Kale product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 7
2023/01/16
Top 1
Top 2
Top 3
Top 4
Average Ratings
3.9
Total Reviews
84
This insight is based on the data from the best seller products. The top 5 of them are:
KALE FRESH PRODUCE FRUIT VEGETABLES PER BUNDLE EACH (1)
B01NGZISJ8
Hoosier Hill Farm Ground Kale 1 Pound Jar
B073WYWSFC
Bissell Homecare International 203-7431 Motor, Power Nozzle Bg10/86T3 Geared
B07H2DP4MQ
Brads Plant Based Kale Cheeze It Up Chip, 2 Oz
B07H5PSGF2
swiig Freeze-Dried, Chopped, Diced Kale, Raw, Vegan, No Added Sugar or Oils, No Gluten, No GMO Ingredients, 4 Ounce Bag
B086XMC1NY

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, the average rating for the Kale category on Amazon is 3.85, with a total of 84 reviews. This indicates that customers have mixed opinions about the products in this category. While the average rating is slightly above average, it suggests that there is room for improvement in terms of customer satisfaction. To better understand customer satisfaction, it would be helpful to analyze the distribution of ratings. If the majority of reviews fall within the 3-4 range, it could indicate that customers are generally satisfied but have some reservations. On the other hand, if the ratings are spread across a wider range, it might suggest a more polarized customer sentiment. Based on this data, it is advisable for sellers in the Kale category to focus on improving customer satisfaction. This can be achieved by addressing any common issues or concerns raised in the reviews. It would also be beneficial to encourage customers to leave feedback and ratings, as this can provide valuable insights for product improvement. Additionally, sellers should consider conducting market research to identify any emerging trends or preferences within the Kale category. By staying up-to-date with customer demands and offering innovative products, sellers can enhance customer satisfaction and potentially increase their ratings. Overall, while the average rating is decent, there is room for improvement in the Kale category on Amazon. By actively addressing customer concerns, staying informed about market trends, and continuously striving for product excellence, sellers can enhance customer satisfaction and potentially achieve higher ratings in the future.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is kid, the most commonly moment of use is everyday, the most common location is house, the most common behavior is travel . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the top users of the Kale product are kids, husbands, and wives, with each group being mentioned three times or less. The top places to use the product are in the house and pantry, with one mention of using it at BJ's. The top usage of the product is for travel, with one mention of using it for vegetables. From this data, we can infer that the customer profile for this Kale product is likely families with children who are health-conscious and looking for convenient and easy-to-use products. The fact that the product is used for travel suggests that these families are likely busy and on-the-go, and may be looking for healthy snack options to take with them on the road. To appeal to this customer profile, the company could consider marketing the product as a healthy and convenient snack option for families on-the-go. They could also consider creating packaging that is easy to transport and use, such as individual snack packs or resealable bags. Additionally, highlighting the product's versatility and use as a healthy ingredient in meals could appeal to health-conscious parents looking to incorporate more vegetables into their family's diet.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are canister, container, kale powder, lid, green smoothy. The most mentioned elements about canister are come off easily(11.11%), have a foil peel off top(11.11%).
The top 5 positive reviews are powder, flavor, kale powder, kale, mix. The most mentioned elements about powder are blend in easily(3.85%), blend well with my fruit and hemp milk(3.85%).
Cons
canister22.22%
come off easily11.11%
have a foil peel off top11.11%
container11.11%
kale powder11.11%
lid11.11%
green smoothy11.11%
Pros
powder23.08%
blend in easily3.85%
blend well with my fruit and hemp milk3.85%
convenient way to add kale is super nutrient in my food or smoothie3.85%
decent tasting3.85%
good for smoothy3.85%
flavor19.23%
kale powder15.38%
kale15.38%
mix7.69%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the top con aspect mentioned most frequently in the category of Kale is the canister, accounting for 22.22% of the mentions. Additionally, the top five cons associated with vacuuming in this context are the canister, container, kale powder, lid, and green smoothie. On the other hand, the top pro aspect mentioned most is powder, accounting for 23.08% of the mentions. The top five cons of the tip include powder, flavor, kale powder, kale, and mix. Based on this information, it appears that the canister is a significant drawback for consumers in the context of Kale. This could imply that the packaging or storage of kale-related products needs improvement. Additionally, the mention of kale powder as both a con and a pro suggests that there might be mixed opinions about its usage or quality. To address these findings and improve product development and selection, it would be beneficial to focus on improving the canister or container used for storing kale-related products. This could involve exploring alternative packaging options that are more convenient, durable, or user-friendly. Additionally, it may be worth investigating the concerns related to kale powder, such as its flavor or mixing properties, to ensure that it meets consumer expectations. Overall, this sentiment analysis highlights the importance of addressing the cons associated with the canister and exploring ways to enhance the quality and usability of kale-related products. By addressing these concerns, businesses can better cater to consumer preferences and improve the overall satisfaction of their customers.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
No Data
TopicMentions
No data

Based on the mentions of undefined, undefined, and undefined, it seems that customers are motivated to buy Kale for its health benefits. The top feature that influences their decision to purchase is the product description, which likely provides information about the nutritional value and potential health benefits of Kale. To optimize the Amazon listing for Kale, it would be important to focus on creating a detailed and informative product description that highlights the health benefits of the product. Including customer reviews and ratings can also help to build trust and credibility with potential buyers. Additionally, using relevant keywords in the product title and description can improve visibility in search results and attract more potential customers.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
improvement packaging2
change packaging
rethink packaging
amount kale1
amount kale
flavor loss indicate amount of nutrient retain1
flavor loss indicate amount of nutrient retain
good package1
good package
incorporate kale into homemade pasta1
incorporate kale into homemade pasta
large size1
big size
lid latch1
lid closure
pack1
large pack
powder1
powder mix
properly seal1
seal good

Based on the customer feedback, it seems that there are three main expectations that customers have when it comes to kale: improvement in packaging, an increase in the amount of kale, and a desire for the flavor loss to indicate the amount of nutrients retained. Improvement in packaging is a common concern for many customers, as they want to ensure that the kale they purchase stays fresh for as long as possible. This could be addressed by using packaging that is specifically designed to keep produce fresh, such as vacuum-sealed bags or containers with built-in air vents. Additionally, sellers could consider offering smaller portions of kale to reduce waste and ensure that customers are able to use all of the kale before it goes bad. The desire for an increase in the amount of kale is likely due to the fact that many customers are looking to incorporate more leafy greens into their diets. Sellers could consider offering larger bags or bundles of kale to meet this demand, or even offering bulk discounts for customers who purchase larger quantities. Finally, customers are interested in knowing how much of the nutrients in the kale are retained after cooking or processing. Sellers could address this by providing information on the packaging or through marketing materials that highlight the nutritional benefits of their kale and how their processing methods help to retain those nutrients. In terms of product development prioritization, it seems that packaging should be a top priority, followed by increasing the amount of kale offered. Nutrient retention could also be a factor to consider, but may be less of a priority for some customers. When it comes to marketing promotion factors, sellers could focus on highlighting the freshness and nutritional benefits of their kale, as well as any unique processing methods they use to retain nutrients. Offering recipes or meal ideas that incorporate kale could also be a way to attract customers who are looking for new ways to incorporate leafy greens into their diets.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

sun lynch
Purchased
goodJul. 2019
thanks
Wow! Great product. Tastes fresh-well, as fresh as dehydrated can taste.
Stephen Quinn
Purchased
Five StarsSept. 2017
It was as described and arrived when I was told.
I ordered two jars of these. And while I do like the product very much, I did have a minor issue with my order; when I contacted the company, they resolved it immediately. I was very impressed with such service, as I can tell they stand behind their products with such pride. Satisfaction guaranteed! Thank you so much, Hoosier Hill!
Dominic Paul
Purchased
Five StarsMay 2018
Taste like weed
Shouldn't have gotten this but not because there's something wrong with it, just doesn't mix well into other things and doesn't taste good but uncooked kale doesn't taste good to me anyway... I'm not sure how to rate this one
This kale powder has a slightly sweet taste and I found it to be an excellent addition to our homemade smoothies. It could easily be added to soups, baking or even sprinkled over oatmeal. When I removed the brown cap off the top, I did see kale powder residue and was concerned that my container was already open. Closer examination revealed that the seal was intact so, I imagine some powder spilled at the factory when they were filling the container. The $11.49 price seems high for 7 ounces but I would still recommend this kale powder.
You get a cardboard jar filled with 7 ounces of organic kale powder. There is a seal under the lid. The powder is pretty fine, and it tastes like kale. Basically, it's what I expected.
Debra S
Purchased
I love everything about this product. It taste great, and I’m enjoying my omelette’s more by adding OMG. I also add bell peppers and onions. I think I will add mushrooms next. The product is soft and smooth. And the packaging is great. Thank you for a wonderful product.
I am very happy to have this organic kale powder to put in my morning smoothies. I really like the idea of having a green smoothie with lots of potassium and carotenoids besides my protein powder, fruits, yogurt, and coconut water. I am also pleased that this kale powder goes into solution in my smoothies so easily. I put it in toward the end of my smoothie making process so that it gets blended in easily by the blades rather than sitting at the bottom of the smoothie cup in a possible glob. However, I am a little confused about the labeling of this product. The online label shows that 2 T. of kale powder is equal to 50 calories, 4 grams of protein, and 5 grams of fiber. It shows that this provides 470 mg of potassium. The online label also shows 13 servings per container. However, the label on the actual bottle shows that 1 T. is equal to 0 calories, 0 protein, and negligible fiber. The bottle states 2600 mg of potassium per serving and 23 servings per container. I am going to assume that the label on the bottle is accurate. A photo of the actual label from the bottle is included in my set of photos. The only other thing I would say needs to be changed about this kale powder is that the packaging is a mess to deal with. It is basically a cardboard cylinder with a cardboard top. Trying to pry the top off is a trick without spilling kale powder all over. The kale powder is very light and blows around easily. I ended up pouring my kale powder into another opaque storage container where it will be much easier to access. Based on the labeling on the actual container, I would definitely recommend this kale powder to others. So far I have only used it in my smoothies, but I will try adding it to clear broths when making soup. I would normally give this product 5 stars, but due to the labeling issues, I am rating it 4 stars.

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