Passenger Car product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 69
2023/02/03
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.7
Total Reviews
4,622
This insight is based on the data from the best seller products. The top 5 of them are:
Lexani LXUHP-207 Performance Radial Tire - 245/40R18 97W
B07FY7DQ2F
Hankook Kinergy ST (H735) all_ Season Radial Tire-235/75R15 105T
B07BLHX665
Nexen N'Priz AH5 All- Season Radial Tire-185/55R15 82H
B01MCU12K7
Starfire Solarus HT All-Season LT235/85R16 120R Tire
B07Y72NGLS
Hankook Ventus V2 Concept2 (H457) All- Season Radial Tire-225/50R17 98V
B07CR696W7

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the passenger car product in question has a high level of customer satisfaction. With an average rating of 4.7 out of 5 and a total of 4622 reviews, it's clear that many customers have had positive experiences with this product. If you're considering purchasing this product, it's likely that you'll be satisfied with your purchase. However, it's always a good idea to read through some of the reviews to get a better sense of what customers are saying. Additionally, it's important to keep in mind that individual experiences may vary, so it's important to consider your own needs and preferences when making a purchasing decision. Overall, it seems that this passenger car product is a good choice for those in the market for a new car. With high customer satisfaction ratings and a large number of positive reviews, it's clear that many people have had positive experiences with this product.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is wife, the most commonly moment of use is dark night, the most common location is car, the most common behavior is drive . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the majority of users who mention this product are married individuals, with wives being the most frequently mentioned. This suggests that the product may appeal more to families or couples who frequently travel together in a passenger car. The top three places to use the product are all related to driving, with the car being the most frequently mentioned. This indicates that the product is likely used for commuting or long road trips. The top two usages of the product are also related to driving, with "drive" being the most frequently mentioned. This suggests that the product is primarily used to enhance the driving experience. Given this information, it is likely that the customer profile for this product is someone who values comfort and convenience while driving. They may be someone who frequently travels with their family or significant other and wants to make the experience as enjoyable as possible. They may also be someone who spends a lot of time commuting or taking long road trips and wants to make the experience more comfortable. Based on this profile, some suggestions for the customer could be to consider purchasing additional accessories or features that enhance the comfort and convenience of the driving experience. For example, they may want to consider purchasing a car seat massager or a GPS system to make navigation easier. They may also want to consider investing in a more comfortable car seat or upgrading their car's sound system to make the driving experience more enjoyable.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are tire, wheel, tread, ride, tire life. The most mentioned elements about tire are bad(3.90%), eat up one foot deep water puddle(0.35%).
The top 5 positive reviews are tire, ride, wheel, traction, inexpensives tire. The most mentioned elements about tire are good quality(7.43%), good(6.13%).
Automotive > Wheels & Tires > Tires > Passenger Car
Cons
tire54.26%
bad3.90%
eat up one foot deep water puddle0.35%
have little tread leave at 22,000 mile0.35%
leak0.35%
make so much road noise0.35%
wheel10.99%
tread2.48%
ride2.48%
tire life0.71%
Pros
tire44.10%
good quality7.43%
good6.13%
good grip4.01%
good stability in0.12%
ride good in the pouring rain0.12%
ride14.50%
wheel11.20%
traction4.25%
inexpensives tire0.12%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it appears that the tire is the most significant aspect of concern for consumers when it comes to passenger car products. The top 5 cons mentioned are related to the tire, including issues with tread, ride, and tire life. However, it's worth noting that the tire is also the top pro aspect mentioned, indicating that it's an essential component of the product. Other cons mentioned include issues with the wheel, traction, and cost. On the positive side, consumers appreciate the tire's quality and performance, indicating that it's a critical factor in their purchasing decisions. To improve product development and selection, manufacturers should focus on addressing the concerns related to the tire, such as improving tread life and ride quality. Additionally, they should consider offering more affordable options for consumers who are concerned about cost. By addressing these concerns, manufacturers can improve customer satisfaction and increase sales.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others23
spec2
free alignment1
felt on the car1
last a long time1

Based on the data provided, it seems that customers are primarily motivated to buy passenger cars based on the product description. This suggests that customers are looking for detailed information about the car's features, specifications, and performance before making a purchase decision. Price is also an important factor, but it appears to be less important than the product description. This suggests that customers are willing to pay a premium for a car that meets their specific needs and preferences, as long as they have enough information to make an informed decision. Advertising attraction is the least important factor, which suggests that customers are not swayed by flashy ads or marketing gimmicks when it comes to buying a passenger car. To optimize an Amazon listing for a passenger car, it's important to focus on providing a detailed and accurate product description that highlights the car's key features and benefits. This could include information about the car's engine, transmission, fuel efficiency, safety features, and interior amenities. It's also important to include high-quality photos and videos that showcase the car from different angles and highlight its unique features. Finally, pricing should be competitive and transparent, with clear information about any additional fees or charges. By focusing on these key elements, sellers can attract and convert more customers who are looking for a passenger car that meets their specific needs and preferences.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
last long15
last long
last longer
long last9
long last
hold up5
hold-up
hold up
hold up good
3000k5
20k
24k
50k
60k
4 last5
last
100k mile4
40 000 mile
70 000 mile
last 50k mile
over 50k mile
last 50 000 mile3
last 15000 mile
last 30000 mile
last 59k mile
last longer on tire3
tire last
tire last long
last year3
last year
last 4 year
delivery good2
delivery
fast delivery

Based on the mentions of "hold up," "last long," and "long last," it seems that customers have a strong expectation for durability and longevity in their passenger cars. This could be due to the fact that cars are a significant investment for most people, and they want to ensure that their purchase will last them for a long time. To meet these expectations, sellers should prioritize product development that focuses on building cars with high-quality materials and components that can withstand wear and tear over time. This could include using stronger metals for the car's frame, investing in more durable tires, and using high-quality parts for the engine and transmission. In terms of marketing promotion factors, sellers should emphasize the durability and longevity of their cars in their advertising campaigns. They could highlight the car's ability to hold up over time, and emphasize the long-lasting nature of the car's components. Additionally, sellers could offer extended warranties or maintenance plans to give customers peace of mind that their investment will be protected. Overall, it's clear that customers in the passenger car category have high expectations for durability and longevity. By prioritizing product development and marketing efforts that focus on these factors, sellers can better meet the needs of their customers and build a loyal customer base.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

This tire is not a white wall at all, what an upset
Faith Alnutt
Purchased
Will find out how mileage is and longevity is
JoAnn Harris
Purchased
Good buyJan. 2022
Good fit for my car.
Lysa
Purchased
Husband has no issues with the tires. No noise smooth ride.
Jessica
Purchased
Perfect size!Feb. 2021
It was here on time and actually the size I needed , it seems almost impossible to find a tire this size anywhere else. Just wish it would've been a little lower on the price!
Sharpeman
Purchased
Have bought several hankook tires over the years this last set would not balance one was really terrible to the point that it’s unusable-Took to two different shops done road force balance appears to have a belt broke from factory tire is unusable total fail
works wellJun. 2021
perfect
Nice!! put on my hot rod!!
Tough Grader
Purchased
Will get again.
B. Emerick
Purchased
The manufacture DOT stamp was burned off the side of the tire in an attempt to hide the build date. However, milestar has a stamp on the inside of the tire that states the build date as : January 2012. They are 7 years old! I would have had no idea except for one little fail safe...... NO one will install a tire over 5 years old around here! If the deal is too good to be true, it always is. Buy at your own risk.

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