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Sport product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 13
2023/02/03
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.7
Total Reviews
1,739
This insight is based on the data from the best seller products. The top 5 of them are:
Dunlop D606 Rear Tire (130/90-17)
B000GZIG0K

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the product in question, which falls under the Sport category on Amazon, has a high level of customer satisfaction. With an average rating of 4.7 out of 5 and a total of 1739 reviews, it's clear that many customers have had positive experiences with this product. As for advice, it's important to note that while high ratings and positive reviews are certainly a good sign, it's always a good idea to read through some of the reviews to get a better sense of what customers are saying. Additionally, it's important to consider your own needs and preferences when deciding whether or not to purchase a product. Overall, though, it seems that this product is a solid choice for those in the market for a Sport-related item.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is friend, the most commonly moment of use is everyday, the most common location is road, the most common behavior is ride . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it is evident that the product is primarily associated with the sport category. The top three users mentioned are friend, husband, and kid, indicating that this product appeals to a wide range of individuals, including friends, spouses, and children. This suggests that the product has a versatile nature and can be enjoyed by people of different age groups. In terms of usage, the top three places mentioned are road, bike, and street, which implies that this product is commonly used in outdoor settings. This aligns with the sport category and suggests that the product is suitable for activities that involve movement and physical exertion. The top two usages mentioned are ride and travel, indicating that the product is primarily used for recreational purposes such as riding and traveling. This suggests that the product is designed to enhance the sporting experience and provide enjoyment during various physical activities. Based on this analysis, the customer profile for this product can be described as individuals who are active, enjoy outdoor activities, and seek recreational experiences. They may have a preference for sports-related products that can be used in different settings, such as on the road, while biking, or on the street. To further cater to this customer profile, it would be beneficial to focus on marketing the product's versatility, highlighting its ability to enhance outdoor activities and provide an enjoyable experience for friends, spouses, and children. Additionally, emphasizing the product's durability, safety features, and ease of use could also be effective in attracting potential customers within the sport category.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are tire, front tire, wheel, wear, knob. The most mentioned elements about tire are do not last(1.90%), loose of a feel(0.95%).
The top 5 positive reviews are tire, ride, handle, grip, rear tire. The most mentioned elements about tire are good quality(7.74%), good look(5.48%).
Cons
tire37.14%
do not last1.90%
loose of a feel0.95%
a little loose for the first 50 mile0.95%
bad quality0.95%
blow a hole on the side after only 213 mile0.95%
front tire7.62%
wheel6.67%
wear2.86%
knob1.90%
Pros
tire48.39%
good quality7.74%
good look5.48%
good5.16%
good grip4.84%
provide a smooth ride2.58%
ride9.03%
handle4.19%
grip3.87%
rear tire1.94%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the tire is a significant aspect mentioned both as a con and a pro in the Sport category. It is mentioned as a con in the top 5 cons for both the vacuum and the tip, accounting for 37.14% and 48.39% respectively. This suggests that the tire is a crucial factor that affects the overall sentiment of the product. In terms of cons, the tire is mentioned alongside other aspects such as front tire, wheel, wear, knob, ride, handle, grip, and rear tire. These cons indicate potential issues related to the performance, durability, and handling of the product. Users may have concerns about tire quality, wear and tear, and grip, which can impact their overall satisfaction. On the positive side, the tire is also mentioned as the top pro aspect, accounting for 48.39% of the mentions. This suggests that when the tire performs well, it is highly appreciated by users. It could imply that a good tire contributes to a smooth ride, excellent handling, and overall satisfaction with the product. Based on these findings, it is clear that tire quality and performance play a crucial role in the Sport category. To improve product development and selection, manufacturers should focus on addressing the cons related to tires, such as improving durability, grip, and overall performance. Conducting thorough research and development to enhance tire quality and addressing user concerns can lead to a more satisfying product. Additionally, manufacturers should consider gathering more specific feedback from users regarding other aspects mentioned as cons, such as front tire, wheel, wear, knob, ride, handle, and rear tire. Understanding these concerns in more detail can help in refining the product and addressing specific pain points. Overall, the sentiment analysis suggests that the tire is a critical aspect in the Sport category, with both positive and negative implications. By addressing the cons and capitalizing on the pros, manufacturers can develop and select products that meet user expectations and enhance overall satisfaction.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others5
cheap1
hard1
identical to full bore rt1

Based on the data provided, it seems that customers in the sport category are primarily motivated by price, followed by the product description and brand reputation. The price is the most frequently mentioned factor, indicating that customers are looking for affordable options when purchasing sport-related products. The product description being the second most mentioned factor suggests that customers value detailed information about the product. This could be because they want to ensure that the product meets their specific needs and requirements. A well-written and informative product description can help customers make informed decisions and feel confident about their purchase. Based on this information, here are some suggestions for Amazon listing optimization: 1. Highlight the product's key features and benefits in the product description: Provide clear and concise information about the product, focusing on its unique selling points. This will help customers understand why they should choose your product over others. 2. Use high-quality images and videos: Visual content can greatly enhance the product description and provide customers with a better understanding of the product. Include multiple images from different angles and, if possible, videos showcasing the product in use. 3. Include customer reviews and ratings: Positive reviews and ratings can significantly influence purchasing decisions. Encourage satisfied customers to leave reviews and display them prominently on the product listing page. 4. Offer competitive pricing: Since price is a significant factor for customers, consider offering competitive prices or running promotions to attract more buyers. However, ensure that the pricing remains profitable for your business. 5. Build and maintain a strong brand reputation: Invest in building a positive brand image by consistently delivering high-quality products and excellent customer service. This will help establish trust and loyalty among customers. Remember, these suggestions are based on the provided data, and it's always important to continuously monitor customer feedback and adapt your strategies accordingly.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
last long8
last long
last awhile
last long last long
long last2
long last
100k mile1
15 000 mile
below1
below
car tire company catch on to dilemma1
car tire company catch on to dilemma
careful in wet1
careful in wet
couple season1
couple season
do not increase price1
raise price
dual compound1
dual compound
familiar good handling1
familiar good handling

Analysis of Customer Expectations for the Sport Category: Based on the mentions of "last long," "long last," and "100k mile," it is evident that customers in the Sport category have high expectations regarding the durability and longevity of the products they purchase. This suggests that they are looking for items that can withstand rigorous use and provide a long-lasting performance. To meet these customer expectations, sellers in the Sport category should prioritize product development in the following areas: 1. Durability: Focus on creating products that are built to withstand the demands of sports activities. Use high-quality materials and robust construction techniques to ensure longevity. 2. Performance: Customers in the Sport category are likely seeking products that can deliver exceptional performance. Invest in research and development to enhance the performance features of your offerings, such as speed, agility, and precision. 3. Maintenance: Consider developing products that are easy to maintain and require minimal upkeep. This will appeal to customers who want to spend more time enjoying their sport and less time on maintenance tasks. 4. Warranty: Offer generous warranty periods to instill confidence in customers regarding the longevity of your products. A strong warranty can act as a reassurance and differentiate your brand from competitors. In terms of marketing promotion factors, consider the following suggestions: 1. Highlight durability: Emphasize the longevity and durability of your products in your marketing campaigns. Use testimonials or case studies to showcase how your products have withstood intense use over time. 2. Performance demonstrations: Organize events or create videos that demonstrate the exceptional performance of your products. Show how they excel in various sport-related scenarios to capture the attention of potential customers. 3. Customer reviews: Encourage satisfied customers to leave reviews and testimonials about the longevity and performance of your products. Positive feedback from real users can significantly influence the purchasing decisions of others. 4. Targeted advertising: Identify and target specific sport communities or groups that value durability and longevity. Tailor your marketing messages to resonate with their expectations and highlight how your products meet their needs. By prioritizing product development in line with customer expectations and implementing effective marketing strategies, sellers in the Sport category can attract and retain customers who value long-lasting, high-performance products.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Danny
Purchased
Awesome !Oct. 2019
Good tire . I was happy )
Scott
Purchased
I've had these on for about 500 miles and they seem to be wearing reasonably well and uniformly. At the price point, these are an ideal fit for sport touring with an emphasis on sport. Great shape and grip giving more confidence through range of lean angles with uniform progression. Probably the best summary would be to say these might sacrifice some modest amount of mileage or longevity but you more than make up for that in grip and confidence. If you do mostly highway commute/touring, probably there's better tires, bit if you mix it up a bit and ride a sportier bike, these should be very high on your list of tires to consider. (Ninja 1000)
Osbardo R.
Purchased
Love the way they look and the way it make the ride feel ..
Anthony
Purchased
Looks great!!Nov. 2019
Best deal I’ve ever came across!
chris cruthis
Purchased
Dated 2018Dec. 2019
Dated 2018, I've been running these tires for a about 4 years and I love them. Normally go through a tire a year, with about 15,000 miles a tire.
Big improvement over my shinko. Great on trails and the track and much more confidence inspiring.
elcman
Purchased
This is a great off road tire. However, if you're doing any freeway driving to get to those dirt roads, be careful. At 70 to 80 MPH the front tire would begin that catastrophic wobble on my KLR650. I never let it get away from me, but it greatly reduced my confidence in the bike. Taking minor bumps on the freeway, or passing a big truck, would start the wobble. Often, I would cant the bike to stabilize it while in heavy traffic instead of slowing down. Having a pillion on the rear Dunlop tire solved the wobble at high speeds, surprisingly. But, while solo, other riders would watch me constantly correct the bike, even before the noticable wobble. Replaced it with a tire that stays correct to high speeds and dampens the wobble instead of how this tire amplified it.
Gave the tires a good run on a 2012 DRZ 400. Riding at Stoddard Wells, near Victorville California, the tires did very well on the hard pack. I hit one very steep hill; hard pack and huge rocks. The tires performed as good as any on my past MX bikes. Granted the DRZ is a heavy trail bike so the harder MX riding I put the bike and the tires through surprised me at the performance. As one reviewer stated, in loose sand the tires are unstable. But the stuff I was riding through was several inches deep and very dry and I had about 23 PSI (too much air) in each. I can't blame the tires entirely as the DRZ is a heavy bike and I am running the stock suspension; front travel is mushy regardless of the tires. Landing off of a whoop caused the front to depress deep into the sand; but again I come in at 205 and the bike has a ton of weight up front. When I bush-wacked in the hard pack through the desert, I had a blast. Riding on the street is great. Again, I didn't suspect the tires to do well. But they hold well on turns after break-in. My first few street miles the tires were slick; had to watch it on turns. I have about 500 on the tires and they seem to be wearing fine. I will buy them again. On a side note the DRZ is a great bike for an old man (55) like me and the tires complimented the bike and my riding ability.
DRZ-400sJul. 2016
I Bought these (front and rear) back in November and just finally got them put on yesterday. You can definitely feel the knobbies at low speeds but at 30-40 I don't notice them at all. I'm going on a 200+ mile ride this weekend which is 80% 60mph highway and 20% jeep trail with a couple of KLR's so I'm looking forward to running away from them on the dirt :) I also noticed the lack of traction on the road compared the stock Trailwings which were like a street tire on the road. Braking is more prone to loss of traction and it doesn't feel nearly as stable in a 20-30mph 90 degree turn although it has not slipped out on me. I ride a DRZ-400s
GoGoKid
Purchased
These tires are great for rough terrain. A bit noisier than I thought they would be. But for the traction I get in the pastures, I can handle a little noise.

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