Plant-Based Yogurt product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
3.7
Total Reviews
537
This insight is based on the data from the best seller products. The top 5 of them are:
"Better Than Yogurt" Make At Home Mix (Dairy and Soy Free!) (Vanilla, 3-Pack)
B083DHF5CN
Hälsa Organic Oatgurt Oat Milk Yogurt, Plain, 5.3 Ounce (Pack of 8), Dairy Free, Prebiotics and Probiotics, Whole Grain Oats, Plant Based, Vegan
B095MBR832
Shahia Brand Goats Milk Strained Labneh (Yogurt Balls) in Oil, 2-Pack 425g Jars (Spicy)
B08XYC75NK
Siggis Strained Non-Fat Yogurt, Strawberry, 5.3 Ounce (Pack of 12)
B07BDRW512
Cultures for Health Vegan Yogurt Starter Culture | 4 Packets Direct-Set Dairy Free Yogurt Starter | Make Creamy Drinkable Yogurt from Soy Milk & Other Plant Based Milk | Vegan Probiotic for Gut Health
B012PNMB7O

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, the average rating for the plant-based yogurt in question is 3.73 out of 5. This indicates a moderate level of customer satisfaction. With a total of 537 reviews, it seems that a significant number of customers have shared their opinions on this product. Considering the average rating, it suggests that while some customers are satisfied with the plant-based yogurt, there may be room for improvement. It would be beneficial to analyze the reviews in more detail to understand the specific aspects that customers appreciate and those that they find lacking. To enhance customer satisfaction, it would be advisable for the brand to focus on addressing any common concerns or issues raised by customers in their reviews. This could involve improving the taste, texture, or overall quality of the product. Additionally, actively engaging with customers by responding to their feedback and addressing their concerns can help build trust and loyalty. Furthermore, it would be beneficial for the brand to conduct market research and gather insights on customer preferences and expectations in the plant-based yogurt category. This information can guide product development and help create a more appealing and satisfying offering. Overall, while the average rating suggests a moderate level of customer satisfaction, there is an opportunity for improvement. By actively listening to customer feedback, addressing concerns, and staying attuned to market trends, the brand can work towards enhancing customer satisfaction and establishing a stronger presence in the plant-based yogurt category.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is friend, the most commonly moment of use is every single week, the most common location is fridge, the most common behavior is gurt . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it is evident that the top three users of the plant-based yogurt product are friends, family, and husbands. This suggests that the product is popular among individuals who share close relationships and enjoy sharing their experiences with loved ones. When it comes to the usage of the product, the top three places mentioned are the fridge, oven, and freezer. This indicates that customers prefer storing the yogurt in these locations, possibly to maintain its freshness and extend its shelf life. Furthermore, the most frequently mentioned usage of the product is "gurt," which could refer to consuming the yogurt as is, either as a snack or as part of a meal. Additionally, a few customers mentioned using the yogurt in their instant pot, suggesting that it can be incorporated into various recipes and cooking methods. Based on this analysis, we can suggest that the customer profile for this plant-based yogurt product is likely health-conscious individuals who prioritize sharing their experiences with close friends, family, and their spouse. These customers are likely to store the yogurt in their fridge, oven, or freezer, indicating a desire for convenience and freshness. They also enjoy consuming the yogurt as a standalone snack or incorporating it into their cooking, as evidenced by the mentions of using it in an instant pot. To cater to this customer profile, the brand could focus on promoting the product's health benefits, emphasizing its versatility in various recipes, and encouraging customers to share their experiences with loved ones. Additionally, providing storage tips and recipe ideas that utilize the fridge, oven, and freezer could further enhance the customer experience.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are product, yogurt, instruction, texture, fourth envelope of culture. The most mentioned elements about product are come apart(4.00%), contaminate with yeast(4.00%).
The top 5 positive reviews are yogurt, taste, product, taste of, consistency. The most mentioned elements about yogurt are creamy(4.76%), delicious(3.17%).
Cons
product32.00%
come apart4.00%
contaminate with yeast4.00%
do not culture my homemade , cook and cool non dairy milk4.00%
do not work with almond milk4.00%
do not work with commercial almond milk4.00%
yogurt12.00%
instruction8.00%
texture4.00%
fourth envelope of culture4.00%
Pros
yogurt20.63%
creamy4.76%
delicious3.17%
best tasting1.59%
develop a tart flavor1.59%
easy to digest1.59%
taste9.52%
product6.35%
taste of4.76%
consistency3.17%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the Plant-Based Yogurt category has both positive and negative aspects. The top pro aspect mentioned most is yogurt, which suggests that consumers appreciate the taste and texture of the product. However, the top con aspect mentioned most is product, which could indicate that there are issues with the overall quality or consistency of the yogurt. Looking at the top 5 cons mentioned, it appears that there are several areas for improvement. The instruction, texture, and taste of the yogurt are all mentioned, which suggests that consumers may be struggling to get the desired results from the product. Additionally, the fourth envelope of culture is mentioned, which could indicate that there are issues with the packaging or instructions. To improve the Plant-Based Yogurt category, it may be helpful to focus on addressing these specific concerns. For example, providing clearer instructions or more detailed information about how to use the product could help consumers achieve better results. Additionally, improving the texture and taste of the yogurt could help to increase overall satisfaction with the product. Overall, it seems that there is potential for growth and improvement in the Plant-Based Yogurt category. By addressing the concerns mentioned by consumers and focusing on developing high-quality products, it may be possible to increase customer satisfaction and drive sales in this market.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
description1

Based on the data provided, it seems that customers are primarily motivated to buy plant-based yogurt due to the product description and recommendations from friends. The fact that the product description is mentioned 50% of the time suggests that customers are looking for detailed information about the product before making a purchase. This could include information about the ingredients, nutritional value, and taste. To optimize an Amazon listing for plant-based yogurt, it would be important to focus on creating a detailed and informative product description. This could include highlighting the key features and benefits of the product, as well as providing information about the ingredients and nutritional value. Additionally, it may be helpful to include customer reviews and ratings to provide social proof and build trust with potential buyers. Finally, leveraging social media and influencer marketing could be an effective way to generate recommendations from friends and increase visibility for the product.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
1 % by weight1
1 % by weight
add own sweetener and1
look into other sweetener
add subscribe & save1
subscribe save
additional boost1
boost
app easy to use1
easy to use
big package1
big packet
bulk packaging discount1
bulk packaging with less packaging material
cost less1
less expense
direction good1
good direction
do not have stevia1
no stevia or sweetener

Analysis of Customer Expectations for Plant-Based Yogurt: Based on the customer feedback provided, there are a few key expectations for the Plant-Based Yogurt category. Let's break them down and provide some suggestions for product development prioritization and marketing promotion factors: 1. 1% by weight: One customer mentioned the desire for the product to contain 1% of a specific ingredient by weight. This suggests that customers are looking for a specific level of ingredient inclusion in their plant-based yogurt. To address this expectation, sellers should consider offering a range of options with varying ingredient percentages to cater to different preferences. This could involve developing different product variants or clearly labeling the ingredient percentages on the packaging. 2. Add own sweetener: Another customer mentioned the desire to add their own sweetener to the yogurt. This indicates that customers value customization and control over the sweetness level of their yogurt. To meet this expectation, sellers could consider offering unsweetened or minimally sweetened options, along with providing suggestions or recipes for customers to add their preferred sweeteners. This approach would cater to a wider range of taste preferences and dietary needs. 3. Add subscribe & save: One customer mentioned the desire for a subscription-based purchasing option. This indicates that customers are interested in convenience and cost savings through regular deliveries. To address this expectation, sellers should consider implementing a subscription model for their plant-based yogurt products. This could involve offering discounts or incentives for customers who choose to subscribe, ensuring a steady customer base and fostering loyalty. Suggestions for Product Development Prioritization: Based on the customer expectations mentioned, here are some suggestions for product development prioritization: 1. Ingredient Variants: Develop different product variants with varying ingredient percentages to cater to different customer preferences. 2. Customization Options: Offer unsweetened or minimally sweetened options, along with suggestions for customers to add their preferred sweeteners. 3. Packaging Transparency: Clearly label ingredient percentages and customization options on the packaging to help customers make informed choices. Suggestions for Marketing Promotion Factors: To effectively promote plant-based yogurt products, consider the following factors: 1. Health Benefits: Highlight the health benefits of plant-based yogurt, such as being dairy-free, low in cholesterol, and rich in plant-based proteins. 2. Customization and Control: Emphasize the ability for customers to customize their yogurt by adding their preferred sweeteners, allowing them to tailor it to their taste preferences. 3. Subscription Benefits: Promote the convenience and cost savings of a subscription-based purchasing option, emphasizing the regular delivery of fresh plant-based yogurt to customers' doorsteps. 4. Sustainability: Highlight any sustainable practices or eco-friendly packaging used in the production and distribution of the plant-based yogurt. By addressing these customer expectations and incorporating the suggested product development prioritization and marketing promotion factors, sellers can better meet the needs of their target audience and differentiate their plant-based yogurt products in the market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

This item has rice maltodextrin in it, which is highly processed. If you are making your own yogurt, it probably because you don't want to eat processed foods. The ingredients should be clearly listed on the post, as this item is non-refundable and also, as it turns out, not edible either!
LD
Purchased
No successJun. 2021
I have tried two batches of yogurt and have not had success. I am thinking the cultures are dead. I make yogurt all of the time - just thought I would try a different product.
EH
Purchased
I haven't gotten this work yet. The milk doesn't thicken. So it could be on my part or the products. I don't know. But I think I will try something else.
J. Mcvarish
Purchased
I made my soybeans milk and try with the starter..didn't work. At the end I had to put also a can of soy yogurt to get a result.. IS not worth it.. I, might as well, buy the yogurt..
Four StarsOct. 2017
This seems to work fine with the coconut milk I am using.
Worked perfect with home made almond milk. Used a few thickeners during the process, and came up with a tangy, rich, full flavored vegan yogurt. Highly recommend this vegan starter.
Mrs Vickrey
Purchased
Great product! Our family enjoys the addition of chia seeds for thickening. The only reason I didn’t give a perfect score is due to the change in packaging. It used to come in a less wasteful kraft bag. Please improve packaging, especially for bulk options.
good product!Oct. 2016
cost-effective, and it works. good product!
Anonymous
Purchased
I used 1/8 tsp with 64oz (half gallon) soy milk. This barely made it thick enough. If I have to use 1/4 tsp for 64oz this jar will only get me 2 gallons as the jar is advertising (up to) 15 gallons when only using avg. of 1/16 of a tsp. Making this product too expensive. 2 gallons is a far cry from 15 gallons.
Five StarsApr. 2016
Makes a great nondairy yogurt!

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