Robot Platforms product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
3.8
Total Reviews
35
This insight is based on the data from the best seller products. The top 5 of them are:
Professional Shock Absorption Smart Robot Car Chassis Tank Chassis with DC Encoder Motor for Arduino, Tracked Suspension Absorbing Vehicle, Remote Control Track Crawler Damping Vibration Caterpillar
B09LCV8W1R
Moebius 10KG Load 4WD 80mm Mecanum Wheel Robot Car Chassis Kit with DC 12V Encoder Motor for Arduino Raspberry Pi DIY Project STEM Toy
B083XS2SD7
IS Soldering Kit
B07HF9K2MX
Moebius Metal Mecanum Omni Wheel Robot Car Kit with 4pcs DC 12V Speed Encoder Motor, 4WD Robot Platform Chassis Maximum Load 15KG for Arduino/ Raspberry Pi DIY STEM Educational Competition
B07JK5S67V
Tracked Robot Smart Car Platform Metal Aluminium Alloy Tank Chassis with Powerful Dual DC 9V Motor for Arduino Raspberry Pi DIY STEM Education Easy Assembly, 11.0x9.8x4.5inch, 3Lb (Assembled)
B07JPL6MHR

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the Robot Platforms product in question has an average rating of 3.77 out of 5 stars, based on 35 customer reviews on Amazon. This suggests that the product has received mixed reviews from customers, with some being satisfied and others not as much. In terms of customer satisfaction, it's difficult to draw a definitive conclusion without more information about the specific feedback provided by customers. However, the fact that the average rating is below 4 stars suggests that there may be some areas for improvement in the product. If you're considering purchasing this product, it may be helpful to read through some of the customer reviews to get a better sense of what people liked and didn't like about it. Additionally, you may want to consider looking at other products in the same category to see if there are alternatives that may better meet your needs.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
Who
When
No Data
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the product in question is a robot platform that can be used on carpets, indoor spaces, and smooth floors. The top usage of the product is as a Christmas gift, and it can also be disassembled. Looking at the top users, it appears that the product may be popular among younger people, as the top user is a nephew. However, it's difficult to draw any firm conclusions about the customer profile without more information. One suggestion for the company would be to conduct more market research to better understand their target audience. This could involve gathering more data on who is buying the product, as well as conducting surveys or focus groups to learn more about what customers are looking for in a robot platform. Another suggestion would be to focus on marketing the product as a versatile tool that can be used on a variety of surfaces, rather than just emphasizing its use as a Christmas gift. This could help to broaden the product's appeal and attract a wider range of customers.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are screw, documentation, mecanum wheel, assembly and, roller. The most mentioned elements about screw are miss(18.18%).
The top 5 positive reviews are motor, wheel, kit, build quality, base. The most mentioned elements about motor are good quality(9.09%), smooth(9.09%).
Industrial & Scientific > Robotics > Robot Parts & Accessories > Robot Platforms
Cons
screw18.18%
miss18.18%
documentation18.18%
mecanum wheel18.18%
assembly and9.09%
roller9.09%
Pros
motor18.18%
good quality9.09%
smooth9.09%
solid9.09%
wheel18.18%
kit18.18%
build quality9.09%
base9.09%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the most common negative aspect of robot platforms is related to the screw, followed by issues with documentation, mecanum wheel, assembly, and roller. On the other hand, the most commonly mentioned positive aspect is the motor. It's important to note that the data only provides a snapshot of the opinions and experiences of a specific group of people, so it may not be representative of the entire market. However, it can still provide valuable insights for product development and selection. To address the cons mentioned, manufacturers could focus on improving the quality and ease of use of screws, providing more comprehensive documentation, and addressing issues with mecanum wheels, assembly, and rollers. Additionally, they could consider incorporating more powerful and reliable motors to further enhance the performance of their products. When selecting a robot platform, it's important to consider the specific needs and requirements of the project. For example, if ease of assembly is a priority, it may be worth looking for a platform that has a simpler design or comes with detailed instructions. Similarly, if high motor performance is essential, it may be worth investing in a platform with a more powerful motor. Overall, the data suggests that there is room for improvement in the robot platform market, particularly in areas such as screw quality, documentation, and mecanum wheel performance. By addressing these issues and focusing on the needs of their customers, manufacturers can create products that better meet the needs of the market.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
No Data
TopicMentions
No data

Based on the mentions provided, it seems that customers are interested in buying Robot Platforms for a variety of reasons. Some possible motivations could include the desire to build their own robots, the need for a platform to test and develop robotics software, or the interest in exploring the capabilities of robotics technology. One common feature that seems to be important to buyers is the product description. This makes sense, as customers want to know exactly what they are getting before making a purchase. A clear and detailed product description can help customers make an informed decision and feel confident in their purchase. To optimize an Amazon listing for Robot Platforms, it would be important to focus on creating a detailed and informative product description. This could include information about the materials used, the dimensions of the platform, and any special features or capabilities. It may also be helpful to include high-quality images or videos that showcase the product in action. Additionally, including customer reviews and ratings can help build trust and credibility with potential buyers.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
bracing rigid1
bracing rigid
material grippier1
grippier rubbery material
wide head or washer1
wide head or washer

Based on the information provided, it is unclear what specific customer expectations are for Robot Platforms. However, in general, customers who are interested in Robot Platforms may have certain expectations such as: 1. Functionality: Customers expect Robot Platforms to be able to perform a variety of tasks and functions, such as movement, sensing, and manipulation. 2. Customizability: Customers may want Robot Platforms that can be customized to fit their specific needs and requirements. 3. Durability: Customers expect Robot Platforms to be durable and able to withstand wear and tear over time. To meet these expectations, sellers of Robot Platforms should prioritize product development in areas such as: 1. Functionality: Sellers should focus on developing Robot Platforms that are versatile and can perform a wide range of tasks. This may involve incorporating advanced sensors and control systems. 2. Customizability: Sellers should consider offering Robot Platforms that can be easily customized to meet the needs of different customers. This may involve offering modular components or software that can be easily modified. 3. Durability: Sellers should focus on developing Robot Platforms that are built to last. This may involve using high-quality materials and designing for robustness. In terms of marketing promotion factors, sellers of Robot Platforms should consider highlighting the following: 1. Versatility: Emphasize the wide range of tasks that Robot Platforms can perform, and how they can be used in a variety of industries and applications. 2. Customizability: Highlight how Robot Platforms can be customized to meet the specific needs of different customers. 3. Durability: Emphasize the robustness and durability of Robot Platforms, and how they can withstand harsh environments and heavy use. Overall, by focusing on functionality, customizability, and durability, and highlighting these factors in their marketing efforts, sellers of Robot Platforms can meet customer expectations and differentiate themselves in a competitive market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Here is the current state of the rover package with electronics and controls added to the basic kit. As you can see, the rover is still in development stage with compass, displays, and a motor driver module added. It only took an hour or so to assemble the kit itself and everything works well. The track platform is greatly accelerating the project work.
GoodAug. 2019
Good
Great buy!Oct. 2019
This is a well made chassis. Very smooth and powerful motors. I'm controlling mine with a Raspberry Pi 3B+ and motor controller board. With PWM I can slowly power up the motors and they move just like a real tank. Get it, and you won't regret it.
Radu Gruian
Purchased
This is a nice robot base, but the mecanum wheels are not very grippy. I wish they were made of a grippier rubbery material instead of hard plastic, which skids excessively on both smooth as well as rough surfaces when strafing.
Jenny Conlon
Purchased
Kit is easy to assemble and use. Takes some time with a lot of repetition to build up the tread assemblies. Powder coat sheds a little where the screws pass through the frame. Otherwise good quality. Documentation is somewhat broken in English but understandable if common sense is applied.
M. Dirnberger
Purchased
Second RateFeb. 2020
Almost non-existent documentation and missing screws. There are much better but similar platforms. I wouldn't buy another one from these guys.
metaforest
Purchased
Kit was missing two critical parts. I have been in contact with the seller who says that they will send parts 'soon.' Additionally 3 of the 10 of the axel shafts were over-bored causing the machine screws required to retain them to strip the threads. I was able to re-bore/re-thread the shafts and use larger screws to solve the problem. Overall I like the design and think it will meet my needs once I cure the manufacturing/packaging defects. Sell has been prompt to respond, but as of this time has not informed me that parts have been shipped. We will see.
derek
Purchased
🗑!🤬Dec. 2022
Video is not of actual product and zero instructions on how the non drive idler wheel is installed. One motor kept shorting out internally and took out both of my 70A esc's. Also while disassembling I realized the sprocket on one side doesn't even line up! What a garbage cheap item
T. Gehman
Purchased
Don't expect thorough instructions. I had to stop and think it through a couple times but I got the chassis assembled in about 2 hrs. It did not include the 2mm retainer screws needed to keep the wheels on the axle, so consider ordering a set (10 total). They'll need to have a wide head or washers. Other than the missing screws, I was pleasantly surprised that everything went together well. As far as durability, I think the frame is a bit on the flimsy side - I plan to add some bracing to keep the track frames rigid. The tracks are some kind of plastic/ABS and they are decently strong, although time will tell if they hold up, and they have zero traction on smooth floors. It is not fast at all but it has reasonable torque. The spring suspension is very firm - unless you have a heavy payload, it's going to be a bumpy ride.
Works great. Very solid base. High quality motors and wheels. Customer service responded quickly when I had questions.

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