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Kids' Luggage product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 11
2023/01/18
Top 1
Top 2
Average Ratings
4.6
Total Reviews
4,247
This insight is based on the data from the best seller products. The top 5 of them are:

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it appears that the average rating for the Kids' Luggage product on Amazon is not available (NaN), but there have been a total of 4247 reviews. It is difficult to draw a conclusion about customer satisfaction without knowing the distribution of ratings, but the fact that there are a large number of reviews suggests that this is a popular product. If you are considering purchasing this product, it would be wise to read through some of the reviews to get a better sense of what customers are saying. Look for patterns in the feedback, such as common complaints or praise, and use this information to make an informed decision. Additionally, it may be helpful to consider other factors such as the price, materials, and features of the product to determine if it meets your needs. Overall, while the lack of an average rating may be a concern, the high number of reviews suggests that this product is worth considering.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is granddaughter, the most commonly moment of use is vacation, the most common location is airport, the most common behavior is travel . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it is evident that the product, Kids' Luggage, is most commonly associated with three user categories: granddaughter, kid, and daughter. These users have been mentioned 379, 352, and 341 times, respectively. This suggests that the product is popular among families with young children, particularly those who have granddaughters. In terms of usage, the top two purposes for this product are travel (mentioned 671 times) and gift-giving (mentioned 133 times). This indicates that the Kids' Luggage is primarily used for travel purposes, making it a convenient and practical choice for families on the go. Additionally, the significant number of mentions related to gift-giving suggests that this product is often purchased as a present, possibly for birthdays or special occasions. When it comes to the top three places where this product is used, the data shows that airports (163 mentions), planes (78 mentions), and Disney (115 mentions) are the most frequently mentioned locations. This implies that families who travel frequently, especially by air, find the Kids' Luggage useful. The mention of Disney suggests that this product is also popular among families visiting theme parks, where having a dedicated luggage for kids can be beneficial. Based on this analysis, the customer profile for the Kids' Luggage can be described as families with young children, particularly those who have granddaughters. These families are likely to travel frequently, both by air and to destinations such as Disney. They value practicality and convenience, as indicated by the high usage of the product for travel purposes. Additionally, they are likely to consider the Kids' Luggage as a thoughtful gift option. To cater to this customer profile, it would be beneficial to focus marketing efforts on family-oriented platforms and channels. Collaborating with airlines, travel agencies, and theme parks could help increase brand visibility. Offering customization options or themed designs related to popular children's characters could also attract this target audience. Providing additional features such as lightweight materials, easy maneuverability, and ample storage space would further enhance the appeal of the Kids' Luggage to these families.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are handle, zipper, suitcase, wheel, luggage. The most mentioned elements about handle are break(5.56%), fall out(1.78%).
The top 5 positive reviews are suitcase, size, luggage, bag, quality. The most mentioned elements about suitcase are good(9.86%), good quality(4.16%).
Cons
handle20.22%
break5.56%
fall out1.78%
flimsy1.33%
break the first time i use it1.33%
will not stay up and in place0.22%
zipper16.22%
suitcase5.78%
wheel5.33%
luggage3.78%
Pros
suitcase19.83%
good9.86%
good quality4.16%
more than big enough to hold all your thing0.48%
solid0.39%
love to pull it around0.10%
size9.19%
luggage8.99%
bag7.35%
quality7.06%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the top con aspect mentioned most frequently for Kids' Luggage is the handle, accounting for 20.22% of the mentions. The top five cons mentioned are the handle, zipper, suitcase, wheel, and luggage. On the other hand, the top pro aspect mentioned most is the suitcase, accounting for 19.83% of the mentions. The top five cons of the tip are the suitcase, size, luggage, bag, and quality. Based on this information, it appears that the handle is a significant concern for customers when it comes to Kids' Luggage. This suggests that there may be issues with the durability or functionality of the handles. Additionally, the zipper, suitcase, wheel, and luggage are also mentioned as cons, indicating potential problems in these areas as well. On the positive side, the suitcase is mentioned as a pro aspect, indicating that customers appreciate the design or functionality of the suitcase itself. To improve product development and selection in this category, it would be beneficial to address the concerns related to the handle, zipper, suitcase, wheel, and luggage. This could involve improving the durability and ease of use of the handles, ensuring that zippers are of high quality and function smoothly, and enhancing the overall design and functionality of the suitcase, wheels, and luggage compartments. Additionally, it would be helpful to consider customer feedback regarding the size, bag, and quality of the Kids' Luggage. This feedback can guide product development to ensure that the size is appropriate for children, the bags are well-designed and practical, and the overall quality meets customer expectations. By addressing these cons and focusing on the mentioned pros, product developers and selectors can create Kids' Luggage that meets customer needs and expectations, resulting in a more positive sentiment towards the category.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others3
star war1
design1
warranty1
able to carry it on1

Based on the data provided, it seems that customers are primarily motivated to buy kids' luggage based on the product description and brand reputation. Price appears to be a less important factor in their decision-making process. There could be several reasons why product description is the top feature. For one, parents may want to ensure that the luggage they purchase is the right size and has the necessary features to make traveling with kids easier. Additionally, they may want to know about the durability and quality of the product, as well as any unique features that set it apart from other options on the market. To optimize their Amazon listing, sellers should focus on creating detailed and informative product descriptions that highlight the key features and benefits of their kids' luggage. They should also work to build a strong brand reputation by providing excellent customer service and ensuring that their products meet or exceed customer expectations. Finally, they may want to consider offering competitive pricing to attract price-sensitive customers.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
hold up8
hold up
hold up good
big7
big
last long6
last long
last longer
durable4
durable
strong durable
new suitcase4
new suitcase
25 "3
24 "
25 "
25 " size
4 wheel3
four wheel
4 wheel
more3
more
sturdy last while3
sturdy
4 last2
last

Based on the customer expectations mentioned, it seems that parents are looking for kids' luggage that is both durable and easy to carry. The fact that "big" was mentioned seven times suggests that parents want luggage that can hold a lot of items, which is understandable given that kids often need to bring a lot of things with them when traveling. Additionally, the fact that "last long" was mentioned six times indicates that parents want luggage that will withstand the wear and tear of travel and last for multiple trips. The mention of a "carry strap" suggests that parents want luggage that is easy to transport, which makes sense given that kids may not be able to carry heavy bags on their own. This could be an important factor for parents to consider when choosing luggage for their children. Based on these customer expectations, sellers of kids' luggage should prioritize product development that focuses on durability and storage capacity. They should also consider adding features that make the luggage easier to carry, such as comfortable straps or wheels. Additionally, marketing promotions should highlight the durability and storage capacity of the luggage, as well as any features that make it easier to transport. Overall, by focusing on these customer expectations and developing products that meet these needs, sellers of kids' luggage can better meet the needs of parents and provide a more satisfying travel experience for both parents and children.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Alex25
Purchased
I love this suitcase. It’s sturdy and well made and I can tell it will last for years to come. It’s also huge - it will be perfect for those who regularly fly long distances across the country, because it can easily fit up to 2 weeks of clothes if packed properly. I can see what other reviewers said about their cases getting scratched when used - I’m going to grab a cover to put over the suitcase to solve that problem. Totally recommend!
Korey
Purchased
Great bag. Fits perfectly in the overhead. Cute and functional.
Maleta muy bonita pero muy grande para viajes.
Graham
Purchased
Very durableDec. 2019
I love my suitcase. Nice and small for a weekend trip
Jenn
Purchased
So cute!Jun. 2020
Great size and manoeuvres well.
sherri carter
Purchased
Love, love, love this bag! It’s very spacious and it’s gorgeous. I’ve only used it once, and the airport people scratched it up on the bottom, but it’s still gorgeous. It’s really sturdy, high quality zippers. It is awesome!!!
V Roman
Purchased
LoveFeb. 2020
A lot bigger than my other 28 in. Luggage. But works perfectly.
This was a very nice luggage, but as I opened it I saw that the trapped is popped.. I really loved the suit case I just wish it wasn’t popped.
R McKenna
Purchased
Bought this for my wife as a gift for an upcoming trip to Disney, She is in love with this luggage. I too must admit that it is very stylish. Alot of attention to detail, from the leather tag holder, the polka dot polyester insert, and good quality zippers. We are going for a week long trip and she was able to fit everything with room to spare. This is with a mixture of tees, shorts, jeans, underwear, socks and 2 hoodies. We did have to use the extender to provide a bit more room. But with it fully extended she could put a pair of sandals in there. Overall, wouldnt hesitate to recommend to anyone.
PERFECTJun. 2021
GRANDDAUGHTER LOVED HER CHRISTMAS PRESENT

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