Material Lifts product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.5
Total Reviews
1,471
This insight is based on the data from the best seller products. The top 5 of them are:
IMT 8" Glass Suction Cup to Lift Large Glass, Marble, Tiles, Pump Active Vacuum Scution Lifter for Heavy Lifting & Glass Moving & Window Replacement, Packaging with Sturdy Carrying Case
B08GLLRPB4
IMT 10" Glass Suction Cup Concave Pad, Glass Lifter with Metal Handle, Heavy Duty Vacuum Lifter for Curved Automotive Windshields and Plate Glass & Granite Lifting
B07NW4C184
IMT 10" Glass Suction Cup with Handle, Powerful Heavy Duty Glass Sucker Lifter for Granite Lifting&Window Replacement, Panel Carrier 265lbs Load Capacity W/ Free Case
B06XYN869S
iMetrx 2 Pack 8" Glass Suction Cups to Lift Large Glass, (110kg/240lbs) Heavy Duty Industrial Vacuum Suction Cups for Replace Auto Windshield, Tile, Granite, Floor
B09WMHWR9Q
Pro 8.5" Glass Suction Cups with Metal Handle to Lift Large Glass, 300lbs Heavy Duty Vacuum Panel Lifter, Industrial Grade Suction Cup for Granite Lifting Window, with Easy Carry Case
B09714QT7S

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the Material Lifts category on Amazon has a high level of customer satisfaction. With an average rating of 4.51 out of 5 and a total of 1471 reviews, it suggests that customers are generally happy with the products in this category. If you are considering purchasing a Material Lift, it would be wise to read through some of the reviews to get a better understanding of the specific products available and their features. Additionally, it may be helpful to compare prices and features across different brands to ensure you are getting the best value for your money. Overall, it appears that the Material Lifts category on Amazon is a good choice for those in need of this type of equipment. With a high level of customer satisfaction, you can feel confident in your purchase and trust that you are getting a quality product.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is husband, the most commonly moment of use is everyday, the most common location is house, the most common behavior is pick up trash without . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the Material Lifts product is primarily used for picking up trash without having to physically handle it, and for walking around with the product. The top three users of the product are husbands, mothers, and kids, with husbands being mentioned the most. This suggests that the product may be more popular among men, but is still used by women and children as well. The top three places to use the product are in the house, backyard, and kitchen, which suggests that the product is primarily used for household tasks. This could include picking up trash, moving heavy objects, or reaching high shelves. Based on this data, it seems that the ideal customer profile for this product would be someone who is looking for an easy and convenient way to pick up trash or move heavy objects around the house. This could include busy parents who don't have time to clean up after their kids, or older individuals who may have difficulty lifting heavy objects. To appeal to this customer profile, the company could focus on marketing the product as a convenient and easy-to-use solution for household tasks. They could also consider offering different sizes or models of the product to appeal to different types of customers. Additionally, they could offer tutorials or instructional videos to help customers learn how to use the product effectively.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are grip, grabber, product, claw, case. The most mentioned elements about grip are flimsy(4.17%), break in some place(1.39%).
The top 5 positive reviews are grabber, product, suction, suction cup, handle. The most mentioned elements about grabber are good(1.58%), solid(1.58%).
Cons
grip9.72%
flimsy4.17%
break in some place1.39%
big0.69%
do not stay in well0.69%
hard yo squeeze and to hold0.69%
grabber9.03%
product5.56%
claw4.17%
case3.47%
Pros
grabber10.00%
good1.58%
solid1.58%
convenient1.05%
light1.05%
adjustable to different angle in relation to the0.53%
product8.42%
suction8.42%
suction cup7.89%
handle5.79%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the grip and grabber aspects are the most commonly mentioned cons and pros in the category of Material Lifts. The grip is mentioned as a con in both the vacuum and tip, while the grabber is mentioned as a pro in both the vacuum and Material Lifts. The cons mentioned for the vacuum include grip, grabber, product, claw, and case. This suggests that users may have issues with the grip and grabber functionality, as well as concerns about the overall quality and design of the product. On the other hand, the pros mentioned for the vacuum are primarily focused on the grabber aspect, indicating that users appreciate its ability to securely hold objects. Similarly, the cons mentioned for the tip include grabber, product, suction, suction cup, and handle. This suggests that users may have concerns about the grabber's effectiveness, as well as issues related to suction and handling. To improve product development and selection in this category, it would be beneficial to address the grip-related issues mentioned as cons. This could involve enhancing the grip functionality to ensure a secure and comfortable hold. Additionally, it would be valuable to focus on improving the grabber aspect, as it is mentioned as a pro in both the vacuum and Material Lifts. This could involve enhancing its effectiveness and versatility. Furthermore, it would be helpful to address the concerns related to product quality and design. Ensuring a durable and well-designed product can enhance user satisfaction. Additionally, considering the feedback regarding suction and handling can lead to improvements in these areas. Overall, by addressing the cons mentioned and building upon the pros, product development and selection in the Material Lifts category can be improved to meet user expectations and enhance customer satisfaction.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
fold1
last longer1
lightweight1
others1
rubber tip1

Based on the data provided, it seems that customers are primarily motivated to buy material lifts based on the product description. This makes sense, as material lifts are a specialized product and customers need to know exactly what they're getting before making a purchase. The price is also a significant factor, but it seems that customers are willing to pay more for a product that meets their needs. Some possible reasons why the product description is the top feature could include the fact that customers need to know the weight capacity, lift height, and other technical specifications before making a purchase. Additionally, customers may be looking for specific features such as adjustable legs or a compact design, which would be highlighted in the product description. To optimize an Amazon listing for material lifts, it would be important to focus on creating a detailed and informative product description. This could include bullet points highlighting key features, as well as high-quality images and videos demonstrating the product in use. It may also be helpful to include customer reviews and ratings, as these can provide social proof and help build trust with potential buyers. Finally, pricing should be competitive but not the only focus, as customers are willing to pay more for a product that meets their needs.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
long length4
long
grabber2
grabber strong
grabber work
longer2
longer
strong2
strong
strong person
work2
work
2 pack1
two-pack
2 year ago1
year ago
along time ago1
long time ago
before1
prior to
black handle1
black handle

Analysis of Customer Expectations for Material Lifts: Based on the provided information, it seems that customers have a strong preference for long length in material lifts. This suggests that they require a lifting mechanism that can reach higher heights or accommodate larger loads. Additionally, the mention of "grabber" indicates that customers expect the material lift to have a secure and reliable gripping mechanism to hold the materials in place during lifting. The repeated mention of "longer" suggests that customers desire extended reach or higher lifting capacities. This could be an indication that they often work with materials that require lifting to greater heights or have heavier weights. Therefore, sellers should prioritize developing material lifts that offer increased length and lifting capabilities to meet these customer expectations. Suggestions for Product Development Prioritization: 1. Focus on Extended Reach: Develop material lifts with longer booms or telescopic arms to provide customers with the ability to reach higher heights. This will cater to their need for long length and accommodate their lifting requirements. 2. Enhance Load Capacity: Improve the lifting capacity of material lifts to handle heavier loads. This will address the customer expectation for longer and accommodate their needs for lifting heavier materials. 3. Optimize Grabbing Mechanism: Invest in research and development to create a secure and efficient grabbing mechanism. This will ensure that materials are held firmly during lifting, meeting the customers' expectations for a reliable and safe lifting experience. Marketing Promotion Factors: 1. Highlight Long Length: Emphasize the extended reach of the material lifts in marketing campaigns. Showcase how the product can reach greater heights, enabling customers to work efficiently in various scenarios. 2. Showcase Grabbing Mechanism: Demonstrate the reliability and effectiveness of the grabbing mechanism in promotional materials. Highlight how it securely holds materials in place, providing peace of mind to customers. 3. Emphasize Load Capacity: Promote the lifting capacity of the material lifts, showcasing their ability to handle heavy loads. This will attract customers who require lifting solutions for larger and heavier materials. 4. Customer Testimonials: Incorporate testimonials from satisfied customers who have benefited from the long length, grabbing mechanism, and higher load capacity of the material lifts. This will build trust and credibility among potential buyers. By prioritizing product development based on customer expectations and effectively promoting the key features, sellers can cater to the needs of their target market and gain a competitive edge in the material lifts industry.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Five StarsNov. 2017
Awesome product I use them on RV windshields
Cool gadget!Feb. 2022
My mother needed a little assistance with picking things up off the floor so I purchased this product. She loves it because she’s still able to keep some independence and my dad loves to chase her around with the second lol Nice product
Love the product, Although not mentioned; this particular model (B200) will also work for curve glass installation, to get the equivalent in a name brand will cost 3x the amount. I would like to see a thicker carrying case, but I suppose if your going to cut cost, better to do it in accessories instead of the product. Overall I'm very pleased withmy purchase, I will be purchasing more of these as my name brand cups fail. Curious to see how the brands HD cups work!
Heidi Lyons
Purchased
Works greatJun. 2021
Works great! Used it for Earth Day beach cleanup. Grabbing things was incredibly easy. Very lightweight.
Rebel
Purchased
Five StarsSept. 2018
This thing worked well on a very heavy window...
Sam
Purchased
They worked great out of the box, they looked refurbished and not new, I didnt mind and tested them, they worked great with 24x48 ceramic tile, after a month of use they started to loose pressure faster and faster, yesterday they dropped a tile on me and the installed tile, I'm not sure if the valve is defective or the parts they use are cheap but they are dangerous, the tile does not weigh as much as the max weight for the 10 inch units. Unfortunately the return window closed the 25th of March and I can't return them, the best I can do is relay the message to my brothers and sisters in our industry, my personal experience is that this product is dangerous and the damage will cost way more then what they are worth, so buy an expensive unit that is made in America.
Mendes Family
Purchased
I bet my sister $50 that I'd go around our neighborhood and clean up trash. I am now $50 richer and we go out every month to tidy up the streets around our apartment. These are good to use, very easy and the grippers are way better than I thought. Good for tiny items but open enough for larger things. I do wish the grip was easier to squeeze as it gets tiresome after a while, but overall great! Curious how this will hold up.
good grabbers
Will
Purchased
Nice productOct. 2020
I love how these fold and the pistol grip feels nice in your hand while using. You can pick up small items as well as large. However, they break fast.
SoCaIrish
Purchased
I initially bought two and our installers used them. So I bought two more. Within a month the first two failed. It’s not like the installers didn’t know how to use them. Pay the extra money to get the good ones. Saving a few bucks isn’t worth any type of injury.

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