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Signs & Plaques product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.8
Total Reviews
1,788
This insight is based on the data from the best seller products. The top 5 of them are:
Personalized Framed Wooden Family Name Sign (10" x 30", Weathered Grey Frame, Black Background)
B09R9363GS
Office Decorations for Work - I'm Kind Of A Big Deal - Wooden Sign Wall Art - Little Signs with Sayings - Funny Home Decor Office Must Haves, Funny Office Signs, Desk Decor for Women - Gift for Her
B01N1ZRQRH
Custom Metal Signs | Metal Name Sign | Metal Wall Art | Split Letter Monogram Wall Decor | Metal Wall Art Last Name Sign | Family Name Sign | Personalized Wedding Gift | Metal Art | Outdoor Metal Sign
B081732LNJ
6x8 Inch Septic System Please Be Gentle Designer Bathroom Sign ~ Ready to Hang ~ Premium Finish, Durable
B088FYNXYB
Newborn Announcement Sign for Hospital - Baby Birth Announcement Sign Girl for Hospital - Baby Name Announcement Sign boy
B0942R52GW

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the provided data, it seems that the Signs & Plaques category on Amazon has an average rating of 4.79 out of 5, based on a total of 1788 reviews. This indicates a high level of customer satisfaction overall. The average rating of 4.79 suggests that the majority of customers are pleased with their purchases in this category. It implies that the products are meeting or exceeding their expectations, as reflected in the positive feedback received. With such a high average rating, it is likely that customers are finding value in the Signs & Plaques they are purchasing. Considering the large number of reviews, it is also indicative of a popular category with a significant customer base. This suggests that there is a demand for Signs & Plaques on Amazon, and customers are actively engaging with the products in this category. Based on this information, it is safe to say that customer satisfaction is generally high within the Signs & Plaques category. However, it is important to note that individual preferences and experiences may vary. It would be beneficial to read through some of the reviews to gain a better understanding of specific customer feedback and any potential areas for improvement. As for advice, if you are a seller or manufacturer in the Signs & Plaques category, it is crucial to maintain the quality and consistency of your products. Continuously monitor customer feedback and address any issues promptly to ensure customer satisfaction remains high. Additionally, consider leveraging the positive reviews and ratings to promote your products and attract more customers. Overall, the Signs & Plaques category on Amazon appears to be performing well in terms of customer satisfaction, as indicated by the high average rating and a significant number of positive reviews.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is daughter, the most commonly moment of use is christmas, the most common location is house, the most common behavior is gift give . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it is evident that the product, which falls under the category of Signs & Plaques, is frequently associated with the terms "daughter," "family," and "friend." This suggests that the product holds sentimental value and is often purchased or used in relation to these close relationships. Furthermore, the top three places where this product is commonly used are the house, wall, and room. This indicates that customers typically display these signs and plaques in their homes, possibly as decorative items or to add a personal touch to their living spaces. In terms of usage, the data reveals that the primary purpose of this product is as a gift. The phrases "gift give" and "Christmas gift great" are mentioned frequently, suggesting that customers often purchase these signs and plaques to give as presents, particularly during the holiday season. Based on this analysis, we can infer that the target customer profile for this product is likely someone who values sentimental and meaningful gifts. They may be individuals who prioritize their relationships with family, friends, and especially their daughters. They are likely to be homeowners who take pride in their living spaces and enjoy adding personal touches to their homes. To cater to this customer profile, it would be beneficial to emphasize the sentimental value and personalization aspects of the product in marketing campaigns. Highlighting the product's ability to evoke emotions and create a warm, welcoming atmosphere in the home could resonate well with potential customers. Additionally, offering customization options, such as personalized messages or designs, could further appeal to this target audience. Considering the popularity of this product as a gift, it would be wise to focus on seasonal promotions, particularly during the Christmas period. Offering special discounts or bundling options for customers looking to purchase multiple signs and plaques as gifts could help drive sales. Overall, understanding the customer profile and tailoring marketing strategies to highlight the emotional value and customization options of the product can help attract and engage the target audience effectively.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are metal, sign, product, frame, font. The most mentioned elements about metal are slim(16.28%), cheap(2.33%).
The top 5 positive reviews are craftsmanship, quality, sign, size, product. The most mentioned elements about craftsmanship are good(15.48%), impeccable(0.60%).
Cons
metal16.28%
slim16.28%
cheap2.33%
sign11.63%
product6.98%
frame6.98%
font4.65%
Pros
craftsmanship17.86%
good15.48%
impeccable0.60%
right there with the rest0.60%
blow away0.30%
flawless0.30%
quality16.67%
sign10.12%
size7.74%
product6.25%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the category of Signs & Plaques has both positive and negative aspects. Let's start with the cons. The most frequently mentioned con is related to metal, which accounts for 16.28% of the negative feedback. Other cons mentioned include issues with the sign's frame, font, and overall product quality. Craftsmanship is also mentioned as a con, which suggests that some customers may have found the workmanship of the signs to be lacking. On the positive side, the most commonly mentioned pro aspect is craftsmanship, accounting for 17.86% of the positive feedback. This indicates that customers appreciate well-made signs with attention to detail and quality. Based on these findings, it is clear that product development and selection in the Signs & Plaques category should focus on improving the metal components, frame design, font choices, and overall product quality. Additionally, emphasizing and enhancing craftsmanship would be beneficial, as it is a highly valued aspect by customers. To address the cons, manufacturers could consider using higher-quality metals or alternative materials that are more durable and visually appealing. They should also pay attention to the design and construction of the frames, ensuring they are sturdy and aesthetically pleasing. Font selection should be carefully considered to ensure readability and attractiveness. Regarding product development, improving craftsmanship should be a priority. This can be achieved through rigorous quality control measures, training artisans, and investing in tools and techniques that enhance the overall quality of the signs. In terms of product selection, retailers should consider sourcing signs that prioritize these improvements. They should collaborate with manufacturers who are committed to addressing the mentioned cons and enhancing the craftsmanship of their products. By focusing on these areas, the Signs & Plaques category can improve customer satisfaction and attract more positive feedback.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others3
good " font "1

Based on the given data, it appears that customers primarily buy products in the Signs & Plaques category due to the product description. This suggests that customers are motivated to make a purchase based on the information provided about the product. There could be several reasons why the product description is the top feature influencing buyers. Firstly, a well-written product description can effectively communicate the features, benefits, and unique selling points of the product. It helps customers understand what they can expect from the product and how it can meet their needs. A detailed and informative description can build trust and credibility, making customers more likely to make a purchase. To optimize an Amazon listing based on this data, it is important to focus on improving the product description. Here are some suggestions: 1. Be clear and concise: Ensure that the product description is easy to read and understand. Use bullet points or short paragraphs to highlight key features and benefits. 2. Highlight unique selling points: Emphasize what sets the product apart from competitors. This could include special materials, innovative design, or any other unique features. 3. Use high-quality images: Include clear and attractive images that showcase the product from different angles. This helps customers visualize the product and make an informed decision. 4. Include customer reviews: Positive reviews can enhance the credibility of the product. Consider including a section that highlights customer feedback and testimonials. 5. Provide accurate and detailed specifications: Include relevant information such as dimensions, materials used, and any other important details that customers may need to know. By optimizing the product description and incorporating these suggestions, sellers can increase the likelihood of attracting and converting potential customers in the Signs & Plaques category on Amazon.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
big18
big
large size4
big size
large
thinner3
thicker
hold up2
hold up
paint2
paint
3 1 2 star1
4.5 star
4 last1
last
add predrilled hole1
add predrilled hole
additional hole1
extra hole
big more sturdy1
more sturdy on big

Analysis of Customer Expectations for Signs & Plaques: Based on the customer feedback, it is clear that size is an important factor for customers when it comes to signs and plaques. The terms "big" and "large size" were mentioned multiple times, indicating that customers have a preference for larger products in this category. This suggests that sellers should prioritize offering a variety of sizes, including larger options, to cater to the demands of their customers. Additionally, the mention of "thinner" suggests that customers also value sleek and slim designs. This could be an opportunity for sellers to explore thinner materials or innovative manufacturing techniques that can create visually appealing and space-saving signs and plaques. Suggestions for Product Development Prioritization: 1. Size Options: Sellers should focus on offering a range of sizes for signs and plaques, including larger options. This will allow customers to find products that suit their specific needs and preferences. 2. Material Selection: Consider exploring thinner materials that can maintain durability while achieving a sleeker design. This could involve researching new materials or manufacturing techniques that can provide the desired thinness without compromising quality. 3. Customization: Provide options for customers to personalize their signs and plaques. This could include offering customizable text, fonts, colors, or even shapes. Customization can enhance customer satisfaction and make the product more appealing. Suggestions for Marketing Promotion Factors: 1. Visual Appeal: Emphasize the visual appeal of the signs and plaques in marketing materials. Showcase high-quality images that highlight the size, sleekness, and overall design of the products. This will help customers visualize how the signs and plaques can enhance their space. 2. Versatility: Highlight the versatility of the signs and plaques in various settings. Showcase examples of how the products can be used in different environments, such as homes, offices, or businesses. This will help customers see the potential applications and increase their interest in the products. 3. Customer Testimonials: Incorporate customer testimonials and reviews in marketing campaigns. Positive feedback from satisfied customers can build trust and credibility, encouraging potential buyers to make a purchase. By considering these customer expectations and implementing the suggested product development prioritization and marketing promotion factors, sellers in the Signs & Plaques category can better meet the needs and preferences of their customers, ultimately driving sales and customer satisfaction.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Ftalaw1
Purchased
Awesome.Jun. 2022
My wife loves it! Excellent craftmanship and looks great!
Cindy
Purchased
It came early and I couldn’t be more happy with it!! Thank you so much!!! We love it so much!!! Don’t hesitate go buy now!!!!!!!
I purchased this cute sign for my airbnb. I have it displayed using a picture stand. I’ve received many compliments and expect the sign to serve its purpose well!! Don’t hesitate to purchase!
Josiah Woller
Purchased
Our family has ours displayed in our kitchen and it’s a good spot filler. Overall decent quality but it’s definitely a mass production planchette with custom paint. It’s quite thin and light and the paint definitely would not withstand any type of elements. So not as sturdy as I had hoped for (definitely not a heirloom).
Perfect TouchSept. 2022
Excellent quality I love it!! Fast turnaround times.
Teaira Hill
Purchased
Was sooooooo excited to receive this. I decided to get it for a family member as a wedding gift ! Its very well put together and looks amazing in person. Can’t wait to see my sister-in-law’s face when she opens it !
KaCe
Purchased
Love it!!Mar. 2022
We purchased the largest size with black hearts separating the names in our family. It arrived very quickly and looking way better than I even imagined! Very high quality material and they followed our instructions exactly as we requested in the comments. Don’t hesitate, just get it already! Lol
I never write reviews but I think it is important to recognize quality work. I asked for two customized signs and, without a doubt, they were happy to make it happen. The products arrived well packaged and preserved. The craftsmanship is outstanding! Absolutely thick quality metal cut with precision. We love our signs and will be back for more!
Awesome sign!Feb. 2022
Awesome sign and arrived sooner than expected which was a huge win! If your contemplating getting sign, don't, you will not regret it!
C Rodriquez
Purchased
ExcellentMar. 2021
Excellent work, great craftsmanship.

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