Plum Sauce product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.2
Total Reviews
232
This insight is based on the data from the best seller products. The top 5 of them are:
Wok Mei Variety Set of 3 - Oyster, Hoisin and Plum Sauce - 8oz Jars
B00771W9VS
Lee Kum Kee Plum Sauce - 14 oz.
B0001DMTR8
Kikkoman Sauce Plum, 9.3 oz
B0002FQE1M
Dynasty Plum Sauce
B000BOCAYO
Wok Mei Plum Sauce, 8 oz
B000I6CHB6

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the Plum Sauce product in question has a relatively high customer satisfaction rating of 4.24 out of 5, based on 232 reviews. This suggests that the majority of customers who have purchased and used the product have been satisfied with its quality and performance. However, it's important to note that this data only provides a snapshot of customer satisfaction and may not be representative of all customers who have purchased the product. It's also possible that there may be some bias in the reviews, as customers who have had negative experiences may be less likely to leave a review. If you're considering purchasing this Plum Sauce product, it may be helpful to read through some of the reviews to get a better sense of what customers liked and didn't like about the product. Additionally, it's always a good idea to do your own research and compare the product to similar options on the market to ensure that you're getting the best value for your money.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is husband, the most commonly moment of use is new year is day, the most common location is grocery, the most common behavior is gift give . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the Plum Sauce product is most commonly used in grocery stores, particularly in Georgia. The top three users of the product are husbands, friends, and family members, with husbands being the most frequently mentioned. Additionally, the most common usage of the product is as a gift, with several mentions of adding sweetness and tastiness to Chinese egg rolls. From this data, we can infer that the typical customer profile for Plum Sauce is likely someone who enjoys cooking and experimenting with different flavors in their food. They may also be someone who enjoys giving gifts to friends and family members, and Plum Sauce could be a popular choice for them in this regard. To further appeal to this customer profile, the company could consider marketing the product as a versatile ingredient that can be used in a variety of dishes beyond just Chinese egg rolls. They could also highlight the product's unique flavor profile and suggest pairing it with other ingredients to create new and interesting flavor combinations. Additionally, offering recipe ideas and cooking tips could help customers feel more confident in using the product and encourage them to try it in new ways.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are lid, seal, oyster sauce, bottle, jar. The most mentioned elements about lid are broke(6.25%), discolor after just two month(6.25%).
The top 5 positive reviews are taste, flavor, plum sauce, product, paste. The most mentioned elements about taste are good(27.59%).
Grocery & Gourmet Food > Pantry Staples > Sauces, Gravies & Marinades > Sauces > Asian > Plum Sauce
Cons
lid18.75%
broke6.25%
discolor after just two month6.25%
loose6.25%
visible damage6.25%
seal18.75%
oyster sauce12.50%
bottle12.50%
jar6.25%
Pros
taste27.59%
good27.59%
flavor20.69%
plum sauce13.79%
product6.90%
paste3.45%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the lid is the most significant con aspect mentioned by consumers when it comes to Plum Sauce. Additionally, the seal, oyster sauce, bottle, and jar are also mentioned as cons. On the other hand, the most significant pro aspect mentioned is taste, followed by flavor, plum sauce, product, and paste as cons. Overall, it appears that consumers enjoy the taste of Plum Sauce, but are frustrated with the packaging and seal. Therefore, product development should focus on improving the packaging and seal to make it more user-friendly and convenient for consumers. Additionally, it may be helpful to explore different flavors and variations of Plum Sauce to appeal to a wider range of consumers. When it comes to product selection, it is essential to consider the packaging and seal of the Plum Sauce. Consumers are likely to be more satisfied with products that have easy-to-use packaging and a secure seal. Additionally, it is important to prioritize taste and flavor when selecting Plum Sauce products to ensure that consumers are satisfied with their purchase. In conclusion, Plum Sauce has its pros and cons, with taste being the most significant pro and packaging being the most significant con. By focusing on improving the packaging and exploring different flavors, Plum Sauce manufacturers can create a more satisfying product for consumers.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
msg free1
wheat free1

Based on the data provided, it seems that customers are primarily motivated to buy Plum Sauce based on the product description and recommendations from friends. The fact that 50% of mentions were attributed to each of these factors suggests that customers are looking for information about the product and seeking validation from people they trust before making a purchase. One reason why the product description may be the top feature is that Plum Sauce is a relatively niche product that may not be familiar to all customers. A detailed and informative product description can help customers understand what the product is, how it can be used, and what benefits it offers. Additionally, customers may be looking for specific information about the ingredients, nutritional information, or other details that can help them make an informed decision. To optimize an Amazon listing for Plum Sauce, it would be important to focus on creating a detailed and informative product description that highlights the key features and benefits of the product. This could include information about the ingredients, suggested uses, and any unique selling points that set the product apart from competitors. Additionally, it may be helpful to encourage customers to leave reviews and share their experiences with the product, as positive reviews can be a powerful motivator for other customers to make a purchase.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
bottle seal safe to consume1
bottle seal safe to consume
decent bottle1
decent bottle
gfree version1
gfree version
last1
last
more recipe1
other recipe
more vinegary taste1
more vinegary taste
organic or non gmo1
organic or non gmo
sauce with other food1
sauce with other food

Based on the limited information provided, it is difficult to fully analyze customer expectations for Plum Sauce. However, we can make some general assumptions and suggestions for sellers in this category. Firstly, it is important for sellers to understand the target market for Plum Sauce. Who are the customers that are most likely to purchase this product? Are they health-conscious individuals looking for a low-sugar option? Are they foodies who are interested in unique flavor combinations? Understanding the target market will help sellers prioritize product development and marketing efforts. In terms of product development, sellers should focus on creating a high-quality Plum Sauce that meets the needs and preferences of their target market. This may involve experimenting with different flavor profiles, ingredients, and packaging options. It is also important to consider the nutritional value of the product, as many customers are looking for healthier options. When it comes to marketing promotion factors, sellers should focus on highlighting the unique features and benefits of their Plum Sauce. This may include emphasizing the flavor profile, nutritional value, or versatility of the product. Social media can be a powerful tool for reaching potential customers and building brand awareness. Additionally, offering promotions or discounts can help incentivize customers to try the product. Overall, understanding the target market and prioritizing product development and marketing efforts accordingly is key to meeting customer expectations and driving sales in the Plum Sauce category.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Taste great.Nov. 2022
I particularly like using this product in a marinade, always comes out great.
Matthew
Purchased
Dip this in chicken nuggets! The best!!!!! Nothing like down here in California.
I don't know why that other review was so bad. Kikkoman Plum Sauce is some of the best I've ever tasted. I couldn't find it, recently, at a Wal-Mart Supercenter. Maybe you can only get it online now.
We bought this Kikkoman Plum Sauce from our Grocery Store. It was for a hung roasted whole duck from the local Asian Market. This duck was as good as Duck I've had in Hong Kong. We made our own pancakes/crepes Hong Kong style. We cut Fresh green spring onions. We tasted this sauce before ruining our duck. The sauce was absolutely the worst. Bad flavor, bad smell. Not real Plum Sauce, it's mostly bad Soy Sauce. We returned it. Bad stuff.
Three StarsNov. 2017
It was just ok but I was looking for a more vinegary taste.
rightimage
Purchased
Cannot use this because the bottle was leaking and the inside seal was not intact and there was some odd looking white stuff on the seal. This is a defective product that should be replaced.
D. Henrie
Purchased
very mildMay 2022
This is quite mild. Not that I'm looking for spicy, but it tastes like pumpkin and is quite sweet. I'm still on the hunt for a slightly tangy sauce that tastes like plums.
The best plum sauce out there! Goes perfectly with egg rolls and chicken strips.
Michelle P.
Purchased
EXPIREDFeb. 2020
It was EXPIRED!
To add swett tastiness to Chinese egg rolls.

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