Insoles product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 12
2023/02/15
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.3
Total Reviews
26,880
This insight is based on the data from the best seller products. The top 5 of them are:
Plantar Fasciitis Feet Insoles Arch Supports Orthotics Inserts Relieve Flat Feet, High Arch, Foot Pain Mens 5 - 5 1/2 | Womens 7 - 7 1/2
B0BLV6CK3B
Plantar Fasciitis Feet Insoles Arch Supports Orthotics Inserts Relieve Flat Feet, High Arch, Foot Pain Mens 4 - 4 1/2 | Womens 6 - 6 1/2
B07B8GBH7T
Plantar Fasciitis Feet Insoles Arch Supports Orthotics Inserts for Flat Feet, High Arch, Foot Pain (Mens 4 - 4 1/2 | Womens 6 - 6 1/2, Blue)
B0B6ZZMTT2
Powerstep Insoles, Pinnacle, Plantar Fasciitis Pain Relief Insole, Heel Pain & Arch Support Orthotic For Women and Men
B000KPIHQ4
Superfeet GREEN - High Arch Orthotic Support - Cut-To-Fit Shoe Insoles - Men 15.5-17
B002SZFL7M

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it appears that the Insoles category on Amazon has a high level of customer satisfaction. With an average rating of 4.28 out of 5 and a total of 26,880 reviews, it suggests that customers are generally happy with the products in this category. If you are looking to purchase insoles on Amazon, it is recommended that you read through the reviews carefully to ensure that the product you choose meets your specific needs. Additionally, it may be helpful to look for insoles that have a high number of reviews, as this can indicate that the product is popular and has been tried and tested by many customers.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is husband, the most commonly moment of use is allday, the most common location is cement floor, the most common behavior is walk . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the primary users of the insoles are husbands, followed by sons and daughters. This suggests that the product may be more popular among male users, or perhaps among those who engage in more physical activity. The top three places to use the product are on cement floors, solid concrete, and in warehouses. This suggests that the product may be popular among those who work in industrial or construction settings, or perhaps among those who engage in activities that require a lot of standing or walking on hard surfaces. The top two uses of the product are walking and running, which further supports the idea that the product is popular among those who engage in physical activity. Based on this data, it seems that the ideal customer profile for this product would be someone who is physically active and spends a lot of time on hard surfaces, such as a construction worker or someone who works in a warehouse. The product may also be popular among athletes or those who engage in regular exercise. To better target this customer profile, the company could consider marketing the product to industries that require a lot of standing or walking on hard surfaces, or partnering with athletic organizations to promote the product to athletes. They could also consider developing different versions of the product that are tailored to specific activities, such as running or hiking.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are insole, shoe, arch support, insert, arch. The most mentioned elements about insole are painful(1.27%), not really soft(0.89%).
The top 5 positive reviews are insole, shoe, arch support, insert, fit. The most mentioned elements about insole are comfortable(6.66%), fit well(2.19%).
Cons
insole15.93%
painful1.27%
not really soft0.89%
do not fit correctly0.80%
arent the most comfortable0.68%
hard as rock0.63%
shoe13.22%
arch support6.63%
insert6.59%
arch6.25%
Pros
insole20.79%
comfortable6.66%
fit well2.19%
feel good on the foot1.93%
good1.43%
give me all day protection from pain1.30%
shoe10.62%
arch support9.57%
insert8.81%
fit5.74%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the insole is the most important aspect of the Insoles category, with both the top con and pro aspects being related to it. The top 5 cons mentioned are also related to the insole, including issues with the shoe, arch support, and insert. This suggests that consumers are particularly concerned with the comfort and support provided by the insole. In terms of pros, the insole is also the most mentioned aspect, with over 20% of respondents highlighting it as a positive feature. This suggests that when the insole is done well, it can be a major selling point for insoles. Based on this data, it would be wise for product developers to focus on improving the insole, as this seems to be the most important aspect for consumers. This could involve using high-quality materials, incorporating innovative designs, or offering customizable options to ensure a perfect fit. Additionally, developers should pay close attention to the top cons mentioned, such as issues with arch support and fit, and work to address these concerns in their products. When selecting insoles, consumers should prioritize those with high-quality insoles that offer good arch support and a comfortable fit. It may also be helpful to look for customizable options or those that are specifically designed for certain types of shoes or activities.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others159
good arch support7
comfortable5
rating5
comfort4

Based on the data provided, it seems that customers are primarily motivated to buy insoles based on recommendations from friends. This suggests that word-of-mouth marketing and social proof are important factors in this category. However, it's also worth noting that a significant portion of customers (22.32%) are influenced by the product description. This suggests that providing clear and detailed information about the product is crucial for driving sales in this category. To optimize an Amazon listing for insoles, it would be important to focus on creating a compelling product description that highlights the key features and benefits of the product. This could include information about the materials used, the level of support provided, and any unique features that set the insoles apart from competitors. Additionally, including customer reviews and testimonials could help to reinforce the social proof aspect of the product and further encourage sales. Finally, pricing should also be considered, as a small percentage of customers (5.91%) were motivated by price. Offering competitive pricing or promotions could help to attract price-sensitive customers and drive sales.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
last long34
last long
last awhile
last forever
last long long
extra cushioning30
more cushion
more cushioning
more comfort padding
more cushioning comfort
provide extra comfort
good27
good
longer lasting23
last longer
Could use more arch support20
more arch support
arch support
arch more supported
improved arch support
more support in arch
more19
more
arch support high19
arch support high
high arch
adjustable arch support
arch area supportive
arch more forward high
4 last17
last
help15
help
long last14
long last

Analysis of Customer Expectations for Insoles: Based on the customer feedback, it is evident that there are three key expectations that customers have for insoles: longevity, extra cushioning, and overall quality. These expectations were mentioned 34, 30, and 27 times respectively, indicating their significance in the eyes of the customers. 1. Longevity: Customers highly value insoles that are durable and long-lasting. They want a product that will withstand regular use over an extended period. This suggests that sellers should prioritize developing insoles with high-quality materials and construction techniques that can withstand wear and tear. 2. Extra Cushioning: Customers are seeking insoles that provide additional cushioning for enhanced comfort. They want a product that can alleviate foot fatigue and provide support throughout the day. Sellers should focus on developing insoles with advanced cushioning technologies, such as memory foam or gel inserts, to meet this expectation. 3. Overall Quality: Customers expect insoles to be of good quality, indicating that they want a product that is well-made and performs as advertised. Sellers should prioritize using premium materials and ensuring rigorous quality control measures during the manufacturing process. This will help build trust and loyalty among customers. Suggestions for Product Development Prioritization: 1. Material Selection: Invest in research and development to identify and use high-quality materials that offer durability, comfort, and longevity. Consider materials that are known for their cushioning properties and ability to withstand regular use. 2. Cushioning Technology: Explore innovative cushioning technologies to provide customers with superior comfort. Collaborate with experts in the field to develop unique cushioning solutions that differentiate your insoles from competitors. 3. Ergonomic Design: Focus on designing insoles that conform to the natural shape of the foot, providing optimal support and comfort. Consider factors such as arch support, heel cupping, and metatarsal cushioning to address specific foot conditions and improve overall customer satisfaction. Marketing Promotion Factors: 1. Highlight Longevity: Emphasize the durability and long-lasting nature of your insoles in marketing materials. Use phrases like "built to last" or "designed for extended use" to communicate the product's longevity to potential customers. 2. Comfort and Cushioning: Showcase the extra cushioning features of your insoles in marketing campaigns. Use visuals and testimonials to demonstrate how your product provides superior comfort compared to other options in the market. 3. Quality Assurance: Communicate your commitment to quality by highlighting the rigorous quality control measures implemented during the manufacturing process. This will instill confidence in potential customers and differentiate your brand from competitors. By understanding and addressing these customer expectations, sellers can develop insoles that meet the needs of their target audience and effectively promote their products in the market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

R. Cory
Purchased
Five StarsJan. 2018
Third pair and I love them!
ehdy
Purchased
these are a must have for my flat feet, and duck walk hips. if you suffer from these afflictions, these will help you!
Dave Moffat
Purchased
Five StarsSept. 2018
Great support, as good as my $600.00 pair that only last about 20 months. Buy Buy Buy
Confortable to use and provides great arch support znd pain relieve.
Judy
Purchased
Didn’t fit feet correct
Cal Man
Purchased
I have worn custom orthotic inserts for over 20 years, following cases of plantar fasciitis in both heels that almost necessitated surgery. The various inserts I've owned were always custom-made by the podiatrist and cost hundreds of dollars per pair. After reading the reviews for the Powerstep orthotics, I ordered them as an experiment to see how they would feel vs the custom-made ones. I was honestly astonished. They are much more comfortable than the custom ones costing at least 10 times as much as the Powersteps. The entire length of the insole is well-padded, providing a stable and exceedingly comfortable walking experience from the heel all the way through the instep area. These are an excellent value and well worth purchasing if you have any of the foot conditions that normally can be relieved by the use of orthotic inserts.
I have trouble with my feet I’ve use these inserts for quite a few years now in my opinion they are the best on the market
R. Castelo
Purchased
ComfortableOct. 2020
Good Price, I can feel the difference when Input them in my shoes.
My Podiatrist recommended these because I needed extra support. My feet were getting wider causing bunions. The added support helps stop the feet from spreading out so much. Size was exact to my shoe size.
Kin Wu
Purchased
Too thinMar. 2022
The new one not as good as the old style they are too thin

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