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Personnel Lifts product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 13
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.6
Total Reviews
84
This insight is based on the data from the best seller products. The top 5 of them are:
Sandusky Buddy Products Blueprint Hanging Clamps, 24" Sheets, Aluminum, Set of 6 (8006-5)
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DAZONE Manual Hydraulic Scissors Lift Table Carts - 770 lb Max Load Capacity, High-Lift Double-Scissor, Hydraulic Foot Pump, Blue TAD35 for Lifting and Transporting Loads in Warehouse
B07FLZTPT2
Hydraulic Lift Cart 1000lb Cap. 11" to 34.5" Lift Height 32" x 20" Platform Pake Handling Tools
B0757K2CD9
Vestil CA-40-2 Manual Carousel, 2000 lbs Capacity, 40" Outer Diameter, 2" Height
B09329L11J
Stratus Extra Wide Commercial Grade Open Center Portable Mid Rise Electric Safety Lock Release Scissor Lift SAE-MS9000X (220V)
B09BDFVZXX

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the average rating for personnel lifts on Amazon is 4.58 out of 5, which indicates a high level of customer satisfaction. With a total of 84 reviews, it suggests that there is a decent amount of feedback available for potential buyers to make informed decisions. The high average rating suggests that customers are generally pleased with the personnel lifts in this category. It implies that the majority of customers have had positive experiences with their purchases, finding the lifts to be reliable, efficient, and meeting their needs. Considering the high customer satisfaction, my advice would be to continue providing excellent products and service to maintain this positive reputation. It would also be beneficial to encourage customers to leave reviews after their purchase, as this can help build trust and attract more potential buyers. Additionally, it would be helpful to analyze the feedback provided in the reviews to identify any common issues or areas for improvement. This can help in further enhancing the product and addressing any concerns that customers may have. Overall, the data suggests that the personnel lifts in this category have been well-received by customers, indicating a positive customer satisfaction level. By maintaining the quality of the product and addressing customer feedback, it is likely that the success and positive reputation will continue to grow.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is mother, the most commonly moment of use is everyday, the most common location is shop, the most common behavior is ride the lift . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the top three users of the personnel lift are the mother, husband, and wife, with the mother being mentioned the most. This suggests that the product is likely used by individuals within a household setting. It's interesting to note that the husband and wife have an equal number of mentions, indicating that both genders find value in using the personnel lift. In terms of the top three places to use the product, the shop is mentioned twice, suggesting that the personnel lift is commonly utilized in a workshop or similar environment. The backyard is mentioned once, indicating that it may also be used for outdoor tasks. Additionally, one mention suggests using the lift by the bed side, which could imply that it has some medical or accessibility applications. Regarding the top two usages of the product, riding the lift is mentioned twice, indicating that it is primarily used for transportation purposes. The mention of business suggests that the personnel lift may also be utilized in commercial or professional settings. Based on this analysis, the customer profile for the personnel lift could be individuals who require a versatile lifting solution for both household and professional use. The product seems to cater to a wide range of users, including mothers, husbands, and wives, suggesting that it appeals to a diverse customer base. To further understand the customer profile, it would be beneficial to gather more data on the specific needs and preferences of these users, as well as their age range and occupation. This information can help tailor marketing strategies and product features to better meet the requirements of potential customers.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are wheel, bent rear wheel, wing nob and clip, caster wheel, hang clamp. The most mentioned elements about wheel are brake with one wheel is brake on the inside of the wheel(5.26%), wonky(5.26%).
The top 5 positive reviews are cart, product, quality, lift table, table. The most mentioned elements about cart are adjustable(6.25%), allow me to raise the urn etc to the height of the pedestal(6.25%).
Cons
wheel10.53%
brake with one wheel is brake on the inside of the wheel5.26%
wonky5.26%
bent rear wheel5.26%
wing nob and clip5.26%
caster wheel5.26%
hang clamp5.26%
Pros
cart18.75%
adjustable6.25%
allow me to raise the urn etc to the height of the pedestal6.25%
lift it on the pedestal6.25%
solid6.25%
product12.50%
quality12.50%
lift table6.25%
table6.25%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the most commonly mentioned con aspect in the category of Personnel Lifts is the wheel, accounting for 10.53% of the mentions. The top five cons mentioned are the wheel, bent rear wheel, wing nob and clip, caster wheel, and hang clamp. On the other hand, the top pro aspect mentioned most is the cart, accounting for 18.75% of the mentions. From this information, we can conclude that the wheel-related issues are a significant concern for users of Personnel Lifts. This includes problems such as bent rear wheels, issues with wing nob and clip, caster wheel, and hang clamp. These cons suggest that there may be some durability and functionality issues with the wheels and related components of these lifts. On the positive side, the cart aspect is mentioned as a pro, indicating that users appreciate the convenience and mobility provided by the cart feature in Personnel Lifts. To improve product development and selection in this category, it would be beneficial to address the wheel-related cons. Manufacturers should focus on improving the quality and durability of the wheels, ensuring they can withstand regular use and potential stress. Additionally, attention should be given to the design and functionality of components like wing nob and clip, caster wheel, and hang clamp to enhance user experience and minimize any potential issues. Furthermore, it would be helpful to gather more specific feedback from users regarding the cons mentioned, such as the specific problems with the wheel or the reasons behind the negative mentions of the cart, product, quality, lift table, and table. This feedback can guide further improvements and help in selecting the most suitable products for customers' needs. Overall, by addressing the mentioned cons and building upon the appreciated pro aspects, manufacturers can enhance the quality, functionality, and user satisfaction of Personnel Lifts.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
heavy duty1

Based on the information provided, it seems that customers are buying a personnel lift product. The product description is the top feature that motivates buyers to make a purchase. This suggests that customers are looking for detailed information about the product before making a decision. Some possible reasons why the product description is so important could be that customers want to know the specifications, features, and benefits of the product. They may also want to compare it to other similar products to make an informed decision. To optimize the Amazon listing for this product, it would be important to focus on creating a detailed and informative product description. This could include highlighting the key features and benefits of the product, providing technical specifications, and including high-quality images and videos. Additionally, it may be helpful to include customer reviews and ratings to build trust and credibility with potential buyers.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
seatbelt1
seat belt
elevate foot1
raise up half foot
hang remote from adjustable handle1
hang remote from adjustable handle

Analysis of Customer Expectations for Personnel Lifts: Based on the customer feedback, there are a few key expectations for personnel lifts in this category. These include the presence of seatbelts, the ability to elevate one's foot, and the option to hang the remote from an adjustable handle. Let's delve into each expectation and provide some suggestions for sellers regarding product development prioritization and marketing promotion factors. 1. Seatbelt: The mention of seatbelts indicates that safety is a significant concern for customers. To meet this expectation, sellers should prioritize the development of personnel lifts with robust and reliable seatbelt systems. Additionally, they should ensure that the seatbelts are easily adjustable, comfortable, and meet safety standards. Emphasizing the safety features of the product in marketing campaigns can help build trust and attract safety-conscious customers. 2. Elevate Foot: The customer's mention of elevating the foot suggests that comfort and ergonomics are important considerations. Sellers should focus on developing personnel lifts that offer adjustable footrests or platforms, allowing users to find a comfortable position while working at heights. Highlighting the ergonomic features and benefits in marketing materials can help differentiate the product and appeal to customers seeking enhanced comfort during operation. 3. Hang Remote from Adjustable Handle: This customer expectation indicates a desire for convenience and ease of use. Sellers should consider incorporating features that allow the remote control to be securely attached to an adjustable handle, making it easily accessible for the operator. This can improve efficiency and reduce the risk of misplacing the remote. Promoting this feature as a time-saving and user-friendly aspect of the product can attract customers who value convenience and practicality. Product Development Prioritization Suggestions: - Focus on enhancing safety features, such as improving seatbelt systems and incorporating additional safety mechanisms. - Invest in ergonomic design elements, such as adjustable footrests or platforms, to improve user comfort during operation. - Explore innovative solutions for remote control storage and accessibility, such as integrating a dedicated holder or attachment mechanism. Marketing Promotion Factors Suggestions: - Emphasize the safety features of the personnel lifts, highlighting the importance of seatbelts and other safety mechanisms. - Showcase the ergonomic design elements, emphasizing the comfort and convenience they provide to operators. - Highlight the practicality and time-saving benefits of the adjustable handle with a remote control holder, emphasizing the ease of use and improved efficiency. By addressing these customer expectations and incorporating the suggested product development prioritization and marketing promotion factors, sellers can better meet the needs of their target audience and differentiate their personnel lifts in the market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Exactly what I expected. Great quality.
AC&E Electric
Purchased
Good product.Aug. 2015
Very adequate, fine product.
Chris Greene
Purchased
Great productAug. 2020
Works just like the original.
convenienceFeb. 2019
this lift table carts is very convenient. you can move it and go wherever you wanna go. if you wanna buy life carts , you should give Dazone manual Hydraulice scissors lift table carts.
cragarman
Purchased
Seams to work well and durable unit. Time will tell if it lasts.
Steve Hansen
Purchased
The product arrived with several scrapes and scratches. Two on corners of the table top, and more on the handle. The scrapes and scratches are about what would be expected after the cart is used in a warehouse environment for a while. .... So, it is basically in "used" condition. If this was a consumer product, it would be returned. Functionally, it works. I will use this to move tools around the shop, and to&from vehicles. And occasionally to move a heavy piece of furniture...
Edwin H.
Purchased
Product performs as advertised and is extremely sturdy. Unfortunately, we discovered, much to our surprise and disappointment, that our daughter simply cannot move herself around on the floor to get positioned on the seat of this lift and we can't help her enough to accomplish that. This is true even on a polished wood floor. We tried to get her on from the side but that does not work. The side approach might work if the seat was tapered on the sides as it is on its front edge. My one-star rating is not on the product so much as this experience over all. The failure is on us. I would be sending this back, but the return window closed in February.
A LifesaverJan. 2023
My wife has MS and has no control over one of her legs. She frequently falls when transferring between her scooter to a chair, bed or toilet. I bought this device as a precaution a few years ago but as her condition deteriorates, it has literally been a lifesaver. She is too heavy for me to lift but generally, she can sit up and get on this lift. It takes a bit of arranging to align the lift next to the scooter so she can slide over but we get it done every time. On rare occasions she is unable to get herself into position to get onto the lift and I have had to call EMS to help her get up, but those calls are rare. I have introduced physical therapists and doctors to this device which they do not seem to know about and all are intrigued.
Danny T.
Purchased
The person who I bought this for doesn't have to call the fire department anymore to help her get up off of the floor.
The quality of every component is top notch and well thought out. I am a C6-C7 quadriplegic and almost 59 years old. I have been paralyzed for 36 years so my shoulders are worn out. I used to climb back into my chair when I fell out. Then I found it easier to drag my chair over to my bed and climb into bed. After wear and age caught up to me I needed help but live alone. I found this lift November 2020 and knew it was what I needed. I spoke to the company that builds it and even the inventor. I received my machine in a week but never needed in the first 15 months. So it sat ready to use with a fully charged battery till lastnight when I lost my balance and fell. I have my indeelift next to my bed as at my level of disability it’s easier to transfer from the indeelift to the bed. I had a couple of failed attempts to raise myself without sliding off the seat, till I remembered I had ordered the optional seat belts and they were in a pouch hanging on the indeelift. I clipped them in place and then had no problem lifting myself up the full height (21”s) without my legs pulling me off the seat. My only advice is make sure you order the seat belts. It’s not something you can do later, as it includes brackets built into the indeelift to clip them to. Even if you don’t think you will need them now, you will probably need them one day. If I was the manufacturer, I’d make them standard and raise the price to pay for them. In my case the machine wouldn’t help me independently without them and that was the purpose of this purchase. Simply the best product for independent living for a paralyzed person since the motorized wheelchair . I would have saved a lot of wear on my shoulders if only this wonderful product was available to me 36 years ago. Add the seat belts as standard and I’d give it 10 stars. Thank you, sir.

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