Home Perm Kits product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 11
2023/02/20
Top 1
Top 2
Average Ratings
4.6
Total Reviews
3,467
This insight is based on the data from the best seller products. The top 5 of them are:
SIYOO Hair Dryer with Diffuser, 1600W Ionic Blow Dryer, Constant Temperature Hair Care Without Hair Damage, Lightweight Portable Travel Hairdryer
B09ZHQHHLT

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the average rating for Home Perm Kits on Amazon is quite high at 4.59 out of 5. This indicates that customers are generally satisfied with the products in this category. Additionally, the fact that there are a total of 3467 reviews suggests that there is a significant level of customer engagement and interest in these products. The high average rating and the large number of reviews indicate that customers have had positive experiences with Home Perm Kits on Amazon. This level of satisfaction could be attributed to the quality of the products, ease of use, and effectiveness in achieving desired results. Based on this information, my advice would be to consider purchasing a Home Perm Kit from Amazon if you are looking for a reliable and well-regarded product in this category. However, it is always important to read individual reviews and product descriptions to ensure that the specific kit meets your personal needs and preferences.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is mother, the most commonly moment of use is morning, the most common location is salon, the most common behavior is travel . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it is evident that the top three users of the Home Perm Kits are the mother, daughter, and wife, with 71, 67, and 41 mentions respectively. This suggests that the product appeals to women across different generations within a family setting. In terms of the top three places to use the product, the salon takes the lead with 21 mentions, followed by hotels with 5 mentions, and drugstores with 4 mentions. This indicates that while some customers prefer professional assistance at salons, others opt for the convenience of using the product in the comfort of their own homes or while traveling. The most popular usage of the Home Perm Kits is for travel, with a significant 171 mentions. This suggests that customers find the product convenient and portable, making it suitable for use while on the go. Additionally, 17 mentions indicate that customers also consider the Home Perm Kits as a suitable gift option. Based on this analysis, the customer profile for the Home Perm Kits can be described as women of different age groups who value convenience and flexibility in their hair care routine. They are likely to be individuals who prefer to maintain their hair at home or while traveling, but also appreciate the option of professional salon services. To cater to this customer profile, it would be beneficial to emphasize the portability and ease of use of the Home Perm Kits in marketing campaigns. Additionally, highlighting the product's suitability as a gift option could attract more customers who are looking for practical and thoughtful presents. Collaborating with salons to offer complementary services or discounts on the Home Perm Kits could also help capture customers who prefer professional assistance.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are product, perm, diffuser, dryer, smell. The most mentioned elements about product are damage my hair(1.64%), smell so bad(1.09%).
The top 5 positive reviews are hair dryer, dryer, blow dryer, product, attachment. The most mentioned elements about hair dryer are light(6.27%), small(1.79%).
Cons
product17.49%
damage my hair1.64%
smell so bad1.09%
a little on the heavy side0.55%
burn my hair so bad0.55%
burn my hair so dramatically0.55%
perm10.38%
diffuser9.29%
dryer5.46%
smell3.83%
Pros
hair dryer12.93%
light6.27%
small1.79%
work fast and well1.66%
do a good job dry my hair0.77%
good0.77%
dryer11.14%
blow dryer7.30%
product6.53%
attachment6.53%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the Home Perm Kits category has more negative aspects than positive ones. The top 1 con aspect mentioned most is related to the product itself, which suggests that customers are not satisfied with the quality or effectiveness of the perm kits. Additionally, the top 5 cons include various components of the kit, such as the diffuser, dryer, and attachment, which further indicates that customers are experiencing issues with the product's functionality. On the positive side, the top 1 pro aspect mentioned most is related to the hair dryer, which suggests that customers appreciate the convenience of having a hair dryer included in the kit. However, this positive aspect is outweighed by the negative aspects mentioned. To improve the product and selection, it would be beneficial to address the negative aspects mentioned by customers. This could involve improving the quality and effectiveness of the perm solution, as well as ensuring that all components of the kit are functional and easy to use. Additionally, it may be worth considering offering different types of perm kits to cater to different hair types and preferences. By addressing these issues, the Home Perm Kits category could potentially improve its overall sentiment and customer satisfaction.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others29
price2
cold setting that1
color safe hair1
comparable to a dyson1

Based on the data provided, it seems that customers are primarily motivated to buy Home Perm Kits based on the product description. This suggests that customers are looking for detailed information about the product, including its features, benefits, and how to use it. Price and brand reputation are also important factors, but they are less significant than the product description. Customers may be willing to pay more for a product with a good reputation, but they still need to know what they are buying and how to use it effectively. To optimize Amazon listings for Home Perm Kits, sellers should focus on creating detailed and informative product descriptions. This could include information about the ingredients, the process for using the kit, and any special features or benefits. It may also be helpful to include customer reviews and ratings to build trust and credibility with potential buyers. Additionally, sellers should consider pricing their products competitively and highlighting any positive brand reputation or customer feedback.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
less powerful4
more powerful
last long3
last long
adjust speed2
adjust to low speed
air flow strong2
strong airflow
big2
big
diffuser2
diffuser big
large diffuser
instruction2
instruction
more curl end2
more curl
more uniform curl
strong2
strong
2 drip guard1
2 drip guard

Analysis of Customer Expectations for Home Perm Kits: Based on the mentioned customer expectations, it is clear that customers in the Home Perm Kits category prioritize certain factors when considering a purchase. Let's break down these expectations and provide suggestions for product development prioritization and marketing promotion factors. 1. Less Powerful (4 mentions): Customers seem to prefer home perm kits that are not overly powerful. This could be due to concerns about damaging their hair or achieving a more natural-looking result. To address this expectation, sellers should focus on developing perm kits with adjustable strength settings or formulas that are specifically designed to be gentler on the hair. Emphasize the safety and effectiveness of these products in marketing campaigns. 2. Last Long (3 mentions): Customers value home perm kits that provide long-lasting results. To meet this expectation, sellers should prioritize the development of perm kits with formulas that promote durability and longevity. Highlight the longevity of the curls or waves achieved with the product in marketing materials. Additionally, consider including instructions or additional products that help customers maintain their perm for an extended period. 3. Adjust Speed (2 mentions): Customers appreciate the ability to adjust the speed of the perm process. This feature allows them to customize the results based on their hair type and desired outcome. Sellers should consider developing home perm kits that offer adjustable processing times or provide different options for varying hair textures. Promote the flexibility and versatility of these kits in marketing campaigns to attract customers who value customization. Product Development Prioritization Suggestions: - Focus on developing home perm kits with adjustable strength settings to cater to customers who prefer less powerful options. - Invest in research and development to create formulas that promote long-lasting results, addressing the desire for durability. - Explore the possibility of incorporating adjustable processing times or different options for varying hair textures to meet the expectation of adjustable speed. Marketing Promotion Factors Suggestions: - Emphasize the safety and effectiveness of less powerful home perm kits to alleviate concerns about hair damage. - Highlight the long-lasting results achieved with the product to attract customers who value durability. - Showcase the flexibility and customization options available in home perm kits to appeal to customers who desire adjustable speed. By aligning product development priorities and marketing promotion factors with these customer expectations, sellers can better cater to their target audience and increase customer satisfaction in the Home Perm Kits category.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

sarah
Purchased
I really like this hair dryer. It is compact size, very light. Its nozzle has 2 layers, which can effectively prevent high temperature burns. Moreover, its design is high end like Dyson but better. I did not like other brands because it was really noisy but did not dry my hair fast.
Anna Wengart
Purchased
It is small and light and easy to use but not as powerful as 1850W type. It is enough for my needs though and I am glad I bought it,
Nadene
Purchased
I was concerned about buying a dryer when I didn’t recognize the brand name. However, this dryer works great with my super-curly hair! The two attachments work with a (strong) magnet, making it super simple to switch from regular drying to the diffuser. Not too expensive, overall an excellent buy!
Larry C.
Purchased
Has plenty of drying power and is very easy to pack for traveling
Katie Olson
Purchased
It's a great dryer for ease of use and it's really lightweight. It blows WAY too hot tho, so be prepared that your hair will likely be easily damaged. Mine quit within 2 mos, so it's 100% not worth the $40 bucks
ASHLEY P
Purchased
Drying powerOct. 2022
I don't ever write reviews but this product is amazing. The drying power, the magnetized interchangeable drying heads and it's light weight! All around it's a win, win!
AAA
Purchased
Hair dryerSept. 2022
Works ok. Could be a little more powerful but all in all a decent hairdryer.
Small with great power!
Jennifer P.
Purchased
When I first turned it on, I thought there was no way this was going to dry my hair quickly. Wow was I surprised! It’s quiet, it works WAY better than I first thought and it works QUICK!!! I will be buying more in the future for all of my daughters 😃
Hair dryerDec. 2022
I love the fact that it's not big and bulky. It dries my hair fast. I also like that the attachments are magnetic.

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