Walking product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 14
2023/03/03
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.1
Total Reviews
57,799
This insight is based on the data from the best seller products. The top 5 of them are:
STQ Slip On Breathe Mesh Walking Shoes Women Fashion Sneakers Comfort Wedge Platform Loafers
B07QPWVPWF
Skechers Women's Go Joy Walking Shoe Sneaker
B08FF58HZR
Skechers Women's Go Walk 5
B0BRZ4BFL5
Women's Walking Shoes Sock Sneakers - Mesh Slip On Air Cushion Lady Girls Modern Jazz Dance Easy Shoes Platform Loafers
B07Q2X37VM
TIOSEBON Women's Slip On Walking Shoes Lightweight Casual Running Sneakers
B09247129R

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the average rating for products in the Walking category on Amazon is 4.08, with a total of 57,799 reviews. This indicates that overall, customers are relatively satisfied with their purchases in this category. A rating of 4.08 out of 5 suggests that the majority of customers have had positive experiences with the Walking products they have purchased. However, it's important to note that there may still be some room for improvement, as there could be a portion of customers who have had less satisfactory experiences. To further enhance customer satisfaction in the Walking category, it would be beneficial for sellers to focus on a few key areas. Firstly, ensuring product quality and durability is crucial, as customers want products that will last and meet their expectations. Additionally, providing accurate product descriptions, clear sizing information, and helpful customer reviews can help potential buyers make informed decisions. Furthermore, actively engaging with customers by promptly addressing any concerns or issues they may have can go a long way in building trust and loyalty. Offering excellent customer service and being responsive to feedback can help improve the overall shopping experience for customers. Lastly, regularly monitoring and analyzing customer reviews and ratings can provide valuable insights into areas that may need improvement. Identifying common pain points or recurring issues can help sellers make necessary adjustments to their products or services. By focusing on these aspects, sellers in the Walking category can work towards increasing customer satisfaction and building a positive reputation, ultimately leading to more sales and success on the Amazon platform.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is mother, the most commonly moment of use is allday, the most common location is disney world, the most common behavior is walk . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the product is primarily used for walking, with the majority of mentions being related to walking in general or specifically walking a dog. The top three users of the product are mothers, wives, and daughters, indicating that the product may be popular among women who are responsible for caring for others. The top three places to use the product are around the house, solid concrete, and Disney World, suggesting that the product is versatile and can be used in a variety of settings. From this data, we can infer that the customer profile for this product is likely to be women who are active and enjoy walking, particularly those who have children or pets to care for. They may also be interested in using the product for leisure activities, such as visiting theme parks like Disney World. To better target this customer profile, the company could consider marketing the product as a versatile tool for active women who want to make walking more comfortable and enjoyable. They could also consider partnering with pet stores or parenting blogs to reach potential customers who are looking for ways to make walking their pets or children easier. Additionally, they could explore opportunities to expand the product line to include accessories or features that would appeal to this customer profile, such as built-in storage for snacks or toys.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are shoe, heel, sole, size, material. The most mentioned elements about shoe are big(2.40%), hard to get on(2.11%).
The top 5 positive reviews are shoe, color, sneaker, fit, fitting. The most mentioned elements about shoe are comfortable(34.36%), light(3.94%).
Cons
shoe42.53%
big2.40%
hard to get on2.11%
small1.54%
to wide for my foot0.41%
squeak like crazy0.33%
heel4.99%
sole3.19%
size2.19%
material1.78%
Pros
shoe55.01%
comfortable34.36%
light3.94%
good3.81%
fit well1.71%
good quality1.01%
color8.89%
sneaker6.68%
fit4.33%
fitting2.00%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the most frequently mentioned con aspect in the walking category is related to shoes, accounting for 42.53% of the mentions. The top five cons mentioned for vacuums are also related to shoes, including aspects like shoe, heel, sole, size, and material. On the other hand, the top pro aspect mentioned most is also shoe-related, accounting for 55.01% of the mentions. The top five cons of the tip, which is not clearly defined, are shoe, color, sneaker, fit, and fitting. Based on this information, it appears that shoes play a significant role in both the positive and negative aspects of walking. This suggests that the selection and development of walking shoes should be a key focus for product improvement. To address the cons related to shoes, it would be beneficial to consider factors such as heel comfort, sole durability, size availability, and material quality. Additionally, the color, sneaker style, fit, and overall fitting experience should be taken into account to enhance customer satisfaction. In terms of product development, manufacturers should prioritize creating comfortable and supportive walking shoes that cater to various foot sizes and shapes. Attention should also be given to the durability and quality of materials used. Offering a wide range of colors and styles can help meet the diverse preferences of customers. Furthermore, it would be valuable to conduct further research and analysis to better understand the specific issues related to the tip category. By identifying and addressing the cons mentioned, manufacturers can improve the overall walking experience and increase customer satisfaction.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others271
comfortable76
comfort31
color19
lightweight10

Based on the data provided, it seems that customers are primarily motivated to buy walking products based on the product description. This could be because they want to know exactly what they are getting before making a purchase. Additionally, recommendations from friends and advertising attraction also play a role in customer decision-making, but to a lesser extent. Some possible reasons why product description is the top feature could be that customers want to know the specific features and benefits of the product, such as its durability, comfort, and support. They may also want to know if the product is suitable for their specific needs, such as walking on different terrains or for different distances. To optimize an Amazon listing based on this data, it would be important to focus on creating a detailed and informative product description that highlights the key features and benefits of the walking product. This could include information about the materials used, the design features, and any unique selling points that set the product apart from competitors. Additionally, it may be helpful to include customer reviews and ratings to provide social proof and build trust with potential buyers. Finally, it may be worth considering targeted advertising campaigns that highlight the specific benefits of the walking product to potential customers.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
Could use more arch support89
more arch support
more support arch
arch support
arch support good
more support in arch
fit62
fit good
fit
half size small58
half size small
half size
half size large
half size big
half size large in wide
stretch out39
stretch
stretch out
do not stretch out
hold up stretch
stretch more
additional support37
more support
less support
more actual support
do not stretch28
do not stretch
stretch
do not stretch out
in all color24
in every color
in different color
in color
in each color
in every colour
help14
help
size 1011
size10.5
size 6
size 8
size 11
size 11.5
another color11
other color
in other color
in another color

Based on the customer feedback, it seems that the most common expectation for walking shoes is that they should have more arch support. This is mentioned by 89 customers, which indicates that it is a significant concern for buyers in this category. Therefore, sellers should prioritize developing shoes that provide adequate arch support to meet this expectation. Another common issue mentioned by 58 customers is that the shoes run half a size small. This suggests that sellers should consider adjusting their sizing to ensure that customers can find the right fit. This could involve offering half sizes or adjusting the sizing chart to better reflect the actual fit of the shoes. Finally, 9 customers mentioned that the shoes are not narrow enough. While this is a less common concern, it is still worth considering for sellers who want to appeal to a wider range of customers. Offering shoes in a variety of widths could help to address this issue and make the product more appealing to customers with narrower feet. In terms of marketing promotion factors, sellers should focus on highlighting the arch support and fit of their walking shoes. This could involve using language that emphasizes the level of support provided by the shoes, as well as showcasing customer reviews that mention the comfort and fit of the product. Additionally, sellers could consider offering promotions or discounts to encourage customers to try their shoes and see the benefits for themselves. Overall, by prioritizing product development to address customer expectations for arch support and fit, and by highlighting these features in their marketing efforts, sellers can better meet the needs of customers in the walking shoe category and increase their sales and customer satisfaction.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

RecomendadoMar. 2021
Recomiendo estos zapatos muy cómodos
Jackie L.
Purchased
These tennis shoes are great! Very comfortable and are true to size. I wear a 61/2 and definitely a medium width and they fit my foot perfectly! I ordered the navy and the charcoal grey and love them both! I have a pair of slip on Sketchers that were twice the money. A real good buy and seem to be made very well. Highly recommend these and would definitely buy again. They were very easy to get off and on as well.
Tammy Fayard
Purchased
Blue shoesMar. 2022
Great shoe this is my go to shoe . Comfy great arch support and colors vary. I'm going to get another pair so I have 2 pair. Soft and comfy like sketches.
Michelle
Purchased
Comfy for working out
Horse lover
Purchased
No supportAug. 2020
I thought these shoes would have more support & comfort like the picture shows. After wearing them for a day. My feet hurt that evening.
Best work shoes ever
Lori H.
Purchased
they really hejp me to walk better due to arthritis of my knees and back. they soften the impact when walking.
Aileen
Purchased
Better than I expected. It’s comfortable and fit. I wear size 7 for sports shoes. So I ordered size 6.5 and it is perfect. But it is narrow.
Sarah E.
Purchased
SqueakySept. 2020
After a few weeks the shoe squeaks when you're walking. No sneaking around in this shoe.
Zoraival
Purchased
Very confortable nice style

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