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Storage & Furniture product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/20
No Image
Average Ratings
4.6
Total Reviews
5,998
This insight is based on the data from the best seller products. The top 5 of them are:

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the product in question, which falls under the category of Storage & Furniture, has a high level of customer satisfaction. With an average rating of 4.6 out of 5 and a total of 5998 reviews, it is clear that many customers have found the product to be of high quality and useful for their needs. As an AI language model, I cannot provide specific advice on the product itself, but generally speaking, it is always a good idea to read through customer reviews before making a purchase. This can help you get a better sense of the product's strengths and weaknesses, as well as any potential issues that other customers have experienced. Additionally, it is important to consider your own needs and preferences when selecting a product, as what works well for one person may not be the best fit for another.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is daughter, the most commonly moment of use is christmas, the most common location is sewing room, the most common behavior is gift give . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the majority of users who mention this product are women, with "daughter" being the most frequently mentioned user. This suggests that the product may be popular among mothers who are looking for storage and furniture solutions for their daughters' rooms. Additionally, the fact that "husband" and "wife" are also frequently mentioned suggests that the product may be popular among couples who are looking for storage and furniture solutions for their homes. In terms of usage, the product seems to be primarily used for gift-giving and sewing, with the sewing room being the most frequently mentioned place to use the product. This suggests that the product may be popular among crafters and DIY enthusiasts who are looking for storage solutions for their sewing supplies. Based on this data, it seems that the ideal customer profile for this product is a woman who is a mother or wife, and who enjoys crafting and DIY projects. They may be looking for storage and furniture solutions for their home or sewing room, and may be interested in giving the product as a gift to others who share their interests. To appeal to this customer profile, the product could be marketed as a versatile storage solution that is perfect for organizing sewing supplies, as well as other household items. The product could also be marketed as a thoughtful gift for crafters and DIY enthusiasts. Additionally, the product could be marketed as a stylish and affordable option for those who are looking to update their home decor.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are table, screw, wheel, drawer, product. The most mentioned elements about table are wobbly(1.91%), shake like earthquake(0.70%).
The top 5 positive reviews are table, instruction, size, basket, height. The most mentioned elements about table are solid(6.10%), easy to assemble(2.66%).
Cons
table7.85%
wobbly1.91%
shake like earthquake0.70%
cheaply make0.30%
pain in the butt to assemble0.30%
unstable0.30%
screw6.04%
wheel5.84%
drawer3.42%
product2.42%
Pros
table15.06%
solid6.10%
easy to assemble2.66%
good quality0.71%
look good0.71%
good0.52%
instruction6.69%
size6.62%
basket5.32%
height4.35%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the most common complaint about products in the Storage & Furniture category is related to the table aspect, which is mentioned as a con in both the vacuum and tip products. Additionally, other common cons mentioned include screw, wheel, drawer, instruction, size, basket, and height. On the positive side, the most commonly mentioned pro aspect is also related to the table, which is mentioned as a pro in the vacuum product. However, it's worth noting that the percentage of people mentioning this as a pro is lower than the percentage mentioning it as a con. To improve product development and selection in this category, it may be helpful to focus on addressing the common cons mentioned by customers. For example, manufacturers could work on improving the design and functionality of tables, screws, wheels, and drawers to make them more user-friendly and durable. Additionally, providing clear and detailed instructions, as well as ensuring that products are appropriately sized and have adequate storage space, could help to address some of the other common complaints. Overall, it's important for manufacturers to listen to customer feedback and use it to inform their product development and selection processes. By addressing common cons and building on pros, they can create products that better meet the needs and preferences of their customers.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others10
height adjustable6
design2
storage2
add height1

Based on the data provided, it seems that customers primarily buy products in the Storage & Furniture category due to the product description. This suggests that customers are highly influenced by the information provided about the product. There could be several reasons why the product description is the top feature: 1. Detailed Information: Customers appreciate a comprehensive product description that provides them with all the necessary details about the item. This helps them make informed decisions and understand the product's features, dimensions, materials, and functionality. 2. Visual Representation: A well-written product description can effectively paint a picture in the customer's mind, allowing them to visualize how the product will fit into their space and meet their needs. 3. Trust and Confidence: A clear and accurate product description builds trust and confidence in the customer. It shows that the seller is transparent and committed to providing accurate information, which can lead to higher customer satisfaction and repeat purchases. Based on these findings, optimizing Amazon listings in the Storage & Furniture category should focus on enhancing the product description. Here are some suggestions: 1. Be Detailed: Provide comprehensive information about the product, including its features, dimensions, materials, and any unique selling points. This will help customers understand the product better and make informed decisions. 2. Use Engaging Language: Craft a compelling and engaging product description that captures the customer's attention. Use descriptive language, highlight the benefits, and create a sense of excitement about the product. 3. Include Visuals: Supplement the product description with high-quality images that showcase the product from different angles. This will help customers visualize the item and get a better sense of its appearance and quality. 4. Highlight Customer Reviews: Incorporate positive customer reviews and testimonials in the product description. This adds social proof and builds trust among potential buyers. By optimizing the product description and providing customers with detailed and engaging information, sellers can increase the likelihood of customers choosing their products in the Storage & Furniture category.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
big28
big
large
large size7
large
large size
medium-sized
good6
good
heavier sturdier6
more sturdy
sturdier
2 year ago5
year ago
drawer5
drawer
3 drawer
drawer not cloth storage box
more drawer
decent quality3
good quality
drawer longer3
drawer big
drawer thick
storage drawer big
high quality control3
quality control
quality control process
less space3
more storage
more storage space

Based on the customer expectations mentioned, it is clear that customers in the Storage & Furniture category are looking for products that are big or have a large size. Additionally, they expect the products to be of good quality. To meet these expectations, sellers in this category should prioritize product development that focuses on creating larger storage and furniture options. This could include larger wardrobes, bookshelves, and cabinets, among other products. Additionally, sellers should ensure that the products they offer are of high quality, as this is a key expectation of customers. In terms of marketing promotion factors, sellers should focus on highlighting the size and quality of their products. This could include showcasing the dimensions of the products in product descriptions and images, as well as emphasizing the materials and construction methods used to create the products. Additionally, sellers could consider offering promotions or discounts to incentivize customers to purchase larger products. Overall, by prioritizing product development that meets customer expectations for size and quality, and by emphasizing these factors in their marketing efforts, sellers in the Storage & Furniture category can better meet the needs of their customers and drive sales.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Mel Tay
Purchased
Good buy !Sept. 2021
Package came open however it is as advertised. Good buy .super helpful in the braiding hair process .
Sheliasham
Purchased
Great productOct. 2021
Na
DONALD BUSH
Purchased
QualitySept. 2019
very good quality
SONJA ROWAN
Purchased
The table is very nice. It is just a described.
Jika S.
Purchased
Good quality, sturdy, it was easy to assemble
R Lea
Purchased
I read a lot of reviews before ordering this table so I knew some things to look for when the item arrived. First thing I noticed was the box had a huge chunk out of it. I pointed it out to delivery guy and he made a note that it could be damaged. Luckily the items were well packaged and there was no damage to the table. Other reviews I read mentioned that some of the screws were too long and pushed through the finish. This almost happened to us. However we stopped before it actually messed up the finish. As it turned out, we had used the wrong screws in another area and the screw that almost pushed through was the wrong screw as well. There are several screws that are called the same thing but there is a difference in the length. Keep your screws separated and note which number they are. Even with having to replace some of the screws it took about 2 hours to put together. The instructions were good. Using the wrong screws was user error. We had no other problems. I will reiterate what others have said about the hinges, there are 48 small screws. If you have a power drill use it. If not, find someone who has one and borrow it! The table is in place and I couldn't be happier with it. It's what I was expecting and I know this is the perfect addition to my craft area. It is very sturdy and gives me such a great space to work on. If you are looking for a great adjustable height table don't hesitate to order this one.
Mrs. M
Purchased
Perfect for my little beginner. Came with the basics, and plenty of room to grow.
Jennifer
Purchased
Breaks easilySept. 2022
The wheels break very easily.
Very easy to put together. I am an older woman, put it together myself in about an hour - an hour and a half. Arrived on time, no damage
What I like most is that it fits in my small house and looks like a regular cabinet. Very attractive. Holds all my sewing stuff which makes it super convenient, and the price was very good! Well worth it!

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