
pump5.80%
dryer4.22%
Pros
product14.46%
lather really well1.37%
good quality1.02%
easy to use0.75%
light0.53%
make my hair feel and look good0.49%
shampoo8.98%
smell5.93%
hair dryer5.62%
dryer5.48%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the top con aspect mentioned most frequently in the Hair Perms, Relaxers & Texturizers category is related to the product itself, with both the top 1 and top 5 cons mentioning it. This suggests that there may be issues with the quality or effectiveness of the products in this category. On the other hand, the top pro aspect mentioned most frequently is also related to the product, which could indicate that there are some products in this category that are well-liked and effective. The other top cons mentioned include issues with smell, shampoo, pump, and dryer, which could suggest that there are problems with the application or use of these products. To improve product development and selection in this category, it may be helpful to focus on addressing the issues with the product itself, such as improving the quality and effectiveness of the ingredients. Additionally, addressing the issues with smell and application could also be beneficial. Conducting market research and gathering feedback from customers could also provide valuable insights into what consumers are looking for in these types of products.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others145
rating4
feedback3
natural ingredient3
benefit2

Based on the data provided, it seems that customers are primarily motivated to buy hair perms, relaxers, and texturizers based on the product description. This makes sense, as these types of products can have a significant impact on the appearance and health of one's hair, and customers want to ensure they are making the right choice. Other factors that may influence customer purchasing decisions include recommendations from friends and price, although these are mentioned less frequently. To optimize Amazon listings for this category, it would be important to focus on creating detailed and informative product descriptions that highlight the benefits of each product. This could include information about the ingredients, how the product works, and what kind of results customers can expect to see. In addition, it may be helpful to include customer reviews and ratings on the product page, as this can provide social proof and help build trust with potential buyers. Finally, pricing strategies should be carefully considered to ensure that products are competitively priced without sacrificing quality.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
work20
work
help13
help
change in hair loss11
reduce hair loss
stop hair loss
cessation of hair loss
eliminate or seriously reduce hair loss
hair loss
result11
result
full result
last long9
last long
last longer
hair grow8
encourage hair growth
grow hair more
hair grow faster
hair growth
help with hair growth
good result6
good result
hair stop fall out6
reduce hair fall
hair quit fall out
help with hair fall out
keep hair from fall out
stop hairfall
less powerful6
more powerful
4 last5
last

Based on the customer expectations mentioned, it seems that customers are primarily looking for hair products that work effectively, provide help with their hair care needs, and potentially address hair loss concerns. For sellers in the Hair Perms, Relaxers & Texturizers category, it is important to prioritize product development that addresses these key concerns. This could involve investing in research and development to create products that are more effective at achieving desired hair styles and textures, as well as products that provide additional benefits such as promoting hair growth or reducing hair loss. In terms of marketing promotion factors, it may be beneficial for sellers to focus on highlighting the effectiveness of their products and how they can help customers achieve their desired hair styles and textures. Additionally, promoting any additional benefits such as hair growth or reduced hair loss could also be effective in attracting customers who are looking for these types of solutions. Overall, by prioritizing product development that addresses customer expectations and focusing on effective marketing promotion, sellers in the Hair Perms, Relaxers & Texturizers category can better meet the needs of their customers and stand out in a competitive market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Brandon M.
Purchased
Great value.Sept. 2022
Dries hair quickly and is light weight.
KAI
Purchased
Valued hair dryer. nice looking and easy to use. also protect hair.
I did a direct comparison with a Revlon ceramic ionizing hair dryer. This unit holds up toe to toe. It's smaller (roughly half the size) making it perfect for keeping in your suitcase on a trip, and its accessories are smaller as well. This would also be handy for commuters if you get caught in the rain a lot or need to avoid frizz after you get to the office, as the ions would help your hair not frizz as much and the quick heat with the diffuser will help your hair & clothing dry up, so you look your best in minutes. I gave it -1 star because the price is pretty high for a hair dryer, even a nice one like this. However, this unit & ones like it are worth the money whether you're just getting out of the shower or got caught in a downpour. Another good feature about these is that the accessories attach with magnets, meaning it's a snap to get them locked on to use & off for storage. Controls are simple, with a rotating toggle for speed and the power button also setting the desired level of heat. It heats up quickly and gets very hot, so you won't be waiting long to get dried off.
Yong
Purchased
As a user of a Dyson hair dryer, I thought this dryer is very handy and the drying power was pretty good as well.
Love it!!Jun. 2022
I absolutely love this hair dryer It makes my hair feels so smooth and healthy does not make it feel all dried out and my kids love it to
Love it!Jun. 2022
I am so glad I came across this product. I couldn't see myself spending hundreds of dollars so I tried this one instead. I have very thick, coarse, hair and I used this to diffuse my wash and go. I worked very well. My hair dried quickly and it turned out beautifully. This was lightweight and easy to use and got the job done. This thing gets hot, so there isn't a need to use the highest setting, even for me. I am very happy with my purchase.
Syrena
Purchased
Easy to use, light and dries hair. Great for the price it is. Overall very happy!
J. Watanabe
Purchased
Great HairdryerSept. 2022
This is one of the best dryers I’ve gotten. I use it everyday and my hair always looks like it came out of a salon.
Lila Collins
Purchased
Good stuffSept. 2022
I like it. Glad I got it. Will use
Thomas Eling
Purchased
I like everything about this dryer. It is well balanced and the controls are convenient to use. It is small but still powerful enough for me.

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