Video Game Chairs product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.4
Total Reviews
15,704
This insight is based on the data from the best seller products. The top 5 of them are:
GTPLAYER Gaming Chair, Computer Chair with Footrest and Lumbar Support, Height Adjustable Game Chair with 360°-Swivel Seat and Headrest and for Office or Gaming (Purple)
B09ZTND3R2
GTRACING Gaming Chair with Speaker and Footrest Office Computer Chairs Music Video Gamer Chair Heavy Duty Ergonomic Computer Office Desk Chair Purple
B08FD7KJT7
Gaming Chair Office Chair Desk Chair with Lumbar Support Flip Up Arms Headrest PU Leather Swivel Rolling Adjustable High Back Racing Computer Chair for Women Men Adults,Blue
B07PF2V89Q
LEMBERI Pink Gaming Chair with footrest, Kawaii Cute Pink Gamer Chair for Girl,Girls Video Game Chairs,Computer Gaming Chair with Headrest and Lumbar Support
B09D3CR4TM
N-GEN Gaming Chair with Footrest Levelled Seat Style PU Leather Adjustable Ergonomic Lumbar Support High Back Office Swivel Computer Desk Headrest Design E-Sports PC Gamer Height Reclining (3. Blue)
B097QXC47Y

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the Video Game Chairs category on Amazon has a high level of customer satisfaction. With an average rating of 4.38 out of 5 and a total of 15,704 reviews, it's clear that many customers are happy with their purchases. If you're considering buying a video game chair, it's important to read through the reviews carefully to get a sense of what customers like and dislike about the different options available. Look for chairs that have consistently positive reviews and pay attention to any common complaints or issues that customers have mentioned. Additionally, it's a good idea to consider your own needs and preferences when choosing a video game chair. Think about factors like comfort, adjustability, and durability, and look for chairs that meet your specific requirements. Overall, it seems that the Video Game Chairs category on Amazon offers a range of high-quality options that are well-liked by customers. By doing your research and choosing a chair that meets your needs, you can ensure that you'll be satisfied with your purchase.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is son, the most commonly moment of use is christmas, the most common location is office, the most common behavior is game . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the primary users of the Video Game Chairs are sons, followed by husbands and grandsons. This suggests that the product is popular among younger generations and those who enjoy gaming. The top three places where the product is used are the office, desk, and home office, which indicates that the chairs are not only used for gaming but also for work-related activities. The top two usages of the product are game and gaming, which further supports the idea that the chairs are primarily used for gaming purposes. Overall, the data suggests that the customer profile for Video Game Chairs is likely to be younger individuals who enjoy gaming and spend a significant amount of time at their desks or in home offices. Based on this information, some suggestions for the customer profile could include targeting younger demographics through social media platforms and gaming forums. Additionally, highlighting the product's versatility for both gaming and work-related activities could appeal to those who spend a lot of time at their desks. Finally, offering customization options such as color and design could also attract younger customers who value personalization.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are chair, seat, arm rest, arm, foot rest. The most mentioned elements about chair are uncomfortable(4.43%), squeaky(2.03%).
The top 5 positive reviews are chair, assembly, seat, instruction, material. The most mentioned elements about chair are comfortable(27.32%), easy to assemble(7.02%).
Home & Kitchen > Furniture > Game & Recreation Room Furniture > Gaming Chairs > Video Game Chairs
Cons
chair37.33%
uncomfortable4.43%
squeaky2.03%
can not get comfortable1.84%
come apart1.23%
lean forward1.07%
seat7.85%
arm rest5.25%
arm3.15%
foot rest2.44%
Pros
chair51.77%
comfortable27.32%
easy to assemble7.02%
solid4.47%
good quality4.19%
not too difficult to assemble1.71%
assembly6.90%
seat3.80%
instruction3.61%
material3.45%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it appears that the chair is the most significant aspect of a video game chair, both in terms of pros and cons. The top 1 con aspect mentioned most is the chair, followed by other chair-related issues such as seat, armrest, arm, and footrest. On the other hand, the top 1 pro aspect mentioned most is also the chair, indicating that a comfortable and supportive chair is crucial for a positive gaming experience. The data suggests that product development and selection should focus on improving the chair's quality and comfort. Manufacturers should prioritize designing chairs that provide adequate support for the back, neck, and arms, as well as adjustable features to accommodate different body types and preferences. Additionally, clear and concise assembly instructions and high-quality materials should be used to address the top cons mentioned. Overall, the sentiment analysis indicates that the chair is the most critical aspect of a video game chair, and manufacturers should prioritize improving its quality and comfort to provide a better gaming experience for users.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
comfortable10
foot rest7
rating6
feature5
flip up arm5

Based on the data provided, it seems that customers are primarily motivated to buy video game chairs based on the product description. This makes sense, as video game chairs are a relatively niche product and customers likely want to ensure that they are getting a chair that meets their specific needs and preferences. Some reasons why the product description is the top feature could include the fact that customers want to know about the chair's features, such as its adjustability, comfort level, and durability. They may also want to know about the chair's design and style, as well as any additional features like built-in speakers or cup holders. To optimize their Amazon listing for video game chairs, sellers should focus on creating detailed and informative product descriptions that highlight all of the chair's features and benefits. They should also consider including high-quality images and videos that showcase the chair from different angles and demonstrate its functionality. Additionally, sellers may want to consider offering competitive pricing and encouraging customers to leave reviews and recommendations, as these can be powerful motivators for potential buyers.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
last long30
last long
last longer
last awhile
A bit more padding would be nice.23
more padding
additional padding
good padding
use padding
extra cushioning23
more cushion
more cushioning
extra back padding
more cushion for butt
more cushioned
good quality19
good quality
high quality
low quality
additional seat cushion18
more cushion on seat
more seat cushion
cushion in seat
extra padding seat
longer seat cushion
good17
good
last year14
last year
last couple year
last 2 year
last 3 year
last few year
more comfortable13
more comfortable
more recline13
recline
recline more
more comfortable recline
recline good
stay recline
more12
more

Based on the information provided, it is unclear what specific customer expectations are for video game chairs. However, in general, customers who are interested in purchasing video game chairs may have certain expectations such as: 1. Comfort: Customers expect video game chairs to be comfortable and provide adequate support for long gaming sessions. 2. Durability: Customers expect video game chairs to be durable and able to withstand regular use. 3. Style: Customers may have certain aesthetic preferences when it comes to video game chairs, such as color, design, and materials. To meet these expectations, sellers of video game chairs should prioritize product development that focuses on comfort, durability, and style. This could include using high-quality materials, incorporating ergonomic design features, and offering a range of color and design options. In terms of marketing promotion factors, sellers should focus on highlighting the unique features and benefits of their video game chairs. This could include emphasizing the comfort and support provided by the chair, showcasing its durability and long-lasting quality, and highlighting its style and design features. Additionally, sellers should consider targeting their marketing efforts towards specific customer segments, such as gamers who prioritize comfort and ergonomics, or those who are looking for a chair that matches their gaming setup. By tailoring their marketing efforts to specific customer needs and preferences, sellers can better meet customer expectations and increase sales.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Desiree
Purchased
Bad WheelsMar. 2022
The chair is cute and as described, but the wheels do not function properly. They will not roll. They hang up and stick constantly.
Sara Phillips
Purchased
Good StuffNov. 2019
Comfortable, cute and easy to assemble
This was a birthday present for my Grandson. He is the one who chose the color, he said it was to represent all the kids and adults who have cancer so I thought that was a really nice reason. He really likes the chair and use that and his desk for his PS4 gaming.
Tiffany
Purchased
It’s a nice chair but kind of hard to lean back.
I like it!Jul. 2021
Exactly as pictured. Easy to put together. Does not flip over. Comfortable. Only thing is that the head pillow flips off easily but I don’t need it.
Kelly
Purchased
This is a great chair so far! Only have had it for about a week and used it for two days straight (had to finish a storyboard project). It was very comfy to sit in. I was sitting in it for 8+ hours straight and would have easily sat in it for longer! I will say I have some pretty bad back issues (haven't been to the chiropractor since quarantine started in late March) so it wasn't 100% comfortable. But if your back is normal and you don't have any issues on that end, this is a great chair for comfortability. As you see in the second picture there was a VERY tiny tear. I have absolutely no issues with this. I've seen this be a problem in multiple other listings for gaming chairs here on Amazon. Honestly for the price, the quality and the fact that I was able to find a chair in the color I wanted with all the features I wanted, this was such a small, unimportant thing. For some reason my chair has a "massage" feature! Haha! It said no where (and still doesn't that I can see) that this is included! I could care less if it does or doesn't though. The last picture shows the chord. It has a USB end that you can attach to a power brick or computer. It's a decent length chord. Not really a massage feeling either. lol It's more of a vibration. Again it's not something I'd use, but it in no way hurts the quality of the chair. The neck rest pillow doesn't do anything for me. I'm 5'1" so the curve of my neck doesn't reach it unfortunately. But as you can see in the 5th photo I just swivel it around to the back of the chair. It's held on with an elastic band and has a zipper on it. I have no idea why it needs a zipper. lol The arm rests do move up and down! I needed this so I could tuck my chair under my desk. I share a work space with my boyfriend and it's not the biggest area. Having that ability to tuck it further away is great! The arm rests are also comfortable. I will always recommend arm rests with padding on them, no matter what chair you purchase. Last but no least, I have no idea how or why I was able to purchase the pink version of this chair. I can see at this moment in time that they no longer sell that color. When I searched for this type of chair about a month ago this listing did not have a pink chair. I guessed I lucked out! Also ignore my messy work station. I'm a chaotic creator. lol
YOu'll need a pillow cushion for this chair. It is very hard. The massage is not good at all.
David Smith
Purchased
Got one for my daughter and one for myself in different colors. Great value for the money and very comfortable. It honestly took a few days to become comfortable, though. At first it felt a little hard on the lower back and not very ergonomic. However after a few days of use I think it “broke in” so to speak, like a pair of shoes. Now it is very comfortable. I am happy with the purchase. I don’t use the pillow.
Veniceblair
Purchased
Nice working supporting chair no more back pain.
Sarah Austin
Purchased
Sooooo cuteJun. 2021
This matches my headphones and it is ADORABLE. It was a little difficult to put together because the the back wouldn't match up to the screws but after a little I got it. Plus my cats love the box.

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