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Starter product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/02/15
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.6
Total Reviews
4,546
This insight is based on the data from the best seller products. The top 5 of them are:
12V Auto Waterproof Fuse Relay Box Block Kit [6 Bosch Style Relay Holder] [6 ATC/ATO Fuse Holder] [Relays & Fuses Included] Universal Relay Block Box for 12V Automotive Vehicles Cars Marine Boat Jeep
B08KHVHLL5
5 Pack - EPAuto 30/40 AMP Relay Harness Spdt 12V, 5-PIN SPDT Bosch Style
B017VDI0GY
QP2-4.7 PTC Starter Relay 1 Pin Refrigerator Starter Relay and 6750C-0005P Refrigerator Overload Protector Compatible with LG Refrigerator Compressor, 2 Pieces in Total
B087C25PDL
irhapsody 5 Pack 40/30 AMP 12V DC Waterproof Relay and Harness - Heavy Duty 12 AWG Tinned Copper Wires, 5-PIN SPDT Automotive Relay
B074FSZWVT

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the product in question has a relatively high customer satisfaction rating of 4.56 out of 5, based on a total of 4546 reviews. This suggests that customers who have purchased and used the product have generally been pleased with its performance and quality. As the product is categorized as a "Starter," it is likely intended for those who are new to a particular hobby or activity. This could mean that the product is designed to be easy to use and understand, which may contribute to its high customer satisfaction rating. If you are considering purchasing this product, it may be a good idea to read through some of the reviews to get a better sense of what customers like and dislike about it. Additionally, if you are new to the activity or hobby in question, it may be helpful to do some research or seek out advice from more experienced individuals to ensure that you are using the product correctly and getting the most out of it.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is friend, the most commonly moment of use is everyday, the most common location is car, the most common behavior is project . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, we can draw several conclusions about the usage and preferences of the product. Firstly, it seems that the product is commonly mentioned in relation to specific users. The top three users mentioned are friends, sons, and husbands, indicating that these individuals are likely the primary consumers or beneficiaries of the product. This suggests that the product may have a personal or gift-oriented appeal, making it suitable for individuals looking to purchase it for their loved ones. Secondly, the data highlights the most popular places where the product is used. The car, truck, and jeep are the top three locations mentioned, indicating that the product is primarily used in automotive settings. This suggests that the product is likely related to automotive accessories or components, making it appealing to individuals who are interested in enhancing their vehicles' functionality or aesthetics. Lastly, the data reveals the top two usage scenarios for the product: projects and automotive applications. This suggests that the product is versatile and can be used for various purposes, both within and outside of the automotive realm. This versatility may attract customers who are looking for a product that can serve multiple functions or cater to different needs. Based on these conclusions, we can suggest a potential customer profile for the product. The ideal customer may be someone who values personal relationships and is likely to purchase the product as a gift for their friends, sons, or husbands. They may also have an interest in automobiles and seek to enhance their vehicles' performance or appearance. Additionally, they may be individuals who enjoy engaging in projects or have a need for automotive applications. To target this customer profile effectively, marketing efforts could focus on emphasizing the product's versatility, highlighting its suitability for both personal use and gifting purposes. Promoting the product's compatibility with various automotive settings and showcasing its ability to enhance projects and automotive applications would also be beneficial.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are wire, relay, tab, wiring, terminal. The most mentioned elements about wire are short(1.58%), pull out easily(0.95%).
The top 5 positive reviews are relay, product, wire, quality, instruction. The most mentioned elements about relay are good quality(6.79%), good(1.39%).
Cons
wire12.97%
short1.58%
pull out easily0.95%
small0.95%
become slightly warm after a couple of hour0.63%
cheap0.63%
relay9.18%
tab3.16%
wiring3.16%
terminal2.22%
Pros
relay20.50%
good quality6.79%
good1.39%
heavy duty0.97%
solid0.97%
work good0.97%
product9.00%
wire8.86%
quality7.06%
instruction6.09%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the Starter category has both pros and cons. The top pro aspect mentioned most is the relay, which suggests that this feature is highly valued by users. On the other hand, the top con aspect mentioned most is the wire, which is also mentioned in the top 5 cons for both the vacuum and the tip. This suggests that the wire is a common issue across different products in this category. Other common cons mentioned include the relay, tab, wiring, terminal, product quality, and instructions. These issues may be causing frustration for users and impacting their overall satisfaction with the product. To improve the Starter category, product developers should focus on addressing the common cons mentioned by users. This could involve improving the quality of the product, providing clearer instructions, and addressing issues with the wire, relay, tab, wiring, and terminal. Additionally, developers should consider incorporating features that users value, such as the relay. When selecting a product from the Starter category, users should consider their specific needs and preferences. They should also read reviews and consider the common cons mentioned by other users to make an informed decision.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
12 gauge wire1
build in fuse1
others1
quality1
socket to use with the relay1

Based on the data provided, it seems that customers in the Starter category are primarily motivated by the product description and price when making a purchase. The product description is the top feature that influences their buying decision. There could be several reasons why the product description is highly valued by customers. Firstly, a detailed and informative product description helps customers understand the features, benefits, and potential uses of the product. It allows them to make an informed decision and ensures that the product meets their specific needs. Additionally, a well-written product description can create a sense of trust and credibility, making customers more likely to purchase the product. Based on this information, here are a few suggestions for optimizing an Amazon listing: 1. Focus on creating a compelling and detailed product description: Ensure that the product description is clear, concise, and highlights the unique selling points of the product. Include relevant information such as specifications, benefits, and potential use cases. 2. Use high-quality images: Visuals play a crucial role in attracting customers. Include multiple high-resolution images that showcase the product from different angles and highlight its key features. 3. Provide customer reviews and ratings: Positive reviews and ratings can significantly influence buying decisions. Encourage satisfied customers to leave reviews and display them prominently on the listing. 4. Competitive pricing: Price is an important factor for customers, so ensure that your product is competitively priced within the Starter category. Consider offering discounts or promotions to attract more customers. 5. Optimize keywords and search terms: Research and include relevant keywords in the product title, description, and backend search terms. This will improve the visibility of your listing in search results. Remember, these suggestions are based on the provided data, and it's always important to continuously monitor and analyze customer feedback and behavior to refine your listing optimization strategy.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
last long6
last long
last long term
last longer
10 gauge wire4
10 awg wire
10 or 12 ga wire
12 gauge wire
16 gauge wire
wire diagram4
wire diagram
wire instruction direction
wiring diagram
write wire diagram
completely waterproof3
waterproof
connection wire longer3
long wire
wire longer
wiring longer
help3
help
instruction or wiring diagram3
wiring diagram
wiring diagram picture
length wire3
wire long
pigtail longer3
long than 6 inch pigtail
longer pigtail
pigtail long
4 last2
last

Based on the customer feedback, it is clear that the customers have certain expectations when it comes to the Starter category. The most commonly mentioned expectation is that the product should last long, which was mentioned six times. This indicates that customers are looking for a durable and reliable product that they can use for an extended period of time without any issues. Another expectation that was mentioned four times is that the product should have a 10 gauge wire. This suggests that customers are looking for a product that has a thick wire, which can handle high levels of current without overheating or causing any damage. Finally, customers also mentioned the importance of having a wire diagram, which was also mentioned four times. This indicates that customers are looking for a product that is easy to install and comes with clear instructions on how to do so. Based on these expectations, sellers should prioritize product development that focuses on creating a durable and reliable product that can withstand heavy usage. Additionally, they should consider using a 10 gauge wire in their products to meet the customer's expectations. Finally, sellers should ensure that their products come with a clear wire diagram to make installation as easy as possible for their customers. In terms of marketing promotion factors, sellers should highlight the durability and reliability of their products in their marketing campaigns. They should also emphasize the use of a 10 gauge wire and the inclusion of a wire diagram to make their products stand out from the competition. By focusing on these factors, sellers can attract customers who are looking for a high-quality and reliable Starter product.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Five StarsMar. 2018
Exactly what I expected good value for the money
Five StarsNov. 2016
I have installed three of them, and they all work as expected. I would. Purchase again.
Robert D.
Purchased
Five StarsMay 2016
So far so good, cant beat the price!
Tien Nguyen
Purchased
Five StarsFeb. 2016
Cheap and beautiful perfect for what I need it for thx
Jake Bones
Purchased
Good quality, with good instructions for use and very nicely packaged. I needed this for a radiator fan on my truck. Installed easily with nice moisture protectors on the wire inlets. I would recommend these relays.
2 out of 5 relays lasted only a couple of weeks. I used these for testing and prototyping. Good enough for that but not for general use in my opinion.
Five StarsSept. 2016
Good
Some people
Purchased
Product is great, but the included wires are no where near the guage they are supposed to be.
Shaun Hammer
Purchased
Great price on a great product. The wiring harnesses make this a excellent value.
S. Joiner
Purchased
Quality seems good so far and the price is right!

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