Shoe Care & Accessories product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 15
2023/02/15
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.3
Total Reviews
31,290
This insight is based on the data from the best seller products. The top 5 of them are:
Plantar Fasciitis Feet Insoles Arch Supports Orthotics Inserts Relieve Flat Feet, High Arch, Foot Pain Mens 4 - 4 1/2 | Womens 6 - 6 1/2
B0BLV6S8KV
UGG Shoe Care Kit
B06XR3P9TB
Plantar Fasciitis Feet Insoles Arch Supports Orthotics Inserts Relieve Flat Feet, High Arch, Foot Pain Mens 4 - 4 1/2 | Womens 6 - 6 1/2
B07B8GBH7T
Plantar Fasciitis Feet Insoles Arch Supports Orthotics Inserts for Flat Feet, High Arch, Foot Pain (Mens 4 - 4 1/2 | Womens 6 - 6 1/2, Blue)
B0B6ZZMTT2
Miscly Round Boot Laces [1 Pair] Heavy Duty and Durable Shoelaces for Boots, Work Boots & Hiking Shoes
B075D9VY7M

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it appears that the shoe care and accessories product in question has a relatively high customer satisfaction rating of 4.28 out of 5, based on a total of 31,290 reviews. This suggests that the product is generally well-liked by customers who have purchased and used it. However, it's important to note that customer satisfaction can be influenced by a variety of factors, such as price, quality, and ease of use. Therefore, it's important to consider these factors when evaluating the product's overall performance. In terms of advice, it may be helpful to read through some of the reviews to get a better sense of what customers like and dislike about the product. This can provide valuable insights into areas where the product may be performing well, as well as areas where it could be improved. Additionally, it may be helpful to compare the product to similar products in the same category to see how it stacks up in terms of price, quality, and features.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is husband, the most commonly moment of use is cold winter, the most common location is car, the most common behavior is walk . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the Shoe Care & Accessories product is primarily used by individuals who are active and spend a lot of time outdoors. The top two usages of the product are walking and hiking, which suggests that the product is used by people who enjoy being active and spending time in nature. The top three users of the product are the husband, son, and kid, which suggests that the product is primarily used by men and children. This could be because men and children are more likely to be active and spend time outdoors than women. The top three places to use the product are the car, snow, and driveway, which suggests that the product is used by people who live in areas with cold and snowy winters. This could be because the product is designed to protect shoes from the elements, such as snow and salt. Based on this data, it seems that the customer profile for this product is likely to be men and children who are active and spend time outdoors, particularly in cold and snowy environments. To appeal to this customer profile, the product could be marketed as a way to protect shoes from the elements and extend their lifespan, particularly for those who enjoy outdoor activities. Additionally, the product could be marketed as a way to keep shoes looking clean and new, which may appeal to parents who want to keep their children's shoes looking nice.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are shoe, lace, insole, product, brush. The most mentioned elements about shoe are do not fit(0.63%), hard to get on(0.39%).
The top 5 positive reviews are shoe, lace, insole, product, fit. The most mentioned elements about shoe are rinse well(1.70%), comfortable(1.22%).
Cons
shoe9.61%
do not fit0.63%
hard to get on0.39%
do not fit 'me0.35%
uncomfortable0.28%
will not stay on my foot0.28%
lace8.06%
insole6.63%
product4.70%
brush3.12%
Pros
shoe14.36%
rinse well1.70%
comfortable1.22%
easy to put on and off0.84%
easy to get on and off0.60%
look new0.60%
lace13.02%
insole7.79%
product6.43%
fit4.32%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the shoe aspect is the most commonly mentioned both in the pros and cons of the Shoe Care & Accessories category. This suggests that shoe care is a crucial aspect for consumers when it comes to selecting products in this category. The top 5 cons mentioned are shoe, lace, insole, product, and brush. This indicates that consumers may have issues with the quality of the product, the fit, and the effectiveness of the brush. On the other hand, the top 1 pro aspect mentioned is shoe, which suggests that consumers appreciate products that help them take care of their shoes. To improve product development and selection, it may be helpful to focus on addressing the cons mentioned by consumers. For example, improving the quality of the product and the effectiveness of the brush could help increase customer satisfaction. Additionally, providing more information about the fit of the product could help consumers make more informed purchasing decisions. Overall, it is clear that shoe care is an important aspect for consumers when it comes to selecting products in the Shoe Care & Accessories category. By addressing the cons mentioned and continuing to focus on the shoe aspect, companies can develop and select products that meet the needs and preferences of their customers.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others153
comfortable5
rating5
flat shoe3
good arch support3

Based on the data provided, it seems that customers in the Shoe Care & Accessories category are primarily motivated by the product description when making a purchase. This could be because customers want to know exactly what they are buying and what benefits the product will provide for their shoes. Additionally, the fact that the product is recommended by friends is also a strong motivator, as customers trust the opinions of people they know. Price is also a factor, but it seems to be less important than the product description and recommendations from friends. Customers may be willing to pay a higher price for a product that they believe will provide the best care for their shoes. To optimize Amazon listings in this category, sellers should focus on creating detailed and informative product descriptions that highlight the benefits of their products. They should also encourage customers to leave reviews and recommendations, as this can help build trust and credibility with potential buyers. Additionally, sellers should consider offering competitive pricing to attract price-sensitive customers.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
last long74
last long
last awhile
last forever
last last long
last long or long
4 last45
last
good26
good
longer lasting25
last longer
last longer….hope
know sooner22
sooner
find sooner
thinner19
thicker
less thick
thinner
2 year ago18
year ago
month ago
3 month ago
work17
work
more15
more
Could use more arch support13
more arch support
arch support
arch more supported
improved arch support
more support in arch

Based on the customer expectations mentioned, it seems that durability is the most important factor for customers when it comes to shoe care and accessories. Customers want products that will last long and provide value for their money. This is reflected in the high number of mentions for "last long" and "4 last". Additionally, customers also value products that are good in quality, which is reflected in the high number of mentions for "good". This suggests that customers are willing to pay a premium for products that are well-made and will last a long time. Based on these customer expectations, sellers in this category should prioritize product development that focuses on durability and quality. This could include using high-quality materials, investing in product testing and research, and incorporating features that enhance the longevity of the product. In terms of marketing promotion factors, sellers should focus on highlighting the durability and quality of their products in their marketing campaigns. This could include showcasing product testing results, highlighting the materials used in the product, and emphasizing the value that customers will receive from purchasing their products. Overall, by prioritizing product development that focuses on durability and quality, and marketing their products accordingly, sellers in the shoe care and accessories category can meet the high expectations of their customers and build a loyal customer base.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

I would not buy these again, and will probably return the ones I purchased. Instructions on package confusing for this first time buyer. Had to Google instructions. End caps extremely difficult to snap and I found it impossible for it to stay closed on the second shoe. End cap would not stay closed even when the lace ends were not inserted. Not worth the money, will be returning!
I found the pieces to difficult to snap. Not good for someone with arthritis in hands. I would have returned the 3 I purchased, but the shipping would cost more than the product.
Ctown
Purchased
Works as described - went to the website for instructions. Nice color and good quality product. Will buy more!
Brian Dover
Purchased
Easy to put into shoes. Works great. I have tried many other styles of no tie laces but these are hands down the best.
Horn Toad
Purchased
I've bought these same laces before for hiking boots because my laces were constantly untying themselves and they worked perfectly! But I was hesitant to purchase these for my tennis shoes because I thought that they wouldn't be snug enough for the constant lateral stress I might put them through. I gave it a try and was very surprised. My shoes actually would tighten up more as I used them while still being easy to put on and take off. So I'm sold on these Lock Lace laces. Try them and you won't be disappointed. I'm just a customer and have been paid nothing for this review.
Jim H.
Purchased
Lock n LeapOct. 2021
Easy setup keeps my shoes snug to my feet. Been using these for years. Great performance.
eric scott
Purchased
GreatNov. 2020
Love these things, great for exercise like running or for everyday use as well
Mauricio R.
Purchased
Excelente producto
Joe
Purchased
GoodJan. 2020
Good
Serg
Purchased
Very niceJan. 2022
Look great on my asics, my pup chewed my laces and these look and working better, now im glad he chewed them. They also match the green on my asics perfectly

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