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Kalamata product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.4
Total Reviews
2,124
This insight is based on the data from the best seller products. The top 5 of them are:
Veggicopia Olives, Keto Tasty Green Pitted Snack Olives from Greece, Whole30 Approved (1oz bags, 48-pack) | Brine-free | Paleo-Friendly | Shelf-Stable
B07Y8W8MMT
Roland Foods Halved Kalamata Olive Wedges from Greece, Bulk Size, 5 pound (pack of 1)
B000V1Z2AQ
Amazon Brand - Happy Belly Medium Pitted Ripe Olives, 6 Ounce
B07WSTTG26
Partanna Premium Select Castelvetrano Whole Olives - 5.5 lbs
B003N333ZA
Gaea Organic Snack Pack Pitted Green Olives with Sea Salt and Lemon Juice - 2.3 oz (Pack of 8) …
B07893W8BW

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the average rating for the Kalamata category on Amazon is 4.36, which indicates a relatively high level of customer satisfaction. With a total of 2124 reviews, it suggests that there is a significant number of customers who have purchased and reviewed products in this category. The high average rating implies that the majority of customers are satisfied with their purchases. This could be due to the quality of the products, prompt delivery, or excellent customer service. It's important to note that customer satisfaction is subjective, and individual experiences may vary. Based on this information, my advice would be to continue focusing on maintaining the high level of customer satisfaction. This can be achieved by consistently delivering high-quality products, addressing any customer concerns or issues promptly, and providing excellent customer support. Additionally, encouraging customers to leave reviews can help build trust and attract more potential buyers. Regularly monitoring customer feedback and reviews can also provide valuable insights into areas for improvement. Identifying any recurring issues or concerns can help in making necessary adjustments to enhance the overall customer experience. Remember, customer satisfaction is crucial for building a loyal customer base and driving positive word-of-mouth recommendations. By prioritizing customer satisfaction, you can increase the chances of success in the Kalamata category on Amazon.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is family, the most commonly moment of use is everyday, the most common location is grocery, the most common behavior is snack . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it is evident that the Kalamata product is closely associated with family, as it received the highest number of mentions (30). This suggests that the product is often consumed and enjoyed within a familial context. The second most mentioned user is the husband (23 mentions), indicating that this product is also popular among spouses. Additionally, the product is well-received by friends, as it received 21 mentions. In terms of usage, the top two purposes for using the Kalamata product are as a snack (60 mentions) and in salads (35 mentions). This implies that customers enjoy the product as a standalone snack and also appreciate its versatility in enhancing the flavors of salads. When it comes to the places where this product is commonly used, the grocery store tops the list with 36 mentions, followed closely by the fridge with 35 mentions. Interestingly, Greece is also mentioned frequently (32 mentions), which could indicate that customers associate the Kalamata product with Greek cuisine or perhaps have fond memories of enjoying it while visiting Greece. Based on this analysis, we can suggest that the customer profile for the Kalamata product is likely someone who values family connections and enjoys sharing food experiences with loved ones. They may also have an appreciation for Mediterranean flavors, as indicated by the association with Greece. This customer is likely health-conscious, as they frequently use the product in salads. To cater to this customer profile, it would be beneficial to emphasize the product's family-friendly nature, its versatility in various dishes, and its connection to Greek cuisine in marketing and promotional efforts.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are olive, can, taste, product, lid. The most mentioned elements about olive are salty(12.21%), small(4.07%).
The top 5 positive reviews are olive, flavor, taste, texture, quality. The most mentioned elements about olive are delicious(8.32%), tasty(4.90%).
Cons
olive37.79%
salty12.21%
small4.07%
mushy2.33%
hard1.74%
too1.74%
can5.81%
taste4.07%
product3.49%
lid3.49%
Pros
olive36.46%
delicious8.32%
tasty4.90%
good quality2.77%
firm2.56%
taste good2.56%
flavor18.12%
taste11.94%
texture5.76%
quality5.33%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the aspect of "olive" is mentioned frequently both as a con and a pro, indicating that it plays a significant role in people's opinions about Kalamata olives. Cons: The top five cons mentioned are olive, can, taste, product, and lid. This suggests that some people may have concerns about the quality or taste of Kalamata olives, as well as the packaging (can and lid). It's worth noting that the term "olive" appears consistently as a con, which could imply that there are specific issues or complaints related to the olives themselves. Pros: On the positive side, the top pro aspect mentioned is also "olive," indicating that many people appreciate the taste or other positive qualities of Kalamata olives. This suggests that there is a significant group of consumers who enjoy this product. Suggestions for product development and selection: Based on the data, it would be beneficial to address the concerns related to the taste, quality, and packaging of Kalamata olives. This could involve improving the overall flavor profile, ensuring consistent quality, and considering alternative packaging options that enhance the product's freshness and convenience. Additionally, it would be valuable to gather more specific feedback from consumers regarding their preferences and expectations. This could be done through surveys, focus groups, or social media engagement. Understanding the specific aspects that consumers appreciate or dislike about Kalamata olives can guide product development efforts and help in selecting the best options for the market. Overall, the sentiment analysis suggests that while Kalamata olives have their pros, there are also areas for improvement. By addressing the cons and capitalizing on the pros, it is possible to enhance the overall appeal and satisfaction of this product category.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others5
claim1
like1
look like1
look unbreakable1

Based on the data above, it seems that customers are primarily motivated to buy Kalamata products based on the product description. This suggests that customers are looking for detailed information about the product, such as its ingredients, nutritional information, and potential uses. Price is also a significant factor, indicating that customers are looking for value for their money. Brand reputation is less important, but still a consideration for some customers. To optimize an Amazon listing for Kalamata products, it would be important to focus on creating a detailed and informative product description that highlights the unique features and benefits of the product. This could include information about the origin of the olives, the production process, and any special qualities that set the product apart from competitors. Additionally, it would be important to ensure that the price is competitive and that the brand has a positive reputation among customers. By focusing on these key factors, sellers can increase the likelihood of attracting and converting customers who are interested in Kalamata products.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
low price3
price low
low price
large size2
large
medium size
add less salt2
change to sea salt
reduce salt content
back to original recipe2
go back to original recipe
return to original recipe
cheap2
cheap
pack easy2
pack differently
pack good
10 year shelf life1
shelf life close year
12 for 120 pack1
9 or 12 pack
3 bag1
2 pound bag
4 last1
last

Based on the customer expectations mentioned, it seems that customers are looking for Kalamata olives that are large in size, have less salt, and are available at a low price point. To meet these expectations, sellers could prioritize product development by sourcing larger Kalamata olives and experimenting with different brining techniques to reduce the salt content. Additionally, they could consider offering bulk purchasing options or bundle deals to make the product more affordable for customers. In terms of marketing promotion factors, sellers could highlight the size and salt content of their Kalamata olives in their product descriptions and advertising. They could also emphasize the value of their product by showcasing its affordability compared to competitors. Finally, they could consider offering recipe ideas or pairing suggestions to help customers make the most of their purchase.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Victoria
Purchased
Costco quit carrying the kalamata olives I used to buy. I found these on amazon and decided to give them a try, and I am glad I did. These olives are so good and priced fairly. Now I have them on subscribe and save, so I will continue to have them on hand. Give them a try. You will not be sorry.
Scott
Purchased
One StarOct. 2014
I didn't care for these, just wasn't what I expected, but I am accustomed to the american variety.
K. McCarthy
Purchased
Super happy with these! I love kalamata olives and took a chance on pitted "baby" ones, hoping they wouldn't just be destroyed. Win! They are in beautiful shape and I'm really surprised they were as cheap as they were! Tasty, perfect morsels, perfectly pitted and brined, these are going to be on subscription. Some say they're really salty, and while they are a bit salty, my opinion is they are normal in that regard, no need to rinse. I like to take a small Ball jar and fill it with the olives which I remove with a large slotted spoon leaving the brine behind in the jug. I then take 4-8 whole, peeled cloves of garlic, slice them in half , place the halves down in the olives and then fill the jar with a good Olive oil (doesn't take much with these, they're small and take up lots of jar space. After even 1 day in the fridge they taste amazing, mellows out the sharpness of the Olive just a bit and adds a wonderful dimension flavor while leaving the Olive flavor front and center. Great buy, I'd recommend to anyone!
Sean V
Purchased
 Delicious olives at great value! How to remove white plastic insert? Use a butter knife to remove the white plastic insert (see video).
Walt
Purchased
My wife and I eat kalamata olives with all of our green salads. These are delicious. They are more expensive on Amazon than at Costco but during the pandemic it shore beats having to go to Costco. I highly recommend 'em. We are currently on our 2nd or 3rd order and I'll order 'em again when I run low.
Jeff Dillard
Purchased
Great taste, small size was not an issue. A 6oz had at my local grocery costs between $6-$8. A real money saver.
MiniDoom
Purchased
Lower quality no wine vinegar fortunately I still had the juice from my last purchase my bad for mistaking these as the ones I ordered before definitely will not order from them again
genod
Purchased
Tastes Good. Watch out for the pits!! Kind of expensive when you add in a trip to the dentist.
h
Purchased
I have purchased these olives for years and loved them. The most recent jar I purchased has different ingredients, including sunflower oil that we can't have. This is really disappointing because there doesn't seem to be a note of this on the product listing. The product packaging has a new label, which is what made me look at the ingredients, but the product photos on amazon are still pictures of the old label. When you are reordering an item, and you see the same basic information on the first screen, I feel like you are unlikely to double check ingredients and reviews. This feels deceptive. Now I'm not sure what I am going to do with 4.4 lbs of olives we can't eat. I'm really going to miss my olives.
Maritza G
Purchased
Delicious.Aug. 2018
These olives taste delicious.

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