Salad Plates product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.6
Total Reviews
3,199
This insight is based on the data from the best seller products. The top 5 of them are:
DISPOSABLE DINNERWARE PLATES | Premium Reusable Plastic | Vintage | 10 Pieces, Dinner Plates, White
B0784BVTXF
Sweese 151.604 Porcelain Dessert Salad Plates - 7.8 Inch - Set of 6, Red
B08KY9NM2R
AmorArc Ceramic Plates Set of 6, 8.0 Inch Plates Use for Dessert, Salad, Appetizer etc ,Microwave and Dishwasher Safe, Scratch Resistant Small Dinner Plate-Blackish Green
B091SQYR4T
Selamica 8 inch Porcelain Dinner Plates, Large Size Serving Plate for Salad, Pancakes, Steak, Set of 6, Vintage Blue
B08LW5TZ1L
Plate Set 8 Inch - Salad Plates | Dessert Appetizer Plates Colorful - Porcelain Lunch Plates - Set of 6 - Dishwasher and Microwave Safe
B099WWH47K

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the average rating for Salad Plates on Amazon is 4.6, which indicates a high level of customer satisfaction. With a total of 3199 reviews, it suggests that there is a significant number of customers who have purchased and reviewed Salad Plates on the platform. The high average rating suggests that the majority of customers are satisfied with their purchase of Salad Plates. This positive feedback indicates that the product is likely of good quality, meets customer expectations, and performs well in terms of its intended use. Considering the high number of reviews, it is important to note that customer satisfaction is not guaranteed for every individual. There may be a small percentage of customers who were dissatisfied with their purchase, but their impact on the overall average rating seems to be minimal. Based on this information, my advice would be to continue providing high-quality Salad Plates and maintaining a focus on customer satisfaction. It would be beneficial to monitor customer feedback regularly and address any concerns or issues promptly. Additionally, encouraging customers to leave reviews after their purchase can help maintain a positive reputation and attract more potential buyers. Overall, the data suggests that Salad Plates in this category have been well-received by customers on Amazon, indicating a positive customer satisfaction level.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is family, the most commonly moment of use is everyday, the most common location is microwave, the most common behavior is gift give . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the target customer profile for this Salad Plates product is likely to be families with children, particularly those with a husband. The fact that family and kid are the top two mentioned users suggests that this product is likely to be used in households with children, and the high number of mentions for husband suggests that this is a product that is likely to be used by both men and women. In terms of usage, it seems that the product is primarily used in the kitchen, with the microwave and dishwasher being the top two places to use it. This suggests that the product is likely to be used for quick and easy meals, and that it is designed to be easy to clean and maintain. The fact that gift giving is one of the top usage categories suggests that this product may also be popular as a gift item, particularly for families with children. This could be an important consideration for marketing and advertising efforts, as it may be beneficial to highlight the product's suitability as a gift item. Overall, the data suggests that the target customer profile for this Salad Plates product is likely to be families with children, particularly those with a husband. To appeal to this demographic, it may be beneficial to focus marketing efforts on the product's convenience, ease of use, and suitability as a gift item. Additionally, highlighting the product's durability and ability to withstand frequent use may also be effective in appealing to families with children.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are plate, quality, bottom plate, internal plate, dish. The most mentioned elements about plate are crack(11.49%), chip(4.98%).
The top 5 positive reviews are color, plate, shape, size, dish. The most mentioned elements about color are good(16.41%), vibrant(3.86%).
Cons
plate41.00%
crack11.49%
chip4.98%
wobbly1.92%
break in half1.53%
fall out1.53%
quality4.21%
bottom plate3.83%
internal plate3.45%
dish3.07%
Pros
color29.94%
good16.41%
vibrant3.86%
look good2.88%
bright1.47%
fun0.84%
plate25.46%
shape10.31%
size7.85%
dish6.52%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the top con aspect mentioned most frequently for salad plates is plate-related issues, accounting for 41.00% of the mentions. The top five cons for salad plates include plate, quality, bottom plate, internal plate, and dish. On the other hand, the top pro aspect mentioned most is color, accounting for 29.94% of the mentions. Considering the cons, it appears that plate-related concerns are the most significant drawback for salad plates. This could imply issues with durability, design, or functionality of the plates. Quality-related concerns and problems with the bottom plate and internal plate are also mentioned, suggesting potential issues with the overall construction and materials used. Additionally, dish-related cons are mentioned, which could refer to difficulties in cleaning or maintaining the plates. On the positive side, the most frequently mentioned pro aspect is color. This suggests that customers appreciate the variety and attractiveness of colors available for salad plates. Based on this analysis, there are a few suggestions for product development and selection. Firstly, it would be beneficial to address the plate-related cons by improving the durability and functionality of the plates. Ensuring better quality and addressing concerns with the bottom and internal plates would also be important. Additionally, considering the dish-related cons, it would be helpful to develop salad plates that are easier to clean and maintain. Furthermore, since color is a significant pro aspect, it would be wise to continue offering a wide range of attractive colors for salad plates. This could help attract customers who value aesthetics and personalization in their tableware. Overall, by addressing the cons and capitalizing on the pro aspect, product development and selection can be focused on creating durable, functional, and visually appealing salad plates that meet customer expectations.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
color5
others4
size4
microwave safe2
quality2

Based on the data provided, it seems that customers are primarily motivated to buy Salad Plates based on the product description. This suggests that customers are looking for detailed information about the product, such as its size, material, and design. One reason why product description is the top feature could be that customers want to ensure that the plates they are buying are the right size and style for their needs. Additionally, customers may be looking for plates that are made from high-quality materials and are durable enough to withstand regular use. To optimize an Amazon listing for Salad Plates, it would be important to focus on creating a detailed and informative product description. This could include information about the size, material, and design of the plates, as well as any special features or benefits they offer. Additionally, it may be helpful to include high-quality images that showcase the plates from different angles and in different settings. Finally, it may be beneficial to highlight any positive reviews or customer feedback that the plates have received, as this can help to build trust and credibility with potential buyers.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
durable5
durable
last long4
last long
83
8
4 8
large serve bowl3
big plate bowl
large serve bowl
serve bowl
plate3
plate
white plate
small bowl3
small bowl
small dish
small plate big bowl
dishwasher safe2
dishwasher microwave safe
microwave safe dishwasher safe
durability2
durability
durability longevity
last2
last
longer plate2
more mid size plate
wider plate

Analysis of Customer Expectations for Salad Plates: Based on the mentioned customer expectations, it is clear that durability and longevity are key factors that customers value when it comes to salad plates. Customers want plates that can withstand regular use and last for a significant period of time. This suggests that sellers should prioritize these aspects in their product development and marketing strategies. Suggestions for Product Development Prioritization: 1. Material Selection: Focus on selecting durable materials such as porcelain, stoneware, or tempered glass for salad plates. These materials are known for their strength and resistance to chipping or breaking. 2. Reinforced Design: Consider incorporating reinforced edges or thicker construction to enhance the durability of the plates. This can help prevent cracks or chips, ensuring a longer lifespan for the product. 3. Quality Testing: Conduct rigorous quality testing to ensure that the plates meet the expected durability standards. This can involve stress tests, impact resistance tests, and dishwasher-safe certifications to assure customers of the product's longevity. Suggestions for Marketing Promotion Factors: 1. Highlight Durability: Emphasize the durability of the salad plates in marketing materials, product descriptions, and packaging. Use phrases like "built to last" or "designed for everyday use" to convey the message that these plates are long-lasting. 2. Warranty or Guarantee: Offer a warranty or guarantee on the durability of the salad plates. This can instill confidence in customers and provide reassurance that the product will withstand regular use. 3. Customer Reviews and Testimonials: Encourage satisfied customers to leave reviews or testimonials about the durability and longevity of the salad plates. Positive feedback from other customers can be a powerful marketing tool. 4. Social Media Engagement: Utilize social media platforms to showcase the durability of the salad plates. Share images or videos of the plates being used in various settings, highlighting their resilience and long-lasting nature. By prioritizing durability in product development and incorporating these marketing strategies, sellers can effectively meet customer expectations for salad plates and differentiate their offerings in the market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

SteffieNYC
Purchased
I just received my 11 inch dinner plates and triangular bowls in the hot colors, and the 28 0z bowls in steel blue. I absolutely love them! They have a nice weight to then and feel like they will stand up over time. I love that I can add to the set when I’m ready They have an extensive line of dinnerware, bakeware and serving dishes. Very happy with my purchase.
Nice looking plates. I’ve written and it won’t allow me to return. Keeps sending me to customer service. If you purchase these and have an issue, you’re pretty much stuck with the broken product.
Nadia Peters
Purchased
Colourful, FunSept. 2021
The plates are lovely, unique. Went from plain white plates to these beauties. Wonderful.
I have had these plates for a while. I love them. I put one in the microwave to heat up dinner and it cracked in half. Fine in the dishwasher but not in the microwave.
dukes
Purchased
These plates are so beautiful and they are great in quality. Worth every penny.
Luciana L.
Purchased
Love it!Jan. 2020
I love the colors, beautiful on the table! Great quality!
Tay
Purchased
PrettyNov. 2021
Very Festive!.. I love them
CJ LWH
Purchased
Great plates and great customer service. Highly recommended!
juicer4life
Purchased
BeautifulNov. 2020
Not only beautiful, but very high quality dishes, love them, cannot wait until the matching bowls arrive.
Anne C.
Purchased
Love these plates. The colors are very cheerful, that is exactly what we were looking for.

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