Photo Albums, Frames & Accessories product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 13
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.5
Total Reviews
19,043
This insight is based on the data from the best seller products. The top 5 of them are:
Americanflat 22x28 Poster Frame in Mahogany - Composite Wood with Polished Plexiglass - Horizontal and Vertical Formats for Wall with Included Hanging Hardware
B08JMG7NDD
MCS Gallery Foundation Poster Frame, Brass, 16 x 20 in
B09255N9JX
upsimples 16x20 Picture Frame Set of 5,Display Pictures 11x14 with Mat or 16x20 Without Mat,Wall Gallery Poster Frames,White
B0874RYMVK
Americanflat 11x11 Picture Frame in Light Wood - Displays 8x8 With Mat and 11x11 Without Mat - Composite Wood with Shatter Resistant Glass - Horizontal and Vertical Formats for Wall
B09LFW5P1F
RPJC 6x8 inch Picture Frame Made of Solid Wood and High Definition Glass Display Pictures for Table Top Display and Wall Mounting Photo Frame Dark Brown
B0856SVZBY

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the average rating for products in the category of Photo Albums, Frames & Accessories on Amazon is 4.53 out of 5. This indicates a relatively high level of customer satisfaction. Additionally, with a total of 19,043 reviews, it suggests that there is a significant number of customers who have purchased and reviewed products in this category. The high average rating suggests that customers are generally pleased with the quality and performance of the photo albums, frames, and accessories they have purchased. This level of satisfaction is a positive indicator for potential buyers who are considering purchasing products in this category. Based on this information, my advice would be to continue providing high-quality products and maintaining a focus on customer satisfaction. It would also be beneficial to encourage customers to leave reviews, as positive reviews can help attract more potential buyers. Additionally, monitoring customer feedback and addressing any concerns or issues promptly can further enhance customer satisfaction and loyalty.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is son, the most commonly moment of use is christmas, the most common location is wall, the most common behavior is gift give . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the majority of users who are interested in this product are parents or family members who are looking to display photos of their children. The top three terms used to refer to the users are "son," "daughter," and "kid," which suggests that the product is primarily marketed towards families with young children. In terms of where the product is most commonly used, the top three locations are "wall," "office," and "room." This suggests that the product is primarily used for home decor purposes, but it may also be used in professional settings such as offices. The top two uses of the product are "gift give" and "hang," which suggests that the product is often given as a gift and is intended to be hung on a wall or displayed in some other way. Based on this data, it seems that the ideal customer profile for this product is a parent or family member who is looking for a way to display photos of their children in a decorative and meaningful way. They may be interested in giving the product as a gift to other family members or friends, and they are likely to be interested in home decor and design. To appeal to this customer profile, it may be helpful to focus marketing efforts on the sentimental value of the product and its ability to help families create meaningful displays of their memories. Additionally, highlighting the product's versatility and ability to be used in both home and professional settings may help to broaden its appeal.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are frame, plexiglas, glass, plastic, corner. The most mentioned elements about frame are flimsy(5.29%), cheap plastic(4.46%).
The top 5 positive reviews are frame, frame look, quality, picture frame, look. The most mentioned elements about frame are good quality(10.37%), solid(9.73%).
Cons
frame35.27%
flimsy5.29%
cheap plastic4.46%
break3.14%
cheap3.05%
solid1.32%
plexiglas4.73%
glass4.46%
plastic4.01%
corner3.05%
Pros
frame45.94%
good quality10.37%
solid9.73%
good9.62%
bulky3.70%
look appealing1.59%
frame look8.26%
quality6.32%
picture frame4.39%
look2.97%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the most frequently mentioned con aspect in the category of Photo Albums, Frames & Accessories is the frame itself, accounting for 35.27% of the mentions. The top five cons mentioned are frame, plexiglas, glass, plastic, and corner. On the other hand, the top pro aspect mentioned most is the frame, accounting for 45.94% of the mentions. From this information, we can conclude that the frame is a significant factor in both positive and negative aspects of this category. It appears that customers have mixed opinions about frames, with some appreciating their presence and others expressing concerns about various materials and aspects related to frames, such as plexiglas, glass, plastic, and corners. To improve product development and selection in this category, it would be beneficial to focus on addressing the cons related to frames. This could involve exploring alternative materials for frames that are more durable, visually appealing, and less prone to damage. Additionally, considering customer feedback regarding plexiglas, glass, plastic, and corners, manufacturers could invest in improving the quality and design of these components to enhance customer satisfaction. Furthermore, it would be valuable to conduct further research and analysis to understand the specific issues customers have with frames, such as the frame look, quality, and picture frame. By gaining a deeper understanding of these concerns, companies can tailor their product offerings to better meet customer expectations and preferences. Overall, by addressing the cons related to frames and incorporating customer feedback into product development, companies in the Photo Albums, Frames & Accessories category can enhance the overall customer experience and satisfaction.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others23
size2
4x6 frame1
6x8 " mat1
arrive on the 24th1

Based on the data provided, it seems that customers primarily buy products in the Photo Albums, Frames & Accessories category due to the product description, followed closely by price. The product description being the top feature suggests that customers value detailed information about the product, such as its features, dimensions, materials used, and any unique selling points. A well-written product description can help customers make informed purchasing decisions and understand the value the product offers. To optimize Amazon listings based on this data, here are a few suggestions: 1. Focus on creating compelling and informative product descriptions: Ensure that your product descriptions are detailed, accurate, and highlight the key features and benefits of the product. Use clear and concise language to convey the value proposition effectively. 2. Use high-quality images: Include multiple high-resolution images that showcase the product from different angles. This will help customers visualize the product and make it more appealing. 3. Highlight competitive pricing: Emphasize any discounts, promotions, or competitive pricing to attract price-conscious customers. Consider offering bundle deals or discounts for multiple purchases to encourage higher sales. 4. Leverage customer reviews: Encourage customers to leave reviews and ratings for your products. Positive reviews can build trust and credibility, influencing potential buyers to make a purchase. 5. Optimize keywords: Conduct keyword research to identify relevant and popular search terms related to your product category. Incorporate these keywords strategically in your product title, description, and bullet points to improve visibility in search results. Remember, continuously monitoring customer feedback and adapting your listing based on customer preferences and market trends is crucial for ongoing success.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
decent quality28
good quality
high quality
decent quality
good in quality
glass20
glass
non glass
real glass
use glass
good18
good
frame13
frame
frame same
big frame
large frame
match frame
good frame11
good frame
good quality frame
nicer frame
decent quality frame
frame good quality
heavier sturdier9
more sturdy
slightly more sturdy
sturdier
more9
more
cheap6
cheap
price cheap
durable6
durable
frame wider5
wider frame
frame big
narrower frame

Based on the customer expectations mentioned, it seems that customers are primarily looking for photo albums, frames, and accessories that are of decent quality and made of glass. Additionally, customers are looking for products that are generally considered "good" in terms of their overall quality and functionality. To meet these expectations, sellers in this category should prioritize product development that focuses on creating high-quality photo albums, frames, and accessories that are made of glass. This could include using high-quality materials, such as tempered glass, to ensure that the products are durable and long-lasting. In terms of marketing promotion factors, sellers should focus on highlighting the quality and durability of their products, as well as their use of glass. This could include showcasing the materials used in the products, as well as highlighting any special features or benefits that the products offer. Overall, by prioritizing product development that meets customer expectations for quality and glass materials, and by focusing on marketing promotion factors that highlight these features, sellers in this category can better meet the needs of their customers and stand out in a crowded market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Sarah W.
Purchased
Just opened outer box and only had 6 of the 10 I ordered. Marked as “like new”- hardly….broken glass and missing 4 frames. Ridiculous!
Mitzi Taylor
Purchased
Great framesJul. 2022
Love these frames. Sturdy, easy to use. Love.
M. Sullivan
Purchased
Very nice!Sept. 2022
I’m very pleased with theses.
Alina
Purchased
LovedSept. 2022
I placed my daughter's 1st birthday photos in these frames and used it as table decor at her party. Everyone loved it!
Tim Long
Purchased
Have greatgrandkids pictures around my office and just found out I and getting my 11th great grandchild so I needed a 2nd batch
Matt V.
Purchased
Perfect for project
NYtoFL girl
Purchased
Some of the clips in the back were upside down on a couple of them but overall they served their purpose.
I got the navy ones. I love they have the flap on the back so I can choose to hang them or set them on a desk
cd03
Purchased
These are great frames for the money. Mine did come with glass, and the mats were nice, although I didn't need them.
PEN
Purchased
It was driving me crazy that these little specks were appearing on my white photos. I tried cleaning the glass, but I figured out it was pressure points from the clasps that hold the back panel in place. I had to put paper towels in between the picture and the back panel and that seemed to help.

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