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Pastries & Bakery product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 11
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.2
Total Reviews
6,149
This insight is based on the data from the best seller products. The top 5 of them are:
7Days Soft Croissant, Peanut Butter & Chocolate (12 Pack), Breakfast Pastry, Individually Wrapped On The Go Snack, Non-GMO (Pack of 12)
B07MTPS4Q7
ThinSlim Foods Keto Bagel and Keto Bread Bundle | Everything-Inside Bagels 2pack + Plain Bread 2pack (4 Packs Total)
B09DBZTXZ3
Special K Pastry Crisps, Cookies and Crème, 5.28 oz, 12 Crisps (Pack of 8, 96 crisps)
B0813X28T1
Nostalgia MyMini Personal Electric Bundt Cake Maker
B0BN2CYGX9
Nostalgia Coca-Cola Sandwich Maker with Beverage Cooler Bag, Non-Stick Panini Press with Lock Feature, Peace and Harmony
B0B4BGS8FB

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the average rating for pastries and bakery products in the Amazon BSR (Best Sellers Rank) category is 4.19. This indicates that customers generally have a positive satisfaction level with these products. Additionally, with a total of 6149 reviews, it suggests that there is a significant number of customers who have purchased and reviewed these items. Considering the high average rating and the substantial number of reviews, it can be inferred that customers are generally satisfied with the pastries and bakery products in this category. This level of satisfaction could be attributed to factors such as the quality, taste, freshness, and variety of the products available. Based on this information, my advice would be to continue focusing on maintaining the quality and variety of the pastries and bakery items offered. It would also be beneficial to encourage customers to leave reviews, as positive feedback can help attract more potential buyers. Additionally, monitoring customer feedback and addressing any concerns or issues promptly can further enhance customer satisfaction and loyalty. Overall, the data suggests that the pastries and bakery products in the Amazon BSR category are well-received by customers, and by maintaining a high standard of quality and addressing customer needs, businesses can continue to thrive in this competitive market.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is family, the most commonly moment of use is christmas, the most common location is new orleans, the most common behavior is gift give . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, we can draw several conclusions about the usage and preferences of the product in the category of Pastries & Bakery. Firstly, it is evident that family, kids, and husbands are the top three users of this product. This suggests that the product is popular among families and is likely enjoyed by both children and adults. The high number of mentions for family and kids indicates that this product may be seen as a family-friendly option, appealing to a wide range of age groups. Secondly, the top three places where this product is commonly used are New Orleans, cafes, and houses. The significant number of mentions for New Orleans suggests that the product may have a strong association with the city, either due to its origin or popularity within the local community. The mentions of cafes indicate that this product is often enjoyed in a social setting, while the mentions of houses suggest that it is also commonly consumed at home. Lastly, the two primary usages of the product are as a gift and as a snack. The high number of mentions for gift-giving indicates that this product is likely considered a desirable present, possibly for special occasions or as a token of appreciation. The mentions of snack usage suggest that it is also enjoyed as a quick and convenient treat. Based on these findings, we can suggest a customer profile for this product. The ideal customer for this Pastries & Bakery item would be someone who values family time and seeks products that can be enjoyed by both children and adults. They may have a preference for indulgent treats that can be shared with loved ones. This customer is likely to be located in or have a connection to New Orleans, appreciating the local culture and flavors. They may enjoy visiting cafes and socializing over food. Additionally, they may have a tendency to give thoughtful gifts, considering this product as a suitable option for special occasions. To further cater to this customer profile, it would be beneficial to focus marketing efforts on emphasizing the family-friendly nature of the product, highlighting its versatility as both a gift and a snack. Collaborating with local businesses in New Orleans, such as cafes or specialty stores, could help increase visibility and reach the target audience. Additionally, offering customizable packaging or gift options could enhance the product's appeal as a thoughtful present.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are bun, bagel, texture, taste, bread. The most mentioned elements about bun are burn(1.68%), do not fit(1.05%).
The top 5 positive reviews are taste, flavor, texture, product, cooky. The most mentioned elements about taste are good(16.35%), tasty(1.30%).
Cons
bun13.84%
burn1.68%
do not fit1.05%
stick1.05%
burnt0.63%
burn on the edge0.42%
bagel9.43%
texture9.22%
taste5.87%
bread3.56%
Pros
taste18.09%
good16.35%
tasty1.30%
decadent0.14%
enjoy0.14%
not bad at0.14%
flavor13.46%
texture7.67%
product4.49%
cooky4.49%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the category of Pastries & Bakery has a mixed sentiment. The top con aspect mentioned most is bun, followed by bagel, texture, taste, and bread. On the other hand, the top pro aspect mentioned most is taste. The cons mentioned suggest that customers are not satisfied with the quality of the bun and bagel, as well as the texture and taste of the products. This could be due to a variety of factors, such as the ingredients used, the baking process, or the storage conditions. However, the fact that taste is the top pro aspect mentioned suggests that there are products within this category that are meeting customer expectations in terms of flavor. To improve product development and selection, it may be helpful to focus on improving the quality of the bun and bagel, as well as the texture and taste of the products overall. This could involve experimenting with different ingredients, baking techniques, and storage methods. Additionally, it may be helpful to conduct market research to better understand customer preferences and identify areas for improvement. By addressing these issues, it may be possible to increase customer satisfaction and improve the overall sentiment towards the Pastries & Bakery category.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others7
rating2
100 count1
come with a bladder1
ingredient seem good then others1

Based on the data provided, it seems that customers are primarily motivated to buy pastries and bakery products based on the product description. This suggests that customers are looking for detailed information about the product, such as ingredients, nutritional information, and preparation instructions. Other factors that may influence customer buying decisions include advertising attraction and brand reputation, although these are mentioned less frequently. Customers may be drawn to visually appealing advertisements or may have a preference for certain brands based on past experiences or recommendations. To optimize Amazon listings for pastries and bakery products, it is important to focus on creating detailed and informative product descriptions. This can include highlighting key ingredients, nutritional information, and any unique features or preparation methods. Additionally, using high-quality images and engaging advertising can help to attract customers and build brand reputation. Finally, it may be helpful to solicit customer reviews and feedback to further improve product descriptions and optimize listings over time.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
more full8
more filling
cheap5
cheap
good5
good
more5
more
more crisp4
crispier
big3
big
flavor3
flavor
low price3
price low
low price
more vanilla flavor3
more cinnamon flavor
more everything flavor
more flavor
slot big3
slot big
big open slot

Based on the customer expectations mentioned, it seems that customers in the Pastries & Bakery category are looking for products that are full, cheap, and good. The fact that "more full" was mentioned the most suggests that customers are looking for pastries and baked goods that are substantial and filling. This could mean that sellers should focus on creating products that are more substantial, such as pastries with more filling or larger portions. The mention of "cheap" suggests that customers are also looking for affordable options. This could mean that sellers should focus on creating products that are priced competitively, or offer promotions and discounts to attract customers. Finally, the mention of "good" suggests that customers are looking for high-quality products. This could mean that sellers should focus on using high-quality ingredients and ensuring that their products are fresh and delicious. In terms of product development prioritization, sellers should focus on creating products that are both full and good, as these were the most frequently mentioned expectations. Additionally, sellers should consider offering affordable options, such as smaller portions or lower-priced items, to meet the expectation of cheapness. In terms of marketing promotion factors, sellers should focus on highlighting the quality and fullness of their products, as well as any affordable options they offer. They could also consider offering promotions or discounts to attract customers who are looking for cheap options. Finally, sellers should ensure that their products are visually appealing and well-presented, as this can help attract customers and increase sales.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Amy
Purchased
Worth itApr. 2022
First off, let's not get ahead of ourselves here. They're zero net carbs so of course they're not going to taste like regular bagels lol. But for my fellow peeps out there suffering through the keto diet, they're totally worth it. I'm getting a slight cardboardy flavor, but drenched in enough cream cheese and possibly some bacon, they're doable for sure and they're soft so that's nice. Not crazy about the price but this wouldn't be america if the healthy option didn't cost an arm and a leg.
Faith Dalton
Purchased
DRY DRY DRYSept. 2022
Aweful!! After 2 bites it is so dry I could not continue eating and just threw it away. I would not recommend unless you like extremely dry and flavorless food.
These are yummy and very filling. I won't need a non-Keto bagel again.
NVLibrarian
Purchased
These are the worst! Flavorless, dry, substandard bread, that happens to be shaped like a bagel. I had no huge expectations since it’s Keto….but BLECH!
Terry Johnson
Purchased
No!Sept. 2022
Tastes like cardboard
MoldedMar. 2022
This product was delivered and there was mold all over them
BagelsOct. 2022
I Love these bagels, I need them shipped to my residence, no postal service here. Love the way they taste.
Robert B.
Purchased
MoldySept. 2022
I should have paid attention to the reviews. I just wasted $11 + on moldy, uneatable food. I will be putting these in the waste. This appears to be a product that should not take close to two weeks to deliver, or not sold period. Hence, absolutely does not warrant any stars, but I am supposed to use a star so one but needs to be subtracted.
Mom of 6
Purchased
If you are eating low carb, DO NOT BUY. Zero carb is a terrible name when each serving has 14 carbs. Didn’t even try them because of the carbs. BUYER BEWARE
ML
Purchased
Taste awfulMay 2022
I was so excited to try but could not stomach one. I eat a lot of keto foods and sugar free treats but the taste was just awful.

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