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Polishes product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 13
2023/01/17
No Image
Average Ratings
4.5
Total Reviews
13,924
This insight is based on the data from the best seller products. The top 5 of them are:

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the average rating for polishes on Amazon is 4.51, which indicates a relatively high level of customer satisfaction. With a total of 13,924 reviews, it suggests that there is a significant number of customers who have purchased and reviewed polishes on the platform. The high average rating implies that customers are generally pleased with the polishes they have purchased. This could be attributed to the quality of the products, their effectiveness in achieving the desired results, or the overall customer experience associated with these polishes. Considering the positive customer satisfaction, my advice would be to continue focusing on maintaining the quality of the polishes. Consistency in delivering effective and reliable products will help build trust and loyalty among customers. Additionally, it would be beneficial to encourage customers to leave reviews after their purchase, as positive reviews can further enhance the reputation of the polishes and attract more potential buyers. Furthermore, it would be wise to monitor customer feedback closely and address any negative reviews or concerns promptly. This will demonstrate a commitment to customer satisfaction and help identify areas for improvement. Overall, the high average rating and significant number of reviews indicate that the polishes in the given category are well-received by customers. By maintaining product quality, encouraging reviews, and addressing customer concerns, the brand can continue to thrive and build a strong reputation in the market.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is husband, the most commonly moment of use is everyday, the most common location is bathtub, the most common behavior is shower i . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the product in question is a type of polish that is primarily used in the shower for exfoliating purposes. The top three users of the product are husbands, friends, and wives, indicating that the product is likely marketed towards individuals in relationships or those who are looking to give gifts to their significant others or friends. The top three places to use the product are the bathtub, spa, and bathroom, which suggests that the product is likely marketed towards individuals who enjoy self-care and relaxation. Additionally, the fact that the product is primarily used in the shower indicates that it is likely marketed towards individuals who prioritize convenience and efficiency in their self-care routines. Overall, the data suggests that the target customer profile for this product is likely individuals who are in relationships or looking to give gifts to friends, prioritize self-care and relaxation, and value convenience and efficiency in their self-care routines. To further appeal to this customer profile, the company could consider marketing the product as a gift option for significant others or friends, emphasizing its exfoliating properties and convenience for use in the shower. Additionally, the company could consider partnering with spas or other relaxation-focused businesses to promote the product as a part of a larger self-care routine.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are smell, product, scrub, salt, container. The most mentioned elements about smell are good(18.67%), bad(1.29%).
The top 5 positive reviews are product, scrub, smell, scent, moisturize. The most mentioned elements about product are make my skin soft(5.44%), moisturizes(4.56%).
Cons
smell23.82%
good18.67%
bad1.29%
strange0.64%
unpleasant0.64%
not pleasant0.43%
product19.31%
scrub13.73%
salt3.00%
container2.58%
Pros
product27.32%
make my skin soft5.44%
moisturizes4.56%
give your skin a smooth finish1.26%
soft0.65%
do wonder for my skin0.61%
scrub19.27%
smell9.69%
scent6.13%
moisturize5.25%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the most commonly mentioned con aspect in the category of Polishes is the smell, accounting for 23.82% of the mentions. The top five cons mentioned are smell, product, scrub, salt, and container. On the other hand, the top pro aspect mentioned is the product itself, accounting for 27.32% of the mentions. The top five cons of the tip are product, scrub, smell, scent, and moisturize. From this data, we can conclude that smell is a significant concern for consumers when it comes to polishes. It appears that the scent of the product is not well-received, and this could potentially be a major drawback for customers. Additionally, the quality of the product, the need for scrubbing, and issues related to salt and container are also mentioned as cons. On the positive side, the product itself is the most commonly mentioned pro aspect. This suggests that consumers appreciate the effectiveness or performance of the polishes in this category. To improve product development and selection, it would be crucial to address the concerns related to smell. Manufacturers should focus on developing polishes with pleasant scents or consider minimizing the odor altogether. Additionally, efforts should be made to enhance the overall quality of the product, reducing the need for excessive scrubbing and addressing any issues related to salt or container functionality. By addressing these cons and emphasizing the positive aspects of the product, manufacturers can enhance customer satisfaction and potentially attract more consumers to their polishes in the market.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others83
natural ingredient3
charcoal2
ingredient2
charcoal cleaning property1

Based on the data provided, it seems that customers are primarily motivated to buy polishes based on the product description. This makes sense, as customers want to know exactly what they are buying and what benefits the product will provide. Additionally, recommendations from friends also play a significant role in motivating customers to purchase polishes, likely due to the trust and credibility that comes with a personal recommendation. Price, on the other hand, appears to be a less important factor in motivating customers to buy polishes. This suggests that customers are willing to pay a premium for a high-quality product that meets their needs and is well-described. To optimize an Amazon listing for polishes, it is important to focus on creating a detailed and informative product description that highlights the benefits of the product and addresses any potential concerns or questions that customers may have. Additionally, leveraging customer reviews and recommendations from friends can help build trust and credibility with potential buyers. Finally, while price may not be the primary motivator for customers, it is still important to ensure that the product is competitively priced and offers good value for the money.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
more9
more
container6
big container
large container
container
chemical exfoliators5
exfoliate skin
exfoliant
exfoliate
exfoliate product
exfoliate good5
exfoliating
exfoliating long lasting
good exfoliate
mild exfoliating
scrub exfoliate skin
large size5
big size
large
large size
last long5
last long
more moisturizing5
more lotion
more moisturising
more moisturizing
more moisturizing effect
more moisturizing oil
smell good5
scent good
smell good
smell nicer
'before picture4
before after pic
before after picture
before photo
before picture
entire jar4
full jar
full jar of product
jar portion full

Analysis of Customer Expectations for Polishes: Based on the customer mentions, it is clear that customers have high expectations for the Polishes category. The most frequently mentioned keywords are "more," "container," and "chemical exfoliators." Let's delve into each of these expectations and provide suggestions for product development prioritization and marketing promotion factors. 1. More: Customers desire a wider variety of polishes to choose from. This could include different colors, finishes, or formulations. Sellers should prioritize expanding their product range to cater to diverse customer preferences. Conduct market research to identify popular trends and develop new polish options accordingly. 2. Container: The mention of containers suggests that customers pay attention to packaging. They expect polishes to be well-packaged, easy to use, and durable. Sellers should prioritize investing in high-quality packaging that is both functional and visually appealing. Consider innovative designs that enhance the user experience and differentiate the product from competitors. 3. Chemical Exfoliators: The mention of chemical exfoliators indicates that customers are interested in polishes that offer exfoliating properties. Sellers should prioritize developing polishes that contain gentle yet effective exfoliating ingredients. Highlight the exfoliating benefits in product descriptions and marketing materials to attract customers seeking this feature. Product Development Prioritization Suggestions: - Expand the range of polish colors, finishes, and formulations to offer more options to customers. - Invest in high-quality packaging that is both functional and visually appealing. - Develop polishes with gentle yet effective exfoliating properties to cater to customer demand. Marketing Promotion Factors Suggestions: - Emphasize the variety of polish options available, highlighting the extensive range of colors, finishes, and formulations. - Showcase the durability and user-friendly features of the packaging to attract customers who value quality and convenience. - Highlight the exfoliating benefits of specific polishes, targeting customers interested in chemical exfoliators. In summary, sellers in the Polishes category should prioritize expanding their product range, investing in high-quality packaging, and developing polishes with exfoliating properties. By addressing these customer expectations and effectively promoting these factors, sellers can attract and retain customers in a competitive market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

WordNerdJen
Purchased
This stuff is amazing! The scrub is gentle and leaves my skin feeling smooth and smelling yummy! I highly recommend this product!
Bumbul
Purchased
AmazingJan. 2023
Love the texture of my skin after using this. I have dry combination skin and no break outs using this product. Will buy again
betsy
Purchased
Five StarsOct. 2015
Love this product. I plan on getting it for all of my friends for Christmas
Glowing skinMay 2020
Scrub feels amazing. It leaves my skin feeling clean, exfoliated and moisturized. This is my new go-to scrub.
19364737
Purchased
Five StarsJun. 2018
love this scrub and it smells amazing
Fran S.
Purchased
I used it only one time so far and it instantly made my skin feel hydrated and smooth! I have seasonal skin, where it gets very oily in the summer and extremely dry in the winter (to the point of flaking) so I decided to buy this for the winter months. It very thick and pasty when you put in on but once you work it into your face and create heat it gets creamy and easy to work with… it also does not smell like shea butter but more like lemon, to me at least. :) !
Shahla
Purchased
Five StarsNov. 2014
I liked one fine day it really makes the skin soft and fresh
CleanQueen
Purchased
Probably would not purchase this again. It's not much different from other products that exfoliate. While it smells very nice, comes in a beautiful container, and has quality ingredients, I don't know this much benefit from using this. My skin feels clean after exfoliating with this Product, however, there are no moisturizing properties like I had anticipated. My skin just feels neutral when I am finished.
Linda
Purchased
I do not even have to use lotion after my shower. It leave skin smooth, silky and moisturized. The only negative is the jar is only about half full when you get it. Understand settling but by half is a little much.
Kristin
Purchased
First of all, I love allll Tatcha items and this is no exception. While I have found that the classic rice Polish works better for my skin as it’s less drying for me, I still like the deep option as well. Lathers nicely, works on its own and great with the cleansing oil, removed oil, makeup and dirt.

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