150,000+ users

Sets product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 11
2023/01/17
No Image
Average Ratings
4.6
Total Reviews
6,150
This insight is based on the data from the best seller products. The top 5 of them are:

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the Sets category on Amazon has a high level of customer satisfaction. With an average rating of 4.57 out of 5 and a total of 6150 reviews, it's clear that many customers are happy with their purchases in this category. If you're considering purchasing a product in the Sets category on Amazon, it's a good idea to read through some of the reviews to get a better sense of what customers are saying. Look for patterns in the reviews, such as common complaints or issues that customers have had with certain products. This can help you make a more informed decision about which product to buy. Overall, it seems that the Sets category on Amazon is a good place to find high-quality products that are likely to meet your needs and expectations. Just be sure to do your research and read through reviews before making a purchase to ensure that you're getting the best possible product for your money.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is husband, the most commonly moment of use is christmas, the most common location is department, the most common behavior is gift give . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the product in question is a set that is commonly used as a gift, particularly during Christmas. The top three users of the product are the husband, wife, and son, indicating that the product may be popular among families. Additionally, the top three places to use the product are department stores and malls, suggesting that the product is commonly purchased in retail settings. Given this information, it is likely that the customer profile for this product is someone who is looking for a gift to give to a family member, particularly a spouse or child. They may be shopping in a department store or mall, and are likely looking for a product that is easy to purchase and give as a gift. Based on this analysis, it may be beneficial for the company to focus on marketing the product as a gift item, particularly during the holiday season. They may also want to consider targeting their advertising towards families, particularly those with children. Additionally, they may want to consider expanding their retail presence in department stores and malls, as these appear to be popular places for customers to purchase the product.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are smell, bottle, cologne, scent, product. The most mentioned elements about smell are good(22.93%), solid(1.13%).
The top 5 positive reviews are smell, scent, fragrance, cologne, bottle. The most mentioned elements about smell are good(24.68%), amazing(1.29%).
Cons
smell30.08%
good22.93%
solid1.13%
different0.75%
disappointing0.75%
flimsy0.75%
bottle19.55%
cologne6.02%
scent6.02%
product5.26%
Pros
smell30.26%
good24.68%
amazing1.29%
not too aggressive0.21%
persistant0.21%
not over powering0.21%
scent19.53%
fragrance16.52%
cologne4.94%
bottle4.51%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it appears that smell is both the top pro and con aspect mentioned most frequently in the Sets category. This suggests that scent is a critical factor for consumers when selecting products in this category, but it can also be a source of dissatisfaction if the scent is not to their liking. The top 5 cons mentioned - bottle, cologne, scent, product, and smell - suggest that consumers are concerned about the overall quality and effectiveness of the product, as well as the scent. It's possible that some consumers may find the scent too overpowering or artificial, which could be a turn-off. On the other hand, the top 1 pro aspect mentioned - smell - suggests that consumers are also looking for products that have a pleasant scent. This could be an opportunity for product developers to focus on creating scents that are more appealing to a wider range of consumers. To improve product development and selection, it may be helpful to conduct market research to better understand consumer preferences when it comes to scent. This could involve surveying consumers to determine which scents are most appealing to them, as well as testing different scent combinations to see which ones are most effective. Overall, it's clear that scent is a critical factor for consumers when selecting products in the Sets category. By focusing on creating high-quality products with appealing scents, product developers can better meet the needs and preferences of consumers in this market.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others14
rating2
smell2
good smell1
like it1

Based on the data provided, it seems that customers primarily buy products in the Sets category due to the product description, followed by price and brand reputation. The product description being the top feature suggests that customers are highly influenced by the information provided about the product. There could be several reasons why the product description is the top feature for buyers. Firstly, a well-written and detailed product description helps customers understand the features, benefits, and uses of the product. It allows them to make an informed decision and ensures that the product meets their specific needs. Additionally, a compelling product description can create a sense of trust and credibility, making customers more likely to purchase. Based on this information, optimizing the Amazon listing for products in the Sets category should focus on enhancing the product description. Here are a few suggestions: 1. Provide comprehensive details: Ensure that the product description includes all relevant information about the product, such as its specifications, materials used, dimensions, and any unique features. This will help customers understand the product better. 2. Highlight benefits: Emphasize the benefits and advantages of the product in the description. Explain how it can solve a problem or improve the customer's life. This will make the product more appealing and increase its perceived value. 3. Use engaging language: Write the product description in a way that captures the attention of potential buyers. Use descriptive and persuasive language to create a compelling narrative around the product. 4. Include customer reviews: Incorporate positive customer reviews and testimonials in the product description. This adds social proof and builds trust among potential buyers. 5. Optimize for search: Use relevant keywords in the product description to improve its visibility in search results. Research popular search terms related to the product and incorporate them naturally into the description. By focusing on these optimization strategies, sellers can enhance the product description and increase the likelihood of attracting and converting customers in the Sets category.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
last long16
last long
last longer
last awhile
big bottle8
bottle big
big bottle authentic
mini bottle
longer lasting8
last longer
aroma last long3
fragrance last long
smell long than hour
smell strong last long
intense version3
intense version
more3
more
help2
help
big2
big
is not expensive2
is not expensive
is not pricy
lasted longer2
lasted longer

Based on the customer expectations mentioned, it is clear that customers are looking for sets that offer long-lasting value. The most frequently mentioned expectation is that the set should last long, which suggests that customers are looking for products that are durable and can withstand regular use over an extended period of time. Additionally, customers are looking for sets that come in big bottles and offer longer-lasting benefits, indicating that they want products that are both cost-effective and efficient. To meet these expectations, sellers should prioritize product development that focuses on durability and longevity. This could involve using high-quality materials and designing products that are built to last. Additionally, sellers should consider offering sets that come in larger sizes or quantities, as this will appeal to customers who are looking for products that offer long-lasting value. In terms of marketing promotion factors, sellers should focus on highlighting the durability and longevity of their products. This could involve using messaging that emphasizes the long-lasting benefits of the set, as well as showcasing the quality of the materials used in the product. Additionally, sellers should consider offering promotions or discounts that incentivize customers to purchase larger quantities of the product, as this will appeal to customers who are looking for cost-effective solutions. Overall, by prioritizing product development that focuses on durability and longevity, and marketing promotion factors that highlight these benefits, sellers can meet the expectations of customers who are looking for sets that offer long-lasting value.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

chii
Purchased
niceApr. 2020
man loves it! great birthday gift!
Yes, this is wonderfully scented cologne. I received smaller sized bottles long ago from my better half, and it was time to renew. This size if huge and well priced. Guys, your significant other will be delighted with a couple squirts of Obsession on yourself.
CMZacker
Purchased
my faveAug. 2013
My old fave cologne... what can I say, it still smells awesome! I love it. I have to write 5 more words, theres seven, eight, nine, now eleven!
kj grover
Purchased
Happy HubbyJan. 2014
My husband has used Obsession for years. I was happy to find the 6.7 ounce size!! It isn't available in retail stores near us.I will be purchasing this through Amazon from now on!
JD
Purchased
Five StarsDec. 2014
Good value and product quallity.
Five StarsMar. 2016
Smells delicious. A bit pricey, but I'm worth it :P
Carl Downing
Purchased
Very good smelling not too loud not too weak
buen aroma y duración
Kalin
Purchased
I have seen several reviews with people complaining about how long it lasts so I will start there. This is an Eau de Toilette (EDT) which only has small amounts of oils in it and is in no way designed to last "all day". Most of my colognes are of this quality and they all last about the same time. If you want something that last longer you will need to invest in a higher quality cologne. Your next step up is most likely an EDP or Parfum, but you will spend more than $100. Price: This same bottle ranges between $95-$105 in stores for the large bottle. Best deal on Amazon Functionality: This cologne performs exactly as it should for its quality and cost.

Read More

Copyright © 2023 Shulex Inc. All Rights Reserved. Terms & Conditions Privacy Policy
VOC AI Inc. 8 The Green,Ste A, in the City of Dover County of Kent Zip Code: 19901
VocAI Chatbot - Resolve 80% of your customer support questions with no code | Product Hunt
This website uses cookies
VOC AI uses cookies to ensure the website works properly, to store some information about your preferences, devices, and past actions. This data is aggregated or statistical, which means that we will not be able to identify you individually. You can find more details about the cookies we use and how to withdraw consent in our Privacy Policy.
We use Google Analytics to improve user experience on our website. By continuing to use our site, you consent to the use of cookies and data collection by Google Analytics.
Are you happy to accept these cookies?
Accept all cookies
Reject all cookies