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Plumbing product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 11
No Image
Average Ratings
Total Reviews
This insight is based on the data from the best seller products. The top 5 of them are:

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the average rating for plumbing products on Amazon is 4.57 out of 5. This indicates a relatively high level of customer satisfaction within the category. Additionally, with a total of 26,246 reviews, it suggests that there is a significant number of customers who have purchased and reviewed plumbing products on Amazon. Considering the high average rating and the large number of reviews, it can be inferred that customers generally find the plumbing products on Amazon to be of good quality and meet their expectations. This level of customer satisfaction is a positive sign for potential buyers looking for plumbing products on the platform. Based on this information, my advice would be to consider purchasing plumbing products from Amazon with confidence. However, it is always important to read individual product reviews and descriptions to ensure that the specific item meets your requirements. Additionally, it may be helpful to compare prices, check for any additional warranties or guarantees, and consider the reputation of the seller before making a final decision.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is husband, the most commonly moment of use is cold winter, the most common location is rv, the most common behavior is camp . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it is evident that the top three users of this product are the husband, wife, and friend. The husband has the highest number of mentions (116), followed by the wife (74) and the friend (69). This suggests that the product is commonly used by individuals within close social circles, such as family and friends. When it comes to the top three places to use the product, the RV stands out with a significant number of mentions (1800), followed by the camper (481) and the campground easily (321). This indicates that the product is primarily used in recreational vehicles, suggesting that it is designed for plumbing solutions in mobile or temporary living spaces. Regarding the usage of the product, camping (488 mentions) and travel (400 mentions) are the top two activities associated with it. This implies that the product is popular among outdoor enthusiasts who enjoy camping and traveling, further reinforcing the notion that it is designed for plumbing solutions in mobile settings. Based on this analysis, we can suggest that the customer profile for this product is likely to be individuals or families who own or frequently use recreational vehicles for camping and travel purposes. They may value convenience, reliability, and ease of use in their plumbing solutions, as they often rely on their mobile living spaces for extended periods. To cater to this customer profile, it would be beneficial to focus marketing efforts on RV enthusiasts, campers, and travelers. Promoting the product's compatibility with RVs, emphasizing its durability and ease of installation, and highlighting its ability to provide reliable plumbing solutions on the go would likely resonate with this target audience. Additionally, considering the social aspect of product usage, encouraging word-of-mouth recommendations and providing incentives for referrals could help expand the customer base within the existing social circles of the husband, wife, and friend mentioned in the data. Overall, understanding the customer profile and tailoring marketing strategies accordingly will help maximize the product's appeal and reach within the target market.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are hose, product, wheel, tank, connection. The most mentioned elements about hose are leak(5.86%), stiff(2.88%).
The top 5 positive reviews are hose, product, quality, filter, tank. The most mentioned elements about hose are good quality(5.37%), solid(3.25%).
kink easily1.75%
not flexible0.63%
good quality5.37%
look and feel durable1.64%
easy and0.76%
no visible leakage0.54%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the most commonly mentioned con aspect in the category of Plumbing is the hose, accounting for 28.70% of the mentions. The top five cons mentioned for vacuum are the hose, product, wheel, tank, and connection. On the other hand, the top pro aspect mentioned most is also the hose, accounting for 18.83% of the mentions. The top five cons of the tip are the hose, product, quality, filter, and tank. From this data, it can be concluded that the hose is a significant factor influencing both positive and negative sentiments in the Plumbing category. It is important to note that the data does not provide specific details about the reasons behind these sentiments, so further analysis would be required to understand the underlying causes. In terms of product development and selection, it is clear that the hose plays a crucial role. Manufacturers should focus on improving the quality and durability of hoses to address the negative sentiments associated with them. Additionally, attention should be given to other aspects such as product quality, wheel functionality, tank capacity, and filter efficiency, as these were also mentioned as cons. To make informed decisions, it would be beneficial to conduct more detailed research and analysis to understand the specific pain points and preferences of customers in the Plumbing category. This could involve gathering feedback through surveys, conducting user testing, and analyzing customer reviews to gain deeper insights into their needs and expectations.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.

Based on the data provided, it seems that customers in the plumbing category are primarily motivated to buy a product based on its product description. This could be because the product description provides detailed information about the features, specifications, and benefits of the product, helping customers make informed decisions. Some reasons why product description is the top feature could be: 1. Clarity: A well-written product description clearly communicates the purpose, functionality, and unique selling points of the product, making it easier for customers to understand what they are buying. 2. Trustworthiness: A comprehensive product description instills trust in customers, as it shows that the seller has taken the time to provide accurate and detailed information about the product. 3. Comparison: Customers often compare different products before making a purchase. A detailed product description allows them to compare features, specifications, and benefits, helping them choose the best option for their needs. Based on these findings, here are some suggestions for optimizing Amazon listings in the plumbing category: 1. Focus on Product Description: Ensure that your product description is clear, concise, and provides all the necessary information about the product. Highlight the key features, specifications, and benefits that set your product apart from competitors. 2. Use High-Quality Images: Include high-resolution images that showcase the product from different angles and highlight its key features. This will enhance the visual appeal and help customers visualize the product better. 3. Customer Reviews: Encourage customers to leave reviews and ratings for your product. Positive reviews can reinforce the trustworthiness of your product and increase its appeal to potential buyers. 4. Highlight Brand Reputation: If your brand has a strong reputation in the plumbing industry, mention it in the product description or use a brand logo to build trust and credibility with customers. 5. Leverage Social Proof: If the product has been recommended by friends or has positive testimonials, consider including this information in the product description to further influence potential buyers. Remember, optimizing your Amazon listing is an ongoing process. Continuously monitor customer feedback, analyze competitors' listings, and adapt your product description accordingly to stay ahead in the market.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
last long46
last long
last longer
last forever
4 last19
last year14
last year
last few year
last season
last several year
last 6 or 7 year
sewer hose
more hose
new hose
tank hose
decent quality8
good quality
durable good hose attachment part8
good quality hose
end reuse with durable replacement hose
good make hose with secure end
high quality hose
hold up8
hold up
hold up good
know sooner8

Based on the customer expectations mentioned, it seems that durability and longevity are the most important factors for plumbing products. Customers want products that will last a long time, with many mentions of "last long" and "last year." This suggests that sellers should prioritize product development that focuses on creating durable and long-lasting plumbing products. Additionally, there were several mentions of "4 last," which could indicate that customers are looking for products that are designed to withstand wear and tear over time. This could include features such as corrosion-resistant materials or reinforced construction. To effectively market these products, sellers should emphasize their durability and longevity in their promotional materials. This could include highlighting the materials used in the product's construction, as well as any testing or certification that demonstrates its durability. Overall, the key takeaway for sellers in the plumbing category is that customers are looking for products that will last a long time and withstand heavy use. By prioritizing product development that focuses on durability and emphasizing these features in their marketing materials, sellers can better meet the expectations of their customers and stand out in a competitive market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.


Amazon Reviews

Works greatSept. 2022
Works as it’s supposed to
AmZ user
This adapter works perfect. Needed it since a two hose kit had the knobbed end on one side but I needed to connect to travel trailer and I needed the j hooks on the other side to connect to a portable tank without having to hold it and risk spills. I also like I can see the waste coming out of either tank to know it's flushing and not accumulating. The 90 degrees can make it slightly low to the ground but it is still workable and you can move it side to side if need be. Definitely worth the money saves me lots of trouble emptying the tanks
Easy to useMay 2019
Working great for us
Ordered in error, this is not for RV but for RV portable disposal tank. Good product but not what we needed
Purchased an rv to renovate and live in full time not even thinking about the whole toilet situation. Well it filled up and i had 0 clue what to do. Saw first i needed a hose. Got that but it only had one end to scew and stay secure to the rv itself. I needed it to have that option on both ends in order to safely transfer to my dump barrel thing. Purchased two other fittings which were wrong and finally found this one!!! Oh thank the lord as i needed to empty out that toilet asap! Fit and connected and everything came right out!!! Wish i knew what i needed sooner to attach the hose to the barrel and that it came sooner but hey, its here and i was able to empty it without wearing it!!!
Dawn G
Great product,, but who ever asks for signature delivery on a $16 dollar item, ridiculous when you work then have to find time to go to the post office to pick up because your not home for delivery, the reason for ordering in Amazon is for convenience
Doug K
I got this for my Barker Tote Tank to replace the standard hose which was too long. This fitting, the Camco 39855 RhinoEXTREME Compartment two foot hose and the Camco 39736 RhinoFLEX Elbow fitting together are the perfect for tote hookup and I can swap out this fitting with the elbow to dump. Fewer fittings, less mess, space saving. Great combination.
NC Defender
Ever wonder what flowing sewage looks like? Not just ANY sewage - YOUR sewage! We’ll wonder no more. This bad boy opens a window to poo-flow like you never could have imagined! I Kids bored at the campsite? NOT ANY MORE! Just gather up the family and pull the dump tank lever for a mesmerising gurgling show! Works a treat!
Allowed me to use my usual waste hose instead of the one that came with my tank tote.
Rich Surrette
Five StarsAug. 2016
good product fast delivery

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